Hi Jon, thanks for sharing your experience with us. We sincerely apologize for the inconvenience. Our support team follow up with you to review what happened and see how we can make things right.
Hi Charles, thank you for the thoughtful review and for taking the time to share your suggestions. Feedback like this is incredibly valuable because it comes from real-world use. We've shared your comments with our product team for future improvements, and we'll also have someone from customer support reach out in case there's anything we can do to help with your current setup. We appreciate you choosing Farmry.
Hi Mike, we appreciate your feedback and are glad to hear the mower feels solid overall. We also understand your point about the lack of setup and operating information. Clear documentation is just as important as the product itself, and we'll be sharing your comments with our team. In the meantime, someone from customer support will reach out to see if we can help answer your questions.
Hi Bob, thank you for letting us know about your experience. We understand how disappointing it is to receive a new machine that doesn't meet your expectations, especially when you're still waiting on replacement parts. We'd like the chance to make this right. Our support team will contact you shortly to review your case and follow up on the replacement blades.
Hi David, thank you for sharing your experience with us. We're sorry your CP85 didn't arrive in the condition it should have, and we understand why this was so disappointing. We appreciate the detailed information you provided. Our team will be in touch with you directly to review everything and work toward a resolution.