# Gatehouse Supplies 评价与评分 > 来源: OK.one — https://ok.one/review/gatehousesupplies.com - 域名: gatehousesupplies.com - 分类: 建筑与制造 - 综合评分: 3.9 / 5 (64 条评价) - 评分分布 5→1 星: 63% / 8% / 3% / 8% / 19% - 所在地: United States - 数据更新: 2026-08-10 Gatehouse Supplies（gatehousesupplies.com）在 OK.one 的综合评分为 3.9 分（满分 5 分），基于本站收录的 64 条用户评价，属于建筑与制造分类，口碑一般。71% 的评价为 4 星及以上，19% 为 1 星；商家回复了 71% 的差评；近 12 个月新增 61 条。数据最后更新于 2026-08-10。 ## 最新评价(第 1/4 页) ### ★☆☆☆☆ 我们下了订单购买了一件商品 - Linde Phoenix · 2026-06-30 我们订购了一件商品。我们收到了该商品的另一个变体，他们发誓我们下的订单是错误的，但他们从未像他们声称的那样发送确认订单。他们拒绝解决这个问题并希望向我们收取更多费用。 Brandy 选择了争论与解决的道路，这不是公司的良好代表，我们永远不会再购买。 > 商家回复 (2026-06-30): Hello, and thank you for taking the time to share your feedback. We're sorry to hear about the frustration with your order. After reviewing the order details, our records show a Black safety edge was selected at checkout, and our system log confirms an order confirmation was automatically sent shortly after the order was placed. We understand mistakes happen, and we want to help make this right. We reached out to Miller Edge on your behalf. Although this item was custom-made to the specifications on the order, they've agreed to exchange it for the yellow edge. A 25% restocking fee and shipping charges would apply, as these are standard terms for custom returns. We'd be glad to facilitate this exchange for you whenever you're ready—just reach out to our team, and we'll take care of the rest. ### ★★★★★ 我购买的各个方面都很棒 - K Watts · 2026-06-08 · 已验证 我购买的各个方面都很棒。我以为我需要订购比我实际订购的更多的东西。布兰迪向我详细介绍了我所需要的东西，零件在她说的时候就到了。 ### ★☆☆☆☆ 白兰地很粗鲁而且没用 - Matthew M · 2026-04-28 白兰地很粗鲁而且没用。我订购了钥匙扣，已经两周了，但还没到。我联系了他们，布兰迪说这是我的错，因为他们提供了运费。纯粹的垃圾我会去别处寻找 > 商家回复 (2026-04-28): Hello Matthew, I spoke to Brandy, and she told me your order was shipped the same day you placed it. You did choose the least expensive shipping method available, the US Postal Service, which is usually very reliable, but in this case, they have delayed your shipment. This has nothing to do with our company, as we do not control the US Mail. I am very sorry for the delay. I know how frustrating that can be; however, I do not think it was fair to yell at Brandy and call her vile names, which you also used in an email to us. She is a very sweet girl who was just trying to help you. I truly hope your package arrives soon. ### ★★★★★ 回答我的问题时非常有帮助... - Millie Damon · 2026-04-08 · 已验证 回答我的问题时非常有帮助。 ### ★★★☆☆ 产品很棒 - Mark Tanner · 2026-04-02 · 已验证 该产品很棒。 没有关于订单状态或运输的沟通。一个多星期没有任何消息后，我不得不伸出援手。 ### ★★☆☆☆ 浪费时间。 - Jeffrey Hembury · 2026-03-16 一周多前订购了一个新的门感应探头。商品仍未发货。聊天对话中抱怨该产品必须直接从制造商处订购。如果是这样的话我会亲自向他们订购一件。 ### ★☆☆☆☆ 我已经花了数千美元... - karen kopp · 2026-02-26 我在这家公司花了数千美元，购买了 2 个门操作系统（由于飓风）和多个主板，每个 500 美元（由于闪电），自己安装了它们，现在我需要一些技术帮助，但没有人会帮助我，因为我是居民而不是 Liftmaster 技术人员。 他们告诉我，我必须聘请一名技术人员......不会再从这家公司购买其他产品。 > 商家回复 (2026-02-27): Hi Karen, We sell over 8000 products from many different vendors. Unfortunately, to offer such low prices, we do not have technical staff, which is why we referred you to the manufacturer. Liftmaster encourages end users to have their parts and products installed by authorised dealers, and they provide technical support to them if needed. Depending on the product, they often do not offer gate or commercial support to end users due to liability issues. ### ★★★★☆ 直线车库门链轮。 - Daniel Stehly · 2026-02-09 · 已验证 他们有线性车库门开启器的零件。零件价格合理。 运费 7 美元。对于USPS的优势来说，花了8天的时间，对于一个小链轮来说，有点不合理。但如果你是唯一拥有这个角色的人之一，你就可以自己做决定。我得到它。 ### ★★★★★ 快速运输 - Patty Wasco County Latham · 2026-02-09 · 已验证 ### ★★☆☆☆ 退款难 - Gaige · 2026-01-30 我在 9 月份订购了一块开门器电路板，因为我知道它缺货。等了 3 个月后，我终于决定买一个新的开门器...我要求退款，并被告知我会在 3 到 5 天内在我的卡上看到退款...5 天后我的卡上没有出现退款..没什么大不了的，所以就继续等待..我最后给他们发了电子邮件，告诉他们没有退款到我的帐户。 1 月 6 日我被告知确实已退款。 我再次给他们发电子邮件要求调查此事，因为我这边没有退款。我什至发送了我的信用卡对帐单的视频，显示没有退款......日复一日，没有任何回复......我向我的信用卡公司报告了欺诈行为，该公司已经处理了退款，现在正在尝试从 Gatehouse Supplies 获得退款。 > 商家回复 (2026-01-30): Hi Gaige, Really sorry about this. The problem is that we change credit card processors between the time you placed the order and the time you requested the refund. When Brandy processed the refund, it showed as processed on our end, so we thought it was handled for you. Please let Brandy know if you don't see the money coming back now. Again, our apologies. ### ★★★★★ 优质而快捷的客户服务！ - t-dub · 2026-01-09 · 已验证 我负责管理中层建筑车库门的远程控制系统。 每当我需要为大楼内的人员获取遥控器时，Gatehouse Supplies 都会为我提供帮助。 我只是在任何特定时间在我的地方储备 3 个遥控器，当我的邻居获得它们时我会更换它们。 Gatehouse Supplies 总是有我需要的库存，而且他们总是准确、快速地发货以补充我的库存。 感谢 Gatehouse Supplies 提供的优质、快捷的客户服务！ ### ★★★★★ 订购很容易，我收到了…… - Gregory Burns · 2026-01-09 · 已验证 订购很容易，几天之内我就收到了。编程很容易。 ### ★★★☆☆ 必须修改零件以适应。 - Darren Loftis · 2026-01-09 · 已验证 体面的服务订购，运输缓慢，零件无法正确组装，必须进行修改才能安装。 ### ★☆☆☆☆ 部分仍在等待 - John Baty · 2026-01-03 · 已验证 仍在等待，直到两周后我给他们发电子邮件时才说缺货。 ### ★★★★★ 完美的零件和支持将订购...... - Frank · 2026-01-02 · 已验证 完美的零件和支持将再次从他们那里订购！ ### ★★☆☆☆ 该零件花了 4 周才送达。 - Joseph · 2025-12-04 · 已验证 > 商家回复 (2025-12-04): Joseph, really sorry about the delays. It took us 2 weeks to get it shipped, which is totally unacceptable. The Liftmaster warehouse is having issues shipping products to us; they assured me they are working on it. Again, my apologies. ### ★★★★★ 按时交付正确的零件。 - Paula Dorris · 2025-12-02 · 已验证 ### ★★★★★ Gatehouse 拥有……所需的部分。 - Rick Wintermute · 2025-11-19 · 已验证 Gatehouse 以合理的价格提供了所需的零件，并且交货很快。 ### ★☆☆☆☆ 零件清单具有误导性（错误的项目...... - James M · 2025-11-05 · 已验证 零件清单具有误导性（购买和发送了错误的物品）。 运送需要两周时间。 退货流程无响应。 几乎没有什么可以补充的积极因素。 > 商家回复 (2025-11-06): James, I'm really sorry that you had an issue. I understand that you thought you were getting the entire rail assembly for $30, but the description indicates that it's just a parts pack and a rail connector, and there is a photo. We are happy to take it back, and I apologize for any confusion you may have experienced. ### ★★★★☆ 物品如描述 - Thomas Hansen · 2025-11-02 · 已验证 项目如所描述。不得不提示 Gatehouse 运送我的订单。否则是一次不错的经历。 --- - 全部评价与筛选: https://ok.one/review/gatehousesupplies.com - JSON 接口: https://ok.one/api/companies/gatehousesupplies.com - 评分口径与数据来源: https://ok.one/methodology/