# Freelady 评价与评分 > 来源: OK.one — https://ok.one/review/freelady.shop - 域名: freelady.shop - 分类: 购物与时尚 - 综合评分: 1.2 / 5 (43 条评价) - 评分分布 5→1 星: 0% / 0% / 7% / 2% / 91% - 所在地: China - 数据更新: 2026-10-24 Freelady（freelady.shop）在 OK.one 的综合评分为 1.2 分（满分 5 分），基于本站收录的 43 条用户评价，属于购物与时尚分类，口碑较差。91% 的评价为 1 星，差评比例偏高；商家尚未回复差评；近 12 个月新增 8 条。数据最后更新于 2026-10-24。 ## 最新评价(第 1/3 页) ### ★☆☆☆☆ The product was not as shown on the… - Kathy · 2026-01-12 The product was not as shown on the website. When I received the pants they were about 12 inches too long. When I tried to return they would not cooperate and tried to give me 20% off my next purchase. I said no. They still would not provide a return address. They are currently offering me 30% of the original cost and to pass the pants on or if I "insist" on returning them, I pay for shipping. They have not provided an address to ship the pants back to. ### ★☆☆☆☆ No customer service - Beth Patrick · 2025-12-12 No customer service. I purchased the boot cut jeans. Went with the sizing they provided. The waist was ok, but the seat and thigh area was for a much bigger perscoupon. Material was of poor quality. When I emailed them to get a return and refund, they offered a 20% off coupon on another order. I stated I wanted a refund. After several bartering attempts on their part, i finally took the 50% refund. Don't waste your time. ### ★☆☆☆☆ Actually less than 1 STAR - Kim Marshall Vandaele · 2025-12-11 Actually less than 1 STAR! Upon requesting return address (as per their return policy) all I received was a series of emails with long winded stall tactics! There is no customer service with this company. Save your money for gambling it will be more likely to be successful! ### ★☆☆☆☆ NEVER BUY FROM FREELADY- UNSCRUPULOUS - Kim Shay · 2025-12-03 Unfortunately, I did not check the reviews before ordering. Right after I placed the order I saw all the negative comments & immediately tried to cancel the order. I sent 2 different emails immediately asking to cancel the order. they said they would but then they didn't. The one sweater was totally defective, the armpits were in 2 different places so you look lopsided if you wore it and it definitely was not ultra soft cashmere. The fleece jacket was paper thin and I ordered a 3xl and it was not even as big as a 2xl that I measured it up to. The company is refusing to refund my money & is trying to offer me a 20% discount on my next order. There will never be a next order & the items can not be worn. NEVER EVER BUY FROM THIS HORRIBLE COMPANY ### ★☆☆☆☆ They would not let me return my product - Sarah Dupuis · 2025-12-01 There was nothing wrong with the product, except it didn't fit me properly. I didn't care for the colour of the jeans as they didn't match the picture on the website. I emailed them immediately requesting to return them. Currently, after several emails of back and forth, they offered a coupon or $10 towards other products. I told them I did not want anything other than to return the $70 jeans that I will never wear and get my money back. This seems like it's not going to happen. Very poor customer service. ### ★☆☆☆☆ Complete scammers - Jo Gill · 2025-11-24 I carefully chose the correct sizing. Stupidly I didn't check the reviews I saw their advert on Facebook friends page and thought she wouldn't be promoting it if it was rubbish. Ordered 2xl a size small came. The company just bartering for days on end. At best 50% refund and return the goods. Pure scammers. I hate this company. Seeing reviews first I wouldn't have touched them. ### ★☆☆☆☆ I purchased two pair of pants in a 34”… - Pam carrozza · 2025-11-10 I purchased two pair of pants in a 34” long inseam. They sent me 27” inseam. They won’t send me the correct items and they want me to pay return shipping for the wrong items they sent me. They started by offering me 30% back to keep the pants. The offer went up to 50% back after 2 more back & forth emails. That means I still loose $40 and have nothing to show for it. They refuse to send me the correct product I ordered. ### ★☆☆☆☆ scam - Gwendolyn Jones · 2025-10-25 The items run very very small and quality is poor AND theres no phone number to call for an exchange or a return. I wasted my money ### ★☆☆☆☆ No Returns - Kathy Bacon · 2025-10-22 No returns are offered. DO NOT ORDER FROM FREELADY! Ordered 2 pair of high waisted jeans. Finally received after 2 weeks. Jeans are poor quality, too small and too short. I have reached out for process to return. Update Company offered me a 20% coupon. I asked again for a refund. No direction on how to return the products. Latest update the company suggested I give away the unsuitable products to family or friends. Or sell them. Stating that it will require too much effort for the return. This time they offered $12 and a 20% coupon. ### ★☆☆☆☆ No Refund Policy - I. Brito · 2025-09-18 Company refused to provide refund and offered me $7 and a 20% coupon. What a scam. Product is of poor quality. What a waste of money. Do not order from this company! ### ★☆☆☆☆ Crappy product - Renee Morris · 2025-09-11 Crappy product. I just threw away $60 Buyer beware. I should have know bettet. ### ★★★☆☆ Just okay - Ashley Campbell · 2025-08-24 · 已验证 This blouse is pretty, but I noticed the stitching seems a bit loose in a few spots. It doesn't affect how it wears, though the quality could be better. ### ★☆☆☆☆ BUYER BEWARE - Kelly · 2025-08-19 BUYER BEWARE! BE DEFINITELY SURE YOU WANT THIS PRODUCT. THEY WILL NOT. I REPEAT WILL NOT PROVIDE YIU AND ADDRESS TO RWURN MERCHANDISE . THEY WILL RESPOND EACH TIME WITH SUGGESTIONS ON WHAT YOU CAN DO.OFFERING YOU 20 PERCENT TO BUY ANOTHER SIZE ETC... I PURCHASED 2 ITEMS BOTH WERE TOO SMALL. I REQUESTED RETURN INFORMATION THE SAME DAY I RECEIVED MY PACKAGE. THEY RESPONDED EACH TIME OFFERING A COUPON. NEVER GIVING RETURN INFORMATION. SUGGEST GIVING TO FAMILY MEMBER. WTH!! DONT BUY. ### ★★★☆☆ Average hoodie - Mildred M. · 2025-08-17 The hoodie itself is comfortable, but I'm a bit concerned about the zipper because it feels flimsy. I'm hoping it holds up over time. ### ★★★☆☆ This cardigan is nice and warm - Florence R. · 2025-08-16 This cardigan is nice and warm, but the fabric feels a little itchy against my skin. It's much more comfortable when I wear a long-sleeved shirt underneath. ### ★☆☆☆☆ The photos on their website are NOT… - Anslee Cannon · 2025-08-15 The photos on their website are NOT theirs. What you receive is completely different from what is advertised. Sizing is completely off and it is a different material. The photos advertised online are from American Eagle website for the pants that I purchased. I only realized this after I received the order, and did further research. ### ★☆☆☆☆ Please do not purchase from this… - Erin Gatteri · 2025-08-14 Please do not purchase from this company. I have exchanged multi emails trying to return items purchased that are cheap and awful quality. Only to be told by them that they are reputable company and I should just gift the clothing to someone who would appreciate it. I will end of disputing the charges after they said their return process is difficult and expensive ### ★☆☆☆☆ Item doesn’t fit - Christa McConaghy · 2025-08-12 Item doesn’t fit. They offered a 20% off coupon for their website to order another item. Will not do business with them again. ### ★☆☆☆☆ Horrendous company - Lisa Walker · 2025-08-01 Horrendous company , I purchased an item it didn’t fit, I can’t exchange it and they are trying to deter me from returning the item due to cost and give me 50% back on the item. Complete insanity and if I want to return it , I will endure the shipping cost, and send pictures of the return info etc. NEVER ORDER FROM THEM SAVE YOURSELF THE AGGRAVATION!!! ### ★☆☆☆☆ Return nightmare! - Gloria Wilson · 2025-07-25 Unless you know EXACTLY how the item will fit and you WON’T be returning, DO NOT order from this company! I have been going back and forth through emails trying to get a shipping address to return my item for a full refund. The options they are giving me are ridiculous! “Gift the item to a friend, we’ll give you 20% off your next purchase if you keep the item, etc etc.” I have never had an online shopping experience like this! I have yet to get the necessary information from them and we’re going on a week since the merchandise was received. My suggestion…Don’t buy from this company! --- - 全部评价与筛选: https://ok.one/review/freelady.shop - JSON 接口: https://ok.one/api/companies/freelady.shop - 评分口径与数据来源: https://ok.one/methodology/