# Duaparts 评价与评分 > 来源: OK.one — https://ok.one/review/duaparts.com - 域名: duaparts.com - 分类: 车辆与交通 - 综合评分: 4.1 / 5 (42 条评价) - 评分分布 5→1 星: 74% / 5% / 0% / 2% / 19% - 所在地: United States - 数据更新: 2026-08-10 Duaparts（duaparts.com）在 OK.one 的综合评分为 4.1 分（满分 5 分），基于本站收录的 42 条用户评价，属于车辆与交通分类，口碑良好。79% 的评价为 4 星及以上，19% 为 1 星；商家回复了 100% 的差评；近 12 个月新增 28 条。数据最后更新于 2026-08-10。 ## 最新评价(第 1/3 页) ### ★★★★★ 惊人的 - Marco · 2026-07-21 · 已验证 惊人的！和很棒的经历 ### ★★★★★ 他们以优惠的价格提供了我需要的东西...... - Joe and Carol Garner · 2026-06-24 · 已验证 他们以优惠的价格提供了我需要的东西，并且发货很快。 > 商家回复 (2026-06-25): Thank You Joe and Carol ### ★★★★★ 100%真实 - Jon · 2026-06-18 100%真实。零件是正品，价格低于一些进口产品。 > 商家回复 (2026-06-25): Thank You Jon ### ★★★★★ 网上采购零件快速交货价格合理。 - Eric Usman · 2026-05-14 · 已验证 网上购买零件，零件正确，交货快，反而还没有使用。包装精美，交付没有任何问题。 > 商家回复 (2026-05-15): Thank You Eric ### ★★★★★ 高品质零件 - Steven Graves · 2026-05-04 · 已验证 他们以合理的价格提供了我正在寻找的优质零件。收到后，我又订购了一套。我的启动速度比预期的要快。 > 商家回复 (2026-05-15): Thank You Steven ### ★☆☆☆☆ 警告警告警告...阅读退货政策 - Unhappy Customer · 2026-04-21 · 已验证 警告警告警告...阅读退货政策中的细则。网站上所订购的商品以及通用 DuaParts 图片不正确地列出。订购前致电客户服务号码，他们确认这是需要的零件。退货政策规定他们将提供退货运费，但他们却找借口并增加了 20% 的 MONEY GRAB 进货费。不会再从这个供应商那里购买了。坚持使用亚马逊，这是一个更好的选择。 > 商家回复 (2026-04-30): We need to correct several statements in this review. The item shipped was the exact OEM part number selected and purchased. The product listing reflects the manufacturer’s official description and classification. We have no record of any phone call confirming or recommending a specific part number prior to purchase. All orders are fulfilled strictly based on the OEM part number selected by the customer at checkout. Our return policy clearly discloses a 20% restocking fee. Return shipping is only covered when an incorrect item is shipped, which was not the case here. The part delivered matches the manufacturer’s specifications and the part number ordered. ### ★☆☆☆☆ 我订购了急需的零件，然后…… - BEN Kretz · 2026-04-15 · 已验证 我订购了急需的零件，然后在三周后进行了旋转手术，却发现他们根本没有我的零件。 > 商家回复 (2026-04-15): We’re sorry for any frustration. The order was canceled within one hour of being placed due to inventory availability, and notification was sent immediately. You were not waiting three weeks to find this out. We wish you a smooth recovery. ### ★☆☆☆☆ 上午 10:30 订购部分，付款 4 小时后取消 - Michael E · 2026-04-07 · 已验证 上午 10:30 订购并付款 下午 2:30 duaparts 取消订单 > 商家回复 (2026-04-08): Thank you for your feedback, Mr. Eriksen. We only cancel orders in cases of unexpected stock discrepancies when the item cannot be sourced. In this case, your order was placed at 13:30 and canceled within about an hour after verification. We understand this can be frustrating and apologize for the inconvenience. Please feel free to reach out if we can help find an alternative. ### ★★★★★ 订单已收到并立即发货 - Big Al · 2026-03-11 · 已验证 > 商家回复 (2026-04-08): Thank You Big Al ### ★★★★★ 那个人通过电话帮了我… - Rob D · 2026-02-09 · 已验证 那家伙通过电话帮助我确定了正确的部分。及时发货。将再次使用它们！ > 商家回复 (2026-02-09): Thank You Rob ### ★★★★★ 必须订购第二天的航空零件 - Sandra Thomson · 2026-02-06 · 已验证 不得不订购一部分第二天的空气。打电话给客服，他们保证送货。联邦快递第二天早上就来了。惊人的 > 商家回复 (2026-02-09): Thank You Sandra ### ★★★★★ 部分当天发货 - Megan · 2026-01-22 · 已验证 部分当天发货。很棒的客户服务 > 商家回复 (2026-01-23): Thank You Megan ### ★★★★★ 订购了一个零件却找不到… - Colin the RV Pro · 2026-01-21 · 已验证 订购了一个零件在其他地方找不到。我很高兴他们为我找到了它。 > 商家回复 (2026-01-22): Thank You Colin ### ★★★★☆ 我查到的所有零件都有 - Jaime Almanza · 2026-01-21 · 已验证 > 商家回复 (2026-01-22): Thank You Jaime ### ★★★★★ 快速运输 - Patricia · 2026-01-20 · 已验证 快速运输，优质的客户服务。正如承诺的那样，第二天就得到了一部分空气 > 商家回复 (2026-01-21): Thank You Patricia ### ★☆☆☆☆ 发送错误的部分 - irwin contreras · 2026-01-17 · 已验证 > 商家回复 (2026-01-18): We’re sorry for the confusion. The sensor shipped was the exact part number ordered, and the claim that an incorrect part was sent is false. The product image used is the manufacturer-supplied image for that part number. We understand you were unhappy with the restocking fee; however, it is applied in accordance with our published return policy. Despite this being an electrical component, we approved the return as a courtesy. Orders are fulfilled strictly by part number ### ★☆☆☆☆ Duaparts.com 从来不接听或回复任何电话，并且他们宣传他们无法获得的零件。 - timedifyahoo.com · 2026-01-14 我订购了 Duaparts.com 宣传出售的零件。 我打电话给 duaparts 询问他们是否有这个特定零件号的库存。尽管他们的网站上多处注明，但他们不接听电话； “有疑问吗？24/7 客户服务 - 我们很乐意为您提供帮助！”他们不会给您回电话。订购的零件没有在他们的网站上说缺货，他们的网站让订单作为销售进行，尽管他们没有库存。几个小时后，他们给我发了一条短信，说他们没有库存！现在我必须在其他地方订购并申请并等待退款。 在回复 Duaparts 对我的评论的回复时：他们没有在任何地方说他们会给你发短信。你打电话给 Duaparts，他们从不接听，也从不回你的电话。很久以后，在我下了订单并且不再带手机后，他们给我发了短信。他们说他们没有我当天早些时候从他们那里订购的零件，他们给了我一个他们说确实有这个零件的替代品。他们给我的替代方案也没有那部分，又不真实。 Duaparts 随后表示，我对向哪家公司下了订单感到困惑。对我向谁下订单感到困惑吗？为什么我不知道我向谁订购的？我手里拿着他们的收据。然后他们说：“我们也多次向您提到，您的卡从未被扣费。”他们也完全捏造了这种说法。他们从来没有发短信给我说过这样的话。 > 商家回复 (2026-01-15): Hi Eric, We’d like to clarify a few points. You received a text response within ONE HOUR of your inquiry confirming that the part was not available and explaining the situation. While we were unable to return the call, we did respond promptly to your text message and also gave you an alternative of where to find that part. At that time, you were also confused about which company the order was placed with, which we clarified immediately once the order number was provided. We also mentioned to you multiple times that your card was never charged and you dont have to wait for a refund. We apologize for the inconvenience and appreciate your understanding. ### ★★★★★ 客户服务人员非常乐于助人。 - Dhanansree Ragoonanan · 2025-12-04 · 已验证 客户服务人员非常乐于助人并且很容易合作。他让我知道其中一个零件不可用，但其他零件可用。这太棒了。 > 商家回复 (2025-12-10): Thank You Dhanansree ### ★★★★☆ P 我唯一要说的是你…… - mitchell pyburn · 2025-11-29 · 已验证 P 我唯一要说的是，你们需要交付得更快一点吗？ > 商家回复 (2025-11-30): Thanks for your feedback Mitchell. Your order was placed on Nov 21 and shipped the same day, even faster than our promised 2-day we replied to you. The 5-day transit to California is normal for UPS, and shipping speed after pickup is outside our control. We appreciate your business and hope to get 5-stars next time :) ### ★★★★★ 在任何地方都找不到这个零件 - Bob Parkman · 2025-11-25 · 已验证 在任何地方都找不到这个零件，很高兴我找到了 DUAPARTS.com > 商家回复 (2025-11-28): Thank You Bob --- - 全部评价与筛选: https://ok.one/review/duaparts.com - JSON 接口: https://ok.one/api/companies/duaparts.com - 评分口径与数据来源: https://ok.one/methodology/