# Expert Squad 评价与评分 > 来源: OK.one — https://ok.one/review/expertsquad.com - 域名: expertsquad.com - 分类: 公共及地方服务 - 综合评分: 3.1 / 5 (65 条评价) - 评分分布 5→1 星: 45% / 8% / 3% / 0% / 45% - 所在地: United States - 数据更新: 2026-08-10 Expert Squad（expertsquad.com）在 OK.one 的综合评分为 3.1 分（满分 5 分），基于本站收录的 65 条用户评价，属于公共及地方服务分类，口碑一般。评价两极分化：53% 给出 4 星及以上，同时 45% 打了 1 星；商家回复了 100% 的差评。数据最后更新于 2026-08-10。 ## 最新评价(第 1/4 页) ### ★☆☆☆☆ 骗子 - Skin 1964 · 2026-07-30 骗子！ - 该组织从我和我的合作伙伴处收取了价值 150 英镑的未经授权的付款。这只是我们的银行将其标记为潜在欺诈，否则我们可能永远不会知道 - 他们声称他们的订阅条款在注册期间“突出” - 绝对牛***T！ - 应该被清算，“董事”被送进监狱 - 强盗！ > 商家回复 (2026-07-30): Hello, We're sorry to hear that your experience with the site wasn’t as expected. We'd be happy to assist you. Please share your email address along with any additional details, and we’ll review your account to help resolve any concerns. Best, Emily, Expert Squad Support help@expertsquad.com or +1 866 695 3628 ### ★☆☆☆☆ 我已经被指控几个月了……我不知道发生了这种事 - Susanne Crealey · 2026-07-21 当我不知道发生这种情况时，我被收取了几个月的订阅费。 直到我的银行信用卡发卡机构提醒我发生了这种情况，他们想因此阻止我的信用卡。 我从未要求持续订阅并希望返还资金。 我如何才能获得退款并阻止任何进一步的订阅费用？ 请联系我了解退款事宜 > 商家回复 (2026-07-21): Hello Susanne, Thank you for your feedback! We understand how concerning it can be to see recurring payments you were not expecting, especially after your card issuer flagged the activity. Our pricing and subscription terms are shown prominently during sign-up, and we’re happy to help clarify what may have happened. Please contact our support team using the details below, and our experts will assist you with your billing questions and next steps. Best, Emily, Expert Squad Support help@expertsquad.com or +1 866 695 3628 ### ★☆☆☆☆ 专家组诈骗 - Jenniemi · 2026-07-18 我正在尝试为我从未授权且从未使用过的订阅获得退款。我被推荐到一个看起来像是另一个骗局的网站。我损失了 350 英镑。这家公司是专家组 > 商家回复 (2026-07-18): Hello, This situation does not reflect how our platform normally operates. We’d like to take a closer look at your account and clarify the billing activity you described. Kindly provide your email address and any additional details so we can assist you further. Best, Emily, Expert Squad Support help@expertsquad.com or +1 866 695 3628 ### ★☆☆☆☆ 我对专家组很反感 - MJ oreilly · 2026-06-17 我对专家组很反感。我从未订阅过，几个月来他们一直向我收取 64 美元。我知道我应该更仔细地检查我的信用卡，并且从现在开始就会这样做。我讨厌他们的诡计。不要使用他们，他们是潜行者和小偷 > 商家回复 (2026-06-17): Hello, Thank you for your feedback! We understand how upsetting it is to see recurring payments you did not expect. Our pricing and subscription terms are shown prominently during sign-up, and our team can help clarify what you’re seeing. Please contact our support team using the details below, and our experts will gladly assist you. Best, Jennifer, Expert Squad Support help@expertsquad.com or +1 866 695 3628 ### ★☆☆☆☆ 一家道德非常值得怀疑的公司。 - JDP · 2026-06-09 我的妻子已经 81 岁了，身体状况不佳，不知何故报名参加了这项服务，但过了几个月才注意到。像所有其他发表负面评论的人一样，我相信她可能支付了 1 英镑寻求建议，然后就自动注册了。我们现在正在努力追回她自去年 9 月以来每月支付的 35 英镑。这件事的发生让她有些苦恼。我认为这家公司的道德往好里说是有问题的，往坏里说是不诚实的。我将再次评论我们的谈判结果。 > 商家回复 (2026-06-09): Hello,  We're sorry to hear that your experience with the site wasn’t as expected. We'd be happy to assist you. Please share your email address along with any additional details, and we’ll review your account to help resolve any concerns. Best, Alice, Expert Squad Support help@expertsquad.com or 1 866 695 3628 ### ★☆☆☆☆ 买家当心 - Ross Morrell · 2026-06-01 我引用“有些人对意外收费不满意，他们报告说，在最初支付少量费用后，每月收取更高的订阅费，这是他们没有预料到或明确同意的”。这正是我的经历。 1 英镑获得一些帮助，但没有解决任何问题，然后在我注意到之前每月 29.99 英镑持续存在。 3 个月收取 14.50 英镑，“根据我们的条款和条件”退款，我既没有看到也没有签署。买家要小心，避免任何接触，或者确保您知道自己注册了什么，这是您需要并将使用的东西 > 商家回复 (2026-06-01): Hello, Ross, We're sorry to hear that your experience with the site wasn’t as expected. We'd be happy to assist you. Please share your email address along with any additional details, and we’ll review your account to help resolve any concerns. Best regards, Expert Squad Support Team help@expertsquad.com ### ★☆☆☆☆ 你是怎么知道我的信用卡号码的？ - Robert Salmon · 2026-05-15 你是怎么知道我的信用卡号码的？ 我从未授权你每月从我的卡中提取 59 澳元。我不知道你是谁，你却骗走了我 300 澳元。我想联系有权退款的人。 罗伯特·萨蒙 > 商家回复 (2026-05-15): Hello Robert, We’re concerned to hear about this situation, as this is not typical for our service. We would like to review your account and clarify the charges you mentioned. At the moment, we’re unable to locate your details with the information provided, so please share the email address connected to the payment along with any additional details so we can investigate further. Best regards, Anne, Expert Squad Billing Support +1 866 695 3628 billing@expertsquad.com ### ★☆☆☆☆ 完全敲诈 - Vicky · 2026-05-12 我以为我打了一个“免费咨询”号码。 在我意识到之前，我被收取了 3 个月 64 美元的费用。 我没有收到任何付款的收据，并且我不同意注册。 只是敲竹杠。 > 商家回复 (2026-05-12): Hello, Vicky, We're sorry to hear that your experience with the site wasn’t as expected. We'd be happy to assist you. Please share your email address along with any additional details, and we’ll review your account to help resolve any concerns. Best regards, Expert Squad Support Team help@expertsquad.com or 1 866 695 3628 ### ★☆☆☆☆ 你说要诚实地对待我的评论！ - Peter Greaney · 2026-05-11 你说要诚实地对待我的评论！专家小队是这里不诚实的人。当我说我在对 UBER 费用提出争议时被引导至专家小组时，我是诚实的。 我想这很公平。然后我被告知，如果他们没有解决我的问题，我必须支付 1 欧元的费用（可退还）。我通过 PayPal 提供了我的付款详细信息，因为它应该是安全的，以防万一是骗局。问题没有解决，我没有选择退还 1 欧元，而是把它归结为经验，目前只损失了 1 欧元。一个小时后，我决定检查我的账户，结果发现 1 欧元加上 38 欧元被专家小队扣除了。我试了又试，想把钱要回来，但没有成功。我与一位代表交谈，对方告诉我我以每月 38 欧元的价格签约了 12 个月的服务。没有以任何方式提及这一点，所以我担心他们是抢劫的专家，并且没有退还给我一分钱。 PayPal 不会退款给我，但确实停止了每月付款，这笔付款将额外增加 418 欧元。 UBER 和 ExpertSquad 是很好的合作伙伴。 彼得·格里尼. > 商家回复 (2026-05-11): Hello Peter, Thank you for taking the time to explain the situation in detail. We would like to review your account activity and the charges you mentioned so we can better understand what occurred. Please share the email address linked to your account along with any additional relevant information so we can locate your profile and investigate this further. Best regards, James, Expert Squad Support billing@expertsquad.com or +1 866 695 3628 ### ★★★★★ 你做得很好，但我的抱怨是…… - Cecelia Da Silva · 2026-05-04 你做得很好，但我的投诉是针对 SV*v*expertsquad，要求未经授权的付款。现在将它们用作持续订阅。阻止或发送新的银行卡。 > 商家回复 (2026-05-04): Hello, Cecelia!  We appreciate your message. It's great to know that your overall experience has been positive. We appreciate you sharing your concern. We understand that unexpected charges can be frustrating. Please note that our pricing and subscription details are presented during the registration process, and we operate independently as a question-and-answer service. Best regards, James, Expert Squad Support help@expertsquad.com or +1 866 695 3628 ### ★★★★★ 伟大的！丹尼斯知道他的事。 - OneOldCop · 2026-04-16 丹尼斯知识渊博并且愿意帮助我。如果他们的每个人都像他一样，他们就有一支伟大的团队。 > 商家回复 (2026-04-16): Hello, Thank you for your feedback! We are glad to hear you had such a positive experience and found the assistance knowledgeable and helpful. Your kind words mean a lot, and we truly appreciate you sharing them! Best, James, Expert Squad Support help@expertsquad.com or +1 866 695 3628 ### ★★★★★ 带我轻松完成修复 - Catherine Devoy · 2026-04-14 > 商家回复 (2026-04-14): Hello Catherine, Thank you for your feedback! We are glad to hear everything was explained clearly and that the process felt easy to follow. Providing simple and helpful guidance is very important to us! Best, James, Expert Squad Support help@expertsquad.com or +1 866 695 3628 ### ★☆☆☆☆ 收费什么？ - Polly U · 2026-04-13 我刚刚注意到我被收取了 4 个月 29 美元的费用 + 一次 1 美元的费用。我不知道我是怎么加入到这家公司的。我第一次被指控的那一天（2026 年 1 月 12 日）我正在参加匹克球锦标赛。我确信这是我的错，因为我没有勤勉地检查我的帐户，但经过审查，我知道您会发现我们自第一次联系以来就没有任何联系。 （无论它的用途是什么）。我将取消订阅，希望获得我未收到服务的几个月的退款。谢谢。波莉 > 商家回复 (2026-04-13): Hello, Polly! We're sorry to hear that your experience with the site wasn’t as expected. We'd be happy to assist you. Please share your email address along with any additional details, and we’ll review your account to help resolve any concerns. Best regards, Expert Squad Customer Support ### ★☆☆☆☆ 我的信用卡被收取了 64 新西兰元，我正在等待退款。我感觉被专家组欺骗了 - Neil Harrap · 2026-04-01 很明显，您需要支付的费用远不止一美元。 > 商家回复 (2026-04-01): Hello, Neil, We're sorry to hear that your experience with the site wasn’t as expected. We'd be happy to assist you. Please share your email address along with any additional details, and we’ll review your account to help resolve any concerns. Best regards, James, Expert Squad Support help@expertsquad.com or +1 866 695 3628 ### ★★★★★ 损坏的文件解决方案 - NancyLouWho · 2026-03-30 我的桌面上收到损坏的文件消息。 尝试更新所需的文件并不断遇到障碍。 出于绝望（愤怒），我与专家小队签约，他们引导我完成了修复过程。 由于进程运行等原因，花了几个小时。但我确信我的桌面文件现在非常干净！ > 商家回复 (2026-03-30): Hello, Thank you for your feedback! We’re happy that our team could help resolve the file issues and get your desktop running smoothly. Your confidence in the outcome means a lot to us. If anything comes up or you need more support, please reach out—we’re ready to assist! Best regards, James, Expert Squad Support help@expertsquad.com or +1 866 695 3628 ### ★★★★★ 我在登录时遇到问题... - Boycho Boychev · 2026-03-25 从昨天起，我在登录雅虎邮件时遇到了问题，并以某种方式联系了戴安娜·K（Diana K.）——在我看来，这位女士非常了解自己的工作。她只用了几句话，不到 5 分钟就解决了我的问题。因此，如果有人在这些领域需要帮助 - 您可以信赖戴安娜 > 商家回复 (2026-04-03): Hello, Boycho! Thank you for sharing your experience. We’re glad to hear that your sign-in issue was resolved quickly and efficiently. It’s great to know that the support you received was clear and effective. Best regards, James, Expert Squad Support help@expertsquad.com or +1 866 695 3628 ### ★★★★★ 我收到了专家和知识渊博的... - Mr. Simon Bothwell · 2026-03-25 我收到了专家和知识渊博的意见，解决了我的问题。 > 商家回复 (2026-03-25): Hello, Simon! Thank you for your feedback. We’re glad to hear that our team provided knowledgeable support and helped resolve your issue. Delivering clear and effective assistance is very important to us. We appreciate you sharing your experience. Best regards, Jennifer, Expert Squad Support help@expertsquad.com or +1 866 695 3628 ### ★☆☆☆☆ 我被这家公司骗了 - MS SARA FERGUSON · 2026-03-20 我被这家公司骗了。 他们未经我的许可从我的 PayPal 账户中拿走了 22 英镑。 请注意，这对他们来说很常见。我的建议是保持清晰。 > 商家回复 (2026-03-20): Hello, Sara Thank you for taking the time to share your feedback. We understand how concerning it must have been to notice a charge you did not expect. Your concerns are important to us, and we would like the opportunity to review your account and clarify what may have occurred. We encourage you to contact our billing team directly at billing@expertsquad.com or call us at +1 866 695 3628 so they can look into the charge, review your subscription status, and assist with any necessary next steps. We appreciate you bringing this to our attention and are here to help provide clarity and support. Best, James, Expert Squad Support help@expertsquad.com or +1 866 695 3628 ### ★★★★★ 亚历山德拉·N.评论 - Nedra Wardsworth · 2026-03-18 亚历山德拉（Alexandra）非常令人愉快、热情、耐心，她完成了移动文件和运行全面扫描的每个过程，以确保我的计算机没有病毒。 谢谢 Alexandra N. 的帮助！ > 商家回复 (2026-03-18): Hello, Nedra! Thank you for your kind feedback. We’re glad to hear that our team provided clear guidance and supported you through each step. Delivering patient and helpful assistance is very important to us. We appreciate you sharing your experience. Best regards, James, Expert Squad Support help@expertsquad.com or +1 866 695 3628 ### ★★★★★ 雅虎邮箱在 Elijah 的帮助下得到了帮助 - Debbie Robbins · 2026-03-18 > 商家回复 (2026-03-18): Hello, Debbie! Thank you for your feedback. We’re glad to hear that you received helpful assistance with your Yahoo Mail issue. Our team works to provide clear and effective support whenever it’s needed. We appreciate you sharing your experience. Best regards, James, Expert Squad Support help@expertsquad.com or +1 866 695 3628 --- - 全部评价与筛选: https://ok.one/review/expertsquad.com - JSON 接口: https://ok.one/api/companies/expertsquad.com - 评分口径与数据来源: https://ok.one/methodology/