Sorry I have to give 3 stars of my goodwill because gamer hideout sunway branch help me of my order #298517 if not it will be 1 star only, why I place order at 9am but i got it at 10pm, and the order it was Nintendo eShop Membership on your website "Voucher Code will be sent to your e-mail account automatically after you made your purchase." But it took 12hour for me get the code and try call support always busy.
Superfast service! Placed order about 30min rider already called to send, impressive! Rider is also super duper friendly! Overall it was a great experience dealing with Gamers Hideout, for sure will continue to support them.
Adequate info on the order windows as my order is under two separate delivery. All delivery is using Gdex under my order, comes with almost no physical box damage. Thank you, Gamers Hideout.
Digital item was send instantly after payment. However, sometimes if there's no stock in system then have to look for customer service but that's fine for me. So far so good. Thanks for the good service ☺️
Hi Jonas! We would like to extend our sincerest apologies on the issue you had with the new PC you bought with us, we hope that with the replacement of the brand new CPU of it, resolved the issue, we would like to hear more after you received the replacement, hope you can come back soon!
I got to grab the products I wanted at a better price and have extended warranty that makes my heart feel at ease. I'm also able to utilise GrabPayLater to pay in instalments and enjoy the products while doing so. Truly thank you for providing such a service.
Bought afew gaming consoles from GH via thier online store and experience has been great. Prices are competitive if there is promotion going on. And really like the GH Rider delivery on same day. So far have not encountered any issues with my purchase and customer experience has improved alot since last time incident.