Hi Linda,
We’re glad to hear the meals have been easy to prepare, tasty, and a great time-saver for dinner planning! Thank you for sharing your experience and for the 5-star rating!
Warm regards,
The Every Plate Team
R
Renee Coggins · 写过 2 条评价 · 已认证 · 体验于 2024-12-09 ·
★★★★★
我爱每一盘
我喜欢每个盘子! 它简单、快速、实惠、美味!
EveryPlate 回复2025-12-09
Hi Renee,
We’re glad to hear you’ve been enjoying the meals and the convenience EveryPlate offers! Thank you for sharing your experience and for the 5-star rating!
Warm regards,
The Every Plate Team
Hi Amanda,
Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that EveryPlate is making mealtime easier for your family and that the clear instructions and complete ingredients allow your kids to get involved in cooking.
Your kind words mean a great deal to our team and inspire us to keep making family-friendly meals that save time and bring everyone together in the kitchen.
Warm regards,
The EveryPlate Team
J
Justine Arons · 写过 1 条评价 · 已认证 · 体验于 2025-09-14 ·
★★★★★
我不喜欢他们的卡路里...
我不喜欢他们饭菜中的卡路里。我希望有两种蔬菜可供选择,而不是米饭或土豆。
EveryPlate 回复2025-12-05
Hi Justine,
We appreciate you sharing your thoughts regarding the calorie content and side options. It is feedback like yours that helps us grow and improve! We will pass this information on to our teams in hopes that it can be used when making changes and improvements in the future. We appreciate you taking the time to rate us! Thank you for being the best part of EveryPlate!
Warm regards,
The EveryPlate Team
Hi There,
We are incredibly grateful that you took the time to leave us review. We will pass this information on to our teams in hopes that it can be used when making changes and improvements in the future. We appreciate you taking the time to rate us! Thank you for being the best part of EveryPlate!
Warm regards,
The EveryPlate Team
Hi There,
We are incredibly grateful that you took the time to leave us review. We will pass this information on to our teams in hopes that it can be used when making changes and improvements in the future. We appreciate you taking the time to rate us! Thank you for being the best part of EveryPlate!
Warm regards,
The EveryPlate Team
Hi Christina,
Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with missed deliveries and the trouble it caused, especially during such a difficult time, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you.
We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to request additional information. You should receive this request via email. Thank you for being the best part of EveryPlate!
Warm regards,
The EveryPlate Team
H
Hay · 写过 3 条评价 · 体验于 2025-10-04 ·
★★★★★
4 年多后取消所有盘子 - 质量很差
我使用 EveryPlate 大约 4 年,超过 150 盒,但质量在过去几个月里急剧下降,我停止订购。
原料以前装在纸板箱里,现在是纸袋,所以会被冰块弄湿。此外,由于冰块和食材之间没有屏障,蔬菜、土豆和肉类经常被砸碎,导致食材沾满汁液(包括生肉汁)。
土豆始终是一个问题。冷冻、破碎、漏水、陈旧、发霉、尺寸和数量不一致。蔬菜和牛排的尺寸都非常小。他们的菜单大约是两年前的三分之一。
它从尺寸合适、很少出现问题、很好的选择到每周都会遇到问题。
客服以前是那么乐于助人,现在却和你争论,撒谎,不提供任何解决方案。
我的盒子本来应该在周一送达,但它从未出现。两个不同的代理人问了我一百万个问题,并告诉我将退款。没有退款,所以我再次联系他们,他们说我的盒子将在下周一送达(7 天后,甚至不合逻辑)。经过 3 次互动,重新解释我的盒子从未出现,最终拿回了我的钱(请注意,作为四年多的客户)。这是我连续第三周遇到交货问题,也是我的最后一根稻草。他们的质量、客户服务、包装、成分、交付等都变得如此糟糕,令人失望。总的来说,它很便宜,很懒,而且经营得很差。多花 20 美元,可以得到像 Home Chef 这样更好的选择,到目前为止,他们的饭菜量更大、更一致、质量更好。
EveryPlate 回复2025-12-02
Hi Hay,
Thank you for taking the time to share such detailed feedback. We are truly sorry to hear about the issues you’ve experienced with the quality of your boxes, packaging, delivery delays, and customer service. We completely understand how frustrating this must be, especially as a long-term customer.
Your feedback about the ingredient sizes, packaging issues, and service experiences is concerning. We take comments like yours seriously and will share this with our operations and fulfillment teams to help identify where improvements are needed.
We appreciate your loyalty over the years and regret that your recent experiences didn’t meet the standards you expected. Thank you for sharing your perspective — it helps us continue working to improve our service.
Warm regards,
The EveryPlate Team
Hi DK,
We are incredibly grateful that you took the time to leave us a 5-Star review. We truly appreciate your feedback and support.
Warm regards,
The EveryPlate Team
Hi Amy,
Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with an unexpected order, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you.
We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to request additional information. You should receive this request via email. Thank you for being the best part of EveryPlate!
Warm regards,
The EveryPlate Team
Hi Linda,
Wow—thank you so much for this thoughtful review! We’re thrilled to hear that EveryPlate has been such a hit with your family and that our packaging is keeping everything fresh, even on busy summer days. It’s great to know that missing ingredients are handled smoothly and that you’re able to pick meals that fit your week without any extra stress.
We totally get it—kids, pets, work, and commuting can make cooking exactly to the prep times a challenge! Your approach of planning around your week and picking meals that work for you is exactly what we hope for. And thank you for letting us know about the app photo upload—it’s feedback like yours that helps us improve so we can make things easier for families like yours.
We’re so glad we can help make dinnertime a little easier, a little more fun, and a lot more delicious. Thanks for trusting us with your meals, and for sharing your experience—it really made our day!
Warm regards,
The EveryPlate Team
L
Lumi O MStone · 写过 1 条评价 · 体验于 2025-11-21 ·
★★★★★
适合所有钱包的预算
整个几周的价值和膳食选择种类都非常好。强烈推荐。
EveryPlate 回复2025-11-27
Hi There,
We are incredibly grateful that you took the time to leave us a 5-Star review. We truly appreciate your feedback and support.
Warm regards,
The HelloFresh Team
R
Robert Jackson · 写过 4 条评价 · 已认证 · 体验于 2025-03-02 ·
Hi Robert,
Thank you so much for giving a 5 star review! We are delighted to hear that you’ve had an excellent experience with our EveryPlate representatives and that our team has been able to provide helpful and attentive customer service whenever needed. It’s wonderful to know that you continue to enjoy the quality of our food, the unique meal options, and the value we provide. If you have any recommendations or suggestions for how we can further enhance your experience, please feel free to let us know. We truly appreciate your support and are grateful to have you as part of our EveryPlate community.
Warm regards,
The EveryPlate Team
D
Donna Sampson · 写过 1 条评价 · 已认证 · 体验于 2025-09-21 ·
★★★★★
我没有下订单
EveryPlate 回复2025-11-13
Hi Donna Sampson,
Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with receiving an order you didn’t place, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of EveryPlate!
Warm regards,
The EveryPlate Team
Hi Raette,
Thank you so much for taking the time to leave us a 5-star review. We’re glad to hear you’ve been enjoying the meals, and your feedback about the preparation time is helpful as we continue working to improve.
Warm regards,
The EveryPlate Team
Hi Stevie,
We are glad to hear that you’ve been enjoying the flexibility, budget-friendliness, and clear instructions. Thank you so much for taking the time to leave us a 5-star review.
Warm regards,
The EveryPlate Team
C
Cheryl · 写过 2 条评价 · 已认证 · 体验于 2025-08-13 ·
★★★★★
饭菜很美味
饭菜美味、简单、实惠!
EveryPlate 回复2025-11-21
Hi Cheryl,
We’re glad to hear you’re enjoying the meals, and we understand how helpful it can be when they’re easy and affordable. Feedback like yours is always appreciated and helps us continue delivering a positive experience.
Warm regards,
The Every Plate Team
几年来,我一直在 Every Plate 享用美味佳肴。 我和他们呆在一起是因为他们提供新鲜的农产品和优质的蛋白质。
它消除了吃什么和买什么的麻烦。此外,我现在有机会以实惠的价格享受餐厅风格的餐点。
饭菜按计划送达,如果我有疑问,他们总是很容易联系并解决任何问题。
EveryPlate 回复2025-11-20
Hi S Kahl,
Thank you for sharing your experience! We’re thrilled to hear that EveryPlate makes mealtime easier, with fresh produce and tasty proteins, all at a great value. It’s wonderful to know our team has been helpful whenever you’ve had questions.
Warm regards,
The EveryPlate Team
Hi Barb,
Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re so glad to hear you’re enjoying the variety and taste of your EveryPlate meals. Happy cooking!
Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The EveryPlate Team
Hi Kyrsten,
Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re thrilled to hear you’ve enjoyed the meals so far and that the value matches the quality. Your recommendation means a lot!
Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The EveryPlate Team