ExpressMed.com

Hello Joyce, Thank you so much for your kind review! We are thrilled to hear that you enjoy shopping with us and are honored to continue providing you with top-quality service and products. We’d be extremely grateful if you would tell your family & friends ExpressMed.com. Kind regards, Your ExpressMed Customer Service Team

Hello Breck, We want to sincerely apologize for your negative experience with us. Tracking shows that both packages were delivered to you via FedEx tracking numbers 535364275056 and 537484825180. However, we'd like to learn more about your situation and what exactly happened. We want to make things right. So, please give us a call at 877-822-2719. You can also email us at [email protected] and we will get back to you promptly. We look forward to hearing from you and earning back your business.

Hello Melvin, We apologize your item was not in the condition you expected. Please contact us with more details so that we may assist you with this order. We would like to get the matter resolved for you. In order to speed things up, please call us at (877) 822-2719 Monday - Friday from 6:00 AM - 3:30 PM PST or send us an email to [email protected] summarizing the damage and/or defects of your product.

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.

We are glad to hear that your package was delivered promptly and on time. Thank you so much for your feedback!

Hello Sherrie, Thank you for taking the time to write about your experience. It is wonderful to hear that we were able to provide you with an excellent experience. We strive to provide for all our customers. We look forward to working with you again in the future.

Hello Brent, We want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers. So, we hope you will give us an opportunity to discuss this further with you. You can reach out to us at (877) 822-2719 or you can email us at [email protected]. Our dedicated customer care team will be taking care of you personally. We should be reaching out to you shortly and we hope to find a solution that makes you smile.

Hello Robyn, It appears you may be confusing us with a different company, as we are not a doctor's office. We apologize for any confusion caused. We are a medical supply company that you have ordered from. We hope that you have a wonderful day.

Hello Lenie, Thank you for your positive comments. We are so glad to hear that you enjoyed your experience with us! We hope your next order is just around the corner. Call us if there is anything we can help you with.

Cherrie, Thanks so much for your feedback! We look forward to serving you again. Have an excellent day!

Hello Jean, Thank you for giving us a perfect rating! We look forward to serving you again. Have an excellent day!

Thanks so much for your feedback! We look forward to serving you again. Have an excellent day!

Hello William, Our customer service team reached out to you today and left a voicemail. We do greatly apologize for the inconvenience of your order being canceled due to the item being on manufacturer backorder. Please feel free to give us a call back so we can try to rectify the situation. We hope you have an amazing weekend.

We are glad to hear your package arrived so soon. Thanks so much for your feedback! Have an excellent day!

Thank you for giving us a perfect rating! We look forward to serving you again. Have an excellent day!

Hello Jeff, Thank you so much for the kind review. We did want to clarify in regards to the crutch tips you spoke of. The reason for the couple dollar price difference is actually the weight capacity each can hold. The higher priced tips have a higher weight capacity limit. We hope to have you shop with us again soon. Have a fantastic day.

Hello Paula, Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! We count ourselves lucky for customers like you. We look forward to working for you again in the future!

We are delighted to hear that you received the products quickly. We value your business and positive feedback, thank you!

Thanks so much for your feedback! We look forward to serving you again. Have an excellent day!

Hello Terrie, Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! We count ourselves lucky for customers like you. We look forward to working for you again in the future!