Flashbay

Cool product, great experience

James Park was our Account Manager handling the order and we were very grateful that he expedited the order in so that we could receive the items by our event date. James was also very prompt in his replies, thank you James! The product is also quite cool and printing was done professionally. Thank you!

Had a great experience with Christian…

Had a great experience with Christian Beaumont. Christian has been very patient answering and assisting my queries. Customer service from Christian was top notch. Hope to engage in his services again in the near future. Thank you Christian!

Good quality products at a reasonable…

Good quality products at a reasonable price. Delivery is prompt and on time as well. Definitely recommend Flashbay!

Jaque assisted with accelerating the…

Jaque assisted with accelerating the order process, even in light of few changes. The responses were impressively swift, and as a result, the item arrived punctually for the event. Thank you!

Very good product quality

1) easy to find in google 2) easy to order for everyone (even not familiar with online shopping) 3) Quick response 4) Great follow up (it's make remind us) 5) Free sample is good idea. 6) Very good product quality. very impressed Please keep it up!! Thank you Flashbay.

Prompt response & fast delivery (:

Great product, good service from James

James Park and Christian were of great help, addressed many of my concerns. great product and speedy delivery!

Exceptional Rest Phone Stand with Responsive Service by Rong Hua

My organisation ordered 1000 pieces of Flashbay's light-weighted but solid Rest Phone Stand. The finishing look of the customisation component was sharp with an embossed effect! The packing of the items was neat and I felt impressed with the attention to detail. Rong Hua was superb because he was able to perform the following actions: 1. Responsive to all the changes required within 1/2 day. 2. Exercise care by ensuring that our QR Code is functional. 3. Replied to all emails with a calm, kind, credible and can-do spirit. There is much to learn from Rong Hua's service of a trustworthy delivery. You made a difference!

Great service from Erwan

The service by the sales consultant Erwan Genevisse was top notch. We all know that in large organizations, getting approvals and comparing vendors can be a prolonged and complicated process. Theres no doubt that Erwan's quick response and follow up knocks the ball out of the park and makes the process faster and smooth. Have you ever seen samples being sent within 24 hours? I finally have with Flashbay. Not to mention they were flexible in considering that since our Parent organization in Australian has been a close client, they were willing to trust us and expedite our purchase request.

Competitively-priced quality pens

Really helpful sales team that follows up quickly to queries. Pen quality is really good for the price too!

The process was very smooth

The process was very smooth, we are happy with the product and the support Erwan gave us!

James and team was able to ensure that…

James and team was able to ensure that my urgent order arrived on time (and even 1 day early!) for my event. The items were of quality and I would repurchase again!

Professional and speedy communication

Professional and speedy communication. Items were produced and delivered in good order well-within the promised dead-line. Hassle-free experience!

Great customer service

Was looking for sustainable gifts for our team event and stumbled upon Flashbay's portable chargers online. Christian was helpful from the start and was also patient in answering all of our emails. Delivery was quick and we LOVE the products.

Good and fast support

Good and fast support. Accurate work match to demand.

Good Experience

From enquiry about the cost right up to delivery in progress and receiving the stock is all perfect. The item delivered before the promised day. GREAT!

5* Customer Service Experience and Superb Products

It was very convenient to work with FlashBay. They are very flexible, they strive very well to adapt and grant our requests as much as they can. The product we ordered also exceeds our expectations. They are neatly done and have a premium feel to them. I also want to compliment the Account Manager who assisted us, Erwan Genevisse. He is very patient with our requests, courteous and approachable and he made sure we were pleased with our experience from start to finish.

Good experience overall!

We ordered 100 travel mugs and we're very satisfied with them. The printing is clear, size is perfect and the mugs are individually packed. Lead time is around two weeks, depending on how early you send in your customised design. Great customer service too -- James Park was very fast in his responses and we had a positive after-sales experience too.

Prompt excellent customer service

Received quotation within same day and a surprise beautiful sample box was provided to help with visualizing the type of USB we can buy.

Flashbay Fidget Spinners

Ronghua was so helpful and always got back to me with information and updates in record time. The whole process was clear, smooth, and efficient. The products we got were high quality and arrived within a week of ordering!