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Fever

216 条评价

4.1216 条评价
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关于 Fever

数据更新
网站
feverup.com
分类
媒体与出版
所在地
United States · New York
状态
待认证
近 12 个月
216 条评价
差评回复率
12%(5/42 条)
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Fever靠谱吗?

Fever(feverup.com)在 OK.one 的综合评分为 4.1 分(满分 5 分),基于本站收录的 216 条用户评价,属于媒体与出版分类,口碑良好。77% 的评价为 4 星及以上,18% 为 1 星;商家回复了 12% 的差评。数据最后更新于 2026-08-10。

用户怎么说

P
Patrick O'Flynn · 写过 3 条评价 · 已认证 · 体验于 2026-07-26 ·

教育性和娱乐性

管理得当,免费的临时储物柜对于疲惫的城市漫步者来说是一个很好的接触。既有教育意义,又有娱乐性,而且技术大部分都有效,尽管有时对我来说有点模糊。

Fever 回复2026-07-31

We’re glad Smithsonian Starstruck: An Immersive Experience felt both educational and entertaining for you. It’s great to hear the free temporary lockers were a helpful touch, too. Hope you’ll join us for another Fever experience soon!

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Paul H · 写过 2 条评价 · 体验于 2026-07-31 ·

对时间变化的快速响应

通过电子邮件发送非常清晰和及时的建议。问题很快得到解决

Fever 回复2026-07-31

We’re glad the advice was clear and prompt. Thanks for sharing your experience with Fever, and we hope you enjoy more unique Fever experiences soon.

A
Alex Tsoy · 写过 1 条评价 · 体验于 2026-07-30 ·

小心 Fever 的定价

请注意 Fever 的定价。我在预售广告上有 15% 折扣的时候买了票,结果发现不久之后,同样的门票仍然在广告上有 15% 折扣,只是“原价”降低了,使得折扣票比我付的钱便宜。 动态定价是一回事。改变参考价格同时继续宣传相同百分比的折扣是另一回事。它会给人留下比实际折扣更大的印象。 我联系了客户服务并提供了比较两个价格的屏幕截图。我没有解决参考价格变化的原因或提供任何调整,而是收到了关于价格根据需求变化的一般答复。 这次活动可能很棒,但定价和客户服务让我信心不足。买家应仔细监控价格,不要认为“预售”提供了最好的交易。

A
Anonymous · 写过 1 条评价 · 体验于 2026-07-18 ·

可爱的经历

聆听凤凰四重奏的美妙体验!我强烈推荐编号座位,因为在寒冷的夜晚在外面排队等候非常有压力。

Fever 回复2026-07-31

So glad you enjoyed listening to the Phoenix Quartet! We appreciate you sharing the note about numbered seating and the wait outside on a cold evening. Hope you’ll join us for another Fever experience soon.

M
Mirabel · 写过 1 条评价 · 已认证 · 体验于 2026-07-27 ·

我和我的家人一起在那里,我们度过了一个愉快的时光。

和我的家人一起去那里,我们玩得很开心,真的是一次很棒的经历。肯定会再去那里而且我也推荐那里。

Fever 回复2026-07-31

So lovely to hear you and your family had a blast at Bubble Planet: An Immersive Experience in London. We’re delighted it was such a great experience, and we’d love to welcome you back to another Fever experience soon.

L
Louise Bunce · 写过 7 条评价 · 体验于 2026-07-26 ·

避免

避免因未能提供确认电子邮件而无法获取门票、反复尝试重新发送,甚至承认他们无法理解为什么无法获取门票。然后拒绝退款。

Fever 回复2026-08-06

Hello, Louise ! We are deeply sorry for the frustration and trouble you experienced with your booking and support process. Not receiving your confirmation email and being denied a refund after struggling to access your tickets is completely unacceptable. Please contact our team directly at [email protected] and provide reference number #TP-21451542 so we can review your case right away and assist you further. Kind regards

V
Vesna Rosales · 写过 1 条评价 · 体验于 2026-07-31 ·

快速解答

快速回答,放心!精彩的!

Fever 回复2026-07-31

So glad the quick answer brought you relief and that everything felt wonderful. We’re happy Fever could make the experience smoother, and we hope you enjoy many more great Fever experiences soon.

H
Helen · 写过 2 条评价 · 已认证 · 体验于 2026-07-27 ·

我真的很喜欢互动性质......

我真的很喜欢展览的互动性。

Fever 回复2026-07-31

So glad you enjoyed the interactive nature of M. C. Escher - The Exhibition! It’s wonderful to hear it made such a strong impression. Hope you get to enjoy more unique Fever experiences soon.

V
Virginie Francois · 写过 1 条评价 · 体验于 2026-07-31 ·

简直太棒了!

我拨打的每一个电话都得到了一流的客户服务的处理,问题得到了解决,没有给我带来任何额外的“头痛”。 我喜欢 Fever,因为他们迄今为止处理问题的方式,以及为我带来积极结果的解决方案!请继续保持卓越! x

Fever 回复2026-07-31

We’re so glad everything was resolved smoothly and without any extra headaches for you. It’s wonderful to hear that every call was handled with top-notch care and that the outcome was positive. Hope you continue enjoying great Fever experiences with us soon!

P
Penny · 写过 5 条评价 · 已认证 · 体验于 2026-07-19 ·

杰出的

杰出的!展览规模比我预想的要大。我给4*而不是5*的唯一原因是在开头,有一个视频,介绍M·C·埃舍尔,但音量极低,而且没有字幕。

Fever 回复2026-07-31

So glad you found M. C. Escher - The Exhibition bigger than you anticipated and brilliant overall. We appreciate you sharing the note about the intro video volume and subtitles, and hope your next Fever experience is just as memorable.

T
Tnika · 写过 1 条评价 · 体验于 2026-07-31 ·

非常简单的预订系统

非常简单,我不小心订错了时间(我没注意哈哈)而且很容易更改

Fever 回复2026-07-31

So glad the booking process felt easy and that changing the wrong time was simple for you. We’re happy Fever could make things smooth, and we hope you enjoy more great experiences with us soon.

M
Marco Rizzo · 写过 1 条评价 · 体验于 2026-07-31 ·

购票+问题解决,无法领取

我在网上购买了两张米兰圣西罗博物馆的门票。我确认订单后,门票没有通过电子邮件到达。我使用网站上的联系表联系了他们,他们很快就发送给了我。

Fever 回复2026-07-31

We’re glad your Milan San Siro museum tickets were sent to you quickly after you reached out. Thanks for sharing your experience, and we hope you enjoy more Fever experiences soon.

J
J.P · 写过 3 条评价 · 体验于 2026-07-31 ·

双重收费且预订时间错误

我要去伦敦梦想之家活动,但订票却是一场噩梦。 我选择了上午 11 点预订,收到了上午 9 点的票,此外他们还向我收取了双倍费用。没有可供联系的电话号码和电子邮件地址。目前他们拒绝更改时间或退款双人预订。

Fever 回复2026-08-06

Hello! We sincerely apologize for the stress and frustration you experienced with your ticket booking, as well as the difficulties you faced trying to get support for the double charge and time selection. After checking our system, we can confirm that your issue has now been sorted out. However, if you still need any further assistance or have remaining questions, please do not hesitate to contact us at [email protected] providing reference #TP-21453002, and we will be happy to help.

L
Lacoste · 写过 3 条评价 · 体验于 2026-07-31 ·

快速解答

快速回答,干得好

Fever 回复2026-07-31

Glad to hear the quick answers were helpful and that everything went smoothly. We’re happy you had a good experience with Fever, and we hope you enjoy many more unique events with us soon.

G
Gia Euell-Hazard · 写过 1 条评价 · 体验于 2026-07-30 ·

请勿使用发烧

不要使用发烧。他们可以随时取消您的机票而不通知您。退款最多可能需要 10 多天才能收到。他们会说活动已取消,但事实并非如此。

Fever 回复2026-08-06

Hello, Gia! We sincerely apologize for the distress and frustration caused by this situation and for any confusion surrounding your ticket and refund. If you still need any assistance or further clarification regarding your booking, please contact us at [email protected] providing reference #TP-21455845, and our team will be glad to help you. Kind regards

S
Shamyla Hussain · 写过 2 条评价 · 体验于 2026-07-29 ·

优质的服务

优质的服务!快速而积极地回复了我的询问。很高兴。谢谢。

Fever 回复2026-07-31

We’re glad we could respond quickly and positively to your query, and that you were well pleased. Thanks for sharing your experience with Fever, and we hope you enjoy more great moments with us soon.

D
Dee · 写过 1 条评价 · 体验于 2026-07-31 ·

非常方便

Fever 回复2026-07-31

So glad you found it awesomely convenient! We’re happy Fever made the experience easy for you, and we hope you enjoy many more unique Fever events soon.

J
Jahida · 写过 1 条评价 · 已认证 · 体验于 2026-07-18 ·

这是最好的孩子们有一个惊人的…

这是最好的孩子们度过了一段美好的时光,这个地方很神奇

Fever 回复2026-07-31

So lovely to hear the kids had such an amazing time at House of Dreamers and that the place felt magical. We’re delighted it was the best for your family, and we hope you enjoy many more Fever experiences soon.

A
Alberto Fer Nando · 写过 2 条评价 · 已认证 · 体验于 2026-07-26 ·

很棒的展览,

很棒的展览, 超品质 良好的关注 价格优惠

Fever 回复2026-07-31

¡Qué alegría saber que disfrutaste de Formula 1® La Exhibición! Nos encanta que hayas destacado la gran calidad, la buena atención y el buen precio. Esperamos verte pronto en otra experiencia Fever.

C
Cicak · 写过 3 条评价 · 体验于 2026-07-31 ·

不合理的公司 - 即使在同一天也不允许更改入场时间

不合理的、严厉的票务条款。 我的同伴在展览当天早上接受了史无前例的紧急医疗预约,我要求更改为当天较晚的入场时间 - 这已超过 36 小时的通知。 这不是更改日期或取消的请求。 他们对要求不灵活。 我可以看到稍后入场时间仍然可用 - 我发现这非常不合理和不公平。

Fever 回复2026-08-06

Hello! We sincerely apologize for the frustration and inconvenience caused by this situation. We understand how disappointing it is to face such inflexibility, especially when dealing with an unexpected medical appointment. Please contact us at [email protected] providing reference #TP-21456256, and our team will be glad to help you. Kind regards