# Fenchilin 评价与评分 > 来源: OK.one — https://ok.one/review/fenchilin.com - 域名: fenchilin.com - 分类: 美丽与健康 - 综合评分: 3.2 / 5 (19 条评价) - 评分分布 5→1 星: 47% / 5% / 5% / 0% / 42% - 所在地: China - 数据更新: 2026-10-24 Fenchilin（fenchilin.com）在 OK.one 的综合评分为 3.2 分（满分 5 分），基于本站收录的 19 条用户评价，属于美丽与健康分类，口碑一般。评价两极分化：52% 给出 4 星及以上，同时 42% 打了 1 星；商家回复了 13% 的差评。数据最后更新于 2026-10-24。 ## 最新评价(第 1/1 页) ### ★☆☆☆☆ Mirror broke after 9 months use (lights… - Mr Wyatt · 2024-09-17 Mirror broke after 9 months use (lights don't come on). Tried emailing Fenchilin numerous times with no reply. Their advertised phone numbers on their website in the UK and USA do NOT work! SO impossible to get hold of them. Avoid buying from these as quality is bad and you cannot get hold of them if needed. ### ★☆☆☆☆ One of the plastic bulb caps on our… - Karen Harrison · 2024-04-09 One of the plastic bulb caps on our Hollywood Bluetooth mirror arrived cracked. It is impossible to contact Fenchilin in order to get a replacement 'bulb cover'. ### ★★★★★ Outstanding customer service - Anders Humle · 2024-01-21 We bought a make-up mirror that unfortunately was defect. We contacted the support and submitted a video proving that it didn’t work. Two days after Fenchilin sent us a new mirror and we could keep the old one. That’s what good customer service is all about. ! I give them the best recommendations. Anders / Denmark 👍 ### ★★★★★ 10/10 I ABSOLUTELY love this mirror - En’Dyia Forbes · 2023-07-25 · 已验证 The mirror is AMAZING! Safe delivery, no damages & fast shipping! I love how it’s big but small enough for travel. ### ★☆☆☆☆ Terrible, do not use this company - Louise Cowlin · 2023-07-21 · 已验证 I have yet to receive my order. Despite numerous requests for an update on my order and requests to cancel and refund, I have received no response. Terrible service, do not use this company! ### ★★★★★ I enjoyed the my shopping experience… - Symi Shi · 2023-07-05 · 已验证 I enjoyed the my shopping experience with Fenchilin. They used Amazon logistics to send out my order. It was super fast delivery. The product was packaged well-protected. I'm loving my new UV mirror! ### ★☆☆☆☆ FRAUD! STOLE MY MONEY - J- · 2023-02-21 · 已验证 I literally haven’t received the product yet after almost two weeks of it saying it has arrived. I cannot even find the tracking number on DHL. I’ve emailed the customer service multiple times and have received no response. ### ★☆☆☆☆ Don’t waste you money on this! - Eduardo Rodriguez · 2023-02-12 · 已验证 Customer service is trash I still haven’t been called back or a e-mail reply and the mirror is too after the first day the Bluetooth doesn’t work anymore the lights have a mind of it’s own nothing like advertised ### ★☆☆☆☆ The wrong order was shipped - Linda Salden Meyer · 2022-12-08 · 已验证 The wrong order was shipped. I've contacted you to return the item and haven't received a response a week later... ### ★★★☆☆ Not for even slightly darker skin - Roi · 2022-11-25 · 已验证 I think the product is great, but you are not completely honest about it. It doesnt work on darker skin. I'm a bit tanned and you just can't tell the difference between my skin with or without sunscreen. You SHOULD be clear about it and have photos of darker skin and how the mirror works for them as well.. ### ★☆☆☆☆ Horrid product and service - M.M · 2022-11-02 · 已验证 I have emailed multiple times trying to return my order and just been ignored. The product does not work. ### ★★★★☆ My only disappointment is - Deborah Isley · 2022-04-23 · 已验证 My only disappointment is, a wall plug that works with the cord was included in the mirror. Such a little item huge convenience for the buyer. ### ★★★★★ I love it - Sandy D. · 2022-04-22 · 已验证 I love it! It is more than I expected it to be, the speakers are pretty good I like listening to my iTunes while I do my beauty regimens. Good investment, I feel like I'm in Hollywood every day! ### ★★★★★ Excellent ❤️❤️❤️❤️❤️❤️ - Jasmine Conner · 2022-04-16 · 已验证 ### ★★★★★ Great service - abraham ayala · 2022-04-14 · 已验证 ### ★★★★★ Love the mirror - Jason Smith · 2022-04-07 Love the mirror! Fenchilin took care of a problem due to shipping. I was hasty with giving a poor review. Great customer service! ### ★★★★★ Came quick and was just as described… - Earl Cook · 2022-04-06 · 已验证 Came quick and was just as described and my Wife loves it! ### ★★★★★ Awesome mirror - T mesz · 2022-04-06 · 已验证 We got the mirror so fast ! Which is so nice these days. The mirror also had more great features than I thought! Didn’t realize it had bluetooth capability and speakers in the back! Great quality also .would definitely recommend! ### ★☆☆☆☆ Glass Shattered/NO Customer Service - Jason Smith · 2022-03-30 · 已验证 Received vanity mirror with glass shattered. I’ve email and heard nothing from them and tried calling, but the line is either a false number or always “busy.” Spend your money elsewhere. > 商家回复 (2022-03-31): Hi there, we are so sorry for the bad shipping. We would love to re-send a new one for the replacment. --- - 全部评价与筛选: https://ok.one/review/fenchilin.com - JSON 接口: https://ok.one/api/companies/fenchilin.com - 评分口径与数据来源: https://ok.one/methodology/