# EazyFares 评价与评分

> 来源: OK.one — https://ok.one/review/eazyfares.com

- 域名: eazyfares.com
- 分类: 旅游度假
- 综合评分: 4.5 / 5 (62 条评价)
- 评分分布 5→1 星: 89% / 0% / 0% / 0% / 11%
- 所在地: United States · Riverside
- 数据更新: 2026-08-10

EazyFares（eazyfares.com）在 OK.one 的综合评分为 4.5 分（满分 5 分），基于本站收录的 62 条用户评价，属于旅游度假分类，口碑优秀。89% 的评价为 4 星及以上，11% 为 1 星；商家回复了 71% 的差评。数据最后更新于 2026-08-10。

## 最新评价(第 1/4 页)

### ★★★★★ 喜欢这里的服务，Gagandeep 小姐……
- Pranjal Kalra · 2026-08-04

喜欢这里的服务，Gagandeep 小姐非常贴心。她在整个预订过程中帮助了我。谢谢..

> 商家回复 (2026-08-04): Thank you so much, Pranjal, for your wonderful 5-star review! ⭐⭐⭐⭐⭐

We're delighted to hear that you had a great experience with our service. Gagandeep will be thrilled to know that her support and friendly approach made your booking process smooth and enjoyable.

Thank you for choosing EazyFares. We truly appreciate your trust and look forward to helping you with all your future travel plans. Wishing you a safe and wonderful journey! ✈️😊

### ★★★★★ 维沙尔·库马尔（Vishal Kumar）提供了出色的支持……
- Rajpreet Sandhu · 2026-07-30

Vishal Kumar 提供了出色的支持，帮助我找到最优惠的航班价格。他知识渊博，清楚地解释了所有选项，以便我做出正确的选择。感谢他，我得到了很大的优惠，整个预订过程很顺利，没有压力。

> 商家回复 (2026-07-30): Thank you so much for your wonderful 5-star review! 🌟 We're delighted to hear that Vishal Kumar was able to help you find the best flight at a great price while making the booking process smooth and stress-free. Your kind words about his knowledge and dedication mean a lot to us. We'll be sure to share your appreciation with Vishal. Thank you for choosing EazyFares—we look forward to helping you with your next journey. ✈️😊

### ★☆☆☆☆ 糟糕的经历——重大行程改变，没有任何通知，当我的家人需要帮助时也没有支持
- Garimella Srikanth · 2026-07-30

当出现问题时，航空公司和 EazyFares 会将您重新引导至对方，让您的家人无需承担任何责任。

避免使用 EazyFares——当您的旅行出了问题时，没有人承担责任

我对 EazyFares 的体验非常失望，不建议在国际旅行中使用它们，尤其是带孩子旅行时。

我通过 EazyFares 为我的妻子和两个女儿（分别为 8 岁和 11 岁）预订了从印度海得拉巴飞往美国达拉斯的机票。我们原来确认的行程是HYD → BOM → CDG → DFW。

这次预订中最令人困惑的部分之一是机票涉及不同的航空公司名称 - 该航班可能以一家航空公司名义预订/销售，但实际上由另一家航空公司运营。当问题出现时，这变成了一场噩梦，因为不清楚谁真正负责帮助我们。

航班延误，最后一刻行程发生重大变化。我的妻子和孩子没有按预期从巴黎飞往达拉斯，而是改道为 HYD → BOM → CDG → JFK → DFW，在纽约建立了额外的转机，使本已漫长的国际旅程变得更加困难。

最糟糕的是试图寻求帮助。

当我们联系航空公司时，我们被告知由于机票是通过 EazyFares 购买的，因此我们需要联系旅行供应商。当我们联系 EazyFares 时，我们被告知要联系航空公司。

那么谁真正负责帮助这名乘客呢？

我们基本上是在 EazyFares 和航空公司之间往返，而我的妻子则带着两个年幼的孩子出国旅行，需要处理延误、行程变更、机场接送和行李问题。

在肯尼迪机场，他们还发现三件托运行李中的一件丢失，并被留在巴黎。在本已疲惫不堪、中断的旅程之后，这增加了更多的压力。

我了解 EazyFares 不控制航空公司运营、航班延误或行李处理。但是，当您销售国际机票时，客户应该能够在预订中断时获得适当的沟通和帮助。相反，我们的经验是，责任不断在航空公司和 EazyFares 之间转移。

根据这次经验，我宁愿直接在航空公司官网上预订，即使价格贵一点。至少与航空公司有直接的关系，当需要更改预订或出现问题时，就不会那么混乱谁负责处理机票。

当您的家人已经在国际旅行中时，更便宜的票价不值得您在旅行供应商和多家航空公司之间徘徊。

我不会再使用 EazyFares，我强烈建议旅客仔细考虑直接向航空公司预订。

根据我们的经验一颗星。

### ★☆☆☆☆ 我最近和阿伦进行了一次对话……
- Aliyan Panjwani · 2026-07-18

我最近和阿伦进行了一次对话。起初，他很有礼貌，乐于助人。然而，当我提到我的一个朋友（不是我）之前曾与另一位代理商交谈只是为了询问价格范围而没有进一步进行之后，他的态度发生了变化。

他似乎被冒犯了，并开始教导我如何尊重工作环境。他说这样的情况会产生冲突，并继续给我上教训，告诉我客户应该如何行为。在整个谈话过程中，我保持冷静和尊重，但我发现他的行为不专业。

这是我经历过的最糟糕的客户服务体验。这不是与客户交谈的适当方式。如果需要，您可以查看对话的录音以验证所说内容。

### ★☆☆☆☆ 在这里预订之前要小心
- Walden Fairfax · 2026-05-13

在这里预订之前要小心。一切听起来都不错，直到您的机票出现问题。支持人员只提供通用答复，整体体验对我来说压力很大。

> 商家回复 (2026-05-13): Hi Walden,

We’re sorry to hear about your experience and would like the opportunity to look into this matter further. Unfortunately, we’re unable to locate your booking with the information currently provided in the review.

Please share your booking reference number or reach out to us at support@eazyfares.com
 so our team can investigate and assist you promptly.

Best regards,
Team EazyFares

### ★☆☆☆☆ 误导性定价——比航空公司多付 1200 美元
- asha adaikalam · 2026-05-07

我已经多次使用这家旅行社，但在我们最近一次为四口之家预订时，我们最终支付了比航空公司直接价格多 1200 美元的费用——尽管旅行社一再向我们保证不会收取额外费用，而且我们只需支付航空公司的票价。

当您预订单人票时，差异不是很明显，但当您为家庭预订时，这种隐藏的标记就会令人震惊。我们相信他们能让我们安心，但结果却变成了一次令人沮丧的经历。

请谨慎行事，并在通过该机构预订之前直接与航空公司核实票价。他们的“平均价格”报价可能非常具有误导性，尤其是对于团体预订。

> 商家回复 (2026-05-08): Hi,

Thank you for sharing your feedback. We’re truly sorry to hear about your disappointment with your recent booking experience. Transparency and customer trust are extremely important to us, and we understand how frustrating it must have been to notice a significant fare difference, especially when booking for a family.

Airfares can sometimes vary due to factors such as seat availability, fare rules, booking class, timing, and third-party supplier pricing, but we understand your concern regarding the communication around pricing and fees. Your feedback has been taken seriously and will be reviewed internally with our team to ensure clearer fare explanations and better transparency moving forward.

We genuinely value your past support and would appreciate the opportunity to look into this matter further and address your concerns directly.

Best regards,
Team EazyFares

### ★★★★★ 阿伦·谢克尔帮助我们准确地得到了什么……
- sampath mahankali · 2026-04-30

阿伦·谢库尔（ArunThankur）帮助我们得到了我们所需要的东西，同时确保了我们从美国到印度的旅行行程。他关注我们的要求，耐心解答我们的问题，并确保每个细节都处理得顺利。他的专业精神和反应能力使整个过程毫无压力。 Arun 非常擅长协助客户，并且在互动中始终保持礼貌和礼貌。

> 商家回复 (2026-05-04): Hi,

Thank you so much for sharing your wonderful experience! We're delighted to hear that Arun Thakur was able to assist you in securing the perfect travel itinerary from the US to India. His attentiveness, patience, and professionalism truly reflect our commitment to providing seamless and stress-free service.

We truly appreciate your kind words and look forward to assisting you again in the future.

Best regards,
Team EazyFares

### ★★★★★ 阿伦·塔库尔做得很好
- Himanshu Sindhani · 2026-04-24

Arun Thakur 做得很好，对他的服务非常满意，他很好地解释了所需的所有信息！由他帮我们订票真是一次很好的经历。

> 商家回复 (2026-04-27): Hi,
Thank you for your wonderful feedback! We’re happy to hear that Arun Thakur provided you with clear guidance and a smooth booking experience. Delivering excellent service and the best travel solutions is always our priority. We appreciate your trust and look forward to serving you again.
Best regards,
Team EazyFares

### ★★★★★ 良好的客户服务和及时的…
- Srinivas MN · 2026-04-24

良好的客户服务和及时的响应。 
继续做好工作。

> 商家回复 (2026-04-27): Hi there,
Thank you for your kind words! We’re glad you had a smooth experience with our prompt service. At EazyFares, we always aim to provide quick and reliable support. We truly appreciate your feedback and look forward to assisting you again.
Best regards,
Team EazyFares

### ★★★★★ 我有一个很棒的预订体验…
- Onie · 2026-04-20

我通过 Arun Thakur 预订机票的经历非常好。整个过程顺利、专业、无压力。 Arun 非常乐于助人且耐心，花时间解释不同的航班选择，并帮助我以非常合理的价格选择最佳行程。

我最欣赏的是他的及时沟通和对细节的关注。他确保我所有的旅行偏好都得到考虑并高效地处理一切。从预订到确认，服务非常可靠并且组织得很好。

我强烈推荐 Arun Thakur 给任何在机票预订方面寻求值得信赖和专业帮助的人。他对客户满​​意度的奉献确实让体验变得轻松愉快。 ✈️😊

> 商家回复 (2026-04-21): Hi,

Thank you so much for your wonderful feedback! We’re delighted to hear that you had an excellent experience booking your airline ticket with Arun Thakur. It’s great to know that he provided smooth, professional, and stress-free assistance while helping you choose the best itinerary at a great price.

At EazyFares, we always strive to deliver reliable service, prompt communication, and complete customer satisfaction. Your kind words truly motivate our team to keep delivering the best.

We sincerely appreciate your recommendation and look forward to assisting you again in the future.

Best regards,
Team EazyFares

### ★★★★★ Ashish Rana 帮我订了票……
- Justina Susan Jose · 2026-04-13

Ashish Rana 帮我以更便宜的价格预订了门票。很棒的服务。没有抱怨。

> 商家回复 (2026-04-13): Hi Ashish,

Thank you for your kind words! We're glad to hear that Ashish Rana was able to help you secure your tickets at a great price. Delivering cost-effective and seamless service is what we strive for at EazyFares.

We truly appreciate your support and look forward to assisting you again in the future.

Best regards,
Team EazyFares

### ★★★★★ 与 Ashish 交谈真的很愉快……
- Neha Nahar · 2026-04-05

与 Ashish Rana 交谈真的很愉快。他听取了我飞行所需的信息，并准确地给了我价格和偏好。谢谢你。肯定会推荐。

> 商家回复 (2026-04-06): Hi,

Thank you for your wonderful feedback! We’re glad to hear that Ashish Rana understood your travel needs perfectly and provided you with the right pricing and preferences.

At EazyFares, we’re committed to offering personalized service along with the best deals, and it’s great to know Ashish delivered that experience for you. We truly appreciate your recommendation and look forward to assisting you again soon!

Best regards,
Team EazyFares

### ★★★★★ 阿伦·塔库尔是一个值得信任的人……
- karan khanna · 2026-04-05

阿伦·塔库尔是一个值得信任、乐于助人的人。 
会像家人一样照顾你，也会关心你的财务。
他给了我们最好的机票。

> 商家回复 (2026-04-06): Hi,

Thank you so much for your kind words! We’re truly glad to hear that Arun Thakur provided you with trustworthy and helpful support throughout your booking. It’s wonderful to know he treated you like family while also ensuring the best airfare for your journey.

At EazyFares, we always strive to deliver the best value along with personalized care, and feedback like yours means a lot to us. We look forward to assisting you again in the future!

Best regards,
Team EazyFares

### ★★★★★ 卓越且可实现的服务...
- Kawal randhawa · 2026-04-04

Guncha 提供卓越且可实现的服务

> 商家回复 (2026-04-06): Hi,

Thank you for your kind feedback! We’re delighted to hear that you had an excellent and reliable service experience with Guncha.

At EazyFares, we always strive to provide dependable support and the best travel solutions to our customers. Your appreciation truly motivates our team. We look forward to assisting you again soon!

Best regards,
Team EazyFares

### ★☆☆☆☆ 我有过的最糟糕的经历...
- customer · 2026-04-02 · 已验证

我与任何服务提供商合作过的最糟糕的经历。我分享了用于订票的信用卡详细信息，但我的卡遭到了欺诈交易。我的两张卡上都发生过这种情况。 Tanishka小姐帮我预订了机票，还对我可以携带的行李进行了误导。

> 商家回复 (2026-04-03): We’re sorry to hear about your experience. Please note all payments are processed securely. We also apologize for any confusion regarding baggage information and will review this internally.

Please share your booking details with us so we can investigate and assist further.

Regards
Team EazyFares

### ★★★★★ 顾问是 ashish rana，他是……
- Keshav Ganesh · 2026-03-28

顾问是 ashish rana，他正在度假，因为我在前一天发言，所以我要预订，他离开了假期，很友善地提供了帮助。这支球队和 ashish 肯定需要 5 星评价

> 商家回复 (2026-03-30): Hi,

Thank you so much for your kind words! We truly appreciate you taking the time to share your experience.

We’re delighted to hear that Ashish Rana went the extra mile to assist you—even during his holiday. This reflects our commitment to providing dedicated and reliable support to our customers at all times.

Your appreciation means a lot to our team, and we’re grateful for your trust in us. We look forward to assisting you again in the future!

Best regards,
Team EazyFares

### ★★★★★ 这是我第一次体验……
- Mehtaz Mickey · 2026-03-27

这是我第一次体验 Easyfares 服务，非常棒，响应迅速，工作人员也很积极。在这里我要特别提到维沙尔·塔库尔先生。我真的很感谢他在有限的时间内提供的支持服务。
谢谢

> 商家回复 (2026-03-30): Hi,

Thank you so much for sharing your first experience with EazyFares! We’re thrilled to hear that you found our service excellent, with quick responses and an active support team.

A special thanks for mentioning Vishal Thakur—he’ll be delighted to know his efforts made a difference. We take pride in delivering timely and reliable assistance to our customers.

We truly appreciate your trust and look forward to serving you again soon!

Best regards,
Team EazyFares

### ★★★★★ 维沙尔太棒了
- sk abir ali · 2026-03-26

维沙尔太棒了。他不仅回答了我的问题，还耐心地引导我完成我的所有请求。他并没有试图强迫我购买一笔交易，而是帮助我选择我想要的东西，并正确解释了该做和不该做的事情。

> 商家回复 (2026-03-30): Hi,

Thank you for your wonderful feedback! We’re so glad to hear that Vishal provided such a supportive and patient experience, helping you make the right choice without any pressure.

At EazyFares, we believe in guiding our customers with honest advice and clear explanations, and it’s great to know Vishal delivered just that.

We truly appreciate your trust and look forward to assisting you again!

Best regards,
Team EazyFares

### ★★★★★ 服务好
- Virender Singh · 2026-03-26

维内塔库尔服务很好

> 商家回复 (2026-03-30): Hi,

Thank you for your kind feedback! We’re glad to hear you had a good experience with our service.

We’ll be sure to pass along your appreciation to Vinet Thakur—he’ll be happy to know his efforts made a difference. We’re committed to providing reliable support and great service every time.

We look forward to assisting you again!

Best regards,
Team EazyFares

### ★★★★★ 快捷方便
- sreevidya kollaikal · 2026-03-25

Eazy fares 总是可以在几分钟内轻松联系和连接。我需要预订孩子的机票和现有机票，Vineet Thakur 帮助我从航空公司获得了最佳报价。谢谢

> 商家回复 (2026-03-30): Hi,

Thank you for your kind words! We’re glad to hear that you found our service quick and convenient, and that you were able to connect with us.

A special thanks for mentioning Vineet Thakur—he’ll be happy to know he could assist you in booking your child’s ticket and securing the best available quote. Providing smooth and hassle-free solutions is what we aim for every time.

We truly appreciate your trust and look forward to helping you again!

Best regards,
Team EazyFares

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