# EaseFab 评价与评分 > 来源: OK.one — https://ok.one/review/easefab.com - 域名: easefab.com - 分类: 电子与科技 - 综合评分: 3.8 / 5 (92 条评价) - 评分分布 5→1 星: 70% / 0% / 1% / 3% / 26% - 所在地: China · Chengdu, Sichuan Province - 数据更新: 2026-10-24 EaseFab（easefab.com）在 OK.one 的综合评分为 3.8 分（满分 5 分），基于本站收录的 92 条用户评价，属于电子与科技分类，口碑一般。评价两极分化：70% 给出 4 星及以上，同时 26% 打了 1 星；商家回复了 26% 的差评；近 12 个月新增 29 条。数据最后更新于 2026-10-24。 ## 最新评价(第 1/5 页) ### ★★★★★ Solid Product, great support - Peter Marren · 2026-10-24 First, this product fills an important niche that I don't see everywhere. I need this tool to convert .mp4 file to .mp4 files downloaded from my Google Photos that I can actually use. I'm no sure what Googles problem is, but downloading a video and then trying to add it to a audio/video editing platform and you will become sad instantly. It will not work. EasyFab fixes that in a few seconds. Second, I had some difficulty making it work at first. Was it their product causing problems? Not at all. My Symantec Endpoint Protection got a little sporty with the install and was causing some trouble. How did I learn that? Their customer support is very fast, no BS, straight to the problem and helpful without a lot of fluff. I most recently worked with Shelly, a lot of support techs could learn a few things from her. Not only was Shelly efficient, she was very friendly. Any public facing company could learn a thing or two by following EaseFab's support philosophy and Shelly's spirit. ### ★★★★★ A Timely and Remarkable Response - David Lampel · 2026-10-08 After a recent update the EaseFab app became very, very slow. The response from Shelley at EaseFab Support was quick and reassuring. After several exchanges later with her the problem was fixed, and I was completely satisfied. It was a timely and remarkable response in an age filled with false promises from many other companies. ### ★★★★★ DumboFab user and now EaseFab - Kimball Combs · 2026-08-24 I have been using DumboFab for a while now. And I ran into one disc that that program wouldn’t convert. Then I was able to use EaseFab, and the problematic disc was able to be converted. Thank you ### ★★★★★ Best piece of software I've used in many years - Bode Dean · 2026-08-18 Their software is absolutely fantastic, its dead simple, easy to use and its a one time purchase as opposed to having to pay a fee every month. I really appreciate a company that genuinely wants nothing but their software to just function and not get in the way of itself. ### ★★★★★ I am a very happy user of… - Robert Bertsch · 2026-08-17 I am a very happy user of Easefab-Blu-ray ripper. It works fine, even with the most protected discs. ### ★★★★★ Timely support from Shelly - Verne Anderson · 2026-07-31 Timely support from Shelly. Response was within 24 hrs. Problem was easily solved. Would highly recommend if you need movies to be used on iPads. ### ★★★★★ Superb Service! - mike sutherland · 2026-07-20 It is so refreshing to find a company that listens to their customers and responds quickly and efficiently. I was having an issue with BlueRay Ripper on certain BlueRays. After sending logs and screen grabs to support I was informed that their engineers had identified the issue and that it will be fixed in the next release. This was only 2 days after submitting the logs Superb Service! ### ★★★★★ Good software, good customer service - Elizabeth Stiles · 2026-07-02 I love the software; I could never find software that would actually play Blurays on my PC without lagging or other issues, so it's nice to have one that allows me to just rip my Bluray collection directly to my PC. But additionally, the customer service is consistently good. Blurays are tricky, and any time I have issues, they're ready to help me figure it out. They even upgraded my software for free when my first purchase didn't do what I needed. ### ★★★★★ Problem sorted promptly - Richard Ward-Walker · 2026-06-12 Problem sorted promptly ### ★★★★★ Pretty solid piece of software - Kenny Silver · 2026-06-10 Pretty solid piece of software for converting files to better formats. Staff was really helpful in getting the license back after a full system reinstall. ### ★★★★★ Superb product and sublime prompt… - Paul Constance · 2026-06-05 Superb product and sublime prompt professional customer service highly recommended. Lily was amazing ### ★☆☆☆☆ Careful, very narrow refund policy - Lars · 2026-05-15 I purchased one of their products and wanted to return it the same day, as it didn't meet my expectations. Not possible! They boast a 90 days money back guarantee, but have a lot of reasons in their policy for not doing it. It's a Chinese company, and are not under the same rules as UK and Europe, where you have the right to cancel and return, if you change your mind within two weeks. > 商家回复 (2026-05-15): Dear customer, we apologize for not providing you with a satisfactory user experience. If you encounter any problems while using the software, please feel free to contact support@easefab.com, and we will be happy to provide you with service and support. ### ★★★★★ Great Service - Jan · 2026-04-04 Bought a license to digitalize my bluray collection. Conversion for most of them did work perfectly fine and I am happy with the quality of the ripped movies and shows. I had an issue with 4k movie ripping and support was fast and provided a working solution. Now I am able to backup my entire library. Thanks again to Lily for the nice customer support. ### ★★★★★ I have EXCELLENT results with both EASE… - Bill Clark · 2026-03-04 I have EXCELLENT results with both EASE FAB VIDEO CONVERTER and DUMBOFAB! If you want positive results dont hesitate to use these products. ### ★★★★★ Accidentally deleted the program - John Higgins · 2026-02-27 Accidentally deleted the program. Downloaded again , but after a few years, and the license I was given didn't work. Contacted support ans Shelly was right on top of the request. Shelly sent a link, re-downloaded the software and all is great now. Shelly was great, fast response and most courteous. ### ★★★★★ EaseFab is… Amazing! This is excellent software! - DJ Mark In The Dark · 2026-02-27 ...just wanted to say EaseFab is amazing, it works so well! Don't think I can remember another software that was so easy... with no problems Finally I can get my old DVDs converted. Thank You for a great product! DJ Mark In The Dark Portland, Oregon ### ★★★★★ EaseFab Bluray Ripper is easy to use… - Todd Babbert · 2026-02-26 EaseFab Bluray Ripper is easy to use and I have been happy with it's results. When I lost the program, due to a computer system issue, the EaseFab Tech Support was very patient and helpful about getting the program re-installed. I recommend them. ### ★☆☆☆☆ Do not waste time and money on EaseFab software. - Kenton Cress · 2026-02-13 I am very disappointed in this company's products. Instructions are poor and technical help is very confusing. I recommend others not to waste money on any of their products. I've tried for weeks to trim and burn a DVD, tried to backup and burn a DVD, and NOTHING WORKS for me. The feedback from support did not work either. I give up! Have asked for a refund. ### ★★★★★ Contacted EaseFab support - John O'Brien · 2026-02-06 Contacted EaseFab support. Shelley and her team were very responsive. They fixed the technical issue and updated the software to include the fix! Excellent service. I'm very impressed by the support team's professionalism. Give Shelley A Pay Rise, Thanks. ### ★★★★★ Easy to use and great follow-up service. - Lance · 2026-02-04 Easefab have offered immediate help with an installation error on my end, and their product is efficient and simple to use. Highly recommended. --- - 全部评价与筛选: https://ok.one/review/easefab.com - JSON 接口: https://ok.one/api/companies/easefab.com - 评分口径与数据来源: https://ok.one/methodology/