Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and understand the frustration and disappointment you’ve described.
We recognize that clear communication and transparency are critical when making important financial decisions. We regret that your expectations regarding the program, creditor negotiations, and legal support were not aligned with your experience. Concerns involving communication, settlement options, and lawsuit-related matters are serious, and we appreciate you bringing them to our attention.
A member of our management team will be reaching out to review your concerns in detail, discuss the issues you’ve raised, and better understand your experience. We value your feedback and the opportunity to address these matters directly.
Thank you for taking the time to share your feedback and for your 4 Star rating ⭐️ ⭐️ ⭐️ ⭐️!
We’re glad to hear that you found our team professional and straightforward, and that the presentation and overall process were well handled. We also appreciate your honest feedback regarding the difficulty in reaching your assigned client services representative and the delays in receiving assistance.
Your comments help us identify opportunities to improve our responsiveness and client experience. We’re grateful that you gave us the opportunity to assist you and appreciate you sharing both the positive aspects of your experience and the areas where we can do better.
We wish you all the best moving forward and thank you again for your feedback. 💙
E
ET · 写过 1 条评价 · 已认证 · 体验于 2026-06-05 ·
★★★★★
从我接到电话到现在我......
从一开始打电话到现在我对自己的决定充满信心
Elevate Finance 回复2026-06-12
We truly appreciate you taking the time to share your feedback, and thank you for your 5 Star rating ⭐️ ⭐️ ⭐️ ⭐️ ⭐️! We’re delighted to hear that, from your very first call through today, you’ve felt confident about your decision.
Our team is committed to providing clear information, supportive guidance, and a positive experience every step of the way. We’re grateful for the opportunity to assist you and look forward to continuing to support you on your journey.
Thank you for your trust in us! 💙
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and understand your frustration regarding the lack of communication and progress you’ve described.
Providing timely updates and responsive support is very important to us, and we regret that you have felt unheard despite your efforts to reach out. Your concerns regarding account activity and settlement progress are important and deserve careful attention.
A member of our management team will be reaching out to review your account, discuss your concerns in detail, and work toward a resolution. We appreciate you bringing this matter to our attention and the opportunity to address your experience.
c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-06-03 ·
★★★★★
花时间解释的人...
花时间解释该计划的人
Elevate Finance 回复2026-06-08
We truly appreciate you taking the time to share your feedback, and thank you for your 5 Star rating ⭐️ ⭐️ ⭐️ ⭐️ ⭐️! We’re glad to hear that our team took the time to explain the program clearly and ensure you felt informed throughout the process.
Our goal is to provide clear, supportive guidance so you can feel confident in every step of your journey. We’re grateful for the opportunity to assist you and look forward to continuing to support you moving forward.
We truly appreciate you taking the time to share your feedback, and thank you for your 5 Star rating ⭐️ ⭐️ ⭐️ ⭐️ ⭐️! We’re delighted to hear that Grant took the time to clearly explain the program and that Logan provided helpful follow-up support.
Our team is committed to providing transparent guidance and personalized solutions that help our clients reduce financial stress, manage their budgets more effectively, and work toward their financial goals with confidence.
Thank you for your trust and for the opportunity to assist you. We look forward to continuing to support you every step of the way.
C
Carolyn Sears · 写过 6 条评价 · 已认证 · 体验于 2026-06-01 ·
★★★★★
服务非常友好而且热情。
服务非常友好,从一开始就一直与我们打交道,
Elevate Finance 回复2026-06-08
We truly appreciate you taking the time to share your feedback, and thank you for your 5 Star rating ⭐️ ⭐️ ⭐️ ⭐️ ⭐️! We’re delighted to hear that the service was friendly, transparent, and supportive from the very beginning.
Our team is committed to providing honest communication and helpful guidance every step of the way. We’re grateful for the opportunity to assist you and look forward to continuing to support you moving forward.
B
Barbara · 写过 1 条评价 · 已认证 · 体验于 2026-06-01 ·
★★★★★
当我想到这一切时,真的帮助了我……
当我认为所有希望都破灭时,这真的帮助了我。谢谢瑞泽金融!!
Elevate Finance 回复2026-06-05
We truly appreciate you taking the time to share your feedback, and thank you for your 5 Star rating ⭐️ ⭐️ ⭐️ ⭐️ ⭐️! We’re honored to hear that we were able to help during a difficult time and provide support when you needed it most.
Our team is committed to offering compassionate guidance and helping our clients find a path forward with confidence and hope. We’re grateful for your trust and for the opportunity to assist you on your journey.
Thank you for choosing Rize Financial, and we look forward to continuing to support you moving forward.
c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-06-03 ·
★★★★★
客户代表非常乐于助人并且…
客户代表非常乐于助人,并且非常清楚地解释了一切
Elevate Finance 回复2026-06-05
We truly appreciate you taking the time to share your feedback, and thank you for your 5 Star rating ⭐️ ⭐️ ⭐️ ⭐️ ⭐️! We’re glad to hear that your customer representative was helpful and took the time to explain everything clearly.
Our team is committed to providing clear, supportive guidance so you can feel informed and confident throughout the process. We’re grateful for the opportunity to assist you and look forward to continuing to support you moving forward.
We truly appreciate you taking the time to share your feedback, and thank you for your 5 Star rating ⭐️ ⭐️ ⭐️ ⭐️ ⭐️! We’re delighted to hear that our team was genuine, helpful, and supportive throughout your experience.
Our goal is to provide clear guidance and personalized support to help our clients move toward a stronger financial future. We’re grateful for your recommendation and for the opportunity to assist you on your journey.
Thank you for your trust, and we look forward to continuing to support you moving forward.
We truly appreciate you taking the time to share your feedback, and thank you for your 5 Star rating ⭐️ ⭐️ ⭐️ ⭐️ ⭐️! We’re delighted to hear that Marcus provided clear, concise information and treated you with professionalism and respect throughout the process.
Our team is committed to delivering knowledgeable guidance and exceptional service to help make every step as smooth and understandable as possible. We’re grateful for the opportunity to assist you and look forward to continuing to support you moving forward.
We truly appreciate you taking the time to share your feedback, and thank you for your 5 Star rating ⭐️ ⭐️ ⭐️ ⭐️ ⭐️! We’re thrilled to hear you had such a positive experience.
It’s wonderful to know that Bettina Mercado made such a lasting impression. Our team is committed to providing exceptional service and support, and we’re glad that was reflected in your experience.
Thank you for the opportunity to assist you. We’re grateful for your trust and look forward to continuing to support you moving forward.
G
Gary · 写过 1 条评价 · 已认证 · 体验于 2026-05-29 ·
★★★★★
撒谎说这不是债务……
撒谎说这不是债务合并。想要一笔贷款来还清信用卡,并发现第二天就解决了债务。
Elevate Finance 回复2026-06-01
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations and understand your frustration regarding the information you received.
Clear and accurate communication is extremely important to us, and we regret any confusion about the nature of the program. We take concerns like yours seriously and want to ensure they are properly reviewed.
A member of our management team will be reaching out to discuss your experience in more detail and address your concerns. We appreciate you bringing this matter to our attention.
c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-05-21 ·
★★★★★
没有接到欢迎电话 - 我有……
没有接到欢迎电话 - 我不得不打电话
Elevate Finance 回复2026-05-29
Thank you for taking the time to share your feedback and for your 4 Star rating ⭐️ ⭐️ ⭐️ ⭐️! We’re glad to have you with us, but we’re sorry to hear you did not receive your welcome call as expected.
Timely communication is important to us, and we understand how that first contact sets the tone. We appreciate you bringing this to our attention and will use your feedback to improve.
We’re grateful for the opportunity to assist you and look forward to continuing to support you moving forward.
We truly appreciate you taking the time to share your feedback and thank you for your 5 Star rating ⭐️ ⭐️ ⭐️ ⭐️ ⭐️! We’re glad to hear you’ve had a great experience with our customer service so far.
Our team is committed to following through and supporting you every step of the way, including during the negotiation process. We understand how important timely progress is, and we’re here to help you move toward your financial goals with confidence.
We’re grateful for the opportunity to assist you and look forward to continuing to support you—thank you for keeping us updated along the way!
C
Carol Peebles · 写过 2 条评价 · 已认证 · 体验于 2026-03-10 ·
★★★★★
工作人员拥有细节专家。
Elevate Finance 回复2026-05-23
We truly appreciate you taking the time to share your feedback, and thank you for your 5 Star rating ⭐️ ⭐️ ⭐️ ⭐️ ⭐️! We’re glad to hear you found our team knowledgeable and detail-oriented.
Our staff is committed to providing expert guidance and thorough support every step of the way. We’re grateful for the opportunity to assist you and look forward to continuing to support you moving forward.
Thank you for sharing your experience — I’m sorry this has been so stressful and for the frustration you’ve described. We take concerns like this seriously and will review the situation in full.
Our Client Relations Manager will reach out to you shortly to discuss the details and work toward a resolution.
E
Erhardt, Don · 写过 1 条评价 · 已认证 · 体验于 2026-05-15 ·
★★★★★
该公司非常有帮助
该公司非常乐于助人,向我解释了一切并给了我很好的建议。
Elevate Finance 回复2026-05-20
We truly appreciate you taking the time to share your feedback, and thank you for your 5 Star rating ⭐️ ⭐️ ⭐️ ⭐️ ⭐️! We’re glad to hear you found the guidance helpful and that everything was clearly explained.
Our team is committed to providing supportive, easy-to-understand advice every step of the way. We’re grateful for the opportunity to assist you and look forward to continuing to support you moving forward.
c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-05-08 ·
★★★★★
顾问很尊重
顾问很尊重,礼貌,语气很容易听懂。他的沟通非常专业友好。
Elevate Finance 回复2026-05-18
We truly appreciate you taking the time to share your feedback, and thank you for your 5 Star rating ⭐️ ⭐️ ⭐️ ⭐️ ⭐️! We’re glad to hear your experience was both professional and easy to follow.
Our team is committed to providing clear, respectful, and friendly communication every step of the way. We’re grateful for the opportunity to assist you and look forward to continuing to support you moving forward.
J
JOSE LUIS ROCHA · 写过 2 条评价 · 已认证 · 体验于 2026-05-11 ·
★★★★★
每月谈判费用太多
Elevate Finance 回复2026-05-18
Thank you for taking the time to share your feedback. We’re sorry to hear that the monthly cost did not meet your expectations.
We understand that affordability is an important part of any financial program, and we strive to provide options that offer value and long-term benefit. Your concerns are important to us, and we’d like the opportunity to review your situation in more detail.
A member of our management team will be reaching out to discuss your concerns and explore possible options. We appreciate you bringing this to our attention.