Elitedias

Appreciate the review! Glad the diamonds came through instantly for you. That's what we aim for. Thanks for the support!

Hey, we're sorry your order took longer than usual. Most orders go through in under a minute, but delays can happen during peak hours or when there are upstream issues with the game publisher. 20 minutes isn't the norm for us. That said, if you ever run into delays again, please reach out to us at t.me/elitedias_bot or wa.link/elitedias so a human agent can look into it directly.

Hi Jerome, the double recharge is a Moonton promotion, not ours. We deliver the base diamond amount as listed. Whether you get bonus diamonds depends entirely on your account's eligibility with Moonton. If you've purchased that denomination before from any seller, the first-purchase bonus won't apply again. This is clearly stated in the product details. If you believe there's an actual issue with your order, contact us at t.me/elitedias_bot or wa.link/elitedias.

Hi Hussein, we understand your frustration. Unfortunately, certain games and products have regional restrictions set by the game publishers themselves, and we have to work within those limits. It's not a decision we made, and we're always looking to expand coverage where possible. If you'd like to check which products are available for your region, feel free to reach out at t.me/elitedias_bot or wa.link/elitedias.

Thanks for updating your review! We're glad the team was able to resolve your order promptly. For higher-value orders, there can sometimes be additional processing time, but we always make sure things get sorted. Appreciate your patience and your continued trust in us.

Hi J., we take partial delivery claims seriously. If you received fewer diamonds than what you paid for, that's something we need to investigate properly with the supplier. However, we can't do that through Trustpilot. Please contact us at t.me/elitedias_bot or wa.link/elitedias with your order ID so we can verify exactly what was delivered and resolve it. We keep full transaction records and will make it right if there's a discrepancy.

Hi Xerces, we're not able to look into specific orders through Trustpilot reviews. If you paid but didn't receive your membership, please contact us directly at t.me/elitedias_bot or wa.link/elitedias with your order ID. We can verify the delivery status on our end and resolve it quickly. Our support team is available and will get back to you.

Thanks Sky! Really appreciate the detailed review. Glad the team was able to sort out that partial delivery issue quickly for you. We work hard to make sure our support is fast and responsive, so it's great to hear that came through. Thanks for sticking with us for over a year!

Hi Izzan, we're sorry to hear about your experience. If orders show as complete but you haven't received them, that's definitely something we want to investigate. We do have verification tools on our end to confirm delivery. As for the support experience, we hold our team to high standards and will look into that feedback. Please reach out to us at t.me/elitedias_bot or wa.link/elitedias with your order details and we'll get to the bottom of it.

Hi Swaraj Naman, As reiterated on WhatsApp, we do not condone the use of a 1-Star Review as leverage to demand that a feature be fixed. This is not how we operate. If you would like something addressed, please raise it respectfully, the review feature should not be misused as a tool to pressure businesses. Additionally, the UPI feature is functioning as intended. You can find guidance on how to use it here: https://support.google.com/pay/india/answer/13949170?hl=en

This issue has been rectified, it is just a visual error, when you click on pay, you don't see this number.

Thanks avon! Glad you had a good experience with us. Appreciate the recommendation!

Hi Maria, we're sorry your order took longer than expected and that you had trouble reaching us. Garena CODM orders can sometimes take longer depending on the supplier. That said, 40 minutes without a response isn't acceptable on our end. If this hasn't been resolved yet, please reach out again at t.me/elitedias_bot or wa.link/elitedias so we can check your order status and sort it out. We do ask for some patience during peak periods but we will always get back to you.

Hi there, this isn't really a review but no worries. If you're looking to purchase diamonds, head over to our website at elitedias.com and pick the game you want to top up. If you need any help, reach out to us at t.me/elitedias_bot or wa.link/elitedias.

Thanks Mark! Happy to hear you found us for Europe server top-ups. We try to support as many regions and payment methods as possible. Glad it worked out for you!

Hi ash, sorry to hear about this. Unfortunately we can't look into specific orders through Trustpilot reviews. Please contact our support team at t.me/elitedias_bot or wa.link/elitedias with your order ID so we can check what happened and get it sorted for you. We typically respond within minutes, though we do ask for a bit of patience so we can properly investigate on our end.

Hi idkman, thanks for sharing your experience with us! We're stoked to hear it went well. Our team works around the clock to make sure things run smoothly, and knowing it paid off for you is the best kind of motivation. Looking forward to having you back!

Hi Vincent, this really made our day! We put a lot of effort into making sure orders go through fast and hassle-free, so hearing this means a lot to us. Thanks for choosing us and we hope to keep delivering that same experience for you every time.

Hi Shiva, really appreciate you leaving this review! We work hard to keep things running smoothly so it means a lot when customers take the time to share their experience. Thanks for the support and don't hesitate to reach out if you ever need anything.

Hi there, this is awesome to hear. We're a small team that cares a lot about getting things right, so reviews like yours honestly mean the world to us. Thanks for the trust and we'll keep working hard to earn it!