# GLOSSYBOX 评价与评分

> 来源: OK.one — https://ok.one/review/glossybox.de

- 域名: glossybox.de
- 分类: 美丽与健康
- 综合评分: 3.9 / 5 (200 条评价)
- 评分分布 5→1 星: 61% / 10% / 6% / 4% / 20%
- 所在地: United States
- 数据更新: 2026-08-27

GLOSSYBOX（glossybox.de）在 OK.one 的综合评分为 3.9 分（满分 5 分），基于本站收录的 200 条用户评价，属于美丽与健康分类，口碑一般。20% 的评价为 1 星，差评比例偏高；商家回复了 100% 的差评；近 12 个月新增 7 条。数据最后更新于 2026-08-27。

## 最新评价(第 1/10 页)

### ★☆☆☆☆ 可耻
- Ashley Patterson · 2026-05-26

这家公司让你很难取消订阅。我从来没有见过这样的东西。据我所知，我报名了 3 月至 3 月，但他们只允许您在每月的某些时间发出取消通知，前提是您能弄清楚如何完成这一切。他们确认了我的取消，并从我的帐户中又扣除了两笔付款 - 每次我抱怨时，我都会收到新的答复来欺骗我 - 他们没有遵循我的投诉线索，这意味着我必须一遍又一遍地解释 - 也许这也是故意的，这样你就放弃了，让他们在你的余生中帮助自己拿走你的钱。和其他人一样，我也威胁要将其纳入交易标准。最终，他们向我保证不会再付款，但没有给我一个令人满意的解释，说明为什么他们从我的帐户中非法收取未经授权的付款。他们道歉了，要求我做一项调查，并说如果我想退还最近两个月的付款，我就必须不厌其烦地退回我不想要的盒子。一家公司的绝对耻辱（而且，盒子很好，通常里面有一个好产品，值得。你最好把钱花在你真正想要的东西上） 
编辑：尽管有以下回复，但尚未发送私人消息

> 商家回复 (2026-05-27): 你好 Ashley，

感谢抽出时间留下评价。

很抱歉听到这个问题，我们确实想解决这个问题。请回复通过你的 TrustPilot 账户发送给你的消息。

我们期待尽快解决这个问题。

此致，

Leah

### ★☆☆☆☆ 我会非常小心
- Consumer · 2026-03-03

我会非常小心的。他们会自动续订您的订阅，并尝试将您绑定到新的 12 个月协议，尽管他们会向他们发送消息要求您按时取消。

> 商家回复 (2026-03-04): Hi,

Thank you for taking the time to leave a review.

We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your TrustPilot account?

We look forward to getting this resolved.

Kind Regards,

Leah

### ★☆☆☆☆ 可怕的公司
- Sheena macmillan · 2025-12-18

可怕的公司。至少设法找出我的帐户被禁用的原因。 Glossybox 指责我设立新帐户以获得折扣。我注册新帐户的唯一原因是他们不小心禁用了我的旧帐户。我什至告诉他们我使用了我的合作伙伴电子邮件，这样我就可以继续购买。最坏的情况下是诽谤。我在降临节日历上花了数千英镑。限量版美容盒。每月订阅盒。黑色星期五销售盒等。对待忠实客户的方式多么可怕，指责某人是多么令人震惊的事情。我最近看到很多关于 Glossybox 的投诉，现在我知道为什么了。

> 商家回复 (2025-12-19): Hello Sheena
 
Thank you for leaving your review. I am sorry to hear about this experience.
 
I cannot currently locate your account, however I have sent you a request via TrustPilot so you can provide some further details, and we can assist you further.
 
We look forward to resolving this matter for you.

Kind Regards,
Kayleigh


### ★★☆☆☆ 今天我得到了 Glossybox，不幸的是......
- Inga Bekus · 2025-12-10

今天我买了glossybox，不幸的是和上次一样，化妆品太多了，护肤品几乎没有。对于不化妆的人来说不值这个价钱。太悲伤了。

> 商家回复 (2025-12-11): Hello Inga, 

We appreciate your feedback and are sorry to hear the products weren't a good fit. We'll consider your preferences to improve our box curation and provide a better experience.

A message has been sent to your account. 

Kind regards, 
Liam

### ★☆☆☆☆ 提防
- CAL · 2025-11-06

615208333 注意！订阅自动续订！这在订阅时并未明确说明。当我的 12 个月初始订阅到期后，我的帐户中的钱被取走时，我才意识到盒子仍然没电。只是被告知我无法取消，因为距离我的初始订阅期结束已经超过 15 天了。令人震惊！我只承诺了 12 个月，并不准备必须留在新的 12 个月期间。他们说我现在无法取消。我正在联系金融监察员和交易标准，报告这一情况，在最初的 12 个月之后，如果有任何延续的话，这应该是一个滚动期限！显然我又被绑在了另外 12 个月的不需要的订阅中。客户服务部门真的让这家公司失望了。完全没有连续性，信息相互矛盾，代表们的理解也很少。购买 LookFantastic 盒子即可。

> 商家回复 (2025-11-07): Hello
Thank you for leaving your review.
I am sorry to hear that there has been an issue with your order. We cannot currently locate your account, however if you could please update your review with your order number, we can certainly assist with this.
Kind Regards,
Natalia

### ★☆☆☆☆ 不要使用这家公司
- Louise Nicholson · 2025-11-01

不要使用这家公司。如果产品是重复的，那就没问题。当你想取消订阅时（我有 1 个月的自动续订，所以有权取消），他们只是继续发送盒子并收费。我一直在和他们一起取消。我必须取消我的卡以确保不再收取任何款项。

> 商家回复 (2025-11-03): Hello Louise,

We appreciate you sharing your experience. We're sorry to hear about the difficulties you've encountered with your subscription cancellation and the continued charges. We are looking into this issue to prevent it from happening again. Thanks for bringing this to our attention.

A message has been sent to your account. 

Kind regards, 
Liam

### ★☆☆☆☆ 我接触过的最糟糕的公司...
- Joanne Ogley · 2025-10-03

我接触过的最差的公司！！！在一个月的滚动订阅中，我可以取消，但尝试在他们糟糕的网站上找到取消的方法，这就像寻找独角兽一样，我非常沮丧！当我确实收到一条消息时，它试图说服我注册更长的时间，让我取消！我在日历优惠中被骗了 15 英镑，并承诺退款但从未兑现，现在我被困在订阅中，我无法取消我不想要的小产品

> 商家回复 (2025-10-04): Hi Joanne,

Thank you for taking the time to leave a review.

We are sorry to hear your recent experience with us hasn't been positive. Can you please respond to the request sent to you via your TrustPilot account?

We do want to assist and look further into this matter.

Kind Regards,

Stephen


### ★☆☆☆☆ 他们诱骗您自动续订......
- Alison Culpan · 2025-08-07

他们会诱骗您自动续订，并且不会让您取消。订阅不值得。他们不会通知您自动续订，如果您错过了，您将被束缚另外 12 个月。他们不在乎，只是继续拿钱。糟糕的客户服务。糟糕的网站。远离。

> 商家回复 (2025-08-08): Hello Alison,
 
Thank you for leaving your review. I am sorry to hear about this experience.
 
I cannot currently locate your account, however I have sent you a request via TrustPilot so you can provide some further details, and we can assist you further.
 
We look forward to resolving this matter for you.

Kind Regards,
Kayleigh


### ★☆☆☆☆ 避免 避免 避免
- Lynne Clark · 2025-08-04

我申请了一次性包月套餐，但会自动续订。认为这是我的错并发送消息要求立即取消。 Glossy box 帐户上留下了一条消息，表示他们将提供另一笔交易。我没有看到这一点，他们完全无视我取消的请求并拿走了更多的钱。公司的 Total CON 也将联系交易标准。

> 商家回复 (2025-08-05): Hello Lynne, 

Thank you for leaving your review.

I am sorry to hear that you have had an issue with your order, I appreciate the disappointment this has caused and wish to ensure this is resolved for you.

I have sent you a message via your online account to help resolve this matter, please take a look at this when you are able to do so.

Kind Regards,
Natalia


### ★★★★★ 复活节大优惠
- Rudolf Lerch · 2025-03-14 · 已验证

为我的妻子准备的漂亮化妆品。
她觉得好笑。 
太感谢了。 
太棒了。

> 商家回复 (2025-03-14): Hello Rudolf,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

### ★★★★★ 下订单非常简单
- Angela Forte · 2025-02-27 · 已验证

下订单非常简单。 
轻松找到我需要的东西

> 商家回复 (2025-02-28): Hello, 
Thank you so much for your 5-star review! 
 
We're absolutely delighted to hear that you had a great experience with us. Your feedback means the world to our team, and we're grateful for the trust you've placed in us.
 
If there's anything more we can do to support you, please don’t hesitate to reach out. We're always here to help!
 
Looking forward to serving you again soon!
 
Kind regards,
Jane

### ★★★★★ 快速、专业
- Marina · 2025-02-26 · 已验证

一切都快速且专业

> 商家回复 (2025-02-27): Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane


### ★★★★★ 永远顶！
- Monica Musca · 2025-02-26 · 已验证

> 商家回复 (2025-02-27): Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane


### ★★★★★ 我喜欢光泽盒。
- Martina Jerichow · 2025-02-20 · 已验证

好的品牌，盒子和 Spezial 盒子的好价格，每个月都有惊喜。

> 商家回复 (2025-02-20): Hello, 
Thank you so much for your 5-star review! 
 
We're absolutely delighted to hear that you had a great experience with us. Your feedback means the world to our team, and we're grateful for the trust you've placed in us.
 
If there's anything more we can do to support you, please don’t hesitate to reach out. We're always here to help!
 
Looking forward to serving you again soon!
 
Kind regards,
Jane

### ★★★★★ 好产品低价格
- Eva Winkhart · 2025-02-19 · 已验证

> 商家回复 (2025-02-20): Hello, 
Thank you so much for your 5-star review! 
 
We're absolutely delighted to hear that you had a great experience with us. Your feedback means the world to our team, and we're grateful for the trust you've placed in us.
 
If there's anything more we can do to support you, please don’t hesitate to reach out. We're always here to help!
 
Looking forward to serving you again soon!
 
Kind regards,
Jane

### ★★★★★ 需提及的 SD 人员
- Anna · 2025-02-16 · 已验证

我要感谢这次销售以及 Sergej、Sanele、Nahla 和 Alireza 等人。如果需要帮助，他们会非常支持，而且友善且专业。希望Glossybox能像Journey一样留在德国，与你一起欢呼

> 商家回复 (2025-02-17): Hello, 
Thank you so much for your 5-star review! 
 
We're absolutely delighted to hear that you had a great experience with us. Your feedback means the world to our team, and we're grateful for the trust you've placed in us.
 
If there's anything more we can do to support you, please don’t hesitate to reach out. We're always here to help!
 
Looking forward to serving you again soon!
 
Kind regards,
Jane

### ★★★☆☆ 一遍又一遍地使用相同的产品
- Luisa · 2025-02-09 · 已验证

一遍又一遍相同的产品，以及相同的品牌..无聊和令人失望:(

> 商家回复 (2025-02-11): Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.  

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.  

Kind regards,  

Jane

### ★★★★★ 美好时光
- Anja · 2025-02-04 · 已验证

美好时光，美好体验！我喜欢它！我的喜悦是如此之大。

> 商家回复 (2025-02-10): Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Leah

### ★★★★★ 我喜欢光面盒子
- Aileen · 2025-01-27 · 已验证

真的很好的经历

> 商家回复 (2025-01-30): Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Leah

### ★★★★★ 完美 *****
- Jeanna · 2025-01-25 · 已验证

交货需要几天时间。包装不仅实用，而且设计精美，就像礼物一样，而且味道也很怡人。我很着迷。自有品牌的产品也推荐，质地、气味、涂抹都宜人，不油腻。总而言之，完美的评价其实并不值得。

> 商家回复 (2025-01-27): 你好，

感谢留下评价！

我们一直很高兴能收到忠实顾客们的反馈。

你的反馈帮助我们不断提升服务质量，团队也很高兴听到你的好评。

如果你有任何问题，请随时联系我们，我们很乐意为你提供帮助。

保重，祝你有美好的一天。

此致，

Leah

---
- 全部评价与筛选: https://ok.one/review/glossybox.de
- JSON 接口: https://ok.one/api/companies/glossybox.de
- 评分口径与数据来源: https://ok.one/methodology/