Dragoart Tattoo Supply is a professional tattoo equipment company founded in 2000, with over two decades of experience serving artists worldwide. As a founding member of the China Tattooist Association, we bring deep industry roots and real credibility to everything we make.Unlike distributors, we own and operate our state-of-the-art manufacturing facility — giving us full control over quality at every stage of production. That factory-direct model means professional-grade tattoo machines, cartridge needles, power supplies, grips, and accessories reach you without the middleman markup. Better gear. Fairer prices. No compromises.Our global footprint reflects our commitment to the tattoo community: U.S. operations based in Houston, TX (est. 2011), a Brazil branch serving Latin America (est. 2022), and a dedicated R&D team continuously pushing product innovation forward. In 2017, we co-authored the official Chinese Tattoo Artist Standardized Textbook — a milestone that speaks to how seriously we take the craft.Whether you're picking up your first machine or restocking a full studio, Dragoart delivers the quality, reliability, and support that serious artists depend on.
it did not come with a power cord and it didn’t come with needles? I’m not sure who to contact about getting that fixed or mailed to me.
Dragoart Tattoo Supply 回复2025-08-29
Hi Maddy,
We’re so sorry to hear your kit arrived without the power cord and needles — that’s definitely not the experience we want you to have. Thank you for bringing this to our attention. We’ve already reached out to you by email to confirm your shipping address so we can send the missing items right away at no cost.
Your satisfaction means a lot to us, and we’ll make sure you’re taken care of quickly. Please feel free to reply to our email anytime if you need further assistance.
Best regards,
The Dragoart Tattoo Supply Team
I received the best customer service - they truly want to see to their customers needs! I ordered paper and a stencil printer for my tattoo artist son’s birthday. I was a little out of my league when ordering, and sure enough, it wasn’t something he could use. Dragoart totally understood and began working on getting me a refund! They’re great!
As I told you the first time we spoke your product is crap. It doesn't print shit it just eats the paper. The one print i got out of 17 tries was a horrible quality. I will tell everyone I know never to trust your company. You've wasted valuable time for me and now cost me money. You're company sucks! I asked for a full refund, product, taxes and shipping plus $15 to cover my paper your product wasted. I ha ent seen or heard anything so I will have my bank put the money back in my account. If you want your products you can send someone to america and come pick it up. Im done with your company now.
Dragoart Tattoo Supply 回复2025-01-24
Dear Steven Watral,
Thank you for your feedback, and we sincerely apologize for the frustration you experienced with the Tattoo Printer. We understand how important it is for our customers to rely on high-quality products and services, and we regret that we didn’t meet your expectations on this occasion.
Throughout our communication, we made every effort to resolve the issue, including providing detailed troubleshooting steps, updated drivers, and trying to offer 20 sheets of Stencil Paper free of charge. This was to ensure you achieved optimal printing results, as the quality of stencil paper can significantly impact the output.
Despite these efforts, we recognize that the printer did not meet your needs. As a result, we have processed a full refund for your order, including taxes and shipping, to address your concerns fully. This refund should reflect in your account shortly.
At Dragoart, we are committed to learning from every experience and using feedback like yours to improve our products and services. We appreciate your candid comments, which will help us serve our customers better in the future.
If there is anything further we can do to assist you or address any additional concerns, please don’t hesitate to reach out to us directly.
Best regards,
The Dragoart Tattoo Supply Team
Customer service is the best I have had from any business. Shipping is fast and products were as described. The 20% off is very motivating if you are buying a lot of supplies or big items. Thanks you!
PSA TO NEW TATTOO ARTISTS: It's perfectly normal for the bottle to rattle, please do not freak out lol!! The ball inside of the bottle helps to mix the ink and to keep the ink from clumping. The company was honest, patient, reliable and trustworthy. Dragoart's tattoo ink is perfect for any one who has extremely sensitive skin or for any one who's skin generally would reject ink. Most inks in comparison are gel like. Dragoart has the perfect liquid consistency. This ink is easy to use and easy to apply. The only thing I'd suggest is to go over the tatto(s) once it's healed.
Dragoart Tattoo Supply 回复2024-11-25
Dear Holli Forck,
Thank you for taking the time to share such a detailed and helpful review! We truly appreciate your kind words and are thrilled to hear that you had a positive experience with Dragoart's tattoo ink.
We're so glad you pointed out the purpose of the mixing ball—your PSA is both educational and entertaining! 😊 It’s wonderful to hear that the ink’s consistency and gentle formulation worked well for sensitive skin and met your expectations.
Your suggestion to go over tattoos after healing is a great tip for new artists and a testament to your thoughtful approach to tattooing. Thank you for trusting us and for recommending our products. If you ever need assistance or have any questions, we're always here to help.
Wishing you continued success in your tattooing journey!
Best regards,
Dragoart Tattoo Supply
Thank you so much my daughter loves it. Thank you for making her smile 😊 this was her Christmas present that she has been wanting.
Dragoart Tattoo Supply 回复2024-11-19
Hi,
Thank you so much for your heartfelt review! We're thrilled to hear that your daughter loves her gift and that it brought a smile to her face—especially for such a special occasion like Christmas. Knowing we could be a part of making her day extra joyful truly means the world to us.
If there's anything else we can help you with in the future, please don't hesitate to reach out. Thank you for choosing Dragoart Tattoo Supply, and we wish you and your family all the best!
Best regards,
The Dragoart Tattoo Supply Team
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