# PowerPay 评价与评分 > 来源: OK.one — https://ok.one/review/getpowerpay.com - 域名: getpowerpay.com - 分类: 金钱与保险 - 综合评分: 3.7 / 5 (100 条评价) - 评分分布 5→1 星: 64% / 4% / 1% / 1% / 30% - 所在地: United States · Spring House - 数据更新: 2026-08-11 PowerPay（getpowerpay.com）在 OK.one 的综合评分为 3.7 分（满分 5 分），基于本站收录的 100 条用户评价，属于金钱与保险分类，口碑一般。评价两极分化：68% 给出 4 星及以上，同时 30% 打了 1 星；商家回复了 100% 的差评；评价主要围绕客户服务、价格。数据最后更新于 2026-08-11。 ## 最新评价(第 1/5 页) ### ★★★★★ 珍妮尔和安 A. - DM · 2026-07-14 Janelle 和 Ann A. 都非常乐于助人。 Janelle 听取了我的担忧并迅速将我转移到正确的部门/人员。 Ann A. 非常详细地提供了我所需的信息，并花时间仔细地解决和解释了我的所有问题。 > 商家回复 (2026-07-21): Hello, we appreciate you taking the time to leave us a 5-star review! It's wonderful to know that Janelle and Ann provided great assistance. If we can assist you with anything further, please feel free to reach out! Have a great day! ### ★★★★★ 安A很棒 - Dana Kerby · 2026-07-03 Ann A. 很有礼貌，能够满足任何需要。 我错过了一个电话并回了电话。 她能够解决这个问题并回答我有关设置自动付款的问题。 > 商家回复 (2026-07-06): Hello Dana, we thank you for taking the time to give us a 5-star review! Your feedback is very much appreciated and we are so glad Ann was able to assist. If there is anything else we can do for you, please let us know! Have a wonderful day! ### ★★★★★ 安A - Ruthanne · 2026-07-02 Ann A. 在我们的互动中非常专业和礼貌。 谢谢。 > 商家回复 (2026-07-06): Hello Ruthanne, we appreciate you taking the time to give us a 5-star review! We are so glad Ann was able to assist. If there is anything else we can do for you, please let us know! Have a beautiful day! ### ★★★★★ Ann A 很有效率，而且很好… - Jack Napier · 2026-06-25 Ann A 工作效率高，善于沟通。 > 商家回复 (2026-06-30): Hi Jack, we are so happy to hear Ann was able to assist you! We greatly appreciate you taking the time to write us a review. If you need any further assistance, please feel free to give us a call. Have a great day! ### ★★★★★ 高度专业 - VALUED CUSTOMER · 2026-06-24 高度专业、快速、切题。 给出了清晰准确的指示。 很高兴与您交谈。 > 商家回复 (2026-06-30): Hello, we thank you for taking the time to give us a 5 star review! Your feedback is very much appreciated. If there is anything else we can do for you, please contact us at 1-(800) 666-8992. ### ★☆☆☆☆ 沟通不畅和网站故障 - Dave L · 2026-06-23 我强烈建议通过另一家公司为您的房屋装修贷款融资。我在第一笔付款到期之前还清了贷款。那天他们的网站非常出问题，但我的帐户显示已全额付款。后来我收到一封电子邮件，说付款没有成功。 几个月后，我开始每周收到电子邮件和电话通知，要求支付 15 美元资金不足的通知，尽管资金已经到位。 15 美元他们的网站无法正常工作？ 在这个过程中，沟通不顺畅。 我意识到这只是 15 美元，但却是糟糕的客户服务背后的主要原因。 > 商家回复 (2026-06-30): Hello Dave, we are so sorry to hear your experience was not positive. We aim to provide exceptional service and experiences at PowerPay. To better assist you and so we can discuss your issue further, please contact us at 1-(800) 666-8992. We look forward to speaking with you. ### ★★★★★ 原始合同未完全签署... - Edward G. Reich · 2026-06-09 解释了为什么它被接受的问题...处理来自水牛听力评估服务的助听器...辞职并接受合同..非常好。解释说我会收到你们公司的付款通知 > 商家回复 (2026-06-30): Hello Edward, we appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know. ### ★☆☆☆☆ 这家公司试图敲诈老年人 - James Wagner · 2026-05-31 这家公司一直试图敲诈我母亲，偿还她不欠的贷款。这是第二次发生。他们欺骗那些不懂事的老人，向他们收取比他们每月所欠的费用更高的费用。当您尝试解决问题时，他们会将您转至印度的呼叫中心。这是一家不诚实的企业，请勿与该公司签署任何类型的贷款协议。他们具有掠夺性，并试图利用老年人索要他们不欠的款项。老实说，我不知道如何允许这家公司继续运营。 避免 避免 避免。 > 商家回复 (2026-06-30): Hello James, we apologize for any inconveniences that you may have experienced. At PowerPay, we appreciate all feedback as it allows us to continue to improve our processes. To better assist you and so we can discuss your issue further, please contact us at 1-(800) 666-8992. We look forward to speaking with you. ### ★★★★★ Ann A 是与我交谈的人，即使我打断了她的几本书，她也非常乐于助人且非常专业 - Perry Adam · 2026-05-15 人们很好而且很专业，不需要等很长时间，很多公司都是这样 > 商家回复 (2026-05-27): Hello Perry, we are so grateful you took the time to write us a wonderful review! We are so glad to hear Ann was able to help you. At PowerPay we strive for exceptional customer service and are so happy to hear we met your expectations. If you need anything further, please feel free to reach out to us! ### ★★★★★ 卓越的客户服务… - Julius Degumbis · 2026-05-12 与 Ann A 交谈是一次愉快的经历。谈话速度很快，解释也很好。 > 商家回复 (2026-05-27): Hi Julius, thank you for taking the time to write us a great review! We are very happy to hear Ann was able to assist you. If you need any further assistance, please don't hesitate to reach out to us. Have a great day! ### ★☆☆☆☆ 这家公司相当简陋 - Kristin Tremmel · 2026-04-26 这家公司相当简陋。我和他们一起资助了一个家居装修项目，很快就还清了。我发现他们向信用局报告的情况非常松懈。我对他们报告的余额提出异议，他们纠正了它，然后 2 个月后，又改回来了！我付清的余额为零，虽然他们的网站是这样说的，但他们报告的金额要大得多（几乎是项目的原始成本）。获得任何类型的客户服务也是一种令人沮丧的练习。我想我没有给他们机会在还清账户之前向我收取足够的利息。 0/10 不推荐。通过吉多/暴民融资不会那么令人烦恼。 > 商家回复 (2026-05-29): Hi Kristin, thank you for sharing your experience. Our goal is to make our processes as transparent as possible and apologize for any frustration regarding your credit reporting. Please keep in mind that while our internal systems update immediately upon payment, updates to the credit bureaus typically follow a monthly reporting cycle and can take 30–60 days to reflect on your credit report. Please contact our support team at support@getpowerpay.com so we can review your account status and ensure everything is reporting accurately. ### ★★★★★ 非常专业和耐心。 - Gary Thorne · 2026-04-21 非常专业和耐心。 告诉我需要什么并帮助我解决任何问题。 安A太棒了！ > 商家回复 (2026-04-21): Hello Gary, thank you so much for taking the time to write us a 5-star review! We are so happy to hear Ann could answer your questions. If you need anything further, please don't hesitate to reach out to us. Have a great day! ### ★☆☆☆☆ 虐待老年人-Powerpay/Erie Home-老年人金融剥削 - TJ · 2026-04-09 在发现 Erie Home 通过 Powerpay 为我们的祖母（80 岁）安排了总计 88,000 美元的融资，用于更换 1,400 平方英尺的屋顶和两个车库（11% 利息）的 15 年期贷款，到期日为 181,000 美元，其中包括 10,000 美元的贷款费用。我们立即通过授权书要求撤销贷款（在撤销期限内通过挂号信、电话和电子邮件）。我们还要求不再与脆弱的成年人和受害者联系……果然，他们仍在联系她，并直接尝试收取贷款。强烈建议谨慎行事。然而，他们确实给我发了一封电子邮件，说明我需要联系伊利之家了解贷款修改事宜。然而伊利之家表示他们是第三方，与贷方/金融门户网站无关。绝对是骗人的！！！ > 商家回复 (2026-04-21): Hello TJ, we are very sorry to hear your grandmother's experience was not positive. We aim to provide exceptional experiences at PowerPay. We want to speak with you further about your concerns and learn more about the situation. Please give us a call at 1-800-397-4485 at your earliest convenience. ### ★★★★★ Ann A 很快就解决了我的问题并且…… - Kathy O · 2026-04-08 Ann A 快速而礼貌地解决了我的问题。 > 商家回复 (2026-04-21): Hi Kathy, we are so happy to hear Ann was able to assist you! We greatly appreciate you taking the time to write us a review. If you need any further assistance, please feel free to give us a call. Have a wonderful day! ### ★☆☆☆☆ 不要相信这家公司！！！ - Monica Menchaca · 2026-03-26 我们通过 Erie Home 安装了屋顶，但融资是由 PowerPay 处理的 - 事先没有明确解释。 PowerPay 非常难对付。他们的在线系统从来没有工作过，迫使我每个月都要打电话来付款，通常等待时间很长，电话也掉线——最终迫使我设置自动付款，以避免麻烦。 我一直支付超过要求的费用，但贷款条款仍不清楚。当我通过银行付清余额时（银行发送的金额超过了报价），我仍然被告知我欠了额外的钱。 我在抗议中支付了最后一笔款项，只是为了关闭账户并避免我的信用风险，而不是因为我同意这笔费用。 总体来说非常令人沮丧的经历。 Erie Home 和 PowerPay 之间缺乏透明度，使得这件事变得比原本应该困难得多。我强烈建议在同意任何事情之前以书面形式获取所有融资细节。 > 商家回复 (2026-04-07): Hello Monica, thank you for bringing your concerns to our attention. We are sorry to hear your experience was not positive. In order to discuss your issue further, a member of our team will be reaching out to you. ### ★☆☆☆☆ 对于无法与雇主联系的员工没有帮助。 - Brandon · 2026-03-23 在我的前雇主拒绝与我交谈后，我试图寻求帮助以获取我的 t4 和其他信息。打了几次电话后，我被告知他们无法提供任何帮助，我只需要让我的前雇主帮助我（我无法联系）。 > 商家回复 (2026-03-23): Hi Brandon, thanks for reaching out! PowerPay is a financing company, it looks like this review may have been intended for someone else. If there is something we can help you with, feel free to let us know! ### ★★★★★ 干得好 - Deborah Bourgeois · 2026-03-21 由于我遇到了麻烦，Ann A 帮助我们将贷款送到了我可以签字的地方。 > 商家回复 (2026-03-23): Hello Deborah, we thank you for taking the time to give us a 5-star review! Your feedback is very much appreciated and we are so glad Ann was able to assist. If there is anything else we can do for you, please let us know! Have a wonderful day! ### ★★★★★ 谢谢，安 A 给了我很大的帮助，而且…… - Jon Estrin · 2026-03-10 谢谢，Ann A 提供了很大的帮助，很高兴与她交谈 > 商家回复 (2026-03-17): Hello Jon, thank you for the kind words! We are happy to hear that Ann A was able to assist. We’re so lucky to have them on the team—thanks for noticing the hard work they put in! ### ★☆☆☆☆ PowerPay 直到 11 月都还很好…… - John Bausano · 2026-03-06 PowerPay 直到 2025 年 11 月都表现良好。此后，该公司就不再向我发送对账单了。我知道许多公司正在放弃邮寄账单以削减成本，但我从未收到任何通知——没有信件，没有电子邮件，什么也没有——通知我这一变化。 我尝试打电话，结果被列入等候名单，但没有人回电。几天后，当我再次尝试时，自动化系统仍然说我在队列中。我也发送了电子邮件，但从未收到回复。幸运的是，我能够在线登录并继续付款，但即便如此，我的问题也没有得到解答。 由于完全缺乏沟通和客户服务，我不得不给 PowerPay 1 星的评级。如果可以选择零，那就更准确了。 — 约翰·包萨诺 > 商家回复 (2026-03-06): Hello John, thank you for bringing your concerns to our attention. We are sorry to hear your experience was not positive. At PowerPay, we appreciate all feedback as it allows us to continue to improve. In order to discuss your issue further, a member of our team has reached out to you. We look forward to speaking with you! ### ★★★★★ 太棒了！！！ - John · 2026-03-03 我今天使用 PowerPay 的经历非常棒，我真的很喜欢与 Ann A 的谈话。她以易于理解的方式向我解释了一切。 > 商家回复 (2026-03-06): Hello John, we thank you for taking the time to give us a 5-star review! Your feedback is very much appreciated and we are so glad Ann was able to assist. If there is anything else we can do for you, please let us know! Have a wonderful day. --- - 全部评价与筛选: https://ok.one/review/getpowerpay.com - JSON 接口: https://ok.one/api/companies/getpowerpay.com - 评分口径与数据来源: https://ok.one/methodology/