Global Test Supply

We’re very sorry to hear that you’re experiencing an issue with your product, Warren. We’ve tried reaching out several times so we can help resolve it with you. Please contact us at your earliest convenience.

Love to hear that you're satisfied with your meter. Thank you for sharing your experience with us, Aaron.

We apologize for the inconvenience you’ve experienced, Robert. In order to process the return, the manufacturer required additional information, but unfortunately, we did not receive the responses needed to move forward with the authorization. We truly wanted to help resolve this matter and are still willing to assist if you would like to continue the process. Please reach back out to our support team with the requested information so we can work toward a resolution.

Thank you for your kind feedback, Januusz. We truly appreciate your interest in continuing to work with us. Our customer service team will reach out to you to provide more details and assist further. In the meantime, you’re still very welcome to place orders directly through our website. Don’t hesitate to reach out if you need help placing an order or have any additional questions.

We apologize for the delay and inconvenience you experienced with your order. Unfortunately, the manufacturer notified us after the order was placed that part of the order had been discontinued, which contributed to the delay. We also understand your cancellation request was not processed in time before one item was shipped. To help resolve the matter, we have offered a return authorization so the shipped item can be returned for a refund. If there is anything else we can do, please let us know.

Thank you for the great review, Dr. Stewart! We’re glad to hear you found great value in the products and that the quoting, payment, and shipping process all went smoothly for you. It’s nice to know everything stayed on track for your laboratory testing needs.

Thank you for your detailed feedback. We’re glad to hear you were satisfied with our products and the support from our team, but we’re sorry for the delays and gaps in communication you experienced. We understand the importance of timely updates and accurate lead times, and we regret that this was not your experience. Your feedback has been shared internally as we continue working to improve our processes and communication. We appreciate you taking the time to share your experience.

Thank you for taking the time to leave us a review, Ainslie.

Thank you for sharing your experience, Timothy! It’s great to hear that you were able to successfully refurbish your 40-year-old Snap-On AC manifold gauge set and find the right replacement gauges and accessories with us. We truly appreciate your support and look forward to helping with your future AC needs.

We sincerely apologize for the delay with your order, Pamela. An unforeseen issue on the manufacturer’s side prevented us from receiving the part within the expected timeframe. We are currently reviewing this with them to ensure that lead times are met moving forward. Thank you for your patience and understanding.

We’re sorry to hear about your experience, Erasto. Calibration turnaround times can vary depending on the equipment and workload, but we understand how important timely service is and apologize for the delay you encountered. We’re always working to improve our processes and appreciate you bringing this to our attention. If there’s anything we can assist you with, please don’t hesitate to reach out—we’d be happy to help.

Thank you for your feedback, Rob! We look forward to working with you again.

We're sorry for the delay and appreciate your patience, Juan. We sent you an email on March 16 with information about the stand for your cordage meter. We’re currently experiencing a slight delay in responses due to a backlog. Please feel free to reply to that email if you have any further questions.

That's great, Kevin! We appreciate you sharing your feedback.

Thank you for sharing your feedback with us, Alex. We are a proud distributor of many quality brands and are glad you were able to find what you needed.

Love to hear it! Thank you for choosing us, Mark, we look forward to working with you again.

Thank you for your feedback, and we’re sorry for the inconvenience caused, Vincent. Requesting photos is part of our standard process to confirm missing items, but we understand this added an extra step. A replacement kit has now been arranged at no charge to resolve the issue. If you need anything further, please feel free to contact us directly.

Thank you for your feedback, Bruce. We determine our stocked items based on both sales trends and product availability. If you need assistance with anything at all, please don’t hesitate to reach out, we’re always happy to help. Wishing you a wonderful day!

Congratulations, Troy! Enjoy your winnings.