# Echelon Fitness 评价与评分 > 来源: OK.one — https://ok.one/review/echelonfit.com - 域名: echelonfit.com - 分类: 运动的 - 综合评分: 2.8 / 5 (61 条评价) - 评分分布 5→1 星: 36% / 7% / 7% / 7% / 44% - 所在地: United States · Chattanooga - 数据更新: 2026-08-10 Echelon Fitness（echelonfit.com）在 OK.one 的综合评分为 2.8 分（满分 5 分），基于本站收录的 61 条用户评价，属于运动的分类，口碑较差。评价两极分化：43% 给出 4 星及以上，同时 44% 打了 1 星；商家回复了 84% 的差评。数据最后更新于 2026-08-10。 ## 最新评价(第 1/4 页) ### ★★★★★ 我爱梯队 - brenda T · 2026-08-05 · 已验证 一切都很顺利，客户服务非常好 ### ★★★★★ 他们帮助解决了问题。 - Diane B. · 2026-08-05 · 已验证 他们帮助解决了问题并很快提出了解决方案。我订购了新零件，几天后就到了。 ### ★★★★★ 产品按时交付... - Thomas Zizzo · 2026-08-04 · 已验证 产品按时交付且工作状态良好。梯队8S的迈步满足了我的期望。我们使用磨合器并享受它。 ### ★☆☆☆☆ 设备运转良好 - Jason B · 2026-08-02 设备运转良好；只要您订阅成为会员。 即使他们的设备较旧（我购买了一辆二手 X4S 自行车），也需要会员资格才能开始抵抗。通过付费专区后，我发现附加的平板电脑速度太慢（由于年龄），甚至无法进行更新。 我每次都必须重新启动自行车并使用我的手机应用程序来获取自行车的功能。 埃施朗暴露了他们的真面目，通过订阅屏蔽设备功能；而不是阻止课程和额外内容。作为一家公司，我为他们做出这样的事情感到尴尬。 ### ★☆☆☆☆ 无法连接到美国... - Mark Green · 2026-08-01 · 已验证 无法连接到美国癌症 300 挑战赛以记录骑行 ### ★★★★☆ 唯一阻止我的事情是…… - Jeffrey Lembcke · 2026-07-31 · 已验证 唯一阻止我给予五星级评级的是收到我订购的零件所花费的时间。每当我检查是什么阻碍了我的订单时，客户服务人员都很友好。我最终得到了我需要的零件 我的 Echelon 固定自行车再次发挥作用。 ### ★★★★★ 完美的座位 - Tonia Jones · 2026-07-31 · 已验证 这辆自行车给了我们，所以我为它订购了一个新座位。品质优良，更舒适 ### ★☆☆☆☆ 我还没有收到那部分…… - Steve Flinn · 2026-07-30 · 已验证 我还没有收到我一月份订购的零件。你们公司绝对是我接触过的最糟糕的公司——简直太可怕了。你好烂。 > 商家回复 (2026-07-31): Thank you for taking the time to share your feedback. We're very sorry to hear about your experience. We understand how frustrating it must be not to have received the part you were expecting, and we'd like the opportunity to investigate what has happened. A member of our Customer Support team will be reaching out to you shortly to review your order, provide an update and work towards resolving this as quickly as possible. Thank you for bringing this to our attention. ### ★☆☆☆☆ 自行车不太好 - SS · 2026-07-29 · 已验证 自行车不太好。课程感觉就像是 temu peloton。 > 商家回复 (2026-07-31): Thank you for taking the time to share your feedback. We're sorry to hear that your Echelon bike and class experience didn't meet your expectations. We appreciate that every member has different preferences when it comes to equipment and workout styles, and we're disappointed that we didn't deliver the experience you were hoping for. If there's anything specific that contributed to your experience, we'd welcome the opportunity to understand more. Please feel free to contact our Customer Support team, who will be happy to listen to your feedback. Thank you again for taking the time to share your comments. ### ★☆☆☆☆ 没有回答我的问题 - Alex Alexander · 2026-07-29 · 已验证 我的问题没有答案，每次我打电话时都有不同的解释，没有解决办法，而且花了很长时间才收到我的产品，因为我一直被告知产品已延期交货，但我的卡已被扣费 > 商家回复 (2026-07-31): Thank you for taking the time to share your feedback. We're sorry to hear that your experience has not met your expectations. We understand how frustrating it can be to receive inconsistent information, particularly when you're waiting for your order. We'd like the opportunity to review your case, clarify the status of your order and address the concerns you've raised. A member of our Customer Support team will be reaching out to you shortly to investigate this further and work towards a resolution. Thank you for bringing this to our attention. ### ★☆☆☆☆ ***不好*** 从未收到订单 - David Alzate · 2026-07-28 · 已验证 ***糟糕*** 我在一月份下了这个订单。然后它于 2026 年 7 月 21 日更新，我应该预计在 7 月 23 日之前收到。现在是 7 月 28 日，同上从未到达。然而追踪仍然显示“正在途中”。而且自7月21日以来就没有更新过。 Echelon 所做的一切就是创建一个 Fedex 标签，该标签会在 7 月 21 日自动创建更新，仅此而已。埃施朗从未发货过该物品。 > 商家回复 (2026-07-31): Thank you for taking the time to share your feedback. We're sorry to hear about your experience and understand how frustrating it must be to be waiting for an order for so long. We can see that you're already in contact with our Customer Support team, who are actively investigating this matter and working to resolve it as quickly as possible. We appreciate your patience while we work to understand what has happened and provide a resolution. Thank you for bringing this to our attention. ### ★☆☆☆☆ 糟糕的客户服务和糟糕的服务 - EW · 2026-07-28 · 已验证 糟糕的客户服务和糟糕的质量。几年后自行车坏了。所需零件花了近 6 个月的时间才发货。根据论坛，很多人都有同样的经历。 > 商家回复 (2026-07-31): Thank you for taking the time to share your feedback. We're sorry to hear that your experience has not met your expectations. We understand how frustrating it can be when a repair takes longer than expected, and we appreciate the disappointment this has caused. We can see that you're already in contact with our Customer Support team, and we'll continue working with you to resolve the outstanding issues as quickly as possible. Your feedback is important to us, and we'll ensure your comments are shared with the relevant teams as part of our ongoing commitment to improving both our products and our customer experience. Thank you again for your feedback. ### ★★☆☆☆ 我只能访问少数…… - Jaime Paterno · 2026-07-28 · 已验证 我只能参加少数的自行车课程。不打算保留它，不值这个钱 > 商家回复 (2026-07-31): Thank you for your review. We're sorry to hear that you've been unable to access the range of cycling classes you were expecting. Having reviewed your account, it appears that your membership has not yet been activated. A member of our Customer Support team will be reaching out to help you complete the activation process so you can access the full library of cycling classes included with your membership. We appreciate your feedback and look forward to getting you up and running as quickly as possible. ### ★★★★☆ 回来很容易，重新参与却很混乱 - Luis Martinez del Campo · 2026-07-26 · 已验证 回到我的梯队成员身份相对容易。虽然重启的过程有点混乱。没有任何沟通确认我再次上线，如果我是一个全新的客户，我可能会感到沮丧和不安。 > 商家回复 (2026-07-31): Thank you for taking the time to share your feedback. We're pleased to hear that you were able to restart your Echelon membership with relative ease. We also appreciate your comments about the restart process and the lack of confirmation communication. Feedback like yours helps us identify where we can improve the member experience, particularly for those returning to Echelon or joining us for the first time. Thank you again for your feedback, and we're delighted to welcome you back to the Echelon community! ### ★★☆☆☆ 说明是插入 USB... - Goran Lukic · 2026-07-25 · 已验证 说明是在某处插入 USB。不知道在哪里。 不得不重新启动自行车 3 次。 没有明显的方法来连接我的蓝牙。 不愉快。 > 商家回复 (2026-07-31): Thank you for taking the time to share your feedback. We're sorry to hear that you've experienced difficulties setting up your equipment. This certainly isn't the experience we want our customers to have. We'd like to better understand the issues you've encountered, including the USB instructions and Bluetooth connection, so we can investigate further. A member of our Customer Support team will be reaching out to you shortly to gather some additional information and help get everything up and running. We appreciate your feedback and look forward to resolving this for you. ### ★☆☆☆☆ 只有 1 次培训讲座，而且很少… - HAI C TRUONG · 2026-07-25 · 已验证 只有1次培训讲座和很少的线下培训， 我的时代腰 > 商家回复 (2026-07-31): Thank you for taking the time to share your feedback. We're sorry to hear that your experience has not met your expectations. From reviewing your account, it appears your membership has not yet been activated, which may explain why you're only seeing a limited selection of content. A member of our Customer Support team will be reaching out to help activate your membership so you can access the full range of live and on-demand classes included with your subscription. Thank you for bringing this to our attention. ### ★★★★★ 很棒的客户服务电话 - Lizzie D. · 2026-07-24 · 已验证 很棒的客户服务电话。快速交付丢失的产品。高兴极了。谢谢你！！ > 商家回复 (2026-07-31): Thank you for your review! We're delighted to hear that you had a great experience with our Customer Support team and that your missing item was delivered quickly. Your kind words mean a great deal to us, and we're so pleased we could get everything resolved for you. Thank you for choosing Echelon, and we hope you continue to enjoy your fitness journey! ### ★★★★☆ 当我需要帮助时 - Alice Robinson · 2026-07-22 · 已验证 当我需要帮助时，我以耐心和善意得到了帮助。 > 商家回复 (2026-07-23): Thank you for your wonderful review. We're delighted to hear that you received the help you needed and that our team supported you with patience and kindness. Providing a positive experience for our customers is always our goal, so your feedback means a great deal to us. Thank you for choosing Echelon, and we hope you continue to enjoy your fitness journey with us! ### ★★★★★ 快速解答 - Richard Shulman · 2026-07-17 · 已验证 快速答复，快速运输，一切正常。 > 商家回复 (2026-07-23): Thank you for your review! We're delighted to hear that your order arrived quickly and that everything is working as expected. We really appreciate your feedback and hope you continue to enjoy your Echelon experience. Thank you for choosing Echelon! ### ★★★☆☆ 应该有现场帮助 - Cherie · 2026-07-15 · 已验证 > 商家回复 (2026-07-22): Thank you for taking the time to leave a review. We're sorry to hear that you were unable to find the support you were looking for. We do offer a Live Chat service via our website, where our Customer Support team is available to assist with product, membership and technical inquiries. If there's anything we can help you with, please don't hesitate to get in touch via Live Chat or raise a support ticket. We'd be happy to assist. --- - 全部评价与筛选: https://ok.one/review/echelonfit.com - JSON 接口: https://ok.one/api/companies/echelonfit.com - 评分口径与数据来源: https://ok.one/methodology/