不能要求更好了!
参加完一场家庭秀后,我联系了地板爸爸,我很高兴我做到了。与我交谈的代表很快安排了一次家访,讨论我正在寻找的东西,讨论定价并评估工作范围。当杰德到达时,他很友好、专业,最重要的是,他没有使用任何高压销售策略。质量和价格正是我想要的,所以我签了合同。 我的地毯很快就到了,安排安装也毫不费力。杰德提供了我需要准备的所有信息,然后将我交给了负责安装过程的哈维尔。他们让一切变得如此简单,令我震惊。我所要做的就是搬走我的电子产品和小物品。 Floor Daddy 的团队负责所有繁重的搬运工作,包括桌子、椅子、沙发、床等。这是天赐之物,尤其是因为我一个人住,整个家都换了地毯。 安装当天,团队准时到达,友好且专业。我在后院闲逛,以防万一他们需要什么,但他们处理得很好。他们在大约六个小时内完成了所有五个房间(和壁橱),将我所有的家具放回原位,用吸尘器吸尘,使该区域一尘不染。 凭借出色的沟通、专业精神、保修和优质工艺,您确实在任何地方都找不到更好的地板公司。我已经向朋友和家人推荐了 Floor Daddy,并且我将继续向任何正在寻找新楼层的人推荐它们。
Thank you so much for taking the time to share such a detailed and thoughtful review. We truly appreciate your kind words and are glad to hear how positive your experience was from start to finish. It’s great to know your first interaction after the home show set the tone the right way. Making the process easy, informative, and pressure free during the consultation is something we take seriously, so it’s great to hear Jed delivered that experience and helped you feel confident moving forward. We’re also glad the transition from sales to installation felt smooth and well coordinated. Clear communication and proper handoff between teams is critical, and it’s great to hear Javier kept everything organized and easy to follow throughout the process. Your feedback about the installation day really stands out. Having a team that shows up on time, works efficiently, handles the heavy lifting, and respects your home is exactly what we aim for. Completing a full-home carpet installation in a single day while still maintaining quality and leaving everything clean and in place is something our crews take a lot of pride in, and it’s great to hear that came through in your experience. We also appreciate you highlighting how helpful it was that our team handled the larger items. For many homeowners, especially when managing a full-home project, that level of support can make a huge difference, and we’re glad it made things easier for you. Hearing that you’ve already recommended us to friends and family and plan to continue doing so means a great deal to our entire team. That level of trust is something we work hard to earn, and we don’t take it lightly. Thank you again for choosing Floor Daddy and for trusting us with your home.
