# Emura Pan 评价与评分

> 来源: OK.one — https://ok.one/review/emura-pan.com

- 域名: emura-pan.com
- 分类: 家居与园艺
- 综合评分: 4.4 / 5 (101 条评价)
- 评分分布 5→1 星: 56% / 35% / 5% / 1% / 3%
- 所在地: United States
- 数据更新: 2026-08-12

Emura Pan（emura-pan.com）在 OK.one 的综合评分为 4.4 分（满分 5 分），基于本站收录的 101 条用户评价，属于家居与园艺分类，口碑良好。好评高度一致，91% 的评价为 4 星及以上；商家回复了 100% 的差评；评价主要围绕产品、使用体验、质量。数据最后更新于 2026-08-12。

## 最新评价(第 1/6 页)

### ★★★★☆ 购买后附加组件
- David · 2026-08-09

作为多年从事客户服务工作的人，我认为附加组件应该在购买之前提供，而不是之后。使用一个几乎不加掩饰的推论“您应该完全获得我们的保险，因为您刚刚订购的平底锅可能不会完好无损地到达”，立即引起恐惧或诈骗和/或买家的遗憾。我们生活在一个“不问任何问题”的时代，通过亚马逊可以轻松退货，因此任何形式的强制，无论多么微妙，都不会受到普通消费者的欢迎。我将尝试购买，如果令我满意，那么我会考虑增加投资。但你必须首先赢得权利。

> 商家回复 (2026-08-09): Hello David,

Thank you for sharing such detailed feedback and for giving Emura-pan a trial run.

We’re sorry that the way our add-ons and insurance were presented came across as coercive or created any sense of doubt about your purchase. That’s not the experience we want for anyone. Your point about offering add-ons before purchase and avoiding fear-based messaging is very valuable, and we’ll make sure to share this with the relevant team so we can review how these options are communicated.

If you have any further concerns or would like to share more details about your experience, please reach out to our customer service team at https://support.emura-pan.com so we can assist you directly.

Emura-pan Support Team

### ★★★★★ 轻松在线购买产品。
- Rick M. · 2026-08-06

> 商家回复 (2026-08-06): Hello Rick,

Thank you for your 5-star review and for sharing your experience.

We’re happy to hear that you found it easy to purchase your product online. Your feedback means a lot to us and helps us keep improving our service.

If you ever have any questions or need assistance in the future, you can reach our customer service team here: https://support.emura-pan.com

Emura-pan Support Team

### ★★★★★ 不粘煎锅问题
- Kern Kamaunu · 2026-08-04

我在网上读到很多关于不粘煎锅问题的评论。划伤、碎裂，甚至发热问题、高热问题等等。我在网上阅读了 Emura 的评论，得出的结论是 Emura 不粘煎锅最符合我的期望。顺便说一句，我希望 Emura 制造一款 8 英寸的产品。煎锅。但就是这样。也许在未来？

> 商家回复 (2026-08-04): Hello Kern,

Thank you so much for taking the time to share your positive experience and for choosing Emura after doing so much research. We’re delighted to hear that our nonstick frying pan met your expectations.

We also really appreciate your suggestion for an 8-inch frying pan. Feedback like yours is very valuable and will be shared with our product team for future consideration.

If you have any further questions or suggestions, please feel free to contact our customer service team at https://support.emura-pan.com

Emura-pan Support Team

### ★★★★☆ 看起来可以安全使用
- Deb · 2026-07-30

看起来使用安全，易于清洁。我们将会看到。

> 商家回复 (2026-07-30): Hello Deb,

Thank you for taking the time to share your feedback and for leaving us a 4-star review.

We’re glad to hear that you find the product safe to use and easy to clean. If you have any questions or run into any concerns as you continue to use it, our customer service team will be happy to assist you at https://support.emura-pan.com

Thank you for choosing Emura-pan.

Emura-pan Support Team

### ★★★★☆ 订购很简单
- Mel Lucas · 2026-07-28

订购很容易。我最初致电客户服务部，询问购买时是否包含盖子和抹刀。经过 3 次尝试后，我只听到了客户服务代表的声音一秒钟，然后就被转发到调查。我明白了附加概念并购买了一些东西。  虽然你们公司的不诚实并没有阻止我，即使在长途电话上浪费了时间和金钱，但你们的网站上应该已经涵盖了附加组件的可用性。

> 商家回复 (2026-07-28): Hello,

Thank you for taking the time to share this detailed feedback and for your 4-star review.

We sincerely apologize for the difficulty you experienced when trying to reach our customer service team and for the lack of clarity regarding what is included with your purchase. Your comments about the add-ons and the website information are very valuable, and we understand how frustrating it must have been to spend time and money on calls without getting clear answers.

We are already looking into what happened with your calls and how we present product and add-on information on our website so we can improve this experience going forward. If you would like to discuss the details of your order or share any additional feedback, please reach out to our customer service team at: https://support.emura-pan.com

Thank you again for bringing this to our attention and for giving us the opportunity to improve.

Emura-pan Support Team

### ★★★★★ 非常容易订购
- Jean Micek · 2026-07-26

非常容易订购 
很棒的网站

> 商家回复 (2026-07-26): Hello,

Thank you so much for your 5-star review and for your kind words about our website and ordering process.

We’re delighted to hear that everything was very easy for you.

If you ever have any questions or need assistance in the future, you can reach our customer service team here: https://support.emura-pan.com

Emura-pan Support Team

### ★★★★★ 很棒的煎锅…
- Patricia Freese · 2026-07-18

订购很简单，很快就收到了 Skilet 很棒，我每天都使用它。  清理很容易。

> 商家回复 (2026-07-18): Hello Patricia,

Thank you so much for your 5-star review.

We’re delighted to hear that ordering was easy, delivery was quick, and that you’re enjoying your skillet daily. It’s great to know that cleanup has been simple for you as well.

If you ever have any questions or need assistance in the future, you can reach our customer service team at https://support.emura-pan.com

Emura-pan Support Team

### ★★★★★ 购买过程很简单
- JESSE ESCOBAR · 2026-07-10

购买过程很简单，在收到产品并试用之前我无法对产品发表评论。

> 商家回复 (2026-07-10): Hello,

Thank you for your positive feedback about the purchase process and for taking the time to leave a review.

If you have any questions or concerns once you receive and try the product, our customer service team will be happy to assist you at https://support.emura-pan.com

Emura-pan Support Team

### ★★★★★ 快速又简单
- Louise Danjou · 2026-07-07

> 商家回复 (2026-07-07): Hello,

Thank you so much for taking the time to leave us a 5-star review.

We’re delighted to hear that you found the experience quick and easy. Feedback like yours means a lot to us and helps confirm that we’re on the right track.

Thank you for choosing Emura-pan.

Emura-pan Support Team

### ★★★★★ 我会再次从江村购买。
- Michael Fong · 2026-07-04

> 商家回复 (2026-07-04): Hello,

Thank you so much for your 5-star review and for sharing your positive experience with Emura-pan.

We truly appreciate your support and look forward to serving you again in the future. If you ever have any questions or need assistance, you can always reach our customer service team at https://support.emura-pan.com

Emura-pan Support Team

### ★★★★☆ 之后有太多的推销宣传……
- Carolyn Coulter · 2026-07-03

我买了煎锅后，有太多的推销。非常令人恼火。我差点就取消订单了。

> 商家回复 (2026-07-03): Hello Carolyn,

Thank you for sharing your feedback and for your 4-star review.

We are sorry to hear that the number of sales messages you received after your purchase felt irritating, and we understand how this could be frustrating. Your comments are very important and will be shared with our team so we can review and improve our communication practices.

If you would like us to look into your specific case in more detail, please reach out to our customer service team here: https://support.emura-pan.com

Emura-pan Support Team

### ★★★★★ 鸡蛋很容易滚下来
- Richard · 2026-06-24

鸡蛋很容易滚下来。看起来受热均匀。

> 商家回复 (2026-06-24): Hello Richard,

Thank you so much for your 5-star review.

We’re happy to hear that your Emura-pan is heating evenly and that eggs release easily—that’s exactly the kind of experience we aim to provide.

If you ever have any questions or need assistance in the future, our customer service team is here to help: https://support.emura-pan.com

Emura-pan Support Team

### ★★★★★ 易于订购和提供信息
- kathryn cestaro · 2026-06-21

> 商家回复 (2026-06-21): Hello Kathryn,

Thank you so much for your 5-star review.

We’re glad to hear you found the ordering process easy and the information helpful. Feedback like yours encourages us to keep improving our service.

If you ever have any questions or need assistance in the future, our customer service team is here to help: https://support.emura-pan.com

Emura-pan Support Team

### ★★★★★ 我喜欢平底锅
- Brian Ray · 2026-06-21

我喜欢平底锅。  只是希望他们能制作更多尺寸。

> 商家回复 (2026-06-21): Hello Brian,

Thank you for your wonderful feedback and for the 5-star review! We’re delighted to hear that you love the pans, and we truly appreciate your suggestion about offering more sizes. Feedback like yours helps us understand what our customers would like to see in the future.

If you have any specific sizes or products in mind, our customer service team would be happy to pass your suggestions along to the relevant team: https://support.emura-pan.com

Emura-pan Support Team

### ★★★★★ 我之前买过一个，所以才买的…
- Alana roberts · 2026-06-18

我之前买过一个，所以我又买了一个

> 商家回复 (2026-06-18): Hello Alana,

Thank you so much for your 5-star review and for choosing to purchase from us again.

We truly appreciate your trust in Emura-pan and your continued support. If you ever have any questions or need assistance, our customer service team is here to help at https://support.emura-pan.com

Emura-pan Support Team

### ★★★★★ 易于订购
- Cyprian Lee Chong · 2026-06-15

> 商家回复 (2026-06-15): Hello Cyprian Lee Chong,

Thank you for your 5-star review and for sharing your experience with us. We're glad to hear that you found it easy to place your order.

If you ever have any questions or need assistance in the future, our customer service team is always ready to help: https://support.emura-pan.com

Emura-pan Support Team

### ★☆☆☆☆ 我知道我的 Endura 平底锅是……
- Darelyn Booth · 2026-06-10

我了解我的 Endura 平底锅可用洗碗机清洗。我通常手洗它。但是，昨天我在博世洗碗机中清洗了它。外部饰面现在已损坏。我不高兴！

> 商家回复 (2026-06-10): Hello,

We regret to hear about your recent experience. 

Thank you for providing us with your email address information on Trustpilot regarding your case. Unfortunately, we were unable to find any orders in our database matching the details you provided. 

To assist you further, could you please provide us with the email address used during the purchase and the order ID number located at the top of your purchase invoice? The order ID should be either 8 digits long (e.g. #12345678) or a combination of 7 characters that can include letters and numbers (e.g. ab1cd23).

We eagerly await your response so that we can address your concerns promptly. 

You can update your review on Trustpilot or reach out to us via our contact form on https://emura-pan.com/contact/ at your earliest convenience. 

Thank you for your cooperation in this matter.


Emura-pan Support Team

### ★★★★☆ 时间会证明一切
- Gayle and Don George · 2026-06-07

在我收到并使用平底锅之前我不确定这一点。  当然可以轻松订购和了解平底锅。

> 商家回复 (2026-06-07): Hello,

Thank you for sharing your feedback and for taking the time to leave a review.

We’re glad to hear that the ordering process and information about the pan were clear and easy for you. If you have any questions once your pan arrives or need help getting the best results from it, our customer service team will be happy to assist you at https://support.emura-pan.com

Emura-pan Support Team

### ★★★★★ 这是一个易于使用的网站......
- Dennis Repella · 2026-06-03

这是一个易于使用的订购网站

> 商家回复 (2026-06-03): Hello Dennis,

Thank you for your 5-star review and for sharing your experience with us.

We’re delighted to hear that you found our website easy to use for ordering. Feedback like yours helps us ensure we’re providing a smooth and convenient experience for our customers.

If you ever have any questions or need assistance in the future, our customer service team is available at https://support.emura-pan.com

Emura-pan Support Team

### ★★★★★ 订购方便
- mark · 2026-06-01

> 商家回复 (2026-06-01): Hello,

Thank you so much for your 5-star review and for highlighting the ease of ordering with Emura-pan.

We truly appreciate your feedback and your support.

Emura-pan Support Team

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