We appreciate you taking the time to share your detailed feedback regarding your recent purchases from Boots. We are truly sorry to learn that the soap's fragrance faded quickly, the deodorant left marks on your clothing, and the spray's scent did not last as expected. Your experience is certainly not what we aim for, and we understand your disappointment with the product performance, especially considering the price. We are carefully reviewing your comments to understand how we can improve our offerings and prevent similar issues for other customers.
Hi Dean. Thank you so much for your recent feedback on our Coconut Castaway deodorant. Our Doc values all types of feedback to ensure we deliver the best quality products, and rest assured we'll keep your thoughts in mind for the near future.
We appreciate you sharing your experience with us. We understand your frustration when the soap breaks apart, especially given your loyalty to our products. We are actively looking into ways to improve the durability of our bars so you can enjoy every bit of them.
We sincerely regret the significant delay and inconvenience you experienced with your recent order and subscription. We understand how frustrating it is when products are out of stock and an order remains unfulfilled, especially after a promotion. We are actively reviewing our inventory and order fulfillment processes to prevent similar situations. We appreciate you bringing this to our attention.
M
Martin · 写过 2 条评价 · 已认证 · 体验于 2025-11-13 ·
★★★★★
多样性
多样性、交付速度
Dr. Squatch 回复2026-07-15
Hi there! Thanks for your recent review here. Our team of Squatchers appreciate any and all feedback to enhance the Dr. Squatch experience, and we’ll make sure to relay this back to them right away!
Thank you and have a Squatch-tastic day!
Hi there!
Thank you so much for your recent feedback on our Dr. Squatch deodorant. Our Doc values all types of feedback to ensure we deliver the best quality suds there are! Our Squatch Care Squad will be reaching out to you shortly via email to best assist you.
d
darren laskowski · 写过 1 条评价 · 体验于 2026-07-13 ·
★★★★★
多年来一直使用 Dr Squatch...
多年来一直使用 Dr Squatch,向其他人推荐它们,尝试新产品等。最近他们一直在走下坡路。从运输到运输的整个过程中,肥皂的质量一直在下降。我一直很喜欢这个产品,虽然产品质量越来越差,但我并没有得到实惠,但客户服务还是不错的。最后一根稻草是我今天收到的最后一根稻草……通常所有东西都是装在盒子里发货的,但出于某种愚蠢的原因,我决定发货这个订单,它是一捆 6 种除臭剂,装在一个小气泡包装信封里。当我收到它时,它已经全部撕碎了,其中一种除臭剂快要掉出来了,如果有一天我的包裹被他们蹩脚的 DHL 服务扔得到处都是,我可能就不会收到我的全部订单了。是时候找个新人了。
编辑:收到一封电子邮件,说明如果我不回复他们的询问,就不能相信我的评论,无论相信我还是不相信,这都是针对当前和未来可能的客户的,这样的公司不会改变任何事情。
Dr. Squatch 回复2026-07-31
We appreciate you sharing your long-standing experience with our products and recent concerns. It is clear that the decline in product quality and the shipping issue with your recent deodorant order have caused significant frustration, especially after years of loyalty. We are genuinely sorry that your latest delivery arrived in such poor condition, with the packaging torn and a deodorant nearly lost. We understand how disappointing it is when expectations built over time are not met. Your feedback regarding the packaging and the condition of your order upon arrival is crucial, and we are taking it seriously. We are actively reviewing our shipping procedures and packaging methods to prevent similar occurrences. We are also looking into the quality concerns you've raised about our soap. We value your honest assessment and are committed to improving.
D
Dan Roat · 写过 4 条评价 · 已认证 · 体验于 2025-11-17 ·
★★★★★
这是斯夸奇博士,还需要我多说吗?
这是斯夸奇博士!优秀的肥皂和美妙的香味。
K
Kristin C · 写过 3 条评价 · 已认证 · 体验于 2025-11-29 ·
★★★★★
我儿子喜欢所有的肥皂和沐浴露……
我儿子喜欢所有的肥皂和沐浴露。 这让他想起了户外。 真的会推荐给任何人!
L
Luke · 写过 3 条评价 · 已认证 · 体验于 2026-05-11 ·
★★★★★
更糟糕的公司和除臭剂
更糟糕的公司和除臭剂。花 13 美元一瓶,它能喷湿。评级过高。
Dr. Squatch 回复2026-07-15
Hi there! Thanks for your recent review here. Our team of Squatchers appreciate any and all feedback to enhance the Dr. Squatch experience, and we’ll make sure to relay this back to them right away!
Thank you and have a Squatch-tastic day!
Hi Doug. Thank you so much for your recent feedback regarding the deodorant and the website's design. Our Doc values all types of feedback to ensure we deliver the best quality experience, and rest assured we'll keep your thoughts in mind for the near future.
We appreciate you taking the time to share your detailed feedback. We are genuinely concerned to hear about your experience with the product's cost, the dial mechanism, and the chalky texture. We are actively looking into these issues to improve our offerings.
B
Brody Horton · 写过 1 条评价 · 已认证 · 体验于 2026-05-10 ·
★★★★★
我的 2 个容器来了……
我的 2 个容器融化/变形了。它们几乎无法使用
Dr. Squatch 回复2026-07-14
Hi there! Thanks for your recent review here. Our team of Squatchers appreciate any and all feedback to enhance the Dr. Squatch experience, and we’ll make sure to relay this back to them right away!
Thank you and have a Squatch-tastic day!