Wondershare Technology is a key member of the National Planning Software Enterprises of China and a global leader in application software development. We have users in over 150 countries. Wondershare is committed to providing software that brings simplicity to people's lives.Wondershare Dr.Fone is a complete mobile device solution for iOS and Android devices. Over Millions of people use and like Wondershare Dr.Fone. It solves problems in any scenario, from system breakdowns and data loss, to phone transfers and much more!
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the reliable tools that make transferring data and unlocking locked mobile devices a very straightforward process. Many users appreciate the intuitive platform which helps save precious time when troubleshooting and fixing unexpected software problems.
However, some people mentioned persistent difficulties with getting refunds after purchasing software licenses. Some reviewers were not happy with the application because it occasionally failed to unlock devices or perform expected technical repairs properly. A few consumers also noted that support responses were slow or completely unhelpful when trying to resolve these technical issues.
The wizard works perfectly, but is one way. I have to do all the process twice because I made a bad choice and could not go back one step. I know it was my mistake, but it was 4~5 hours to do all again... At the final, everything worked perfectly. Thanks a lot.
The transfer of Whatsapp is the single most distressing migration step moving from iOS to Android for anyone, worse if you have experience in running large computer systems. dr.fone's procedures were clear enough and if you followed it very carefully, you will succeed. My destination device was a Galaxy A9 (2018) updated to Android v9. That caused a warning message when it was plugged in and the developer option was enabled.
There has to be a bigger warning in large friendly letters about replacing the version of Whatsapp loaded by dr,fone with a new copy from Playstore. I think if I did not perform this last step I will definitely run into problems later.
An improvement will be a guide that documents all the steps before you click the buttons on the screen. That would have reduced my blood pressure knowing what the tool will try to do.
Vert Good, however I faced some issue with selecting the right program. I bought the switch program and that copied most of the contents except: WhatsApp messages and Applications, In addition it didn't copay my (Notes, Call logs and Safari History).
The procedure to migrate Whattsapp chats from Android to iOS is long and painful (about 30 min) but the result is good! And the app is very well designed. 19 euros is a fair price for a good product.
Unfortunately, an inaccuracy in the instruction didn't let me grant Whatsapp access to the phone storage (the step-by-step instruction were not applicable to my phone) and all the media in the Whattsapp are just white images.
i have transfered the chat history from iphone to android. it helps me a lot
But after restoring the whatspp backup, i cannot log in the web whatspp
can you help me?
Transferred all WhatsApp data & media from iPhone to Android.
WhatsApp data on an iPhone I was no longer going to use. Connecting the iPhone to my new Android phone didn't transfer the WhatsApp data & media. Dr. Fone let me copy All the WhatsApp stuff from the iPhone and then let me restore it all to the Android phone. Absolutely did the job is claimed to do.
I took off one star simply because the app appeared to be non-responsive periodically but I did not interrupt it and it finished with 100% of the data & media now sitting on the Pixel 3a. Maybe the developer can add some "hey; we're working!" notifications so the user wouldn't worry about this. Small issue, yeah.
basically the app works , does all that it claims and its an easy solution for even those without tech savviness , it was really disturbing not getting an explanation for each step ( hence why 4 stars and not 5) but in the result test it passes with flying colors , id totally recommend it!
The software finally worked after many tries
They are deceptive luring you in with free trial to transfer WhatsApp data from iPhone to android …. you get 70% there then cannot continue without paying $28 … fake advertising
They stand by their product...issued refund when it didn't work...
The application was unable to resolve the issues with my iPhone that was stuck in the boot screen (apple icon).
That said, the support from wondershare / drfone was very good and they reversed the charges to my card fairly promptly.
Fortunately, I had screenshots of the install and failure of the program to resolve the issue so that I was able to easily document the failure.
Dr.fone claims to be able to move WhatsApp messages from android to Apple and vice-versa.
This was not the case in my attempts, and the software could only handle Android to Android or Apple to Apple.
I used their V9.9.17 and V9.9.8 but it did not recognise a different OS, software would look for same OS and not recognise the other phone connected.
The support asked me to use just released 10.0.5 as they had issues. This did not work either.
When screenshots were sent, they said that version 10.0.8 had been released and to repeat the uninstall and instal, and try again.
After 6 weeks, their customer support sounds open and genuine, but I felt they just kept kicking me down the line at best, or kept me as an unpaid tester for their software.
They wrote, "if you want to transfer your data we can help you, if we can't help you fix your problem, we will also refund you." It took a while, plus this review, but they did refund my purchase costs, so they have a 3* rating for attentive and truthful service.
They have told me their software does work, it did not for me, but I so wished their software had worked.
I tried a couple of way and it just didn’t work just before I gave I came across this app on the web it works like a charm see's and explains everything 16 GB from android (Samsung galaxy a8+ android 9) to iPhone (11 pro max latest iOS)
I did it differently I downloaded the backup from my android and then uploaded didn’t use the transfer, it a long time and I think it is a lot of money if you want just one thing but still worth the time it saved me
(וואלה אחלה תוכנה, העברת הוואטסאפ מאנדרואיד לאיפון הלכה טוב)
The app is not so easy to use. If I pass all the chats, but the ones I had archived put them in inbox and it will be a lot of work to order them again. They should pass them neatly.
A cool app, but it is necessary to do price optimization for a certain region, since in the CIS it is a lot of money for such functionality. And one more small minus - a lot of actions need to be done on devices (for example, log out, log in, restore data from a backup on the first device, then log in again, etc.). If it is possible to reduce the number of necessary steps to transfer data, it will be generally gorgeous.
Bought the Apple ID Unlock feature of the dr.fone.
The software failed to unlock my two icloud-locked iPhones. The tech support just went beating about the bush and refused to give me a refund.
After this post, the company finally responded and issued a full refund.
It was a good website to use. It was very helpful but it didn't download every single picture, but it got most of them.
Wondershare Dr.Fone 回复2019-11-12
Dana, thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. I also want to thank you for giving us a chance to make things right. We will use your feedback to make some important changes.
I had some difficulties with the program but I 've contact with the customer service and was ok.
The problem was solved
Wondershare Dr.Fone 回复2019-09-02
Thanks for the feedback on your experience with our customer support team. We sincerely appreciate your insight because it helps us build a better customer experience.
If you have any more questions, comments, or concerns or compliments, please feel welcome to reach back out as we would be more than happy to assist.
UPDATE ONE DAY LATER: Wasn't it bad enough I had to pay for a lot more than I bargained for yesterday (read below), today Whatsapp gives me a temporarily block and a notification that I've used unauthorized tools to move my Whatsapp backup from one phone to another.
It seems it is not allowed by them for users to decide which tool one uses to move data back and forth. There is not a disclaimer about this to be found on the Dr. Fone webpage which warns me for this.
Not only am I not allowed to use Dr. Fone, Whatsapp also warns me if I keep using it or do not install a fresh Whatsapp on my phone, they will permanently delete my account.
It gets better and better... ;-(
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There I was; desperate because I couldn't get my Whatsapp data moved from an iPhone to an Android. Tried 15 apps or so. Until I came across this one; installed it, pressed some restore button but had to pay. Oh well... However 36 euro's is a lot of money for me, I'm not very wealthy, I decided it had to be worth it. And it was... all IOS's Whatsapp data nicely moved from one phone to another.
But.. Then I wanted to do some more moving of data, pressed a button called 'switch' and suddenly the program tells me I have pay for that too. Excuse me? I just paid €36!! I need to pay for every element of this tool?? That's eight elements times 36? That makes €288!! Oh man.. speaking of taking advange of other people's sorrows.
So, in the end; recovery is okay, the price for whole program is bloody ridiculous.
Wondershare Dr.Fone 回复2019-08-29
thanks for your support and distinguished feedback. I will record and forward it to the relevant department. The full toolkit is about $139. And restore social app is $19.9. You may buy a lifetime license.
Easily moved data to android from ios but moving whatsapp data took me 5 hours.
Wondershare Dr.Fone 回复2019-08-26
Thanks for your support and distinguished feedback. I will record and forward it to the relevant department. And this is may because you have many attachments over 100k. It will take longer to analyze and backup you data. In the later version, we will improve in this aspect.
Great app, takes awhile to transfer, make sure you set aside time!
Wondershare Dr.Fone 回复2019-08-26
Thanks for the awesome review, Sumit! We work hard to meet expectations like yours, and we're happy to hear Dr. Fone can help you transfer your Android WhatsApp chats! As what you mentioned, I will record and forward it to the relevant department.