Get Fleetsmarts

We have reviewed the information available and, at this time, we are unable to locate any record of an account, transaction, or service under the name provided. We also note that the same review has been posted for multiple businesses, which makes it difficult to determine whether this complaint is related to an actual interaction with our company. To ensure we can properly review and address any legitimate concerns, we need additional information to verify your identity as a customer. Please provide the business name, email address, phone number, and any reference or account number associated with your interaction with us. Once this information is received, we will promptly review our records and respond accordingly.

We understand how concerning situations involving disputed transactions can be, especially when potential fraud is involved. For security and compliance reasons, all fuel card disputes are reviewed through a formal investigation process by our fraud and card services team. Refund decisions are based on the findings of that review, including transaction details and account activity. Frontline representatives have limited visibility into these investigations, which can sometimes make communication feel delayed or incomplete. To ensure your dispute is properly reviewed and escalated, we encourage you to contact our compliance team directly at 801-893-3600. Speaking with the appropriate team allows your case to be reviewed in full and any available clarification to be provided. Fleetsmarts remains committed to safeguarding accounts and addressing fraud concerns carefully and responsibly.

We take feedback like this seriously and want to address the claims clearly and responsibly. Fleetsmarts does not file UCC liens without disclosure, nor do we enforce agreements outside of the terms communicated during onboarding. Any UCC filing is associated with the setup of a credit or service program and follows established procedures. Cancellation requests and account status are reviewed based on the specific details of each account to ensure accuracy and compliance. We understand that misunderstandings can occur, especially when multiple communications are involved, and our goal is always to provide clarity and resolve concerns appropriately. To allow us to review your situation in detail and address your claims directly, we encourage you to contact our team at 801-893-3600. Speaking with us will allow us to verify the information and outline the proper next steps. Fleetsmarts remains committed to transparent practices and supporting business owners with reliable factoring and fuel card solutions.

We take statements like this seriously and want to address them clearly and responsibly. Fleetsmarts does not create fake contracts or place filings without prior disclosure. Any UCC filing or account action is completed as part of a documented onboarding process and in accordance with applicable requirements. Requests for release are handled through established procedures to ensure accuracy and compliance. We encourage you to contact our team directly at 801-893-3600 so we can review your specific situation, verify the details, and address your concern appropriately. We remain committed to transparent business practices and supporting our customers in a professional manner.

We’re thrilled to hear that you’re happy with our service! At Fleetsmarts, we strive to make every experience smooth, reliable, and supportive for our carriers. Thank you for your trust and recommendation.