# Flutterwave 评价与评分

> 来源: OK.one — https://ok.one/review/flutterwave.com

- 域名: flutterwave.com
- 分类: 电子与科技
- 综合评分: 4.4 / 5 (102 条评价)
- 评分分布 5→1 星: 74% / 14% / 2% / 2% / 9%
- 所在地: United States · San Francisco
- 数据更新: 2026-08-12

Flutterwave（flutterwave.com）在 OK.one 的综合评分为 4.4 分（满分 5 分），基于本站收录的 102 条用户评价，属于电子与科技分类，口碑良好。88% 的评价为 4 星及以上，9% 为 1 星；商家回复了 100% 的差评。数据最后更新于 2026-08-12。

## 最新评价(第 1/6 页)

### ★★★★★ 结算问题快速解决
- Treasure Adeoye · 2026-08-03

我在结算时遇到了问题，在联系客户支持后，问题在 2 小时内得到了解决。我发现自己感到惊喜。肯定会向其他需要该服务的人推荐这个平台

> 商家回复 (2026-08-06): Hello Treasure,

Thank you for sharing your experience. 

We're delighted to hear your settlement issue was resolved promptly. Your recommendation means a lot to us, and we truly appreciate your trust.

Thank you.

### ★☆☆☆☆ Flutterwave支付平台遭遇诈骗——反应不佳
- Mr Bimal Parmar · 2026-07-27

我对 Flutterwave 以及我的欺诈报告的处理方式非常失望。

我是一场骗局的受害者，犯罪分子获取了与合法酒店预订相关的信息，然后冒充酒店通过 WhatsApp 与我联系。他们指示我付款，付款是通过 Flutterwave 处理的。

我立即向我的银行报告了这一欺诈行为，并提供了所有相关信息，包括交易详细信息以及诈骗是如何发生的。尽管 Flutterwave 是用于转移资金的支付平台，但我没有收到任何有意义的支持或证据表明已采取适当行动来调查收到资金的账户。

支付平台有责任保护用户并防止其服务被犯罪分子利用。当平台被用来促进欺诈性支付时，客户应该受到认真的调查、透明度和合作。

我的经验让我非常担心 Flutterwave 提供的欺诈预防和客户支持水平。我强烈建议人们仔细考虑使用支付服务，当他们的系统被诈骗者使用时，这些服务似乎无法有效响应。

交易详情和证据已向相关方提供，目前仍在寻求妥善解决。

> 商家回复 (2026-07-28): Hello Mr Bimal,

Thank you for sharing your experience.

We're truly sorry to hear about your experience and understand how distressing this situation must have been. We take reports of fraudulent activity very seriously.

Please be assured that your concerns are important to us and the information you've provided is being reviewed in line with our investigation process. Kindly reach out to us via our support email: hi@flutterwavego.com so we can assist you promptly.

Thank you.

### ★★★★☆ der通常是组件的问题......
- Ikedichim Okezie · 2026-07-20

Der 通常会时不时地出现组件问题，但我喜欢的是支持团队响应问题的速度。有了这个，我就不担心问题何时出现，因为我知道如果有的话，他们会修复的。服务是一流的

> 商家回复 (2026-07-21): Hello Ikedichim,

We appreciate you for your kind words and continued trust.

We're delighted to hear our support team has been responsive and reassuring whenever issues arise. We'll keep working to deliver the top-notch service you deserve.

Thank you.

### ★☆☆☆☆ Flutterwave 拒绝支付我的……
- Rhoade Black Hacks · 2026-07-16

Flutterwave 拒绝向我付款，声称这是一次测试交易。  我已经回复电子邮件三周了，并满足了他们的所有要求，但无济于事。他们让我在客户眼中看起来像小偷😐，我对 flutterwave 感到非常愤怒和失望......

> 商家回复 (2026-07-20): Hello Rhoade,

Thank you for sharing your experience.

We are truly sorry for the distress this situation has caused. We understand how difficult this must be and the impact on your relationship with your customers.

Please be assured that your concerns are important to us. Kindly reach out to us via our support email: hi@flutterwavego.com so we can assist you promptly.

Thank you.

### ★☆☆☆☆ 我犯了一个错误的交易……
- Joshua Okechukwu · 2026-07-01

我使用错误的账号进行了错误的交易 
参考编号：000013260701134250000035485555
金额：二万八千奈拉 (28,000.00)

> 商家回复 (2026-07-06): Hello Joshua,

Thank you for sharing your experience.

We are sorry for the erroneous transaction. Please provide your reference ID (000013260701134250000035485555) and transaction details directly to our support team at hi@flutterwavego.com so we can urgently assist you.

Thank you.

### ★☆☆☆☆ 这里有一个清晰的
- Ola · 2026-06-29

⭐ 1/5 – 如果我可以给负星，我会

我一生中从未与如此不道德的公司打过交道。我尝试汇款，交易失败，但我的账户仍然被扣款。现在退款成了一个大问题，得到的只是一个又一个的借口，没有明确的答案，也没有退款的迹象。

更糟糕的是：您开始转账时显示的汇率并不是您最终实际支付的汇率——它会在没有警告的情况下发生变化，这让人感觉是故意误导的。他们是骗子，不可靠，完全不值得信任。

我的建议：不要使用它们。请勿通过该公司汇款。您可能会失去现金并浪费时间去追逐属于您的东西。

> 商家回复 (2026-07-06): Hello Ola,

Thank you for sharing your experience.

We are sorry for the failed transaction, refund delays, and rate concerns. Please reach out to us via our support email: hi@flutterwavego.com with your transaction details so we can assist you promptly.

Thank you.

### ★★★★★ 我喜欢 Flutterwave，因为它是真的……
- Kushone Reliance · 2026-06-01

我喜欢 Flutterwave 因为它确实是最好的支付方式

> 商家回复 (2026-06-03): Hello,

Thank you for your kind review and for choosing Flutterwave!

We're thrilled to hear that you've had a great experience with our payment solutions. Your support means a lot to us.

Thank you.

### ★☆☆☆☆ Flutterwave 从拥有一些……
- Dave · 2026-05-15

Flutterwave 从拥有金融科技领域最好的支持，变成了可以想象到的最令人沮丧的体验之一。你提出一张票，它会在那里呆上几天，有时甚至几周，自动回复毫无用处，紧迫性为零。提款陷入困境，客户被忽视，而且该平台最近感觉像是在永久测试模式下运行。

对于一家处理人们资金的公司来说，这种程度的支持是可悲的。回到你的根源，修复你破碎的支持系统，并重新开始正确地做基础工作，因为现在的经历是令人尴尬的。

> 商家回复 (2026-05-18): Hello Dave,

Thank you for sharing your experience. We’re sorry for the discouraging support and delays.

Please reach out to us via our support email: hi@flutterwavego.com so we can assist you promptly.

Thank you.

### ★★★★★ 无缝体验
- TalentIncomeHub · 2026-05-01

无缝体验，轻松导航

> 商家回复 (2026-05-02): Hello,

We are glad you found the experience seamless and easy to navigate!

Thank you.

### ★☆☆☆☆ 糟糕而糟糕的客户服务
- Chinedu Agbajogu · 2026-04-22

糟糕而糟糕的客户服务。结束了6次聊天，没有
解决我的问题，零票甚至电子邮件支持。网站和帐户验证故障。他们不断地结束我的聊天而没有解决问题
甚至是如何解决它的线索。与 Bot 对话比与 Flutterwave 的人类支持团队对话更好。极其无用，因为它们
不知道你在说什么。 

我要求关闭我的帐户，令人惊讶的是，他也结束了聊天并拒绝回复。你不想解决我的问题，也不想让我走吗？

> 商家回复 (2026-04-23): Hello Chinedu,

Thank you for sharing your feedback.

We are sorry for the poor support and unresolved issues. Please provide your details to our support email: hi@flutterwavego.com so they can assist you properly.

Thank you.

### ★☆☆☆☆ 谢谢我看完了评论…
- JOHN NENE · 2026-03-28

谢谢我浏览了评论部分以避免浪费时间和金钱

> 商家回复 (2026-03-31): Hello John,

I am sorry for the disappointment. I understand how discouraging it feels to go through the comments to avoid wasting time and money, and I assure you our support team are ready to assist you. 

Please reach out to us via our support email: hi@flutterwavego.com so we can assist you promptly.

Thank you.

### ★★★★★ 与 flutterwave 的忠实客户一起……
- MediaBard · 2026-03-25

凭借 flutterwave 的专注客户服务。我能够解决所有看起来很难远程解决的问题。

谢谢颤波。

> 商家回复 (2026-03-27): Hello,

We are glad our dedicated customer care helped resolve things smoothly!

Thank you.

### ★★★☆☆ 还没用过，但到目前为止我……
- David Dave · 2026-02-23

还没用过，但到目前为止我在这里看到的是人们在谈论客户服务，处理他们的投诉

我用了 paystack，甚至拿不出我用来测试它们的 300 奈拉

> 商家回复 (2026-02-23): Hello David,

We are glad you value our customer care and appreciate your feedback!

Thank you.

### ★★★☆☆ 对于尼日利亚人来说不友好……
- Firdaws Ashiru · 2026-02-21

如果没有尼日利亚银行，对于在美国的尼日利亚人来说不方便。

> 商家回复 (2026-02-21): Hello Ahiru,

Thank you for reaching out to us. 

We are sorry for the trouble, and we would love to help resolve this. 

Please email us at hi@flutterwavego.com so we can look into your options.

Thank you.

### ★★★★★ 我推荐任何一天！
- Ken Gitonga · 2026-01-30

我从 2020 年开始就与他们合作，他们每天都在进步。干得好，尤其是他们回复电子邮件的速度有多快

> 商家回复 (2026-01-31): Hello Ken

Thank you for your loyalty since 2020! 

We are so glad to hear that you’ve noticed our growth and that our response times have consistently met your expectations. 

We look forward to many more years of working together!

Thank you.

### ★★★★★ 我很欣赏……的一致性
- Christopher · 2026-01-29

我很欣赏在问题解决之前保持一致的沟通

> 商家回复 (2026-01-30): Hello Christopher,

We know how important it is to stay informed when resolving an issue. 

We’re glad our team kept you updated every step of the way, and we appreciate your patience while we got things sorted.

Thank you for the feedback!

### ★★★★★ 刚刚入职，但已经爱上了……
- Ibrahim Afosi · 2026-01-29

刚刚入职，但已经喜欢 Flutterwave，他们非常专业，客户服务是一流的。期待与他们一起度过美好的经历。之后会再写一篇评论。

> 商家回复 (2026-01-30): Hello Ibrahim,

Welcome to the Flutterwave family! 

We’re thrilled to have you on board and so glad to hear that your first impression has been top-notch. 

We’re excited to support your journey and look forward to hearing more from you as you get settled in.

### ★★★★☆ 很棒的服务
- Terranova Impact Initiative · 2026-01-28

客户服务响应非常出色且详细。问题得到了及时解决。服务看起来无缝而且很棒。还不确定汇率，但很高兴知道我可以在全球范围内获得报酬

> 商家回复 (2026-01-30): Hello there,

We’re thrilled to hear you’re enjoying the seamless experience and prompt support. Regarding exchange rates, we follow the prevailing market prices to ensure our rates are transparent and in line with current standards. 

We’re excited to help you grow and get paid from anywhere in the world.

Thank you.

### ★★★★★ 非常好的体验
- Joshua Unoakhe · 2026-01-28

> 商家回复 (2026-01-30): Hello Joshua,

We're thrilled to hear you had a very nice experience with us. Your support means a lot, and we look forward to continuing to serve you.

Thank you.

### ★★★★★ 快速且乐于助人
- Perfect · 2026-01-26

> 商家回复 (2026-01-27): Hello Perfect,

Thank you for the kind words! We're glad we could help.

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