Gadget Salvation

Hello Charles, Thank you for taking the time to write the review. The reason why your estimates had to be revised is because you had provided incorrect information online. Unfortunately, you had picked incorrect laptop models for two of the laptops, which drastically altered the offer. Furthermore, the cosmetic and functional condition of all three units was misrepresented. Two of laptops did not boot up or powered up and all three arrived with multiple hardware defects. Therefore, those laptops did not meet your online description: "My gadget is fully functional and in flawless (like new) condition”. In any case, you are not obligated to accept the revised offer, as we always give an option to have devices sent back at no cost to you. Hope this clarifies the outcome a bit and if you have any further questions, please do not hesitate to email us directly. Thanks again.

Hi Stephen, thank you for taking the time to write the review. Could you please let us know your order Reference #? Unfortunately, we do not have a Stephen Ghostley in our database.

Hi Hans, thank you for your feedback! Unfortunately, your laptop did not meet the requirements for "Flawless (my gadget looks new), fully functional" quote, therefore, the online estimate had to be adjusted upon inspection.