# Flashforge 评价与评分 > 来源: OK.one — https://ok.one/review/flashforge.com - 域名: flashforge.com - 分类: 电子与科技 - 综合评分: 3.8 / 5 (231 条评价) - 评分分布 5→1 星: 67% / 3% / 2% / 0% / 28% - 所在地: China · Jinhua Shi - 数据更新: 2026-10-25 Flashforge（flashforge.com）在 OK.one 的综合评分为 3.8 分（满分 5 分），基于本站收录的 231 条用户评价，属于电子与科技分类，口碑一般。评价两极分化：70% 给出 4 星及以上，同时 28% 打了 1 星；商家回复了 8% 的差评；评价主要围绕产品、客户服务。数据最后更新于 2026-10-25。 ## 最新评价(第 1/12 页) ### ★★★★★ I placed an order with flashforge and a… - Eddie lindero · 2026-10-22 I placed an order with flashforge and a few hours later changed my mind to get a different printer from them. In those few hours they had already sent my package with its carrier. I sent an email out to them and almost instantly received a response. They made no promises that they could cancel the order but they would atleast try to intercept the shipping. This is my second unit with FF and first time dealing with their customer service and I have no complaints. ### ★★★★★ We were missing a filament from our… - Anna Greenwell · 2026-10-21 We were missing a filament from our order, but Flashforge customer service quickly resolved the issue and shipped it out\. Great customer service, great prices, and a company we love\! ### ★★★★☆ Overall very helpful. - Anthony Messinger · 2026-10-12 Overall very helpful however some things just take way too long to get a response or solution etc. In the end they stand by their product and took care of the issues etc. ### ★★★★★ Friendly - Dave · 2026-10-10 Friendly, very helpful as I could not give much info regarding my problem. But within a short time had sorted it all out ### ★★★★★ Great customer service - Mela SF · 2026-10-09 Great customer service. Fast response and delivery. Thanks again. ### ★★★★★ The customer service is great and very… - Don Trent · 2026-10-08 The customer service is great and very responsive! They email you back in a timely manner! ### ★☆☆☆☆ Purchased a 3D printer - HH · 2026-10-04 Purchased a 3D printer. The printer broke in under 4 months. Was expecting support with a 1 year warranty but was told there was fine print and the parts that were broken had a much shorter warranty. Customer support was completely unhelpful once it was established that the printer parts were out of warranty. Beware of the fine print for the most fragile parts of the printer. ### ★★★★★ Excellent customer service from… - Shane · 2026-09-29 Excellent customer service from Flashforge. I recently purchased a 3D printer and had an issue with the delivery and tracking, which had stopped updating. I contacted Flashforge customer service and they were very helpful, responsive and professional throughout. They took my concerns seriously, kept me informed and did their best to help get the delivery issue sorted. Buying something like a 3D printer online can be worrying when there is a problem with shipping, so having good customer support makes a huge difference. Very happy with how Flashforge handled everything and I would definitely recommend them based on my experience. Great customer service and a well-deserved 5 stars! ### ★★★★★ Above and beyond service. - Jack Hanna · 2026-09-28 Above and beyond service to apply a refund that I missed when I checked out. ### ★★★★★ Fantastic customer service - customer · 2026-09-21 Fantastic customer service received from the team at Flashforge. Quick email responses. Going above and beyond my expectations, to ensure an exceptional experience. Thank you. ### ★★★★★ Excellent customer service - Antoine Biccherai · 2026-09-21 Excellent customer! Very fast answers, even over the Weekend... Keep on the good job! ### ★☆☆☆☆ printer was good at first but then the… - Jeremy · 2026-09-19 printer was good at first but then the constant updates started. constantly have to update via online and usb. when updating via usb as per there website you get the update file that's it no instructions just the complete manual. when trying to update using their factory supplied usb drive the update still does not work. plug in usb and nothing. restart the printer nothing. no help online from flashforge. my printer will no longer connect to my computer even though it is hardwired through my modem. so if i don't update my printer is now garbage that's awesome. tried to leave a review on their website but apparently they will not post any review until they have had a chance to read it first. explains the 7 1 star reviews on their website out of 3000+ reviews. Buyer Beware they filter their reviews on their website so they are not accurate. i took pictures with my phone but can not post them ### ★★★★★ The Quick Response … - Patrice Jones · 2026-09-18 I made a purchase through the flashforge app and when I checked out I realized that my shipping address was incorrect, I immediately emailed them to see if I could change it and they were speedy with the response and took care of my dilemma right away. Thank you flashforge and I definitely will recommend your company. ### ★★★★★ Very fast response - Lars · 2026-09-15 Very fast response, friendly team, perfect service! ### ★★★★★ Extremely helpful - Simon Uttley · 2026-09-15 Extremely helpful, quick and high quality service. A credit to themselves and their company ### ★★★☆☆ Software is alright - Lucas · 2026-09-14 The hardware is great, but the software is lacking ### ★★★★★ Ive had an issue twice with my… - Lee Hooper · 2026-09-12 Ive had an issue twice with my daughters flashforge, first time the clip that holds the ribbon in got damaged. These guys instantly sent out a new screen and ribbon. The second time, I caused damage to the motherboard by pulling the ribbon abit hard. They have instantly offered to send out a new motherboard. Their customer service is outstanding. ### ★★★★★ Very responsive and willing to help.It… - JC · 2026-09-11 Very responsive and willing to help.It was pleasure to work with. ### ★★★★★ My new Creator 5 had an issue with it… - Abel · 2026-09-11 My new Creator 5 had an issue with it and they were willing to help me fix it and troubleshoot me through the process . In the end when the problem still wasn’t fixed , they sent me another one no questions asked , the support team is so helpful ### ★★★★★ Customer support you can count on - christopher fulton · 2026-09-08 I appreciate the speed in which Flashforge responds to my questions. I have had consistent reliability from FF customer support. Thank you! --- - 全部评价与筛选: https://ok.one/review/flashforge.com - JSON 接口: https://ok.one/api/companies/flashforge.com - 评分口径与数据来源: https://ok.one/methodology/