# Grand Patio 评价与评分 > 来源: OK.one — https://ok.one/review/grandpatio.com - 域名: grandpatio.com - 分类: 家居与园艺 - 综合评分: 2.8 / 5 (9 条评价) - 评分分布 5→1 星: 44% / 0% / 0% / 0% / 56% - 所在地: China - 数据更新: 2026-10-25 Grand Patio（grandpatio.com）在 OK.one 的综合评分为 2.8 分（满分 5 分），基于本站收录的 9 条用户评价，属于家居与园艺分类，口碑较差。评价两极分化：44% 给出 4 星及以上，同时 56% 打了 1 星；商家尚未回复差评；近 12 个月新增 8 条。数据最后更新于 2026-10-25。 ## 最新评价(第 1/1 页) ### ★☆☆☆☆ I would not purchase from this company - JR · 2026-09-18 I would not purchase from this company. I purchase a 10 x 13 Cantilever Umbrella and spent $550. The parts started to fail after 1 year and Customer Service said they were not able to provide a part. Then the entire handle broke and they said I had to purchase an entire umbrella body and not just the handle. Now I am stuck with large umbrella on my deck that does not work with a 200lb sand filled base. ### ★☆☆☆☆ Had a customer service issue - brendan brown · 2026-08-26 Had a customer service issue. They would only respond every 2 days via text. I would message them back and then wouldn’t get a response for 2 days. Ended up ordering a new umbrella, got the umbrella, then got a response back saying they would replace the umbrella. Also, they use an out of country call service. ### ★★★★★ Good quality backyard finds! - Dhee R. · 2026-07-27 Fast shipping. Love the size, color, and quality of the patio umbrella I got. They have Amazon and TikTok listings on top of their website. Legit company. ### ★☆☆☆☆ Umbrella broke internally from faulty… - blake watterson · 2026-07-17 Umbrella broke internally from faulty design 2 weeks after the warranty period. They refused to send a new part as I could repair with the part. They offered a $100 discount. Dont waste your money, spent over 1k and it lasted 1 year Their customer service is horrible and they argue with you. They struggle to understand English as well. Overall very poor experience ### ★★★★★ Package was delivered very well and… - andricaevents · 2026-07-07 Package was delivered very well and quality of the chair is fantastic - super comfortable and well built and sturdy. Love it! ### ★☆☆☆☆ Their products are garbage - Michelle Brockway · 2026-05-02 Their products are garbage. I spent $350 on an umbrella, which did not last a year. Specifically, the mechanism that held it up failed. The manufacturer did not provide a fix - basically told me I could buy a new one from them. No thanks. ### ★★★★★ I’ve been looking to upgrade my outdoor… - Hewie Wang · 2026-04-27 I’ve been looking to upgrade my outdoor space for a while and finally pulled the trigger on some pieces from Grand Patio. Honestly, I couldn’t be happier! The quality is top-notch and it looks way more expensive than it actually was. Setting it up was a breeze—the instructions were actually clear for once. Now, spending my afternoons outside with a coffee under my new umbrella is the highlight of my day. If you’re on the fence, just go for it. It really transforms the space! ### ★☆☆☆☆ This is the Second umbrella received… - Maribel Encarnacion · 2026-04-09 This is the Second umbrella received today by you guys, it came in the most horrible condition ever! Our 1st umbrella broke very shortly after purchase. We submitted a request for a replacement umbrella and the boxes were in pieces when they arrived one part of the umbrella already came off. These are very expensive by Napoli , but you would be better off getting a pool umbrella from Ollie's which was very inexpensive but still standing in great condition. Shameful that a company that wants to charge upscale prices for cheap wares. ### ★★★★★ We ordered an expensive outdoor chair… - LoveCraft · 2025-06-01 We ordered an expensive outdoor chair ($340) and a second order of a table. Fedex mis-delivered our packages. By the time we realized and went to the address they were left at - they had been stolen. Fed Ex keeps dropping packages off at an abandoned house instead of our apartment complex. When I went to look for my chair there were 9! packages there all to people with different last names and all clearly with an apartment number. Well long story short I filed complaints with fed ex and got nowhere. I contacted Grand Patio and they sent new chair and table to me at no cost! They suggested and we did - ship them to a different address (my daughter) and they just arrived. So happy - great customer service! --- - 全部评价与筛选: https://ok.one/review/grandpatio.com - JSON 接口: https://ok.one/api/companies/grandpatio.com - 评分口径与数据来源: https://ok.one/methodology/