Back in March I purchased 8 Seresto Collars from this company-- yes I have 6 dogs and 2 cats. When I first received them, they looked pretty genuine except they didn't have the reflectors that you always expect from Seresto. I didn't think much of it and when it was warm enough in Maine, I started to put these on my pets- thinking that they were protected as their Seresto collars have always done in the past.... WRONG! First thing that happened is when I took my golden doodle to the groomers, she had a tick embedded- this had never happened in the past. Then my poor cats started getting a bunch of ticks- then my boxer. What makes this a disgusting scam is that lyme disease can really harm our animals- and here we are thinking that they are protected. Also, it's hard to say what is even inside these fake collars. I immediately paid full price and bought 8 between chewy and petco and can now see the very subtle differences. The fake Seresto can is blurrier and the genuine Seresto collar says bayer on it AND still comes with the reflectors. I contacted the financial organization I used, to dispute the charge and that was horrendous. They kept asking me to return the collars --- I'm like, it's illegal to knowingly mail counterfeit items in a few states AND why would I want to help this business along?! I've learned a big lesson here- just pay the extra money- if it's cheaper than what you would expect, it's not a gift-it's a scam!
Their counterfeit Seresto Collar KILLED my cat! I bought a Seresto Collar from this company for my cat, who has worn one for several years, without incident. I was lured by the lower price, not knowing until much later Dog glory is known for selling counterfeit Seresto Collars. My cat, who was very healthy, became sick within days of wearing the collar and DIED within 2 weeks!
Highly disappointed as I purchased 3 Seresto flee and tick…
I purchased 3 Seresto flee and tick collars. One for my cat and two for my dogs. I have always been 100% satisfied with Seresto. However, ever since I put the collars on I have pulled of 3ticks I. A matter if two weeks from my outdoor cat!!!!!!!!
So I need to go buy new ones but not from this place!!!! I emailed their customer service and expressed my disappointment but NO ONE responded to me.
So when you think you are getting a deal you are going to be raked over the coals!!!!!
They are selling counterfeit SERESTO collars out of Morrocco. Completely illegitmate company. I called Elanco and read them the serial number on the collar and they said it was fake.
Counterfeit and they will not even deny it. Do not use these, these are unsafe for your pets! Tried to use their 30 money back guarantee and they said this:
I am sorry to hear that you did not like the product you purchased from us. We take our customers' satisfaction very seriously, and we are disappointed that we were not able to meet your expectations.
To make it up to you, we would like to offer you three options:
Option 1: We can provide you with a 60% discount code on all of our products. Simply use the code "dglory60" at checkout, and you will only need to pay for the shipping and taxes, while the product will be free. You can browse our selection of products at (website)
Option 2: We can issue you a 40% refund, and you can keep the product. If you choose this option, we will process your refund immediately on PayPal. Please note that it may take up to two weeks for the refund to appear on your credit card statement.
Option 3: We can offer you a 100% refund, but you will need to return the product to us. Unfortunately, you will need to cover the shipping costs, which are three times the value of the product.
Please refer to our Return Policy at (website) for further details.
We hope that one of these options will help to make things right, and we apologize again for any inconvenience we may have caused. If you have any questions or concerns, please don't hesitate to reach out to us.
Best Regards,
Grace
Seresto flea collar is fake. Don't buy the flea collar from doglory. I have pictures of the real one and the fakes. I'm not sure if it will harm our cat. I'm not taking a chance. I'm going to throw it away.
Iit is important to people to know because it can help them to remember the experiences that you ecounter inorder to them to realize the greatnes of it.
It made me feel very striving person. And also can help me to move forward the past i had ecounter.
Products and customer service are too good. And all I can say is this is too much for me than the past store that I've been with before. We all want a good products for our babies of course! But overall this one is overqualified and too good for me so this is totally recommended!! Love it!
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