# Elephant Stock 评价与评分 > 来源: OK.one — https://ok.one/review/elephantstock.com - 域名: elephantstock.com - 分类: 爱好与工艺品 - 综合评分: 4.1 / 5 (100 条评价) - 评分分布 5→1 星: 68% / 8% / 5% / 5% / 14% - 所在地: United States · Carrollton, TX - 数据更新: 2026-08-10 Elephant Stock（elephantstock.com）在 OK.one 的综合评分为 4.1 分（满分 5 分），基于本站收录的 100 条用户评价，属于爱好与工艺品分类，口碑良好。76% 的评价为 4 星及以上，14% 为 1 星；商家回复了 100% 的差评；近 12 个月新增 64 条。数据最后更新于 2026-08-10。 ## 最新评价(第 1/5 页) ### ★☆☆☆☆ 艺术是碎片，被取消，无论如何都被发送。 - Kendahl Airey · 2026-08-08 我订购了一张大画布。他们联系我并告诉我必须将其放在一起。我脑部受伤，我什至无法像正常人一样行走或抬起头。这对我不起作用。我是合法的残疾人。我告诉他们取消订单。应该是这样。 一周后，我收到了有关发货的确认信息，但这没有意义，因为我明确取消了。我对自己的负担过重，所以我的认知能力消失了。 然后你瞧，在取消之后，我在作品和布料艺术上变得如此愚蠢。我真的无法将其放在一起，当我取消并告诉他们我有记录在案的脑损伤时，我告诉他们。这种艺术本应激励我完成 PT，但我确实无法将这些事情放在一起。我的额叶功能处于底部 1%，视力有问题，小脑严重受损。现在只是200美元的麻烦。我什至无法像正常人一样归还东西。回报某物所付出的努力是付出的 10 倍到 20 倍。我告诉他们这一点。还是没有退款。 > 商家回复 (2026-08-08): Kendahl, we’re truly sorry for the frustration and difficulties you’ve experienced. We understand how upsetting this situation must be, and we sincerely apologize that your cancellation request was not handled properly. Please send us a private message with your order details so we can personally investigate what happened and work with you on a resolution. We would also like to provide compensation for the inconvenience. We look forward to hearing from you and making this right. ### ★★★★★ 我们与 Elephant Stock 的第一份订单 - dryheatjenn · 2026-08-06 我们与 Elephant Stock 的第一份订单。 我们的经历非常好。 我们订购了两张在冰川国家公园拍摄的全景照片进行取景，收到照片时我们对质量感到非常满意。 只有一个问题，那就是我们收到了两张同一张照片，这不是我们订购的。 该公司很快就解决了这个问题，发出了带有正确照片的替代品。 沟通高效，客户友好，我们会毫不犹豫地再次从这家公司订购。 向尼娜和安德里亚大声喊叫！ > 商家回复 (2026-08-08): Thank you so much for your wonderful review! We’re thrilled you were pleased with the quality of your Glacier National Park photos and that Nina and Andrea were able to quickly resolve the mix-up. We truly appreciate your kind words and look forward to creating more beautiful pieces for you in the future! ### ★★★★★ 优良的品质，良好的客户支持 - Matt Matusz · 2026-08-06 我曾多次从大象库存中购买过，并且总是对各种图片、尺寸和框架选项感到非常满意。最近的订单在运输途中丢失，该公司很快又发送了另一张照片并跟进，直到收到为止。我将继续从这家公司购买并强烈推荐它。 > 商家回复 (2026-08-06): Thank you for your continued support and kind recommendation! We're glad you've enjoyed our artwork and framing options. We're also happy we could quickly resolve the shipping issue and get your replacement to you. We truly appreciate your trust and look forward to serving you again! ### ★★★★★ 我很快就下单了，没有折扣…… - Carol · 2026-08-06 我在没有折扣的情况下快速订购，并立即以折扣重新订购......这意味着我有两个订单。我立即联系，几个小时内问题就解决了，并给了我折扣。 > 商家回复 (2026-08-08): Thank you for sharing your experience! We’re glad our team was able to quickly resolve the issue and honor the discount. We truly appreciate your understanding and your business! ### ★★★★★ 美丽的艺术品 - Christine Joy Lugar · 2026-08-04 美丽的艺术品，卓越的品质，正是我所寻找的！对我的购买非常满意！ > 商家回复 (2026-08-04): Thank you so much for your kind words! We're thrilled to hear you love the artwork and that it was exactly what you were looking for. Your support means a lot to us, and we hope you enjoy it for years to come! ### ★☆☆☆☆ 伟大的艺术/廉价的框架 - Brenda Hubbard · 2026-07-29 首先也是最重要的是，你永远不会与这家公司的任何人交谈，他们使用人工智能进行交流。 我的第一个订单丢失了，但他们归咎于联邦快递。 该标签是为了运输而创建的，但它从未离开过他们的经营场所。第二份更换订单到达时已损坏。 他们在镶框艺术品上不使用玻璃，而是使用非常薄的塑料。 我的作品到达时，塑料正面被推回框架中，露出将艺术品固定到位的订书钉。 我立即发送了一封包含照片的电子邮件，他们的人工智能客户服务发送了一条消息，其中包含开始索赔的链接。 完成后，他们说他们会退款，我不必退回​​损坏的部件。 我们将会看到。 如果您正在寻找高质量的框架，请去其他地方。印刷品很好，但装框却不好。 > 商家回复 (2026-08-01): Thank you for your feedback, and we're sorry for your experience. We understand your frustration and apologize that your orders did not meet expectations. Your refund is being processed as promised, and we appreciate your comments as they help us improve. ### ★★☆☆☆ 客户支持不足 - Roseanne Parker · 2026-07-24 我的第一个订单很快就到了，我很高兴。我下了第二个订单并收到了 USPS 追踪的发货确认。 3天后，USPS仍未收到发货人的订单。 我试图到达大象库存。 他们的网站上没有客户服务电话号码。 我一整天多次尝试通过在线聊天联系他们。 运气不好。 在我发送电子邮件请求大约 18 小时后，终于收到了他们的消息。 2 星是因为他们的客户支持响应时间很糟糕。 > 商家回复 (2026-07-29): Thank you for your feedback and for being a returning customer. We're sorry to hear about the confusion with your shipment and the delay in receiving a response from our support team. We understand how frustrating that experience can be, and we appreciate you bringing it to our attention. Your feedback helps us improve, and we're committed to providing a better experience going forward. ### ★★★★★ 第一次从大象那里购买艺术品。不会是我的最后一次。 - BETTY DA ROZA · 2026-07-15 第一次从 Elephant Stock 购买艺术品。我对整个经历感到非常满意。 他们让我知道我的订单正在处理以及发货时间。我在 7 月 5 日星期日下了订单，并在 7 月 13 日星期一收到了订单。这幅画《最佳海滩伙伴》有趣、美丽，到达时状态完美。 > 商家回复 (2026-07-29): Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great first experience with Elephant Stock and that your artwork arrived safely and on time. We're delighted that “Best Beach Buddies” brought you joy and that you’re happy with your purchase. We truly appreciate your support and hope you enjoy your new piece for years to come! ### ★☆☆☆☆ 框架工作质量低下，需要数周时间才能收到您的订单 - Zabrina Staton · 2026-07-03 产品不值这个价格，框架质量差，运输时间长，而且几乎不可能到达现场。 我从他们那里买了 5 件艺术品，其中 4 件带有廉价的纸背衬，一个框架用热胶枪组装，它散开了，我必须付费才能将其修复。 我本想退货，但这需要 3-4 周的时间，我们等不及了。 对客户服务也很失望。 他们使用了大量的人工智能技术，但不可能接触到真人。 我不会从这家公司购买任何其他东西。 > 商家回复 (2026-07-29): Thank you for sharing your feedback. We're truly sorry to hear that your order didn't meet your expectations and for the frustration this experience caused. We understand how disappointing it is to receive artwork that requires repairs, and we apologize that your experience with our customer service fell short of your expectations. Your feedback is important to us, and we appreciate you taking the time to share it as we continue working to improve. ### ★☆☆☆☆ 客户服务体验……太糟糕了！ - Pam D'Argo · 2026-06-15 客户服务体验很糟糕。追踪号码不起作用。我尝试了所有形式（语音邮件、电话、聊天和电子邮件）。现在已经三周了，我的订单还没有到达。目前正在尝试退款。远离这种卖家！ > 商家回复 (2026-07-29): Thank you for taking the time to share your experience. We're truly sorry for the frustration and disappointment this caused. After confirming that the package was lost in transit, we processed your refund. We also apologize for the difficulty you experienced reaching our support team. Your feedback is important to us, and we appreciate the opportunity to learn and improve. ### ★★★☆☆ 材料的质量和照片的质量 - Mark · 2026-06-12 材料的质量和整体安装都非常出色。我很想给它五星级的评价，但我买了一件更大的 Grand Canyon 作品，尺寸为 50“ x 90”，并且图形不像他们在网站上展示的同一个大作品那么清晰和/或充满活力。 > 商家回复 (2026-08-01): Thank you for your feedback! We're glad to hear you were pleased with the material quality and installation. We appreciate your comments about the image clarity on the larger print and will share them with our team as we continue working to improve our products. Thank you for your support! ### ★☆☆☆☆ 5 月 4 日订购，但仍未交付... - Scott Gaynor · 2026-05-30 5 月 4 日订购，截至 5 月 30 日仍未交付。订单丢失，应该更换。客户服务不存在。在丢失了整整两周之后，它应该会在某个时候再次到达，但在运输途中已经有三周了，我无法想象它会完整到达。无论如何，今后的所有沟通都将通过我的 CC 公司永远不会再向他们订购。 > 商家回复 (2026-06-10): Hi Scott, We sincerely apologize for the frustrating experience you had with your order. We completely understand your disappointment regarding the shipping delays, lack of updates, and the overall experience you encountered. We recognize how upsetting this situation has been, especially after waiting several weeks for your package. To help make this right, we would like to offer you a full refund and you may keep the order. We have also reached out to you directly to assist further. Your feedback is important to us and has been shared with our team as we continue improving our shipping support and customer communication. ### ★★★★☆ 精美的艺术，公平的价值 - Joanne OBrien · 2026-05-14 艺术很美丽，正是我所期望的。我确实觉得这是一个物超所值的销售代码。然而，我确实发现包装和运输很慢，不得不花点时间进行跟踪。它到达时状况良好。 > 商家回复 (2026-06-11): Thank you for your thoughtful feedback! We're delighted to hear you love the artwork and felt it was a great value. We also appreciate your comments about the shipping experience and tracking visibil ity—this is helpful feedback, and we'll continue working to improve both. We're glad your order arrived safely and in excellent condition. Enjoy your new piece! ### ★☆☆☆☆ 我从这家公司订购了墙壁艺术...... - T SNYDER · 2026-05-12 我从这家公司订购了墙壁艺术，并一直在等待客户服务部门关于我何时可以收到它的答复。已经一个多星期了，显示已发出，却没有人给我答复。我添加了他们要求研究订单的信息，然后……蟋蟀。我想确定一下，给他们一个负面评论，因为我试图得到有关我的订单的回复，但还没有收到。我建议从其他人那里订购艺术品，因为他们缺乏客户服务和专业精神。如果可以的话，我会给负星评价。小心，不要浪费你的钱！ > 商家回复 (2026-06-10): We’re truly sorry to hear about your experience and completely understand your frustration regarding the lack of updates and delayed communication about your order. This is not the level of service we aim to provide, and we sincerely apologize if you felt ignored after providing the requested information. We understand how disappointing and concerning it can be to wait for both your shipment and a response from our support team. Please provide your order number so we can further review the issue and assist you accordingly. Again, we sincerely apologize for the inconvenience and appreciate you bringing this to our attention. ### ★★★★★ 精美的艺术品，优质的服务 - Christie · 2026-05-10 美丽的艺术品，出色的垫子和框架以及出色的客户服务！ 你还能要求什么！ 由于我的错误而不得不更换一件，他们非常有帮助和支持。 > 商家回复 (2026-06-11): Thank you for your kind words! We're thrilled to hear you love the artwork, framing, and matting. It was our pleasure to assist with the exchange, and we're so glad our team could make the process smooth and stress-free. We truly appreciate your support and hope you enjoy your piece! ### ★☆☆☆☆ 大象股票是不择手段的。不要从他们那里购买！ - Chris · 2026-05-04 不要从大象库存购买！黑幕生意！您已被警告！我购买了价值 300 美元的带框印刷品，送达时框架已损坏（订单号 763262）。我要求退货退款，他们给我发了一封电子邮件，说我将获得退款，而不必退回该物品。哇，太棒了，对吧？！随后，Elephant Stock 又发送了一封电子邮件，表示他们对我的糟糕经历感到抱歉，并询问他们可以采取哪些措施来纠正这种情况。我回复说他们可以给我寄一张退货标签并退款。然后他们又给我发了一封电子邮件，提供 25% 的优惠券代码。 （这本身就是一种侮辱，因为他们的网站在那个周末提供 30% 的优惠券代码）。谈论粘糊糊的！我拒绝了这个提议，并再次要求退货标签和全额退款。他们没有回应！第二天，我给他们发了电子邮件，告诉他们我仍在等待退货标签。他们以购买价格 25% 的信用通知作为回应。我告诉他们这是不可接受的，但没有得到回应。现在我必须向我的信用卡公司提出投诉，并向联邦贸易委员会、德克萨斯州总检察长和商业改善局提交报告。我不敢相信一家公司会如此肆无忌惮，我需要经历这一切！ > 商家回复 (2026-06-10): Hi Christopher, We’re truly sorry your frame arrived damaged and for the frustration this has caused, especially with the initial resolution offered. We completely understand why this was disappointing. We’ve processed a full refund to your account, along with an additional 5% goodwill credit, and you’re welcome to keep the item. We also appreciate your feedback about your support experience and sincerely apologize if it felt impersonal. It’s very important to us that every customer feels heard and supported, and we’re continuously working to improve how we handle situations like this. Thank you, Christopher. We truly appreciate your understanding, and we hope to have the opportunity to serve you better in the future. ### ★★★★★ 今天收到了我的艺术作品 - Susan Tedder · 2026-04-22 今天收到了我的艺术作品，我把它放在一起，天哪！我不得不说，我看到了这些碎片，心想天哪……这些钱我必须把它们放在一起……好吧，让我告诉你。太容易了！简单，不混乱。进展顺利。而且印刷绝对华丽！就像一百万美元一样华丽！强烈推荐并将再次购买！谢谢 ！！！！苏珊·泰德 > 商家回复 (2026-06-11): Thank you so much, Susan! We're so happy to hear the assembly was easier than expected and that you love the final piece. We truly appreciate your support and look forward to serving you again. ### ★★☆☆☆ 没有客户服务 - Karyn Pratt · 2026-04-19 收到了一张漂亮的三块画布，不幸的是其中一块面板变形了。 就该质量问题我们已四次联系客服，但均未得到回复。 > 商家回复 (2026-06-11): Thank you for your feedback, Karyn. We're sorry that your experience did not meet expectations, particularly regarding the warped panel and the communication delays you encountered. We appreciate you bringing this to our attention and giving us the opportunity to address the issue. Your feedback helps us improve, and we hope to provide a much better experience in the future. ### ★★★★★ 优秀的产品-值得打交道的优秀公司 - Mel Kinnee · 2026-04-14 我在 Elephant Stock 下了 2 个订单。在他们易于理解的网站上选择印刷品和订购都很顺利。订单到达了我的预期范围内，并且包装完好。我喜欢画布上的印刷品，它们与他们网站上的图片一模一样。我绝对会向任何寻找美丽画布印刷品的人推荐 Elephant Stock。 > 商家回复 (2026-06-11): Thank you so much for your wonderful feedback! We're happy to hear both orders arrived on time, were well-packaged, and matched exactly what you expected. It’s great to know you’re loving your canvas prints and had a smooth experience from start to finish. We truly appreciate your recommendation and support! ### ★★★★★ 快乐的顾客！ - Cheryl · 2026-04-14 昨天拿到了我的画布照片并把它们挂起来了！正如所介绍的那样。打造我的客厅！我一定会再次订购！ > 商家回复 (2026-06-11): Thank you for your kind words! We're so happy to hear the canvas prints look just as expected and have transformed your living room. We truly appreciate your support and look forward to creating something special for you again! --- - 全部评价与筛选: https://ok.one/review/elephantstock.com - JSON 接口: https://ok.one/api/companies/elephantstock.com - 评分口径与数据来源: https://ok.one/methodology/