# Fastpens 评价与评分 > 来源: OK.one — https://ok.one/review/fastpens.com - 域名: fastpens.com - 分类: 爱好与工艺品 - 综合评分: 4.0 / 5 (61 条评价) - 评分分布 5→1 星: 67% / 8% / 2% / 3% / 20% - 所在地: United States - 数据更新: 2026-08-10 Fastpens（fastpens.com）在 OK.one 的综合评分为 4.0 分（满分 5 分），基于本站收录的 61 条用户评价，属于爱好与工艺品分类，口碑良好。20% 的评价为 1 星，差评比例偏高；商家回复了 93% 的差评；近 12 个月新增 22 条。数据最后更新于 2026-08-10。 ## 最新评价(第 1/4 页) ### ★★★★★ 最好的 - Otto Graham · 2026-03-13 · 已验证 这些钢笔很受我们教会妇女的欢迎。 ### ★☆☆☆☆ 我不喜欢这支笔的表现 - customer · 2026-03-04 · 已验证 我不喜欢这支笔的外观。我发了一封电子邮件询问此事，但从未收到回复。 ### ★☆☆☆☆ 我希望我能打0星 - customer · 2026-01-04 · 已验证 我希望我能做 0 星，笔不能用，这是浪费钱，我后悔从他们那里购买 > 商家回复 (2026-01-07): We’re very sorry to hear about your experience, and this is certainly not the quality we strive to deliver. We understand how frustrating this must be. A member of our Customer Service team will be reaching out to you shortly to review what happened and help make this right. ### ★★★★★ 好又棒 - Rumesh M Dissanayaka · 2025-12-29 > 商家回复 (2026-01-07): Thank you! We’re glad you had a great experience with us. ### ★★★★★ 钢笔写得很好，但感觉有点…… - Mill Jordon · 2025-12-14 钢笔写字很好，但感觉有点便宜。运输时间比网站上规定的要长，但笔装在一个坚固的盒子里。 > 商家回复 (2026-01-07): Thank you for your honest feedback. We’re glad to hear the pens write well and arrived securely packaged. We appreciate your comments regarding the feel of the pens and the shipping time, as this helps us continue improving our products and service. ### ★★★★★ 正是我正在寻找的笔 - Packi · 2025-10-12 · 已验证 正是我正在寻找的钢笔，没有很高的“最低”订单。 颜色鲜艳，款式舒适。 > 商家回复 (2025-10-13): Thank you! We’re so happy the pens were exactly what you were looking for. ### ★★★★★ 价格实惠的品牌 - customer · 2025-10-09 · 已验证 我很快就收到了这份订单，这正是我所期望的。 > 商家回复 (2025-10-09): Thank you! We’re happy your order arrived fast and turned out just as you expected. ### ★☆☆☆☆ 快速失望 - customer · 2025-10-08 · 已验证 钢笔上的标志太小了。甚至对于不知道徽标的人来说也无法辨认。塑料袋装得松散，钢笔相互摩擦，造成磨损和划痕。不是一次愉快的经历。 > 商家回复 (2025-10-08): We’re very sorry to hear about your experience. That’s not the quality we aim to deliver. Our Customer Service team will reach out to review what happened and find the best way to make this right. ### ★☆☆☆☆ 没有发货 - customer · 2025-10-07 · 已验证 它没有被运送。 终于为时已晚。 然后我就再也没有接到回电 > 商家回复 (2025-10-08): We truly regret that your order was delayed and you didn’t receive a follow-up call. That’s not the experience we want for our customers. Our Customer Service team will contact you right away to make this right. ### ★★★★☆ 便宜但写得好 - crustomer · 2025-10-06 · 已验证 钢笔写字很好，但感觉有点廉价。运输时间比网站上说的要长，但笔装在一个坚固的盒子里 > 商家回复 (2025-10-06): Thank you for your feedback. We’re glad you’re happy with how the pens write and appreciate your note about the product feel and shipping time. We’ll use your comments to improve. ### ★☆☆☆☆ 我的订单根本没有按时到达，本来应该在…收到我的订单。 - Ted Clark · 2025-09-28 · 已验证 我应该在星期五收到订单。九月二十六号也是我最后一次真正能够追踪到它，它说我要到九月三十号星期二才能收到它，当我非常失望地需要这些物品时，这已经过去了。我两次与某人交谈，他们说订单将在星期四发出，并且会在一夜之间发出。现在它们对我来说几乎毫无用处 > 商家回复 (2025-09-29): We sincerely apologize for the delay and the frustration this has caused. We understand how disappointing it is when an order does not arrive as expected, especially when it was needed by a certain date. Please know that someone from our team will be reaching out to you shortly to discuss a solution and ensure your concerns are addressed. We truly appreciate your patience and thank you for bringing this to our attention. Best regards, ### ★☆☆☆☆ 零沟通而且慢！ - Mandy Parker · 2025-09-26 零沟通。 慢的。 我15号订的。 网站说第二天发货。 确认邮件说19号发货。 我打电话询问，电话打了20多分钟，他们在他们的系统中找不到我的订单，即使有订单#。 最后他找到了它，告诉我他不知道什么时候可以发货。 我仍然没有发货确认，但我确实有一个来自未知托运人的 UPS 包裹，该包裹已于 24 日发出，但要到 29 日才会送达。 也许那些是我的笔？ 真是个笑话。 永远不会再订购。 > 商家回复 (2025-09-29): We sincerely apologize for the frustration and inconvenience you’ve experienced with your order. We understand how disappointing it is when expectations regarding shipping and communication are not met. Please know that someone from our team will be reaching out to you shortly to provide a solution. We truly appreciate your patience and thank you for bringing this to our attention. Best regards, ### ★★★★★ 款式精美、品质优良、价格实惠 - The HHP · 2025-09-17 · 已验证 很棒的风格和品质。还有实惠的价格 > 商家回复 (2025-09-23): Thank you for your feedback! We’re thrilled to hear that you’re happy with the style, quality, and value of our products. We look forward to serving you again soon! ### ★★★☆☆ 你的印刷不好，所以我…… - Hazel Bennett · 2025-09-08 · 已验证 你们的印刷质量不好，因此我无法保留订单。 > 商家回复 (2025-09-09): Hello, Thank you for your feedback. We are very sorry to hear that the printing on your order did not meet your expectations. Quality is our top priority, and we apologize for this issue. Someone from our team will be contacting you shortly to review your order and find a solution. We are committed to making sure you are happy with the final product. ### ★★★★☆ 几乎完美！ - KERRY E · 2025-09-06 · 已验证 我没有给出五星级评级的唯一原因是因为我在网站上下订单时遇到了问题。然而，我给了四颗星，因为当我们最终通过电子邮件和电话联系时，费尔南达和尼迪亚提供了周到的客户服务。我刚刚收到订单，这正是我所期望的。谢谢你们，女士们！ > 商家回复 (2025-09-09): Hello, Thank you for your feedback! We are so happy to hear that your order was exactly what you expected and that you had a great experience with our team members, Fernanda and Nidia. We will be sure to pass along your kind words. We also appreciate you bringing the issues with our website to our attention. Your feedback is invaluable as we work to improve our online ordering process. We look forward to serving you again in the future! ### ★★★★★ 很棒的产品！ - Stephanie · 2025-09-05 · 已验证 非常感谢您在发送之前与我们联系并进行一些小的更改，所以我会对产品感到满意！我很喜欢他们，质量很好，而且写得也很好！ > 商家回复 (2025-09-09): Hello, We are so glad to hear you love your new pens! Thank you for the wonderful feedback. Our team is always happy to make sure every detail is just right so that you are completely satisfied with your order. We appreciate you choosing us and look forward to helping you again soon! ### ★★★★★ 这家公司拿走了我的全彩标志…… - ANN TODD · 2025-09-03 · 已验证 这家公司采用了我的全彩徽标，并且很容易上传。从设计到订购，整个过程简单明了。 > 商家回复 (2025-09-09): Hello, We are so glad to hear that you had a great experience with our process, from uploading your logo to placing your order! We work hard to make the design and ordering steps as straightforward as possible. Thank you for your wonderful feedback. We appreciate you choosing FastPens and look forward to working with you again in the future. ### ★★★★☆ 除了书写以外，钢笔在各方面都很漂亮 - Mary L · 2025-08-22 · 已验证 各方面都很棒的钢笔。完全按照我的设计出来的。至于可写性，我给它 4 星，因为对于一支 9 美元以上的笔来说，它应该写得更流畅。书写时墨水有间隙。 > 商家回复 (2025-08-26): Thank you for your feedback! We’re glad you liked the design of your pen and appreciate your honest comments about the writing experience. We’ll definitely share this with our product team to keep improving. If you’d like, our customer service team can assist you with a replacement or alternative option. ### ★☆☆☆☆ 有些笔坏了 - Myrtle · 2025-08-21 · 已验证 有些笔坏了。 希望我对设置有更多指导。 标志比我想象的要小得多。 如果我知道徽标那么小，我就会订购另一支笔。 > 商家回复 (2025-08-21): Thank you for your feedback. I’m really sorry to hear about the pens arriving broken and the logo size not meeting your expectations. Your comments on the setup guidance and logo sizing are very helpful, and we’ll make sure to address them to improve the process going forward. Someone from our team will be reaching out to you shortly to assist you with this. ### ★☆☆☆☆ 笔上的字很小，不清楚，而且…… - Valued Customer · 2025-08-19 · 已验证 笔上的印刷又小又不清楚又黑，不会分发这些，所以钱完全浪费了 > 商家回复 (2025-08-26): We’re very sorry to hear that the print quality on your pens did not meet your expectations. At FastPens, we strive to ensure every order is delivered with the highest standards, and we understand how disappointing this must be. Someone from our team will be reaching out to you directly to review your order and find the best solution. Thank you for bringing this to our attention — we truly value your feedback. --- - 全部评价与筛选: https://ok.one/review/fastpens.com - JSON 接口: https://ok.one/api/companies/fastpens.com - 评分口径与数据来源: https://ok.one/methodology/