# Extremerate 评价与评分

> 来源: OK.one — https://ok.one/review/extremerate.com

- 域名: extremerate.com
- 分类: 活动与娱乐
- 综合评分: 3.3 / 5 (29 条评价)
- 评分分布 5→1 星: 48% / 7% / 7% / 3% / 34%
- 所在地: China
- 数据更新: 2026-10-24

Extremerate（extremerate.com）在 OK.one 的综合评分为 3.3 分（满分 5 分），基于本站收录的 29 条用户评价，属于活动与娱乐分类，口碑一般。评价两极分化：55% 给出 4 星及以上，同时 34% 打了 1 星；商家回复了 100% 的差评；近 12 个月新增 11 条。数据最后更新于 2026-10-24。

## 最新评价(第 1/2 页)

### ★☆☆☆☆ Beyond comical!
- O W · 2026-10-22

> 商家回复 (2026-10-23): Hello friend,

We're sorry to hear that your experience didn't meet your expectations. 

We'd appreciate the opportunity to better understand your concerns and see how we can help. Please feel free to contact our customer support team at info@extremerate.com so we can look into this and assist you.

Thank you for your time. We look forward to hearing from you.

Best regards,
eXtremeRate Team

### ★★★★☆ Looks amazing but a part did arrive…
- mr Bugnuts · 2026-10-18 · 已验证

Looks amazing but a part did arrive broken but nonetheless would buy from them again

> 商家回复 (2026-10-19): Hello friend,

Thank you so much for your feedback! 

Please contact us at retail@extremerate.com with your order number and a photo of the damaged part. Our team will be happy to assist you and arrange a replacement.

We truly appreciate your understanding and are grateful that you would shop with us again!

Best regards,
eXtremeRate Team

### ★★★★★ I've ordered from Extremerate many times
- Nick · 2026-10-16 · 已验证

I've ordered from Extremerate many times and it's never disappointed me.. even when I ordered the wrong piece and had to return it, that was also a easy flawless process. I love Extremrate and will continue buying from here!! 

> 商家回复 (2026-10-19): Hello friend,

Thank you so much for your continued support! 

We're thrilled to hear that you've had such positive experiences with our products, your trust means a lot to us, and we'll continue striving to provide great products and excellent service to all gamers. 

Thanks for being part of the eXtremeRate community!

Best regards,
eXtremeRate Team

### ★★★★★  Perfect
- Kardelen Sencan · 2026-10-16 · 已验证

I think the qualitty of the bottons can be better a bit because for example writings on them i cant see. tutorial was good but sometimes not enough close shots to see enough but still i understood everything and it was really helpfull. but other than product looks great. Costumer service helped so much so greatfull about that. I would def reccomend my friends and buy other products

> 商家回复 (2026-10-19): Hello friend,

Thank you so much for your feedback! 

Could you please share your order number with us? This will help us identify which button set you purchased and better understand the issue with the button lettering. We'll pass your feedback along to our team and  explore whether improvements can be made to the button markings.

Thank you again for your support, we truly appreciate it and look forward to serving you again! 

Best regards,
eXtremeRate Team

### ★★★★★ They have excellent quality items ,fast…
- Customer · 2026-10-16 · 已验证

They have excellent quality items ,fast shipping (around 1 week). The video guides are very helpful.
10/10 highly recommend Them.

> 商家回复 (2026-10-19): Hello friend,

Thank you so much for your wonderful feedback and recommendation! Your trust means a lot to us, and we'll continue striving to provide great products and excellent service to all gamers. 

We hope you enjoy your upgrades and look forward to serving you again. Happy gaming! 

Best regards,
eXtremeRate Team

### ★★★★★ Top-Tier Quality: Looks and Feels Like an Official Special Edition!
- Hector Raffta · 2026-09-24

I bought the GameCube-style shell for the Switch 2 Pro Controller in Amazon, and the final look is absolutely stunning—just like in the photos. This is my second eXtremeRate mod (after doing a Joy-Con shell swap), and the manufacturing tolerances and precise fit are top-notch.

Installation & Build Process:
 Difficulty: It’s straightforward if you take your time. If you have prior experience with electronics, it’s a breeze. Even for beginners, following their official YouTube video guide step-by-step makes it completely manageable.
• Tip on Heat: A heat gun is highly recommended to safely lift the top plate (a hairdryer might work, but a heat gun is safer and cleaner). I opted not to re-glue the top plate so I can easily swap shells again in the future.
• Pro Tip on Haptic Motor Cables & Removal: Be extremely careful with the delicate motor cables. Instead of pulling near the wires, use fine tweezers on the tiny notches at the base of the connector. Gently wobble it side-to-side, and it will slide out with very little force. Also, note that the motors do not come out attached to the button assembly, so take extra care during disassembly.

Constructive Feedback & Suggestions for eXtremeRate:
• Missing Purple R Button: For the GameCube theme, the R shoulder button should be purple to match the iconic original layout. Leaving it stock slightly hurts the retrowave aesthetics. Since standalone purple R buttons aren't sold separately, this theme really needs to include it—even if it increases the total kit price slightly.
• Future Color Wishlist: I’d instant-buy an Atomic Purple or Atomic Orange shell with GameCube accents!
• Button Options: It would be incredible if eXtremeRate offered button sets separately at a fair price, or included two variants in the box (solid color vs. clear/translucent).

Final Verdict:
An incredible, high-quality custom shell that transforms the controller. I’m already planning to buy a second controller to mod as soon as a atomic purple or orange translucent GameCube option with the corrected piropos R button drops! 

5/5 stars ⭐️⭐️⭐️⭐️⭐️

> 商家回复 (2026-09-28): Hello friend,

Thank you so much for your review and for your love and support for our products! We truly appreciate you taking the time to share your feedback with us.

We'll definitely pass along your suggestions about offering a separate button kit and introducing new color options to our team for consideration.

Thank you again for your valuable suggestions and support. We really appreciate it and hope to bring you more exciting products in the future!

Best regards,
eXtremeRate Team

### ★★★★★ 10/10 would reccoment
- mr.vandeGlind · 2026-06-08

A tiny little part of my Switch 2 shell came broken. Its a really sensitive little part so Its breaks easily, even on the original hardware. I send them an email about it and they responded immediately. They're sending out a replacement. The product is really great, and their customer care is amazing! If you want to get some really great custom hardware, I would definitely get it from Extremerate!

> 商家回复 (2026-06-23): Hello friend,

Thank you for your feedback!

We truly appreciate your kind words and are glad we could provide a positive experience. Thank you for choosing eXtremeRate!

Kind regards,
eXtremeRate Team

### ★★★☆☆ DO NOT BUY any product from this…
- Street · 2026-05-25

DO NOT BUY any product from this company one of the worst!!!!

I placed an order for a Back Paddles Kit and initially reached out for assistance because the paddles were not functioning properly. Someone from your team did respond and attempted to help, but after that, the LEDs began blinking red and communication completely stopped.

I waited weeks for a follow-up response and ultimately had to troubleshoot and fix the issue on my own. It is very disappointing when a company stops responding to customers who are actively seeking help with a product they purchased.

Customer support is a major factor when choosing where to spend money, and unfortunately this experience did not meet expectations. Companies should continue assisting their customers regardless of the problems encountered with their products. Compared to companies like PlayStation, who consistently support their customers, this experience has been frustrating and unprofessional.

Because of this experience, this will likely be my last purchase from your company. I would rather invest in a more expensive custom controller from a company that values customer service and stands behind its products.

> 商家回复 (2026-06-23): Hello friend,

Thank you for your feedback. We sincerely apologize for the frustration caused by your experience.

We would like to investigate this matter further, but unfortunately we are unable to identify your order or contact information from this review. Please contact us with your order number so that we can review the details and provide appropriate assistance.

At eXtremeRate, we are committed not only to delivering quality products but also to providing a positive shopping and after-sales experience. Your feedback is valuable to us and helps us continue improving our service.

We hope to hear from you and have the chance to make things right.

Kind regards,
eXtremeRate Team

### ★★★★★ White Joycon 2 replacement
- Anonymous · 2026-01-24

I bought the Nintendo Switch 2 joystick replacement right before all pre-orders were shipped so I got my package in 3 days, which is honestly absurd considering the fact that they are shipping from Japan. Now, again, it was before pre-orders were shipped when I ordered so you won't get your package in 3 days. The product itself is great! I installed the white version and now my switch looks sleek, would definitely recommend, but not to a beginner (which I was ), but someone with moderate modding experience.

> 商家回复 (2026-01-26): Hello Anonymous,

Thank you so much for your purchase and for taking the time to leave us a review. We're really happy to hear that you received your product quickly and that you're satisfied with it.

Your review is greatly appreciated and helps us continue to improve our products and services. If you have any questions or need further assistance, please feel free to contact us at any time.

Thank you again for choosing our brand. We look forward to serving you again in the future.

Kind regards,
eXtremeRate Team

### ★☆☆☆☆ Horrible customer service/delay in shipping
- Cruz · 2026-01-21

Imagine ordering a shell replacement for the switch then it being not delivered because of someone’s incompetence through third party delivery then reaching out to imile and extremerate customer support to then be told after 3 weeks of waiting and one delay that i need to be patient what a horrible company. Customer service sucks and their shipping is through a dodgy chinese courier.

> 商家回复 (2026-01-23): Hello Cruz,

We sincerely apologize for the long wait and for the unpleasant experience you had with your recent purchase. We truly understand how frustrating delivery delays can be, and we are very sorry that we did not meet your expectations.

eXtremeRate offers free standard shipping to customers worldwide, under normal circumstances, the shipping time is about two weeks to your country. However, due to the past few months being a peak logistics season, shipping services across all carriers have been experiencing delays, and unfortunately, our free shipping service has also been affected.

That said, we fully understand that this delay has caused you inconvenience, and we sincerely apologize for the impact this has had on your experience with us. Your feedback is very important, and we will use it to further improve both our logistics coordination and customer support service.

If you have any further questions or need additional assistance, please don't hesitate to contact us at info@extremerate.com. We are always here to help.

Kind regards,
eXtremeRate Team

### ★☆☆☆☆ Order number 73885
- Burhan Gilani · 2025-11-17

I have placed an order on Nov. 16 2025 with order no. 73885. However, I didn't received any shipment update I've contacted them via email, Facebook and Instagram requested them to provide me with tracking number but response from them yet.

> 商家回复 (2025-11-24): Hello Burhan Gilani,

Thank you for bringing this to our attention.

We reviewed your order and email history and confirmed that our team replied after returning to work, and the parcel was shipped out already. We sincerely apologize for the delayed response - since the 16th fell on our weekend, we weren't able to reply right away, and we're sorry for any inconvenience this may have caused.

If you have any further questions or need assistance, please feel free to reach out to us at retail@extremerate.com.

Thank you for your patience and understanding.

Best regards,
eXtremeRate Team

### ★★★★☆ Delayed shipping due to holidays
- Chris · 2025-10-10

Bought 2 items that said to be "In stock" monday october 6th. Today its late friday and nothing has happened to the order. 

Ive reached out in 4 different methods on their official website to contact the company (extremerate.com) but I dont get any answer whatsoever, except on Discord, where a person say: "itll ship soon" or "it ships today"

UPDATE!! 11/10-2025 08:35a.m

I got a shipping notification with some delay, due to personel having holidays. Which is fine, but companies websites have to announce all services will be off due to holiday PRIOR the holiday (!), not a couple of days before it ends. How shall international costumers know?

> 商家回复 (2025-10-11): Hello Chris,

We sincerely apologize for the inconvenience caused by the delay in shipping your order and we truly understand your frustration when you noticed no updates by the 10th and couldn’t reach us in time.

Please kindly note that our team was on holiday from September 29th to October 6th for the National Day. During this period, all orders were temporarily on hold and resumed processing once we returned to work on October 7th. As a result, shipments were slightly delayed compared to our usual schedule.

Your order has already been shipped out today (October 11th). You’ll receive the tracking details shortly.

Once again, we’re very sorry for the poor experience and truly appreciate your patience and understanding.

Kind regards,
Masie
eXtremeRate

Updated:

Hello Chris,

Thank you very much for your update. We truly appreciate your understanding regarding the shipping delay during our holiday period.

Please kindly note that we had posted a holiday announcement and shipping delay notice on our website on September 19th, we're very sorry that you didn't see the announcement in time and for any inconvenience or poor experience this may have caused. We highly value every customer's shopping experience, and we'll continue to improve the visibility of such notices to better inform our customers in the future.

Thank you again for your feedback and support, have a wonderful day!

Kind regards,
Masie
eXtremeRate

### ★☆☆☆☆ They sent my package to England while…
- Brian Friel · 2025-09-27

They sent my package to England while I’m in Ireland… only seeing other reviews about poor quality too I won’t be repurchasing 

> 商家回复 (2025-09-30): Hello Brian Friel,

Thank you for your feedback. We are very sorry to hear about the disappointment you experienced with your recent order. Please accept our sincere apologies for leaving you with a negative impression.

We have carefully checked your order details, and the shipping address provided was in the United Kingdom. Based on this information, the parcel was dispatched as entered in the order. We completely understand your frustration if this was not your intended destination, and we truly regret any inconvenience caused.

Regarding product quality concerns, we always aim to provide high-quality items and reliable service. We take all feedback seriously and will continue to work hard to improve both our products and customer experience.

We value every customer's trust and sincerely hope we may have the opportunity to serve you better in the future. If you have any further concerns or questions, please don't hesitate to reach out to us directly.

Best regards,
Masie
eXtremeRate

### ★★★☆☆ Expensive £16.95 replacement fragile very cheap plactic whith layer of coating to improve week plactic & give a premium asthetic finish very cheap flimpsy long clips not procise inlined same has stock
- Jasephase · 2025-03-28

Liked eXtremeRate Replacement Top Bottom Decorative Trim Shell Compatible with PS5 Edge Controller - Textured White grippy some how prevents your hands sweating unlike sonys stock duelsense edge rubber black plastic doesnt seem plastic has got like a leather layer feel to it i dont know has a premium finish what back trim was very easy to remove when removed slightly bent the long clip when straigtened didnt break unlike the replacement when followed a youtube guide & a youtuber guide what would make the replacment process less complicated what was followed is best way to clip into place begin from inserting replacement from the bottom of the like like healed shaped sides near botom of the to profile buttons move upwards while inlineing clips all clips clicked into place except one clip what was top left clip bent when straigtened snaped cleany from replacement not like the stock was more less fragile compared to replacement fitted again all clips clipped into place & noticed it did not sit flush iver side was gaps what noticed is stock had square notchers what had dips to clip under replacment had square notchers what didnt dip to cip under 

> 商家回复 (2025-04-08): Dear Jasephase,

Thank you for your feedback and for bringing this issue to our attention.

We're sorry to hear that the replacement shell you received does not fit properly and has noticeable gaps after installation. We understand how frustrating this must be, and we'd like to assist you in resolving this matter as quickly as possible.

To better investigate the issue and provide you with a suitable solution, could you please send us your order number and the clear photos showing the installation issue and the gaps you mentioned? You can email this information to our customer service team at info@extremerate.com. Once we receive your details, we'll review them promptly and work with you to find the best resolution.

We truly value your support and patience, and we're committed to making this right for you.

Best regards,
Masie
eXtremeRate

### ★☆☆☆☆ if anyone ask me dont buy this shit its…
- marcus · 2025-03-03

if anyone ask me dont buy this shit its cost me 59 euro to buy this shit i should just have bought a normal ps5 controller instead and dont care about the dual sens edge bc this is bad the OEM panel on the back can not fully fit there is gap on the back of the controller so now my controller anoy me as mutch ass it did with the rub grip on and the video does not help the have where the talk about instaling the new panal  bc the dont show how to help if there is a problem and you use the prying tool is so bad it tok me 1 hour and 20 min could not get it off took a knife and tried it came off so easy but dont buy extremrate its bad just buy a normal ps5 controller its almost same price love the idea off this but when the dont work you waste 60 euro its such a bad made product

> 商家回复 (2025-03-07): Dear Marcus,

We sincerely apologize for the inconvenience you've experienced with our replacement shell. To assist you further and resolve this issue, could you please provide us with your order number and photos showing the gaps in the shell? Kindly send them to our customer service email at info@extremerate.com, and our team will review the issue and offer a solution as soon as possible.

Once again, we apologize for the trouble and appreciate your patience. We look forward to resolving this for you.

Best regards,
Masie
eXtremeRate

### ★☆☆☆☆ I ordered a remap kit that I damaged…
- Noah Hopper · 2024-12-05

Updated!: they messaged back saying they'd now refund the one I broke and just cancel the one I bought off their site with a 32$ label that ended up being more then what I paid on Amazon, terrible company terrible terrible terrible 


I ordered a remap kit that I damaged myself proceeded to buy another kit that was labeled $32 that ended up being $50 so I asked to cancel it then asked to buy just the piece I damaged they told me they can't ship to Canada but instead they would refund me for broken kit and the expensive kit waited a while and then was told they were only going to refund one kit, created lots of confusion and since I was under the impression I was going to be refunded for both I held off on buying the proper kit in the specific color I have set up for and now that they don't have that color in stock and I have a half torn apart controller. Most of my experience in the past has been great all products worked as they should, just a pretty big mess with the management..

> 商家回复 (2024-12-13): Dear Noah Hopper,

Thank you for your patience and for sharing your feedback with us. We sincerely apologize for the inconvenience you have experienced with your recent orders.

To clarify the situation: 
- We understand that you purchased the Hope Remap Kit from our Amazon Store for CA$48.99, and after the motherboard damaged, you placed an order at a promotional price of $32.99 from our official store but required to cancel it. 
- After communicating with our after-sales customer service, we attempted to offer you a free replacement for the damaged motherboard. However, due to our local logistics limitations, we currently do not have shipping channels to your postal code in Canada, and unfortunately, we were unable to send the replacement part as initially planned. We sincerely apologize for this inconvenience.
- Regarding the damaged motherboard from your Amazon order (order number: 7**-6545***-6516***, purchased on 11/25), we have processed a full refund as per the order details provided, please check your refund transaction details with Amazon, thanks for your understanding.

We completely understand your frustration, especially with the confusion surrounding the order and refund process. If there's anything more we can do to resolve this issue, or if you need further clarification, please don't hesitate to reach out to us. We value your feedback and want to ensure your future experience with us is smooth and satisfactory.

Thank you again for bringing this matter to our attention. We look forward to continuing to serve you in the future.

Best Regards,
Masie
eXtremeRate

### ★☆☆☆☆ RISE4 Plus MAX Remap Kit for BDM 030 040 050
- ANDI KASAPI · 2024-11-10

I had several issues with the new eXtremeRate RISE4 Plus MAX Remap Kit for BDM 030 040 050. I was really excited to try it, but the plastic quality is very cheap and not functional. The back paddles are awkward, outdated, and the worst compared to brands like Scuf and Aim. These paddles also block the PS5 charging port, so you have to use USB-C all the time. The price is high and not worth the hassle. Customer service is defensive, unprofessional, and unhelpful—they seem to avoid issuing refunds and come up with excuses.

> 商家回复 (2024-11-13): Dear Andi Kasapi,

Thank you for your patience throughout the process regarding your recent purchase. We truly value your feedback and are sorry to hear about your dissatisfaction with the product.

We understand your concerns about the quality of the back paddles product and its functionality. Our customer service team previously reached out to gather more details to assist you further, as we aim to provide professional support to troubleshoot and resolve any issues you may have encountered. However, we acknowledge that you felt this was inadequate and that you were unsatisfied with our suggestions.

After careful review of your situation, we want to confirm that your refund was processed yesterday. We hope this will help address the issue to your satisfaction, and we sincerely apologize for any inconvenience caused.

At eXtremeRate, we are committed to providing high-quality products and service. Your feedback is important to us, and we will use it to improve our customer support and ensure a better experience for our customers in the future.

Should you have any further concerns or questions, please do not hesitate to reach out.

Thank you again for your understanding.

Best Regards,
Masie
eXtremeRate

### ★★★★★ Excellent company
- Hamid K · 2024-10-22

### ★☆☆☆☆ Replacement cover did not fit well, customer support did not response
- Kevin · 2024-10-07

Bought a black back cover for my dualsense edge as a replacement due to original leather peel problem. Received product but it didn't fit well on left hand side, keep popping up with a visible gap, i ended up change back the original one and it snap well.

I then take picture and video send to their customer support, and I did not receive any response since 02-Oct until now.

I also tried to drop a message to them on IG but didn't get any response at all.

OE#37553

> 商家回复 (2024-10-10): Dear Kevin,

I hope this message finds you well. We sincerely apologize for the delay in responding to your email as our team was on a holiday break from October 1st to October 6th, which unfortunately caused a delay in addressing your concerns. 

We have since reviewed your case and sent a response to your email. Could you kindly check your inbox or spam folder for our message? If you have any further questions or if you did not receive the email, please let us know, and we will be more than happy to assist you as soon as possible.

Best Regards,
Masie
ExtremeRate

### ★★★★★ Extremerate customer service experience 
- James Degraaf, Sr. · 2024-09-21

I bought the extremerate led light kit for my Xbox series x, then I had to ship my Xbox to Microsoft for repair. 
So I didn't want to lose it! So I took it out, when I got  my Xbox back I tried to  reinstall the kit....wouldn't stick even work...bummed out...so I took a shot, reached out to extremerate and they sent me a whole new led kit! Talk about  CUSTOMER SERVICE! I'm definitely buying from them again and would suggest them to my gamer friends 100%! Keep up the outstanding work extremerate 

> 商家回复 (2024-09-24): Dear James Degraaf, Sr.,

Thank you so much for taking the time to leave such a positive review! Your feedback means a lot to us and motivates our team to continue delivering the best quality and service.

At eXtremeRate, we strive to provide every player with high-quality gaming accessories that enhance their experience. It's incredibly rewarding to know that our efforts have made a difference for you.

If you have any questions, suggestions, or need assistance in the future, please don't hesitate to reach out. We're here to help and always happy to hear from our customers.

Thank you once again for your support. We look forward to serving you again soon!

Best Regards,
Masie
ExtremeRate

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