# Epay 评价与评分 > 来源: OK.one — https://ok.one/review/epay.com - 域名: epay.com - 分类: 商业服务 - 综合评分: 3.1 / 5 (84 条评价) - 评分分布 5→1 星: 49% / 2% / 4% / 0% / 45% - 所在地: China · Shenzhen - 数据更新: 2026-10-24 Epay（epay.com）在 OK.one 的综合评分为 3.1 分（满分 5 分），基于本站收录的 84 条用户评价，属于商业服务分类，口碑一般。评价两极分化：51% 给出 4 星及以上，同时 45% 打了 1 星；商家回复了 100% 的差评；近 12 个月新增 6 条。数据最后更新于 2026-10-24。 ## 最新评价(第 1/5 页) ### ★☆☆☆☆ Frustrating platform to use - Edward Davidson · 2026-10-16 Frustrating platform to use, plan on using the MFA each time you sign in. Today oddly enough their platform rejected the MFA code several times and locked me out of my account despite confirming the code was correct. Another piece of technology claiming to streamline your business and wastes more time. I had to edit this review to provide how bad their platform can be. After refusing the MFA multiple times, I reset my password successfully but now they say my account does not exist. Zero stars is the appropriate review for their site and service. > 商家回复 (2026-10-23): Hello Customer ,Thank you for your review. We're sorry to hear about your experience.We'd like to learn more and resolve this for you. Please contact us at service@eapy.com with your details, and our team will follow up promptly.We appreciate your feedback and the chance to improve. ### ★☆☆☆☆ Not only they claimed incapable of… - Μαρία Νικολαίδου · 2026-09-02 Not only they claimed incapable of replacing a small broken cylinder that costs a few cents to make my POS work again but they said the only thing I can do is get a new one for 250 euros. Which after 10 days they have to send again because they didnt give the right address or cell phone number to the courier company and I was informed a minute ago. Otherwise I have to run my business without it for another week or so and I pay them generously for this???I am very dissapointed in their service and policy! > 商家回复 (2026-09-22): Please note that we do not sell anything, please make sure you are not looking at the wrong website or sending the wrong message, Our official website is www.Epay.com. You can visit our website to make sure we are not the platform you are looking for. ### ★☆☆☆☆ "Don't work for this company - vickyzheng · 2026-06-12 "Don't work for this company — they have bad credit. We had cooperated for years, but during the process of closing our partnership, they continued to take money from my bank account. I had no idea their credit was so terrible. This is a country that values honesty. Don't work for this company, or you might end up experiencing what my friend went through later on." > 商家回复 (2026-09-23): Hello Customer ,Thank you for your review. We're sorry to hear about your negative experience with Epay.We'd like to learn more and resolve this for you. Please contact us at service@eapy.com with your details, and our team will follow up promptly.We appreciate your feedback and the chance to improve.— Epay Customer Service Team ### ★☆☆☆☆ Don't call their Customer Service… - Gaudeamus · 2026-05-09 Don't call their Customer Service number!!! It is an 0844 (Premium Rate) number. Their service reps are incentivised to keep you on the line for as long as possible - and you are paying 60p - 70p a minute. Good businesses never use premium rate numbers for customer service. > 商家回复 (2026-09-23): Hello, customer. Our phone number starts with 86. Please note that we do not sell any products. Make sure you are not visiting the wrong website or sending the wrong information. Our official website is www.Epay.com. You can visit our website to confirm that we are not the platform you are looking for. ### ★★★★★ Bad customer service … - Jaheem Theodore · 2026-04-09 I world like to make a report on idk even know who I spoke tho I wash telling her my issues with the card and she is telling me to contact my employer them hang up when i tried calling back no one answered my phone number is 8763174553 I called around after 2pm thats very not nick cause i am frustrated and just trying to get some help > 商家回复 (2026-09-23): Hello, customer. Our phone number starts with 86. Please note that we do not sell any products. Make sure you are not visiting the wrong website or sending the wrong information. Our official website is www.Epay.com. You can visit our website to confirm that we are not the platform you are looking for. ### ★☆☆☆☆ Scammers I sent the money and they said… - Julian · 2026-03-08 Scammers I sent the money and they said its not paid > 商家回复 (2026-09-23): Hello Customer ,Thank you for your review. We're sorry to hear about your negative experience with Epay.We'd like to learn more and resolve this for you. Please contact us at service@eapy.com with your details, and our team will follow up promptly.We appreciate your feedback and the chance to improve.— Epay Customer Service Team ### ★☆☆☆☆ No customer support for pending remittance - Noreply D · 2025-09-25 They promise remittance with 1-2 business days. But when its stuck at pending for more than 3 days, no response from customer service, they just say we are monitoring and will get back to you on progress. What's the use of having a customer service team , when they can't help in getting remittance on time. > 商家回复 (2026-09-23): Dear Customer,We understand your frustration regarding the delay with your transaction. We apologize for any inconvenience this has caused.Please reach out to us at service@eapy.com with your transaction ID, and our team will prioritize your case and provide an update within 24 hours.Thank you for your patience.Best regards,Epay Customer Service Team ### ★☆☆☆☆ Not a good company to deal with - customer · 2025-07-25 Not a good company to deal with. Stay away. Let them figure out why. > 商家回复 (2026-09-23): Hello Customer ,Thank you for your review. We're sorry to hear about your negative experience with Epay.We'd like to learn more and resolve this for you. Please contact us at service@eapy.com with your details, and our team will follow up promptly.We appreciate your feedback and the chance to improve.— Epay Customer Service Team ### ★☆☆☆☆ They need to up their game. It's starting to smell bad. - Javier Moreno · 2025-04-02 Since January 1, 2025, I can't top up my Epay.com account using a local bank account. I don't know why NOBODY is mentioning this, as I believe I've been singled out or targeted. I have tried contacting all account managers, all second-tier managers... up to no avail. They told me they have "discontinued" the option of Local Bank Account / Swift in the US and they don't know when they're gonna have it back. It turns out that option is unavailable everywhere. Meaning, If I am a Chinese customer, I can't add money from my chinese bank account either. The only options available are e-wallets that ARE NOT ALLOWED FOR U.S. CUSTOMERS. Then, what's the point? How is this company making money? I honestly don't know. I used it a lot in 2024, but then they turned into the worst customer service experience and a total waste of time. > 商家回复 (2026-09-23): Hello Customer ,Thank you for your review. We're sorry to hear about your negative experience with Epay.We'd like to learn more and resolve this for you. Please contact us at service@eapy.com with your details, and our team will follow up promptly.We appreciate your feedback and the chance to improve.— Epay Customer Service Team ### ★☆☆☆☆ This site is an absolute scam - nomcebo mbeje · 2025-02-25 This site is an absolute scam . They blocked me and stole my money. I'm so disgusted > 商家回复 (2026-09-23): Hello Customer ,Thank you for your review. We're sorry to hear about your negative experience with Epay.We'd like to learn more and resolve this for you. Please contact us at service@eapy.com with your details, and our team will follow up promptly.We appreciate your feedback and the chance to improve.— Epay Customer Service Team ### ★☆☆☆☆ My account was blocked on 02/07/2024… - Baiyling Li · 2024-09-16 My account was blocked on 02/07/2024 with a significant balance, and since then, I haven't received any explanation. Despite multiple attempts to resolve the issue, they have stopped responding entirely. Be cautious when dealing with them, as their actions seem unprofessional and potentially illegal. > 商家回复 (2026-09-23): Hello Customer ,Thank you for your review. We're sorry to hear about your negative experience with Epay.We'd like to learn more and resolve this for you. Please contact us at service@eapy.com with your details, and our team will follow up promptly.We appreciate your feedback and the chance to improve.— Epay Customer Service Team ### ★☆☆☆☆ Epay Australia Not Refunding Deposit - Unhappy · 2024-03-12 Epay Australia Quick to take your deposit of $1000.00 but have 1001 excuses when they have to refund the deposit. Emails are never answered properly - you only get a confirmation of email received. The terminal has been collected by their service provider but they still have to investigate the collection, telephone staff can't give any answers and will get back to you but never do. > 商家回复 (2026-09-23): Hello Customer ,Please note that we do not sell anything, please make sure you are not looking at the wrong website or sending the wrong message, Our official website is www.Epay.com. You can visit our website to make sure we are not the platform you are looking for. ### ★★★★★ Hello, - Shanice · 2024-02-02 Hello, Just spoke with Amber at Epay in regards to signing up to the umbrella. Lovely customer service and I felt very welcomed! Made the experience very easy. Would definitely recommend! -Shanice:) ### ★★★★★ Thank you so much epay you resolved my… - salimat sakariyah · 2024-01-15 Thank you so much epay you resolved my problem immediately. The WhatsApp customer service was so calm and friendly I love using epay fast transaction. Keep up the good work epay. I'll keep referring my friends and family ### ★★★★★ Live Chat Wins - Darryl Sky · 2024-01-08 The Live chat Assistance was really great. Very patient and willing. ### ★★★★★ The best wallet and excellent attention… - giorgina occhipinti · 2023-12-26 The best wallet and excellent attention when it comes to a Report ❤️🔥 I Love You Epay ### ★★★★★ Thank you so much epay you resolved my… - Chona Jumuad · 2023-12-21 Thank you so much epay you resolved my problem imidiately. I love using epay fast transaction. Keep up the good work epay. Almost my friend using epay. ### ★★★★★ Very kind and attentive to help us… - Susan Q · 2023-12-20 Very kind and attentive to help us resolve difficulties . I definitely recommend the application ### ★★★★★ great support and fast helping. - Diana Ftw · 2023-12-19 ### ★★★★★ Prompt and effective assistance to… - Stefano Raffaelli · 2023-12-13 Prompt and effective assistance to speed up the KYC procedure. I admit it is a rare event amongst financial platforms. 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