# Getlabs 评价与评分

> 来源: OK.one — https://ok.one/review/getlabs.com

- 域名: getlabs.com
- 分类: 健康与医疗
- 综合评分: 4.4 / 5 (102 条评价)
- 评分分布 5→1 星: 81% / 2% / 1% / 2% / 14%
- 所在地: United States · Miami
- 数据更新: 2026-08-11

Getlabs（getlabs.com）在 OK.one 的综合评分为 4.4 分（满分 5 分），基于本站收录的 102 条用户评价，属于健康与医疗分类，口碑良好。83% 的评价为 4 星及以上，14% 为 1 星；商家回复了 100% 的差评。数据最后更新于 2026-08-11。

## 最新评价(第 1/6 页)

### ★☆☆☆☆ Getlabs 完全不可靠。
- Craig Savage · 2026-08-10

Getlabs 刚刚打电话给我重新安排了与 @Geviti 相关的抽血时间 - 清晨预约的前一天晚上。  这与我在@LifeForce 与他们的经历类似，也是我取消与他们两年关系的主要原因。在前一天晚上打电话重新安排（根据我的经验，一次又一次地重新安排，然后取消）我的约会是不可接受的。  每一个与他们合作的公司都应该重新考虑他们的关系。

> 商家回复 (2026-08-10): We’re sorry to hear about your experience and understand your frustration with receiving a rescheduling call the night before your appointment. We recognize how disruptive a last-minute change can be, particularly when you have planned your schedule around an early morning appointment.

We also understand your concern given your previous experience with Getlabs. This is not the experience we want for our patients, and we take your feedback seriously. We are escalating your feedback to our operations team so we can review what occurred and identify opportunities to improve the reliability of our scheduling process.

We sincerely apologize for the inconvenience and appreciate you taking the time to share your experience.

### ★★★★★ 钻石曾是一位甜心
- Janna · 2026-08-05

钻石是个甜心。她很有礼貌，速度很快，让我感到平静。强烈推荐钻石！！

### ★★★★★ 妮可是非凡的
- Mz Muhammad · 2026-08-04

妮可是非凡的。她非常专业而且非常有个性。她的沟通清晰，她的能量富有感染力。我有“动静脉”，她很顺利地找到我的静脉来抽血。对于静脉放血预约来说，这是一次非常好的体验。

### ★☆☆☆☆ 我预约了周三，然后……
- Ari · 2026-07-31

我预约了周三，但 getlab 重新安排了我的预约 3 次。没有我可以联系的电话号码，也没有人回复我的电子邮件

> 商家回复 (2026-07-31): Thank you for sharing your feedback. We're very sorry to hear about your experience and understand how frustrating multiple reschedules and difficulty reaching our team can be.

This is not the level of service we strive to provide. We have reached out to request your appointment details so we can investigate what happened, and a member of our team will contact you as soon as possible to assist and work toward a resolution.

### ★☆☆☆☆ 多次取消
- Andrew Cox · 2026-07-30

我已经被这家公司取消了 3 个约会。第一个没有沟通——技术人员没有出现。接下来的两场比赛在前一天被取消。对于每天朝九晚五工作的人来说，他们的工作时间完全不可行，除非你在黎明时分起床，但无论如何他们都会取消那个约会。

更新：我的第四个约会被取消了。如果我的医疗服务提供者使用另一家公司，我会很兴奋。遗憾的是，我不能和其他人一起去。我写这篇文章是因为确认技术中心还有半小时路程。一次简单的抽血不需要 5 次预约和近一个月的时间。

> 商家回复 (2026-07-31): Thank you for sharing your feedback. We're very sorry to hear about your experience. We understand how frustrating multiple cancellations can be, especially when you've planned your schedule around your appointment.

Experiences like the one you described are very uncommon and are not the standard we strive to provide. We take situations like this very seriously and are continuously working to improve our scheduling and communication to ensure a reliable experience for every patient.

### ★☆☆☆☆ 我在预约的那一刻被取消了
- Sidharath Chhatani · 2026-07-22

通过 Function Health 预订进行血液检查。按照他们的要求禁食并做好准备，照顾宠物等。正好上午 10 点，他们打电话说他们不能来赴约，就好像他们知道但不想告诉我们这件事一样。真的很烦人，必须预订所有这些，现在又要等另一天亲自去完成测试。

> 商家回复 (2026-07-26): Thank you for taking the time to share your experience. We're very sorry for the frustration and inconvenience this caused, especially after you had prepared for your appointment by fasting and arranging your schedule.

We understand how disappointing it is to have an appointment change at the last minute, and this is not the experience we want our patients to have. We appreciate your feedback and are continually working to provide a more reliable experience.

### ★☆☆☆☆ 如果可以的话我会留下零星
- Heather Rindo · 2026-07-19

如果可以的话，我会留下零星。凤凰城地区，通过 Labcorp 门户网站在线预约，因为它们也很糟糕 - 很难预约，最近的预约也要半小时路程，总是还要等待。收到电子邮件和短信确认，收到电子邮件和短信预约提醒，预约窗口来来去去，没有联系 - 没有短信，没有电话，没有电子邮件。网站上都是人工智能机器人说抱歉，但没有提供解决方案。当然，他们立即从我的账户上拿走了 100 美元。真是个废话。公司模式。现在加上试图拿回我的钱的麻烦，我仍然回到了起点。就这么多方便。希望我先检查一下评论。

> 商家回复 (2026-07-20): We're very sorry to hear about your experience and understand how frustrating this must have been.

We take concerns like yours seriously and would like the opportunity to investigate what happened. At this time, we have been unable to locate your appointment based on the information provided in your review.

We've reached out to request a few additional details so we can identify your appointment, confirm that your refund has been processed, and investigate why your appointment was missed. Once we receive that information, we'll work to resolve this as quickly as possible.

We sincerely apologize for the inconvenience and appreciate the opportunity to make this right.

### ★★★★★ 我们的服务真是太棒了……
- Thomas and Catherine Lyon · 2026-07-09

在舒适的家中完成血液检查是多么美妙的服务啊。 
工作人员很友好，我们甚至没有感觉到针！两位女士都很专业，经验丰富。让我们的实验室在家工作是值得的！ 
我强烈推荐 Getlabs 的家庭常规实验室服务。

### ★★★★★ 很棒的经历和很棒的员工
- jacqueline · 2026-07-07

我们为残疾人士使用 GetLabs，这次很幸运能请到 Lina B 作为我们的抽血医生。在整个预约过程中，她非常耐心和理解。她确实让这对每个人来说都是一次积极的经历，我们非常高兴。

### ★☆☆☆☆ 取消预约
- Joanne Wright · 2026-06-23

我和我丈夫在过去一周都取消了约会。
我们都禁食了，有提前预约，我们已经做好了准备，但他们在没有通知的情况下就取消了。
总体来说体验很差。
我已经要求退款，我丈夫选择重新安排，所以我们拭目以待！

> 商家回复 (2026-06-27): Thank you for taking the time to share your feedback. We understand how disappointing it is when an appointment is canceled after you've prepared for it, especially when fasting is required.

We can confirm that your refund has been processed, and your husband's appointment has been rescheduled. We appreciate your patience and the opportunity to continue serving him.

### ★★★★★ 服务好
- Michael Pivero · 2026-06-21

### ★★★★★ 友善，让我感到轻松
- Amber McFadden · 2026-06-19

友善，让我感到轻松。她来的时候，德克萨斯州卡罗尔顿正在酝酿暴风雨，而且我们家也停电了。 
她太棒了

### ★★★★★ 有礼貌、友好、准时
- Hugo · 2026-06-19

### ★★★★★ 便捷、专业的服务
- Andrea Frank · 2026-06-19

托尼娅准时到达，很熟练地使用针（我几乎感觉不到它），而且非常有风度和专业。不用去实验室抽血，而是可以在方便的时候在家里完成，这真是太棒了。

### ★☆☆☆☆ 我无法阻止任何人……
- Doug Spencer · 2026-06-18

我无法阻止任何人利用企业。  有史以来最糟糕的服务!!!!!!!!!

我们为我年迈的母亲预约了——你必须提前支付费用——因为他们的短信确认让她困惑，而不是打电话，他们取消了她的预约。   我们找出了问题所在，重新安排了时间，然后他们没有出现，但说他们出现了，并取消了她的来访。

她住在独立生活区，我确信那位员工太愚蠢了，不会在前台提问，而是去了大楼的辅助生活区，而不是询问前台的人。

没有电话号码。  只聊天……这都是人工智能。  你不能和人类说话！  可怕的、糟糕的服务，如果他们如此无能且无法处理，就应该失去尽可能多的业务。

> 商家回复 (2026-06-20): We're very sorry to hear about your experience and appreciate you taking the time to share your feedback. This is not the level of service we strive to provide at Getlabs.

While many patients choose to use our chat feature, we do have a team of live Patient Experience representatives available to assist, and I'm personally happy to help resolve this for you. I've reached out privately to request your appointment ID or your mother's information so I can review the details and contact you as soon as possible.

We take concerns like this seriously and would appreciate the opportunity to investigate what happened and make things right.

### ★★★★★ 易于安排
- Linda Varga · 2026-06-18

易于安排，准时到达，值得额外的费用。

### ★★★★★ 沟通、及时、关怀、友善
- Connie Eaglin · 2026-06-18

### ★★☆☆☆ 没有遵守程序
- James · 2026-06-18

没有遵循程序。似乎他们想回去，尽管他们没有提前通知，而且我已经为他们打开了，然后他们回到他们的车辆上，选择当时发起呼叫来验证身份，而不是只是问我。

他们还用力刺血，抽血更痛苦。总的来说，这是比我以前经历过的更糟糕的经历。

> 商家回复 (2026-06-20): Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations, as this is not the level of service we strive to provide.

I've reached out to you privately to gather a few additional details so I can locate your appointment and review what occurred. Once I have that information, I'll investigate the concerns you raised regarding the collection process and your overall experience and follow up with you directly.

We appreciate you bringing this to our attention and the opportunity to look into it further.

### ★★★★★ Getlabs：可靠且有能力
- Ken · 2026-06-17

Getlabs 是一家非常可靠和有能力的公司，在过去的几年里我一直使用它们，包括他们最近的访问。他们所有的抽血医生都擅长从我残疾的配偶身上抽取血液样本，因为我的配偶很难找到可用的静脉。 Getlabs 总是让我随时了解专家来访的时间安排。

### ★★★★★ 很高兴！
- Sarah Warman · 2026-06-17

Porsha 准时、友善、专业、擅长她的工作、快速且个性化。

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