Hi,
We’re truly sorry to hear about your experience and understand how frustrating and upsetting this situation must be. We deeply regret any inconvenience caused and take your feedback seriously. If you’ve already replied to our email but haven’t received a response, please email us again at [email protected] to ensure we can address this matter promptly and resolve it for you.
Your concerns are important to us, and we’re committed to assisting you. Thank you for sharing your feedback, and we’ll do our best to make things right.
Best regards,
DoFasting Team
S
Susan Elwood-Penner · 写过 1 条评价 · 体验于 2024-12-14 ·
★★★★★
不要与他们一起注册
不要和他们一起注册!他们会继续给你充值,不会让你取消!你会被一次又一次地扣费!可怕!!
DoFasting app 回复2024-12-17
Hi,
We’re truly sorry to hear about your frustration and the trouble with canceling your subscription. Please email us at [email protected] so we can review your account and resolve this issue as quickly as possible. We’re here to help and ensure this gets sorted out.
Best regards,
DoFasting Team
T
Teresa Robinson · 写过 2 条评价 · 体验于 2024-12-09 ·
★★★★★
同意每个人的说法,这是一个……
同意所有说这是骗局的人。即使我取消并有同样的证据,他们还是向我收费。不要注册,因为他们会继续收费。
DoFasting app 回复2024-12-10
Hi,
We’re sorry to hear about your experience and understand how frustrating this must be. Please email us at [email protected] so we can review your cancellation and assist you in resolving this matter. We take feedback like yours seriously and are committed to addressing your concerns.
Best regards,
DoFasting Team
Hi,
Thank you for sharing your experience! We’re thrilled to hear the app and integrated scale have been instrumental in your weight loss journey and maintenance for over two years. It’s great to know you find value in the history feature and the overall price. Keep up the amazing work, and thank you for recommending us!
Best regards,
DoFasting Team
Hi,
We’re truly sorry to hear about your experience and the continued charges despite your cancellation. We understand how frustrating this must be and apologize for any confusion. Please email us at [email protected] so we can investigate this matter further and resolve it promptly. Your feedback is important to us, and we are committed to addressing this issue.
Best regards,
DoFasting Team
Hi,
We’re truly sorry for the confusion and frustration you’ve experienced, and we understand how upsetting this must be. If you still need assistance or have any unresolved issues, please email us at [email protected], and we will ensure to look into your account and resolve this matter as soon as possible. Your feedback is important to us, and we want to help.
Best regards,
DoFasting Team
Hi,
We’re truly sorry to hear about your experience and understand how difficult this situation is, especially with your health concerns. This is not the experience we want for our customers. Please email us at [email protected] so we can look into your account and assist you in resolving this matter as soon as possible.
Thank you for sharing your feedback, and we’re committed to helping you.
Best regards,
DoFasting Team
Hi,
We’re very sorry to hear about your experience and understand how frustrating this situation must be. We apologize for any confusion regarding your cancellation. Please know that we take these matters seriously, and we want to assist you further. Could you please email us at [email protected] so we can look into your account and address this issue properly?
Thank you for sharing your feedback, and we’re committed to resolving this for you.
Best regards,
DoFasting Team
D
Dianna W · 写过 6 条评价 · 体验于 2024-09-26 ·
★★★★★
很棒的经历
不知道大家所说的骗局是什么,但我预先支付了终生费用,购买了 DF 秤,而且我做得很好。
DoFasting app 回复2024-09-27
Hi,
Thank you for sharing your positive experience! We're glad to hear that you're doing great with the lifetime membership and the DF scale. If you ever have any questions or need assistance, feel free to reach out—we're here to support you on your journey!
Best regards,
DoFasting Team
Hi,
We’re very sorry to hear about your experience and understand your frustration. We have escalated your case, and our support team will be reaching out to you via email shortly to assist with resolving the issue and ensuring everything is addressed properly.
Thank you for bringing this to our attention, and we’re committed to helping you.
Best regards,
DoFasting Team
Hi,
We apologize for the frustration you’ve experienced, and we understand your concerns regarding the Burnbox product and your subscription. While Burnbox and DoFasting are separate entities, we take your feedback seriously and want to resolve the issue you're facing with the unwanted subscription.
We’ve requested your contact information to reach out directly and ensure your subscription is canceled as soon as possible. Thank you for bringing this to our attention, and we will make sure to address your concerns promptly.
Best regards,
DoFasting Team
c
customer · 写过 7 条评价 · 体验于 2024-09-14 ·
★★★★★
骗局 - 第四次没有订阅 62.00 英镑
非常震惊地发现,当我没有与这家公司/应用程序进行减法时,我的帐户被扣除了 62 英镑/我几个月前下载了该应用程序,它很快就被删除了,订阅也被取消了。但他们又接受了订阅。 D 不使用此应用程序。
网上聊天后,他们没有我的电子邮件地址记录,我也没有收到他们的任何减免,但他们每两个月就拿了 64 英镑。
DoFasting app 回复2024-09-16
Hi,
We're sorry to hear about your experience, and we understand your concern. We have requested your contact information so that we can investigate this matter further and assist you in resolving the issue. Once we have your details, we will reach out to you promptly.
Thank you for bringing this to our attention,
DoFasting Team
Hi,
We're sorry to hear about your experience, and we understand how frustrating this situation must be. We have requested your contact details on Trustpilot so that we can look into this matter and assist you promptly. Once we receive your information, we will reach out to resolve this issue.
Thank you for bringing this to our attention,
DoFasting Team
Hi,
We're sorry to hear about your experience, and we understand how upsetting this situation must be. We have escalated your case to our team, and we will be reaching out to you soon to help resolve the issue. Thank you for bringing this to our attention, and please rest assured that we are committed to assisting you.
Best regards,
DoFasting Team
Hi,
Thank you so much for sharing your experience! We're thrilled to hear that intermittent fasting has had such a positive impact on your life, both physically and mentally. It's wonderful to know that our app is supporting you on this journey. Keep up the great work, and if you ever need anything, we're here for you!
Best regards,
DoFasting Team
Hi,
Thank you for sharing your experience and perspective! We’re glad to hear that you find value in the app and enjoy the connection with the scale. We aim to make fasting easier and more effective for serious fasters like you. If you ever have any questions or need support, please don’t hesitate to contact us.
Best regards,
DoFasting Team
H
Houari Ramos · 写过 2 条评价 · 体验于 2024-08-28 ·
★★★★★
我非常喜欢这个应用程序
我非常喜欢这个应用程序。保持禁食轨道真正正确。食品追踪可以使用条形扫描功能来加速追踪过程。
DoFasting app 回复2024-08-29
Hi,
We’re happy to hear you’re enjoying the app and that it helps keep your fasting on track! Thank you for your suggestion about adding a barcode scanning feature for food tracking. We’re always looking for ways to improve, and we appreciate your input.
Best regards,
DoFasting Team
J
Jo Wattle · 写过 8 条评价 · 体验于 2024-08-20 ·
★★★★★
我喜欢这个应用程序的彻底性
我喜欢这个应用程序的彻底性。它很容易遵循,并且让禁食变得有趣。
DoFasting app 回复2024-08-21
Hi,
Thank you for your wonderful feedback! We're thrilled to hear that you find the app thorough and easy to follow, and that it's making your fasting journey enjoyable. We're here to support you every step of the way—keep up the great work!
Best regards,
DoFasting Team
a
ailda · 写过 2 条评价 · 体验于 2024-07-31 ·
★★★★★
这不是一家公司,这是一个骗局……
这不是一家公司,这是一个骗子。让我写下我的名字 Ailda Alushi,因为该公司不断回复人们的评论,我们没有您的联系方式。
我已经从我的 CC 发送了许多支持副本,表明资金已从我的帐户中扣除(在争议之后),他们仍然拒绝退还我的钱。
我一定会向 BBB 投诉……我建议其他人也这样做。
诈骗艺术家
DoFasting app 回复2024-08-02
Hi Ailda,
Thank you for providing your name and feedback. We deeply regret the frustration you've experienced and understand your concerns. We have escalated your case and passed it on to our support team, who will reach out to you shortly to assist with resolving this issue.
Best regards,
DoFasting Team
Hi,
We’re very sorry to hear about your experience and understand how challenging this situation must be, especially given your illness. We have requested your contact information on Trustpilot as we don’t have your email address. Once we receive it, we will reach out to you directly and do our best to assist you.
Thank you for bringing this to our attention.
Best regards,
DoFasting Team