Janner,
Thank you so much for your 5-star review! I am glad you appreciate our customer service, we put a lot of effort into making not only premium product but a premium experience as well, we will always do our best to make things right. :)
James,
Thank you so much for your 5-star review! We are glad you take safety seriously, and starting your daughter off on the right foot for protection is great.
L
LP · 写过 1 条评价 · 已认证 · 体验于 2024-10-24 ·
★★★★★
快速响应和发货
快速响应并发货。很棒的产品,并且总是喜欢小熊软糖,这是额外的好处。
H3R Performance, Inc. 回复2024-12-07
Thanks for taking the time to post your review. So glad you are happy with our products, service - and the gummy bears!
Thank you for the 5 star review! I am glad the installation of the Seat Mount + Extreme Duty combo went well! If you have a chance to send us some installation pictures as well as showing us your truck, we would love to see it :) [email protected]. Don't forget to check out the referral program, when you sign up and refer friends they will get a discount and you'll get $20 for each purchase. Details on the website.
Benjamin, the vast majority of our TrustPilot reviews are 5 stars, so you can imagine our dismay to see yours - our first review under 4 stars. We disagree with your account of what transpired. We are known for our honesty and integrity and strive to be direct and clear in our communication. We do not employ “shady tactics” and our product quality is top-notch. Unlike the other extinguisher you mentioned, all of our extinguishers are UL-listed as required by law. UL nameplates are high quality and are individually serialized for traceability. As required by UL, they are designed to self-destruct if any attempt is made to remove them. There is a reason for this. An extinguisher without a nameplate makes it impossible to know what agent it contains, its rating, what types of fires it can extinguish, the year of manufacture, etc. Unfortunately, you appear to have misunderstood the person you spoke with. No H3R employee would advise you to remove the nameplate, nor would they suggest that a new nameplate could be reapplied. It cannot. Doing so would be a violation of UL requirements. We accept product returns within 30 days for any reason if the product is in new condition and we have a 6-year limited warranty that covers manufacturing defects. All product is inspected prior to shipping. If a damaged nameplate was missed, or if it was damaged in shipping and you brought that to our attention, we would have replaced the extinguisher. Instead, we received a product that you had rendered unusable. We covered the return shipping of the product to you. Regarding the non-H3R bracket that you used, we do not have direct experience with it. However, installations on the internet showing it attached to our extinguishers and the manufacturer’s statements on their website suggest that many others have used it without issues.
c
customer · 写过 2 条评价 · 已认证 · 体验于 2024-08-26 ·
★★★★★
出色的支持和优质的产品
由于用户错误而遇到了一些挑战,他们非常出色地帮助了我。 产品看起来棒极了,我希望永远不必使用它:)
H3R Performance, Inc. 回复2024-10-11
Hi James! Thanks for the five-star review! We're always happy to help and appreciate your purchase. Don't forget to check out our Referral Program, your referrals get a discount and you'll get a cash payout for each referral purchase. Details on the website :)
Thank you for this great review Ryan! We make it a priority to provide high quality products and superior customer service and we appreciate the recognition :) Don't forget to check out our Referral Program, your referrals get a discount and you'll get a cash payout for each referral purchase. Details on the website :)
M
Matt Frediani · 写过 1 条评价 · 体验于 2024-07-14 ·
★★★★★
我不得不使用 H3R 来扑灭一辆着火的汽车
最近,我在市场上为我的吉普车购买灭火器。这是大多数越野路线的要求。我快速进行了网络搜索,结果出现了 H3R Performance。 我喜欢它使用时不会弄乱的事实,所以我决定购买小型 Hal-Guard 灭火器。我把灭火器安装在吉普车上,两天后,我在高速公路上行驶时,注意到路边一辆 SUV 冒出烟雾。我把车停在冒烟的汽车前,拿着我的新 H3R Hal Guard 灭火器跑向它。我拉动销钉,将灭火器在 SUV 的格栅区域来回喷洒。此时火似乎已经熄灭了,因为我没有看到烤架上再有橙色的火焰。 我跑回我的吉普车,抓起一块抹布,让车主打开引擎盖。我用抹布打开引擎盖,然后用 H3R Hal Guard 快速地来回擦拭发动机舱。 火完全被扑灭,大约一分钟后烟雾也消失了。车主向我道谢后,我又上路了。 我对 HR3 的出色表现感到非常惊讶,一回到家我就订购了另一台。我联系了 H3R 客户服务部,询问在哪里可以补充我用过的 Hal Guard,他们在 24 小时内回复了我并提供帮助。 这是一款很棒的产品,值得每一分钱。 我是这个产品的粉丝,并向大家推荐它。
H3R Performance, Inc. 回复2024-08-01
Matt, we are so happy you got your extinguisher just in time to help another motorist, you are a true hero! Thank you for being a loyal customer and we really appreciate you sharing your story, hopefully this will help others understand the importance of having an extinguisher in the car.
J
James · 写过 1 条评价 · 已认证 · 体验于 2024-05-31 ·
★★★★★
优秀的产品
优质的产品,快速的运输。用户友好的网站。已经是回头客了。
H3R Performance, Inc. 回复2024-07-12
Hello James! Thank you for the wonderful review, we appreciate the feedback and love hearing you are a repeat customer, that means a lot to us :) Don’t forget to check out our referral program, your friends will get a discount and you’ll get a cash payout for each purchase. Details on our website.
Thank you for your feedback Scotty! We're thrilled to hear you are enjoying your MaxOut extinguisher and Extreme Duty bracket, quality and customer satisfaction are everything to us! Don’t forget to check out our referral program, sign up and your friends get a discount while you get a cash payout for every referral purchase, details on the website ;)
s
shawn · 写过 2 条评价 · 已认证 · 体验于 2024-05-22 ·
★★★★★
优质产品,大力支持。
H3R Performance, Inc. 回复2024-07-03
Hello Shawn, thank you so much for the five-star review! Both product quality and customer satisfaction are extremely important to us so we appreciate this feedback. Make sure to check out our referral program, your friends can get a discount and you'll get a cash payout. Details on the website ;)
Thanks for the excellent review Phillip! We hope you don't have to use it either, but if you do you can be confident you have the best automotive extinguisher on the market ;) Don't forget to check out the referral program, when you sign up and refer friends they will get a discount and you'll get $20 for each purchase. Details on the website.
S
Sheldon Katz · 写过 1 条评价 · 体验于 2024-05-29 ·
★★★★★
真的很喜欢 1 磅铬火……
真的很喜欢铬制 1 磅灭火器。 产品的质量和表面处理令人惊叹!
H3R Performance, Inc. 回复2024-06-06
Thank you so much for the feedback Sheldon! We're thrilled to hear that you're impressed with the quality and finish of our chrome extinguisher. In case any of your friends are as impressed, make sure to sign up for our referral program, you'll get $20 for every referral purchase ;)
A
Asa Sudderth · 写过 1 条评价 · 体验于 2024-05-20 ·
★★★★★
我喜欢我买的最后一件
我喜欢我买的最后一件。 这个目前还没有进来。 仍然想知道它在哪里。
H3R Performance, Inc. 回复2024-06-06
Thank you for letting us know! Our Melissa from our customer service team has sent you an email update on your order. Feel free to email or call us if you need anything else!
Thank you for your positive feedback Javier! We're thrilled to hear you had a smooth ordering experience and found the installation easy. Don't forget to check out our Referral Program, your friends will get 15% off and you get $15 for each referral purchase. Details on the website ;)
E
Ed · 写过 1 条评价 · 体验于 2024-05-07 ·
★★★★★
很棒的小灭火器
灭火器做工精良,在我的老爷车里看起来真的很棒。我希望我永远不需要它,但如果我需要它,它就在我身边。
H3R Performance, Inc. 回复2024-05-13
Hello Ed! Thank you so much for the five-star review! We'd love to see pictures of your classic car and extinguisher install if you have time. You can email them to h3rinfo at h3rperformance dot com, or tag @h3rperformance on your Instagram. If any of your classic car friends need an extinguisher make sure to sign up for our Referral Program, they get 15% off and you'll get $15, details are on our website :)
N
Nick Yoskin · 写过 2 条评价 · 已认证 · 体验于 2024-03-25 ·
★★★★★
车里有灭火器让我在需要时感到轻松!
订购过程简单、快速、无痛。很棒的产品!
H3R Performance, Inc. 回复2024-05-06
Hi Nick! So glad to hear having our extinguisher gives you peace of mind, and that you had a good experience with your order. We appreciate the feedback! If you have any friends that need that same peace of mind, be sure to check out our Referral Program, they get 15% off, you get $15. All the info is on our website ;)
J
James · 写过 2 条评价 · 体验于 2024-05-03 ·
★★★★★
干得好,谢谢
H3R Performance, Inc. 回复2024-05-06
Hello James! Thanks so much for your purchase and the five-star review :) Make sure to check out our Referral Program, your friends get 15% off and you'll get $15, details on our website.
Thank you for your feedback Aaron! We're glad you appreciated the swag. While we hope you never need our extinguisher, we're here if you do! Make sure to check out our Referral Program, your friends get 15% off, you get $15. Detail on our website :)
M
Mike Anderson · 写过 1 条评价 · 体验于 2024-04-05 ·
★★★★★
出色的产品和出色的客户服务
我订购了一个极端负载支架和一个支架安装板。
这些物品发货速度快,安装简单,并且超出了我对耐用性的预期。
作为额外奖励;当运输代理失败时,Cameron I. 提供了高质量的客户支持。
我期待将来购买更多 H3R 产品。
H3R Performance, Inc. 回复2024-04-15
We're thrilled to hear you had such a positive experience with our mounts and shipping, and we're delighted to know that Cameron provided excellent customer support. Be sure to check out our new referral program, your friends get 15% off and you get $15 when they purchase! Details are on our website