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Guidepost Montessori

62 条评价

4.262 条评价
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关于 Guidepost Montessori

数据更新
网站
guidepostmontessori.com
分类
公共及地方服务
所在地
United States
状态
待认证
近 12 个月
62 条评价
差评回复率
100%(12/12 条)
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Guidepost Montessori靠谱吗?

Guidepost Montessori(guidepostmontessori.com)在 OK.one 的综合评分为 4.2 分(满分 5 分),基于本站收录的 62 条用户评价,属于公共及地方服务分类,口碑良好。81% 的评价为 4 星及以上,18% 为 1 星;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

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Tounde Emery Djohi · 写过 2 条评价 · 体验于 2025-02-13 ·

感恩父母的指路明灯

我们是自豪的路标父母。我们的蒙特克莱尔校园是一次真正的祝福和美好的经历。我们的孩子与老师的联系比我们去过的任何地方都多。他们让我们的孩子感到安全,这里的工作人员为我们提供了令人难以置信的体验。 我们很高兴找到了一群值得信赖的老师和看护人。我们把最宝贵的财富留在了老师们的手中,他们让我们能够安心。 在Aracelly女士的领导下,我们的经验是10/10。约瑟芬娜女士将永远在我们心中占有一席之地,因为她在压力很大的过渡期间向我们的孩子表现出了温暖。

Guidepost Montessori 回复2026-02-20

Thank you so much for this beautiful review. We’re truly honored to be part of your family’s journey and to have earned your trust. Knowing that your child feels safe, connected, and supported means everything to us. Our team is committed to creating a nurturing, reassuring environment for both children and parents, and we’re so grateful you’ve felt that care. Thank you for being proud Guidepost parents. We’re grateful to have you as part of our community!

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Katie Boorse · 写过 1 条评价 · 体验于 2026-02-05 ·

威尔顿的Guidepost Montessori 是…

威尔顿的Guidepost Montessori 是一个令人难以置信的学校社区!如前所述,它超越了基本的儿童保育/日托服务,感觉就像一所学校——专注于儿童的发展阶段。作为第一次为人父母,我们担心儿童保育问题,并确保我们不仅仅是找到一个安全的环境,而是一个了解这个年龄段以及婴儿和幼儿发育阶段的环境。我们被那些令人难以置信的老师所震撼,他们深深地关心我们的儿子并支持他的成长(从 Nido 到 Young Toddler)。沟通非常愉快,作为家长,我们有机会参加家长会议“里程碑会议”,在会议上我们总是感觉我们儿子的老师了解他以及我们如何共同支持他。我极力推荐这所学校!

Guidepost Montessori 回复2026-02-06

Thank you so much for this thoughtful and heartfelt review, Katie! We’re honored to be part of your family’s journey from Nido through Young Toddler and to support your son’s growth during such important developmental stages. It means a great deal to hear that our Guides’ care, communication, and Milestone Meetings have helped you feel confident and supported as first-time parents. Creating a true school community - not just childcare - is at the heart of what we do, and we’re so grateful to have your family as part of the Guidepost Montessori community!

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Vicky Suarez · 写过 1 条评价 · 体验于 2026-02-03 ·

安全、贴心、真正的蒙特梭利体验!

我们非常喜欢位于罗利 Spruce Tree Way 的 Guidepost Montessori!我的宝宝从 10 个月大起就一直在那里,体验非常美妙。工作人员非常负责和关怀,蒙特梭利方法真正支持孩子的独立和发展。我们最看重的是开放和持续的沟通。这是一个非常安全的地方,拥有真正非凡的人。作为一名教师,我深深感谢他们的专业精神、支持和友善。强烈推荐!

Guidepost Montessori 回复2026-02-06

Thank you so much for your kind words and for trusting Guidepost Montessori at Spruce Tree with your little one from such an early age! We’re so happy to hear that you’ve felt supported, well-informed, and confident in the care your child receives. Creating a safe, nurturing, and a truly authentic Montessori environment is incredibly important to us, and it means even more coming from a fellow educator. We’re grateful to be part of your family’s journey and truly appreciate your recommendation!

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Areli Carreras · 写过 1 条评价 · 体验于 2026-01-30 ·

优秀蒙特梭利学校

这个蒙特梭利日托超出了我们所有的期望。工作人员真诚地关心孩子们,并按照他们自己的节奏为他们提供支持。蒙特梭利教具和日常生活可以帮助孩子培养独立性、专注力和对学习的热爱。我们看到孩子的自信心、语言和社交技能取得了令人难以置信的进步。它确实感觉就像第二个家。

Guidepost Montessori 回复2026-02-06

Thank you so much for this wonderful review! We’re thrilled to hear that your experience has exceeded your expectations and that your child is thriving in our Montessori environment. Supporting each child at their own pace while nurturing independence, confidence, and a love of learning is at the heart of what we do, and it means so much to know you’re seeing that growth firsthand. We’re honored to be a second home for your family and grateful to be part of your child’s journey!

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Tanya B. · 写过 1 条评价 · 体验于 2026-01-30 ·

Deerfield Parent 的蒙台梭利

在参观了当地的许多学校之后,迪尔菲尔德的蒙特梭利学校第一个检查了所有的方框。这确实是一个特别的地方。我非常感激知道当我把孩子留在学校时,她处于一个安全、充满爱和支持的环境中。教师和管理人员投入到他们的工作中。我的女儿喜欢她的导游,并且很高兴每天去学校。自入学以来,她在社交和学术方面都表现出色。选择合适的学校可能是一项艰巨的任务,但我真的对我们在这里的经历感到非常满意。谢谢迪尔菲尔德的蒙台梭利!

Guidepost Montessori 回复2026-01-30

Thank you so much for this beautiful review, Tanya! We’re truly honored to hear that Guidepost Montessori at Deerfield has been such a positive part of your family’s journey. Knowing your daughter feels safe, loved, and excited to come to school each day means everything to our team. We’re so proud of her growth and deeply grateful for your trust in us. Thank you for being part of our community!

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TJ · 写过 1 条评价 · 体验于 2026-01-30 ·

很棒的节目!

我们喜欢内珀维尔市中心的路标!我们的儿子自从参加幼儿计划以来就一直在这里,现在已经是儿童之家计划的第二年了。辛迪女士和杰基女士在他蹒跚学步时给予了他如此多的支持和培养,这确实帮助他获得了所需的自助技能,如如厕训练、换鞋、自己穿衣服和情绪调节。特里尼蒂女士和米塔利女士在儿童之家教会了他很多东西。他正在用磁铁字母拼写朋友的名字,并独立做加法和减法。学校的教职员工和家庭都很多元化,我们的儿子一路走来结识了很多伟大的友谊。

Guidepost Montessori 回复2026-02-06

Thank you so much for sharing your experience. We absolutely love hearing about your son’s journey from Toddler through Children’s House and the growth he’s made along the way. Our team will be so happy to know the impact they’ve had - from building independence and emotional regulation to fostering early math and literacy skills. We’re also grateful you highlighted our diverse, welcoming community and the friendships your son has built. Thank you for being such a valued part of our community!

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Prakhar Jain · 写过 1 条评价 · 体验于 2026-01-28 ·

卓越的蒙特梭利体验

我们真的很感激能够成为如此美好的蒙特梭利社区的一部分。学校独特的教学方法使学习对孩子们来说有吸引力、实践性强且有意义。我们看到孩子的自信心和独立性有了显着的增长——从自己做选择到承担日常任务的责任。学习环境经过精心设计,旨在鼓励好奇心和自我发现,而老师则提供温和的指导和个性化的关注。最重要的是,教职员工真诚的关怀、耐心和奉献精神让这所学校感觉就像第二个家。感谢您不仅培养了学术技能,还培养了善良、独立和对学习的热爱。

Guidepost Montessori 回复2026-01-30

Thank you so much for this beautiful review! We are truly grateful to be part of your child’s learning journey. It’s wonderful to hear how our authentic Montessori approach has supported their growing confidence, independence, and curiosity. Our guides are deeply committed to creating a nurturing, engaging environment where each child feels supported and valued, and your kind words mean so much to our entire team! Thank you for trusting us, we’re honored to be your child’s second home.

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Tally Fochler · 写过 1 条评价 · 体验于 2025-09-01 ·

美妙的经历

我们在Guidepost Montessori 度过了一段美妙的经历。老师和工作人员都非常细心、友善和真正的关怀。本很高兴每天来学校,当我们接他时也同样高兴(如果不是更高兴的话),这说明了一切。 沟通总是开放和周到的,这让我们安心无忧。有很多引人入胜的活动可以让他保持兴趣,同时让学习变得有趣和有意义。我们衷心感谢能找到Guidepost Montessori,并强烈推荐给任何正在为孩子寻找一个培育、丰富的环境的家庭。

Guidepost Montessori 回复2026-01-30

Thank you so much for this kind review, Tally! We’re thrilled to hear that Benn is happy coming to school each day and leaves with a smile - that truly means the world to us! We’re so grateful to be part of your family’s journey and appreciate your heartfelt recommendation.

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Laura Rae Goe · 写过 1 条评价 · 体验于 2026-01-28 ·

如果可以的话我们会永远参加

在参观过其他日托中心甚至短期参加过其他日托中心之后,Guidepost 无疑是最适合我们孩子的环境。老师们都很细心、冷静。我们每天开车两次,往返一个多小时,把孩子送到这里,因为他们确实是儿童保育的黄金标准。当你走进大楼时,你会立即感受到平静。孩子们受到每个员工的尊重和重视。我们也喜欢西班牙语浸入式房间 - 让我们 15 个月大的孩子回家时使用西班牙语单词真是太棒了。我极力推荐Guidepost Deerfield。

Guidepost Montessori 回复2026-01-30

Thank you so much for this incredibly kind and heartfelt review! We are truly honored that your family chooses Guidepost - especially knowing the commitment you make each day to be part of our community. Hearing that the calm environment, caring guides, and Spanish immersion program have made such a meaningful impact on your children means the world to us. Thank you for your trust and for being such a wonderful part of our Guidepost family. We’re so grateful to walk alongside your children on their learning journey!

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Jaspreet · 写过 1 条评价 · 体验于 2026-01-28 ·

我们很高兴拥有我们的孩子……

我们很高兴我们的孩子就读于这所学校。我们在这里看到我们的孩子成长和发展。他喜欢他的老师,喜欢每天来学校。他们本月在学校进行的活动使他们更多地参与学校,并帮助他们同时学习和玩耍。

Guidepost Montessori 回复2026-01-30

Thank you for sharing your experience with us! We’re so happy to hear that your child is enjoying school, feels connected to his guides, and looks forward to coming each day. We truly appreciate your trust in our school and look forward to continuing to support your child’s growth and development.

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Carol F · 写过 1 条评价 · 体验于 2025-12-01 ·

我们在好莱坞海滩的 Guidepost Montessori 体验

我们在好莱坞海滩的 Guidepost Montessori 体验非常棒。我们的儿子开始参加 Nido 项目,后来转入幼儿之家,看到他在如此温暖和支持的环境中茁壮成长真是太棒了。 卡米拉女士、阿德里亚娜女士和琳达女士对他非常友善,非常耐心、友善和真诚的关怀。当他在那里时,我从不担心,因为我一直知道他是安全的,被爱着的,并且受到很好的照顾。 管理团队组织严密、善于沟通,真正致力于为家庭创造顺畅、温馨的体验。我们非常感谢成为这个社区的一部分,并强烈推荐Guidepost Montessori。

Guidepost Montessori 回复2026-01-07

Thank you so much for sharing your experience! We’re thrilled to hear how well your son has thrived from Nido into Toddler! Our team will be so touched to know the impact they’ve had. We’re grateful to have your family as part of our Hollywood Beach community and truly appreciate your recommendation.

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CarolM · 写过 1 条评价 · 体验于 2025-12-23 ·

我们喜欢雷斯顿的路标

我们喜欢雷斯顿的 Guidepost。我们一家人从 Nido 房间开始,我的女儿过渡到幼儿教室。这两个程序都很棒。领队导游很有耐心,友善且知识渊博。他们帮助我们完成了一些过渡,让我们感觉一切顺利。管理团队非常热情和乐于助人。他们全程为我们提供帮助。我们绝对会向正在寻找正宗蒙特梭利体验的家庭推荐这所学校。

Guidepost Montessori 回复2025-12-31

Thank you for your wonderful review! We’re so glad to hear your daughter’s transitions from Nido to Toddler were seamless and that our team made your family feel supported every step of the way. It’s rewarding to know that our authentic Montessori approach has made a positive impact, and we truly appreciate your recommendation!

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anonymous · 写过 2 条评价 · 体验于 2025-12-19 ·

内珀维尔市中心 Guidepost 的绝佳体验

三年多来,我们在内珀维尔市中心的 Guidepost Montessori 养育了 2 个孩子,从 Nido 到幼儿,再到儿童之家 - 我们非常喜欢这种体验,我们的孩子也是如此。 导游非常热情,真诚地关心我们的孩子,他们当天可以选择的活动很有趣,也很有挑战性。这些指南还分享图片和进度更新。在经历了疫情后的一些不确定性之后,学校领导层现在感觉更加稳定并且沟通更加透明。 儿童之家不仅在学业上,而且在社交方面,为我的大孩子做好了 K 的准备。我强烈推荐内珀维尔的位置。

Guidepost Montessori 回复2025-12-31

Thank you so much for sharing your experience! We’re thrilled to hear that both of your children have enjoyed their time from Nido through Children’s House and that the Guides’ care and guidance have made such a positive impact. It’s wonderful to know that the activities, updates, and supportive environment have helped your older child feel prepared for Kindergarten both academically and socially. We’re grateful to have your family as part of our Downtown Naperville community!

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Ami · 写过 1 条评价 · 体验于 2025-12-18 ·

严重的押金退款问题

截至 2026 年 3 月 3 日更新 – 此问题仍未解决。尽管多次保证和跟进,我们仍未收到押金退款。持续的拖延令人深感沮丧。 这所学校的管理和财务流程非常令人失望。我们一家人已经成为学校社区的一部分四年了,我们从未想到事情会以这种方式结束。 2025 年 7 月毕业后,我们的押金退款(已明确书面确认)已被推迟数月而没有解决。本应用于支付最后一个月学费的押金(如他们的协议中所述)后来成为退款问题,并承诺在 4-6 周内完成。从 2025 年 7 月起,它已经连续几个月表现出色。 我们多次跟进,却得到系统迁移、人员配置问题、管理层换届等模糊的解释。有几次我们被告知退款已经发放或批准,但什么也没到。每次后续行动都会导致另一次道歉,但没有真正的进展。 尤其令人沮丧的是缺乏问责制。团队之间的责任不断转移,最终我们被告知某些员工不再参与其中,导致我们没有明确的联系点,也没有答案。 这本应该是一个简单、例行公事的过程,却变成了一次漫长、压力大、痛苦的经历。根据处理方式,我们不能向现有父母或新父母推荐这所学校,除非他们表现出基本的经济责任、问责制以及对家庭的后续行动。

Guidepost Montessori 回复2025-12-31

Thank you for sharing your experience, and I’m truly sorry for the frustration and disappointment you’ve described - especially after being part of the Guidepost community for four years! I understand how upsetting it must be for a process that should have been straightforward to remain unresolved for so long. I want to acknowledge that the delay in issuing a refund that was confirmed in writing, along with the inconsistent communication you experienced, is not acceptable and does not reflect the level of accountability or follow-through we expect to provide families. I recognize how stressful and disheartening this has been, particularly after multiple assurances that the matter had been approved or processed. For the most up-to-date information regarding the status and timeline of your refund, please reach out to [email protected] - I personally monitor this inbox and will ensure your message is seen and responded to by the appropriate team supporting this work. Dawn DeLucia Senior Marketing Manager

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Diana Vazquez · 写过 1 条评价 · 体验于 2025-08-14 ·

提款后出现严重的管理和退款问题

由于严重的行政问题和持续存在的课堂管理问题,我们于 2025 年 8 月做出了艰难的决定,将我们的女儿从 Guidepost Montessori Flower Mound 撤出,其中包括我们认为教师行为跨越了适当界限并导致我们的孩子受到恶劣对待的情况。作为父母,我们认为这些问题没有得到应有的严肃或紧迫的处理。 在我们提款后,Guidepost Montessori 书面确认我们被拖欠了总计 2,156 美元的退款,包括押金和多付款项。我们被告知已要求退款支票。 遗憾的是,近四个月过去了,尽管多次跟进,仍没有收到任何退款。我们联系了学校行政部门、地区管理人员,后来获悉,所有权变更后,退款将由一个新实体处理。即使在被重定向并再次提供所有文件后,我们在很长一段时间内没有收到任何付款,也没有收到任何回复。 缺乏责任感、沟通和专业精神——尤其是在担心孩子的福祉之后——让我们的家庭感到非常失望和压力。一所提倡信任、关爱和蒙特梭利价值观的学校应该在如何对待家庭(情感上和经济上)方面表现出同样的责任。 我强烈鼓励未来的家庭在入学前询问有关管理稳定性、课堂监督和退款政策的非常详细的问题。

Guidepost Montessori 回复2025-12-31

Diana, thank you for taking the time to share your experience. I am truly sorry for the distress and frustration you and your family have faced - both surrounding your decision to withdraw and the unacceptable delay in receiving your confirmed refund. I want to acknowledge that this timeline has been far longer than it should have been, and it does not reflect the standard of care, communication, or accountability we aim to uphold. I understand how disappointing and stressful this has been, particularly following concerns related to your child’s experience, and I regret the impact this has had on your family. For the most up-to-date information regarding the status and timeline of your refund, please reach out to [email protected] - I personally monitor this inbox and will ensure your message is seen and responded to by the appropriate team supporting this process. Thank you for your patience during a process that has fallen short of both our expectations and yours. We appreciate you raising these concerns and remain fully committed to resolving this matter as quickly and transparently as possible. Dawn DeLucia Senior Marketing Manager

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Bethany Bowen · 写过 1 条评价 · 体验于 2025-12-11 ·

维罗纳 Guidepost Montessori 的真正美妙体验

我们一家人在维罗纳的 Guidepost Montessori 中心获得了如此积极的体验,我觉得有必要与大家分享。我们的大女儿参加他们的营地已经快三年了,我们看到她的成长是惊人的。她获得了许多重要的生活技能,尤其是在解决冲突、对他人的同理心和整体自信方面。她的首席导游巴里先生绝对很棒。他充满爱心、耐心,并真正致力于每个孩子的福祉和发展。我们非常感谢他对我们女儿的影响。 我们最小的女儿于三月加入,她也一直在茁壮成长。她的导游非常有教养和细心。双语环境给我们留下了特别深刻的印象——她已经在学习说和理解西班牙语,看到她在这么年轻的时候就能如此自然地学会西班牙语,真是令人惊讶。 我们的两个女儿都喜欢每天去学校,作为父母,这意味着一切。维罗纳的Guidepost Montessori 在各方面都超出了我们的预期。强烈推荐!

Guidepost Montessori 回复2025-12-31

Thank you so much for taking the time to share this wonderful review. It’s incredibly meaningful to hear about the growth your oldest has experienced and we’re so glad Mr. Barry has had such a positive impact on her journey. We’re equally delighted to hear that your youngest is thriving and embracing the bilingual environment so naturally at such a young age. Knowing that both of your girls are excited to come to school each day is the greatest compliment we could receive. Thank you again for being part of our community and for your heartfelt recommendation.

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Taylor Bilberry · 写过 1 条评价 · 体验于 2025-12-11 ·

维罗纳蒙特梭利指南

我的两个女儿都在维罗纳Guidepost Montessori 学校就读——我最大的女儿已经在那里三年了,我最小的女儿今年三月加入了——我们对我们的经历感到非常高兴。老师们非常热情、耐心,真诚地关注每个孩子的成长。 最引人注目的是蒙台梭利方法在这里如何得到真正的实践。我的女儿们变得如此独立、好奇和自信。教室布置精美、安静,并充满了引人入胜的学习材料。工作人员的沟通也非常好——我们总是知道教室里发生了什么以及我们的孩子进展如何。 社区意识也很棒。您可以看出,团队非常热爱他们所做的事情,并且非常关心每个孩子的个人旅程。 我对Guidepost Montessori Verona 的推荐再怎么强烈也不为过——它为我们的女孩们的学习和生活奠定了如此坚实、快乐的基础!

Guidepost Montessori 回复2025-12-31

Thank you so much for this thoughtful and generous review. We’re truly honored to be part of your family’s journey and to support both of your daughters during these important early years. It means a great deal to hear how strongly the Montessori approach is resonating with your girls! Our team works intentionally to create prepared environments, meaningful communication with families, and a warm sense of community, so your words are incredibly affirming. Thank you for trusting Guidepost Montessori at Verona and for being such a valued part of our community. We’re grateful to learn and grow alongside your family!

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Meredith da Silva · 写过 1 条评价 · 体验于 2025-09-01 ·

5 ⭐️ - 蒙特梭利好莱坞海滩指南

我们的儿子就读于好莱坞海滩Guidepost Montessori 学校,我们非常喜欢它。他从 Nido 开始,现在在 Toddler 蓬勃发展。工作人员和导游,特别是卡米拉女士、阿德里安娜女士和琳达女士,以令人难以置信的方式支持和挑战我的儿子。管理团队戴安娜女士和安娜女士确保一切顺利安全地进行。他们也帮助我们作为父母!这是一项投资 - 但绝对值得每一分钱,因为您的孩子受到才华横溢的教育工作者的喜爱和鼓励,让您安心无忧!

Guidepost Montessori 回复2025-12-31

Thank you so much for this wonderful review and for trusting Guidepost Montessori at Hollywood Beach with your son’s early years. We’re thrilled to hear how much he’s thriving and how supported you’ve felt along the way. Our wonderful Guides will be so grateful to hear your kind words. Our team works hard to create a safe, nurturing, and enriching environment for both children and families, and it means so much to know that this has brought you peace of mind. We’re honored to be part of your family’s journey and truly appreciate your thoughtful recommendation.

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Jonathan McCarthy · 写过 1 条评价 · 体验于 2025-10-01 ·

我有三个男孩

我有三个男孩,其中两个已经参加了。 简而言之,教育在本质上是优越的。指导者,而不是老师。知识和技能,而不是记忆。个性化,而不是标准化。 我知道这不是为了比较,但我的孩子们现在在数学、科学和英语方面通常比非蒙特梭利同龄人领先两年。对于批判性思维、创造力和独立性,我也这么说。

Guidepost Montessori 回复2025-12-31

Thank you so much for sharing this thoughtful reflection on your family’s experience. We’re truly honored to have supported two of your three boys and to hear how deeply the Montessori approach has resonated with you. Your words beautifully capture what we strive for every day - guides who observe and support, learning rooted in understanding rather than memorization, and an environment that honors each child’s individuality. It’s incredibly rewarding to hear about your boys’ growth not only academically, but also in critical thinking, creativity, and independence. We’re grateful for your trust in Guidepost and proud to have been part of your children’s learning journey.

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Erin McLaughlin · 写过 1 条评价 · 体验于 2025-12-01 ·

金融恶作剧胜过优质教育

尽管Guidepost Montessori-Lawrenceville有许多高素质且充满爱心的老师,而且我的孩子接受了良好的教育,但学校的行政人员和公司层级结构即使不是彻头彻尾的腐败,也是无能的。 我孩子上学的最后一天是今年(2025 年)八月下旬。我还没有收到剩余的押金。部分学费押金已用于支付我孩子上学最后一个月的学费。剩下 335 美元,根据他们的政策应该退还。 助理校长最初告诉我,我可以在 9 月份的某个时候拿到剩余的押金。 当时尚未收到押金,我于 2025 年 9 月 26 日通过电子邮件跟进,但无人回复,然后于 2025 年 10 月 6 日再次跟进。在后一个日期,学校助理校长表示,“截至 10 月 1 日,金额为 335 美元的支票已准备好邮寄。” 当我在 11 月初仍未收到支票时,我于 2025 年 11 月 7 日去了学校,并与校长交谈。她声称,两名会计人员告诉她,8 月份离开学校的家庭的押金退款支票将于 2025 年 11 月 17 日收到。 截至 2025 年 12 月上旬,退款仍未结清。尽管如此,自 8 月份以来,我在 SmartCare 应用程序中的余额显示为 0 美元。有趣的会计,那。 我已经向学校所谓的领导小组发出了正式的要求信,并抄送了校长。到目前为止,我还没有收到回复。 我与学校最后的交往非常不愉快。校长助理和校长不断改变他们关于退款的说法,也许是故意欺骗,而匿名的高层则无视我提供更多信息的要求。这些人粗鲁且不专业。我只能假设,没有回复表明他们无意退还押金。 尽管这所学校有很棒的老师,但由于该学校的财务无能和管理粗略,我不能推荐它。 25 年 12 月 23 日更新: 我终于收到了邮寄的学费押金退款支票。我不知道威胁小额索赔法庭投诉的催款信是否促使退款,或者他们最终在银行里是否有足够的现金来寄出支票。 我从未收到学校对我的要求信的任何回复。不过,我确实联系了一位 Guidepost Global Education 的员工,他调查了此事,并告知支票已经寄出。提示:如果您可以找到某人的名字,则所有 Guidepost 电子邮件似乎都遵循相同的模式。

Guidepost Montessori 回复2025-12-31

Erin, thank you for taking the time to share your experience and for acknowledging the care and quality of education provided by our classroom team at Lawrenceville. We’re genuinely sorry for the frustration and stress caused by the delay in your tuition deposit refund and for the breakdowns in communication you experienced along the way. This is not the experience we aim to provide our families, and we understand how disappointing this situation was, particularly after an otherwise positive educational journey for your child. While we’re glad the refund has now been received, we recognize that the process took far longer than it should have and that clearer, more timely communication was needed. We appreciate you bringing this to our attention and regret that it required escalation to be resolved. Your feedback has been shared internally to help improve our processes and accountability moving forward. We truly value our families’ trust and are committed to learning from situations like this to do better.