This is slander and defamation. EpicNPC is not related or connected to Playerup.com in any way. We also list them as a scam site.
We are not in communication with this person, nor have any information about sitejabber or a dispute from Playerup.
This person is posting a review to the wrong business.
In cases like this the payment is voided or refunded. Bans are only issued when there is a high probability of fraud.
We do have a ban appeal option the user could have used to dispute their ban.
I do know know if the user opened a support ticket because they provided no information when requested.
We required all sellers to verify their accounts before they can list anything for sale. This is to provide safety and security to our members and is one of our top priorities.
We utilize a 3rd party company (Veriff.com) to process and hold all verification data, which follow all privacy and data laws.
We understand even then some people are not comfortable with this. Unfortunately this is a requirement that was needed in order to maintain safety for our members.
User did not provide a username or any information so we cannot investigate.
We cannot confirm this review.
Our bans have a appeal process that is reviewed by multiple individuals. If they were denied an unban, it was most likely correct.
All bans are reviewable and can be appealed. Admin staff do not sell anything on the site and do not participate in the marketplace. Ban appeals are conducted by admin staff only. If you were banned by a volunteer moderator, they are not involved in the appeal process. We make sure our appeals are conducted by a separate person.
You stated you have created multiple accounts and continue to make new accounts. Obviously if you're banned any new account will also be banned without warning.
We do not monitor seller's prices or ask anyone to change their price. We do no have rules about pricing, so your assumptions are wrong. A seller can list an item for whatever price they want.