DogAcademy

Thank you for taking the time to share your feedback. We're glad to hear that you found the training helpful, even if it primarily reinforced knowledge you already had. We understand that every learner comes to our courses with different levels of experience, and for those who are already familiar with the material, some concepts may serve as a refresher rather than entirely new information. Your comments regarding the value of the course are appreciated and will be taken into consideration as we continue to improve our training programs and educational content at Dog Academy. Thank you again for your honest review and for giving our course a try.

Thank you for sharing your experience with Dog Academy. We’re delighted to hear that you found the course valuable and that it resonated with the special bond you share with your dog. The connection between a person and their dog can be incredibly meaningful, and it’s wonderful to hear how much support, companionship, and understanding you provide for one another as a team. We appreciate your thoughtful feedback and are grateful that the advice provided was helpful. Thank you for taking the time to share your perspective, and we wish you and your canine companion all the best on your journey together.

Thank you so much for taking the time to share your experience with Pam! We're thrilled to hear how wonderful, patient, kind, and knowledgeable she has been throughout your sessions. It means so much to know her guidance and expertise have made such a positive difference for your anxious pups. We truly appreciate your trust and look forward to continuing to support you and your pups throughout the rest of your sessions and beyond!

We’re incredibly grateful for your feedback! 🐕‍🦺💬 It’s wonderful to hear that our course made a difference for you and your furry companion 🐾🎓

Thank you so much for your wonderful feedback! We’re excited to hear that you found the course professional and easy to follow. Your recommendation truly means a lot to us at Dog Academy. We appreciate your support and are glad to be part of your training journey!

Doris, thank you so much for your thoughtful review! We’re delighted to hear you found the courses informative, well-balanced, and easy to follow. It’s especially wonderful to know you enjoyed working with the in-person trainer and appreciated their enthusiasm and knowledge. Our goal is to make dog training approachable, practical, and enjoyable for every pet parent. Thank you for choosing Dog Academy and for being part of our community! 🐾 Warm regards, The Dog Academy Team

Thank you for your kind feedback! We’re glad to hear the instructions were clear and the pace felt comfortable throughout the training. We appreciate you taking the time to share your experience with Dog Academy and we are happy to have been part of your journey!

Dear Anthony, Thank you for taking the time to share your concerns. We understand your frustration and appreciate the opportunity to address your experience. First and foremost, we want to acknowledge the seriousness of Sawyer’s behavioral challenges. At the start of training, Sawyer was identified as a high-risk case due to fear-based reactivity, including a prior bite incident that required urgent care treatment. Because of this, our trainers determined that beginning with virtual behavioral foundation work was the safest and most appropriate course before introducing in-person sessions. Your initial evaluation session was scheduled within six days of enrollment, and accommodations were made to work within your stated availability requirements of evenings after 7 PM and preferred weekends. Throughout the process, our training staff continued evaluating Sawyer’s readiness for in-person work. Based on the professional assessments of multiple trainers, it was determined that additional virtual sessions focused on confidence-building, muzzle conditioning, and desensitization were necessary before safely transitioning to in-person training. We understand your concern that the process felt prolonged. However, these recommendations were based on trainer evaluations and safety considerations rather than an attempt to delay services. In fact, Dog Academy provided an additional virtual training session at no charge and also arranged a rare Saturday accommodation with your trainer in an effort to better support your scheduling needs. Additionally, we would like to clarify that Dog Academy does have multiple qualified in-person trainers located within approximately 15 miles of your area who would have been available to work with Sawyer once he successfully graduated from the behavioral foundation stage and was deemed safe and ready for in-person handling. The delay in transitioning to in-person sessions was not due to a lack of trainer availability, but rather based solely on the professional recommendation of the behavior team regarding Sawyer’s readiness and safety. We also understand your disappointment regarding the refund request. While your account falls outside of the refund policy window, your unused in-person training credits remain active and available for future use should you choose to continue training once Sawyer is ready for in-person work. Additionally, your lifetime access to virtual support resources and course materials remains available. Our goal has always been to prioritize the safety, progress, and long-term success of both you and Sawyer. We regret that your experience did not meet your expectations and appreciate the feedback you have provided. Sincerely, Dog Academy Team

Thank you so much for your thoughtful feedback! We’re so happy to hear that Alyx has been easy to communicate with and has done such an excellent job explaining the early training tools for your pets. We’ll be sure to share your kind words with her. We look forward to continuing to support you and your pets on this journey! 🐾😊

Hi Verda, Thank you so much for your incredibly thoughtful review! We’re absolutely thrilled to hear Melody provided such a caring, informative, and personable experience. She truly has a passion for helping both pets and their people, and your kind words perfectly reflect the level of support we strive to provide every day. We’ll be sure to share your feedback with Melody — we know it will mean the world to her! We’re also so happy to hear you’re excited about the convenience of our online opportunities and services. Thank you again for your trust and support! Warm regards, Dog Academy 🐾

Marisa, thank you so much for your heartfelt review. We’re so glad Cary and the Dog Academy team could help support you during such an important time. Wishing you safe travels and comfort as you navigate this journey with your pup by your side. Warm regards, The Dog Academy Team

Hello Lulinda, It was a pleasure following up with you regarding this matter. We sincerely apologize that the course portion of your order did not meet your expectations. We are looking forward to arranging for your in-person trainer to work with you directly so you can receive hands-on guidance, achieve meaningful results, and have the additional support you need throughout the process. If you need anything further from us, please do not hesitate to reach out. We truly appreciate the opportunity to work with you and Stormy, and we look forward to continuing to support you in the future. We also appreciate your feedback and will continue working to improve our courses to ensure they are as effective and valuable as possible moving forward.

We truly appreciate your kind words and support! 🐕❤️ Helping dogs and their humans thrive together is our passion. Thanks for letting us be part of your journey 🐾🎉

Thank you for your review and for choosing Dog Academy! 🎉🐕 We’re honored to be a part of your dog’s training journey and wish you both continued success 🐾🐶

Thank you for giving us the opportunity to make things right, Doreen. We truly appreciate your honesty and are glad our team was able to address your concerns promptly. Your feedback means a lot to us. Warm regards, Dog Academy

Thank you so much for sharing your detailed experience! We're thrilled to hear that John, Lisa, and Stevie have all made such a positive impression and that the process has been smooth and accommodating to your schedule. It’s great to know you’re finding value in the training approach and resources, and we’re excited to be part of your puppy’s journey as he grows and works toward becoming a service dog. We truly appreciate your trust and look forward to supporting you both every step of the way!

Hi Ellie, Thank you so much for your kind words—we’re so glad to hear you had a positive experience with the course 💙 It’s great to know you found the PSD training informative and valuable. We truly appreciate the time and effort you put into completing it! If you ever need anything moving forward, we’re always here to support you. Warmly, Dog Academy Team 💙