# Hairvivi 评价与评分 > 来源: OK.one — https://ok.one/review/hairvivi.com - 域名: hairvivi.com - 分类: 购物与时尚 - 综合评分: 4.3 / 5 (100 条评价) - 评分分布 5→1 星: 79% / 1% / 1% / 5% / 14% - 所在地: United States - 数据更新: 2026-08-11 Hairvivi（hairvivi.com）在 OK.one 的综合评分为 4.3 分（满分 5 分），基于本站收录的 100 条用户评价，属于购物与时尚分类，口碑良好。80% 的评价为 4 星及以上，14% 为 1 星；商家回复了 100% 的差评；评价主要围绕产品、质量、价格。数据最后更新于 2026-08-11。 ## 最新评价(第 1/5 页) ### ★★★★★ 假发绝对令人惊叹 - Gina · 2026-08-10 假发绝对令人惊叹！由于评论褒贬不一，我有点怀疑，但它有有史以来最美丽的发际线。颜色也令人惊叹，密度非常自然。另外，快递速度非常快！ > 商家回复 (2026-08-11): Hi, Thanks for your review and we are so glad to hear that you are satisfied with the wig. Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄 Wish you all the best! Hairvivi ### ★★★★☆ 性价比很高 - Shannon Suchocki · 2026-08-09 我的假发很漂亮，比我想象的要长。头发也超级柔软。不过，它的顶部确实有相当多的破损。还希望假发前面有梳子，因为它不能很好地固定。 > 商家回复 (2026-08-10): Hi, Thanks for your review and we are so glad to hear that you are satisfied with the wig. Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄 For the short hairs. To be honest, it's the folding hair, this is the process of making this wig, all factories do this. The principle of doing this is that we leave about 4 inches of hair out and tie it through a hole in the lace when we hook hairs, resulting in short hairs on one head and longer hair on the other, other companies usually leave 2-3 inches, which is shorter. This is a video of wig hooking, you will understand after watching it：https://www.youtube.com/watch?v=n1xlWiJ0lkQ . But pls rest assured, it's very easy to be laid flat with a hot comb and wax stick or mousse, we enclose a tutorial video for reference:https://www.youtube.com/watch? For the top comb, no worries, if you need them, next time, just email us and we can add them for free to your wig~ Wish you all the best! Hairvivi ### ★★☆☆☆ 我大约一个月前买了假发… - Kyra Lokelani · 2026-08-07 大约一个月前，我买了一顶假发，决定挥霍一番，为自己“款待”一下。它并不便宜，因为我通常戴的假发价格低于或略高于 200 美元。我买的假发，Yvonne，大约 500 美元 我已经在他们的页面上留下了评论，但有趣的是它没有显示。所以我用它作为“更新”。他们回应了我的一些关于颜色不佳的投诉，说这是“灯光”，但我也看了一段视频，但看起来仍然不一样。我必须给它调色，它一开始是绿色的，我必须用粉红色的水来修复它。我不应该用 500 美元的假发来做这件事 即使你有一个满足你需求的精灵，头发也不会持续一年，哈哈，它的质量很快就会下降。 缺点： -头发颜色不同 -这么多飞走了。喜欢。太多了。 -头发质量快速下降，我像平常一样遵循指示，甚至用我通常对其他假发（人发）采用的多种方法进行深层调理。这并没有解决问题。我戴这顶假发才一个多月，几乎没有加热过。对于这个价位来说，这种情况不应该发生。我买过更便宜的假发，使用寿命更长，而且对深层调理的反应更好。 -头发的末端很快就变得干燥到我不得不修剪的程度。现在，我的假发从 18 英寸变成了 16 英寸，再到现在大约 12 英寸。感觉每次我剪掉它时，末端都会变回原来的样子——又干又脆。 优点： -蕾丝为我融化（中/卡布奇诺） - 与我尝试过的其他品牌相比，非常合身 -我喜欢洗涤后的密度。因为它更完整/自然。诚然，当你第一次打开包装时，它看起来太薄了。 我又订购了一个来尝试一下，但那是在降级真正明显之前。我不打算再次购买。如果您阅读本文，请注意。 > 商家回复 (2026-08-08): Thank you for your detailed review. We appreciate honest feedback and take every comment seriously. However, we would like to clarify a few factual points for the sake of other customers who may be reading: 1. About the color: Our Yvonne wigs are made from 100% human hair and dyed using professional-grade, high-quality pigments. We understand that lighting, screen settings, and even different batches of raw hair can create subtle visual differences, so we provide free return & exchange service if customer is not satisfied with the color ( lace need to be intact) 2. About the hair quality and dryness: This is the most important point we need to clarify. Our human hair wigs are pre-colored and treated to maintain optimal softness and durability. However, any additional chemical processing—such as re-dyeing, toning, or bleaching—will inevitably compromise the hair cuticle and accelerate dryness, breakage, and shedding. You mentioned that you "had to tone it" and later applied a "pink wash" to correct a green hue. While we understand you felt the color was off, these chemical treatments are the most likely cause of the rapid degradation you described—the brittleness, the dry ends, and the need for frequent trims. This is not a defect in our product; it is an expected outcome when already-colored human hair undergoes additional chemical processing. 3. About our return policy: For any customer who is uncertain about the color, we always recommend inspecting the wig without cutting the lace and contacting us immediately. Uncut lace allows for a full refund or exchange. Once the lace is cut and the wig is worn, it is no longer eligible for return—this is standard across the industry to protect hygiene and product integrity. We do want to help. Could you pls DM your order number? thanks We are sorry this experience did not meet your expectations, but we hope this clarification helps other customers make informed decisions when considering our products. ### ★★★★★ 只是哇！ - J Verhoeven · 2026-08-03 只是哇！！我的妻子患有癌症，天然头发假发很容易3000到5000欧元。 Hairvivi 的假发是如此饱满、如此美丽，我的妻子热泪盈眶，因为这对她来说意味着整个世界，你看不出这是假发。我们订购了 3 顶假发，超快的联邦快递送货，良好的更新以及与 Hairvivi 的快速电子邮件联系。如果可以的话，我会给他们 100 颗星，他们给了我妻子幸福，这就是我所希望的。 > 商家回复 (2026-08-04): Hi, Thanks for your review and we are so glad to hear that you are satisfied with the wig. Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄 Wish you all the best! Hairvivi ### ★★☆☆☆ 优质的价格，令人失望的质量 - A Verified Customer · 2026-07-16 更新 07/22/26 自从我最初的评论以来，HairVivi 继续关注我的担忧，包括提出检查假发，这对我来说不是一个实际的选择。我感谢他们继续努力寻求解决方案。 26年7月9日 由于HairVivi的良好声誉和高昂的价格，我购买了Rylee无胶假发，但我的体验令人失望。 头发本身很柔软，看起来很漂亮，但施工和质量控制没有达到我的预期。 我遇到的问题包括： 发结漂白似乎超出发结延伸到发根。在室内照明下不明显，但在自然光下变得明显。 尽管根据HairVivi的尺码表订购了推荐尺码并调整了带子，但假发两侧从太阳穴向下仍不平整。拉紧带子只会导致假发背面皱起。 侧梳在盒子里是松散的，而不是预先缝在假发上的。 假发到达时带有非常浓烈的香水味。 最令我失望的是客户服务。当我联系 HairVivi 时，他们建议我使用粉底遮盖发根，并使用发夹或花边喷雾将假发的两侧固定下来，尽管这款假发在市场上是作为即戴式无胶假发销售的。我知道有些假发可能需要额外的造型或修改，但这并不是我对广告宣传为即戴型的高价假发的期望。我希望找到一个解决质量问题的解决方案，而不是解决这些问题的建议。 我希望我知道的一件事是，在剪断花边之前我无法识别任何问题。在室内照明下，根部漂白并不明显，并且在去除多余的花边后，侧面贴合问题才变得明显。 我只能谈谈我自己的经验，但基于这次购买，我期望高价品牌能提供更好的质量控制和客户服务。 > 商家回复 (2026-07-16): Hi, This is hairvivi customer service team. Really sorry for your unhappy shopping experience. Dear, we have to clear that the bleaching, capsize an smell problem can be found easily before cutting the lace. As our return policy, the wig with uncut lace can be returned for free before shipping. But we don't mean to blame you as we can know your mood. And our customer service will contact you via email asap to find out the cause of the problem and help you solve it. Though the lace is cut, we will still help you by other methods, like repair service. No worries. Anyways, we are sorry for your unhappy shopping experience and we believe the problem can be solved with our joint effort. Best regards Hairvivi Customer Service ### ★★★★★ 我最近从 Hairvivi 订购了一顶假发...... - Rita Sessoms · 2026-07-09 我最近第一次从 Hairvivi 订购了一顶假发，我高兴极了！我周五订购，收到更新，我的假发周三送达。假发与图片一模一样，头发有很好的柔和气味，非常合身。我一定会再次订购！谢谢 Hairvivi > 商家回复 (2026-07-09): Hi, Thanks for your review and we are so glad to hear that you are satisfied with the wig. Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄 Wish you all the best! Hairvivi ### ★★★★★ 头发维维太棒了！！！ - Sara · 2026-07-09 我强烈推荐Hairvivi！作为一个正面临医疗性脱发和医疗费用的人，拥有价格合理的高品质、漂亮假发的资源真是太棒了。 作为 Catherine、Maire 和 Chloe 这三顶假发的拥有者，我很高兴知道其质量始终与美丽丝滑的头发、超逼真的发际线和持久的材料保持一致！ Hairvivi 的长度也非常慷慨。当我订购 16 英寸假发时，它更像是 20 英寸。他们的产品已经分层并配有完整的蕾丝，因此您可以根据您的需求进行定制。 他们的包装很高端，总是包括一个缎面储物袋、肩带和配件。客户服务也很棒！有一次我因为订购了错误的尺寸而不得不退货，这是一个简单的过程。他们总是通过电子邮件及时回复，并不时提供特别优惠券、优惠和奖励。 我从许多其他公司购买了假发，并且不断回到 Hairvivi！当我在那里购买东西时，我知道我会对这个产品感到满意！实惠又漂亮！保持Hairvivi 的卓越产品和价值观！ > 商家回复 (2026-07-10): Hi, Thanks for your review and we are so glad to hear that you are satisfied with the wig. Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄 Wish you all the best! Hairvivi ### ★★★★★ 刚刚好 - Irene V · 2026-07-07 过去两年我在这里订购了几顶假发，其中一顶对我来说太黑了，所以不得不退货，尽管 UPS 在荷兰并不常见，但处理得很好。客户服务真的很好，我在这里找到了我的终极假发（Briannah；））。发际线和发结漂白比其他地方都好。蕾丝很脆弱，所以要小心，但完全值得:) > 商家回复 (2026-07-08): Hi, Thanks for your review and we are so glad to hear that you are satisfied with the wig. Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄 Wish you all the best! Hairvivi ### ★★★★★ 我感觉自己年轻了20岁 - Mary · 2026-06-27 我感觉自己年轻了20岁 审查机构： 我是玛丽·罗尔斯，我从您那里购买了两顶假发，我对您假发的质量非常满意。头发质感的真实性，贴合度就像戴在头上的手套一样，舒适不觉得笨重，蕾丝的质感似乎消失了。加班加点，我买了无数假发，但没有一个能像Hairvivi那样满足我的期望。甚至连家人和朋友都认不出我是谁，直到他们再看一眼。言语无法表达我对你的假发的喜爱程度。我是终身客户。忘了说我已经把它剪成我喜欢的了。我刚刚72岁，感觉自己年轻了20岁。 > 商家回复 (2026-06-29): Hi, Thanks for your review and we are so glad to hear that you are satisfied with the wig. Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄 Wish you all the best! Hairvivi ### ★★★★★ 老实说我无法称赞Hairvivi... - Sue Haziri · 2026-06-25 老实说，我对 Hairvivi 的赞美还不够。多年来，我一直戴着真人发假发，尝试过无数品牌——包括非常昂贵的高端假发。然而，绝对没有一个可以与 Hairvivi 所提供的卓越品质相媲美。 头发本身就是一个梦想！它是如此柔软、丝滑，感觉完全自然。真正让我震惊的是蕾丝；它几乎是隐形的，并且完美地融入皮肤。最重要的是，脱落几乎不存在。即使在清洗和造型假发时，我也几乎没有掉任何头发——不幸的是，这是我过去与其他昂贵品牌的经历截然不同的经历。 除了令人惊叹的产品质量之外，客户服务也非常出色——非常乐于助人、彬彬有礼且反应灵敏。另外，运输和交货时间非常快！ 我非常感激和高兴终于找到了我的首选假发公司。在接下来的几个月里，我肯定会从 Hairvivi 订购更多假发，并强烈推荐给任何寻求优质假发的人。感谢您给我们带来如此美妙的体验！ > 商家回复 (2026-06-26): Hi, Thanks for your review and we are so glad to hear that you are satisfied with the wig. Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄 Wish you all the best! Hairvivi ### ★☆☆☆☆ 非常令人失望 - JR · 2026-06-20 非常令人失望。 我在 Reddit 上听到了很多关于他们的炒作，最后决定冒险买了他们最受欢迎的两个金发女郎。 我拿到了假发，首先要说的是，颜色表现与他们网站上的图片完全不同。 感觉很骗人。 其次，质量很“差”，不仅仅是头发，这不是很好，甚至连帽子本身都做得很差。众人眼前一亮的前发际线，确实拔得很不均匀！ 它的一侧比另一侧更厚，更向下。 我丈夫实际上指出这很糟糕。 头发本身，嗯，我不知道该说什么，除了他们必须在视频中的头发中放入大量造型产品，因为从发干一直飞散的数量是疯狂的！ 我预计会有一些预算更高的作品，但数量很多。 我最终只退回了两顶假发。 > 商家回复 (2026-06-22): Hi, This is hairvivi customer service. We are sorry for your unhappy shopping experience. As long as the lace is intact, you can return the wigs for free within 30 days, no worries. About the color problem. Because of different lighting and devices, there may be a little color difference. Kindly see the head model pictures on hairvivi website, it will be the real color. About the cap, hairline and flyaways problem, because we don't know your order number and haven't seen the pictures, so cannot know the exact problem. Kindly share with us your order number so we can better help you. Anyways, we are sorry for your unhappy shopping experience. Best regards Hairvivi Customer service ### ★★★☆☆ 我一直是 Hairvivi 的客户…… - Eva · 2026-06-18 修订版： 我想在我的案件解决后更新我的评论。 我最初的担忧仍然是一样的。由于头发与蕾丝打结的方式，我的一顶假发遇到了严重的提拉问题。作为一名专业美发师，我尝试了所有可能的造型方法，但都无法纠正。我在使用以前的 Hairvivi 假发时也遇到过较小的提拉问题，尽管从未达到这种程度。 与客户服务的过程很长，有时我觉得我的担忧没有得到充分理解，因为我经常收到类似的回复。然而，经过不断的沟通，Hairvivi听取了我的反馈，再次审查了我的案例，并最终提供了公平的部分退款，对此我表示感谢。 我仍然希望 Hairvivi 继续提高其质量控制，因为我已经成为 8 年多来的忠实客户，并且希望看到他们的假发结构更加一致。 感谢客户服务团队与我合作，直到我们达成解决方案。 > 商家回复 (2026-06-19): Hi, Thank you for taking the time to share your feedback and for being a valued Hairvivi customer for more than 8 years. We are truly sorry to hear that your recent experience did not meet your expectations. We understand how important a secure and natural-looking wig is, especially when it is worn daily, and we appreciate you sharing your concerns with us in such detail. We also want to thank you for recognizing the efforts of our customer service team. Providing respectful and professional support is always our priority, and we are grateful for the opportunity to review your case. Your feedback regarding the fit and lifting issue has been taken seriously and has been shared with our team for further review. As we are still actively communicating with you, we remain committed to understanding the situation fully and working toward the best possible resolution. We sincerely value your long-term support and trust in Hairvivi over the years, and we appreciate the chance to continue this conversation with you directly. Warm regards, Hairvivi Customer Service Team ### ★☆☆☆☆ 你买的颜色不一样... - Kanyia Majid · 2026-06-12 头发稀疏，质量不好 您购买的颜色与您收到的颜色不一样。做好头发非常稀疏的准备。感觉就像两根非常细的头发。感觉更像是一个 Instagram 炫耀网站，而不是真正的优质假发。我很确定它与塑料混合。感觉很不爽 他们反应很快，但仅此而已 我不会再买了，寄回去花了我一半的钱和假发哈哈 > 商家回复 (2026-06-13): Hi, This is Hairvivi customer service. We sincerely apologize for your unpleasant shopping experience. We will do our best to help you resolve the issue. Hairvivi only sells 100% human hair; there is absolutely no mixing of any other hair into the wigs. Please don't doubt this. We also do not have any other hair in stock. You can have it tested by a professional testing agency. Regarding the color, the color may appear differently under different lighting conditions, resulting in slight color variations. Thank you for your understanding. However, as long as the lace is uncut, you can return it free of charge, so please don't worry. Regarding the density issue, please tell us which specific area feels thinner and provide more information about the wig, such as a photo. We will help you resolve the issue as soon as possible. Additionally, we cannot find your order by your name. Please provide us with your order number, and we will contact you via email as soon as possible to help you resolve the issue. As long as the lace is intact, Hairvivi offers free returns and exchanges within 30 days of receipt, with no shipping fees. You may be referring to customs duties; customs policies vary by region. Thank you for your understanding. Please contact us via email with your order number, and we will do our best to assist you. Please don't worry. We sincerely apologize for any inconvenience caused. Sincerely Hairvivi Customer Service Team ### ★★★★★ Crystiana 假发 人发 100% - Christina Panait · 2026-06-09 一如既往，Hairvivi 在质量、价格和服务方面超出了我的预期♥️♥️♥️ 这是我的第四顶假发。说实话，我永远不会回头看其他品牌。我强烈推荐..我有 Rochelle、Luna、Vivianne 和现在的 Crystyana 14 英寸，比任何其他公司的 14 英寸假发都长很多...HV 测量从假发的颈背开始。🎈 蕾丝蜂蜜，对于皮肤相当完美。.头皮错觉，完美♥️谢谢 HV ♥️ 我患有脱发症，Hairvivi 是我的救星😀 > 商家回复 (2026-06-10): Hi, Thanks for your review and we are so glad to hear that you are satisfied with the wig. Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄 Wish you all the best! Hairvivi ### ★★☆☆☆ 蕾丝很棒，但纹理有误导性 - Rochelle · 2026-06-07 蕾丝质量令人惊叹，真正的无胶假发，带有高品质蕾丝，绝对是我买过的最好的假发之一。然而，我购买了维多利亚直发假发，虽然它开箱后看起来令人难以置信，但第一次清洗后情况发生了变化。头发的自然状态不是直的。它会变成卷曲的波浪状纹理，而且洗完后也会变得非常卷曲。对于售价超过 400 英镑的单位来说，这令人失望。 密度很漂亮，看起来很自然，但请注意，头发的质地可能与广告上的外观不符。如果您希望它保持笔直，请谨慎购买。 > 商家回复 (2026-06-08): Hi, This is Hairvivi customer service. We are sorry for your unhappy shopping experience, and we will try our best to solve it for you. The wig you ordered is made of Indian virgin hair; this type of hair naturally develops a slight wave after washing. This is not a quality issue but an inherent characteristic of the hair itself. thank you for your understanding. If you prefer hair that remains perfectly straight after washing, you might consider ordering a custom unit with permanently straightened hair. As long as the lace is intact, the wig can be returned for free, pls don't worry about it. To better solve the problems, we need more details from you. Kindly reply to our request directly~ We believe the problem can be solved successfully with our joint effort, and sorry for any inconvenience. Best Regards Hairvivi Customer Service Team ### ★★★★★ 我对 Hairvivi 的体验 - Marie Erwin Stodghill · 2026-05-25 我对 Hairvivi 的体验与其他评论有点不同。 我的评论是关于客户服务的。我订购了一顶丝滑的直发假发，当它到达时，我惊叹不已！头发很漂亮，拔毛完美，质量也很棒。然而，我意识到在我这个年纪，丝滑的直发不适合我。我要求退货。我必须发送一张蕾丝照片，并提供退货标签，一切都很顺利。然后我订购了一顶他们的新卷发假发。在仔细考虑了我安装假发的能力后，我觉得 900 美元对于购买一顶对我来说基本上是练习单位的假发来说太贵了。我联系了客户服务，解释了我想要取消的原因，一切都很顺利。一旦我掌握了如何完美地安装假发，我就会从 Hairvivi 订购！我喜欢蕾丝与我的巧克力皮肤的搭配！期待再次购买！ > 商家回复 (2026-05-26): Hi, Thanks for your review and we are so glad to hear that you are satisfied with our customer service. Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄 Wish you all the best! Hairvivi ### ★★★★★ 来自……的最佳金发钝剪鲍勃 - Helena S · 2026-05-21 Hairvivi 的最佳金发钝剪鲍勃。 我不断回到这家公司，这是我的第八顶假发，来自我最喜欢的美发公司 Hairvivi。为什么？因为总是美丽的发际线，可爱的发质，实惠的价格，包装的一切都恰到好处，非常环保，我喜欢，有礼，但非常实惠，交货快捷，乐于助人的团队。 我很高兴找到了这家公司。这就像我找到了我的私人发型师，他总是可以回答我的问题并找到最佳的解决方案。目前，我爱上了 Hairvivi 的这款华丽的 Alannah 假发。发际线非常漂亮，帽子完美无瑕。不需要胶水。感觉很轻。非常适合运动和夏季。 150% 的密度对我来说非常完美，感觉很自然。适合初学者。交货快捷。将始终推荐这个品牌的高品质产品和最好的服务。 谢谢你，海维维❤️✨ （细节：Hairvivi 的 Alannah 假发、奶油色金发鲍勃、中号帽子、蜂蜜升级帽子）。 > 商家回复 (2026-05-22): Hi, Thanks for your review and we are so glad to hear that you are satisfied with the wig. Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄 Wish you all the best! Hairvivi ### ★★★★★ 我的假发改变了我的生活 - Kirstie Cowan · 2026-05-16 我的假发改变了我的生活！由于医疗原因，我的头发开始稀疏，我说服自己不要接发，因为我不想支付维护费用，而且它们看起来很假。我研究了人发假发并做了很多研究，最终选择了hairvivi。我很高兴我做到了！我感到非常自信，感觉和看起来都很棒，你甚至看不出我戴着假发。头发很多，颜色也很好。谢谢头发维维！ > 商家回复 (2026-05-18): Hi, Thanks for your review and we are so glad to hear that you are satisfied with the wig. Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄 Wish you all the best! Hairvivi ### ★☆☆☆☆ 完全浪费钱！ - Imge Reyhan · 2026-05-07 我的头发严重稀疏，看了这么多TikTok评论后，我最终决定投资Hairvivi的假发。不幸的是，我非常后悔。 假发的两侧几乎没有牢固的固定，所以每次我移动时，它都会变得可见并且感觉不稳定。它一直在滑落，在我身上看起来从来不自然。当我第一次把它从盒子里拿出来时，几缕头发已经掉到了地板上。 我仔细地遵循了所有的洗涤说明，但洗完后，假发看起来更糟了。老实说，我什至不敢在外面穿一次，因为它感觉不够安全或自然。 我通常从不写评论，对这个品牌也没有任何个人反对，但老实说，这感觉像是浪费钱。它现在就放在我的桌子上未使用。 另外，特别是如果您是假发初学者，我强烈建议不要购买这款。一旦花边被剪断，该公司也不接受退款——但实际上，如果不先剪掉花边，你怎么知道假发是否合身或看起来是否自然呢？ > 商家回复 (2026-05-08): Hi, This is Hairvivi customer service. We are sorry for your unhappy shopping experience, and we will try our best to solve it for you. For the lace. Our customer service contacted you via email for some pictures of you wearing it so they can better check the problem. Generally, using a little holding spray can easily solve this problem; it is easy to wash off and won't hurt your edge. For the shedding, kindly tell us which part sheds so we can check whether it is floating hairs or others. As long as the lace is intact, the wig can be returned for free. If every customer uses the wig for a while and then asks for a return, we cannot do any business anymore. But it doesn't mean that we won't help you. We also offer a repair service. To better solve the problems, we need more details from you. So dear, we notice our customer service contacted you via email for details, and haven't received your reply. Kindly reply to our email directly~ We believe the problem can be solved successfully with our joint effort, and sorry for any inconvenience. Best Regards Hairvivi Customer Service Team ### ★☆☆☆☆ 我有一次非常令人失望的经历…… - Maria Angeli · 2026-05-05 我对 Hair Vivi 的体验非常令人失望，尤其是考虑到它的价格（大约 800 美元）。 首先，沟通不畅。我特意要求改变我的假发的尺寸，但他们仍然发送了错误的尺寸。我最终保留了它并试图让它发挥作用，但这已经不理想了。 其次，虽然假发宣传为 100% 真人发，但我被告知不能漂白或改变颜色。这首先就否定了人们投资真人发假发的一个主要原因。 然而，最大的问题是蕾丝质量。我清楚地告诉他们我是白人，他们向我保证蕾丝会匹配。绝对没有。蕾丝颜色太深，不透明，穿起来很明显。这完全破坏了自然的外观。 更糟糕的是，蕾丝很脆弱，最终会撕裂，这对于这个价格的假发来说是不可接受的。 总体： 沟通不畅 发送尺寸错误 有限的定制（尽管是“人发”） 深色、不透明蕾丝（不适合浅肤色） 蕾丝质地较弱，容易撕裂 最终结论：我不推荐Hair Vivi。 特别是如果您是初学者或期望获得真正自然的外观，那么这不值得花钱。 > 商家回复 (2026-05-07): Hi, This is Hairvivi customer service. Firstly, really sorry for your unhappy shopping experience, and we will try our best to help you solve the problem. For some problems you mentioned, we want to explian them to you. 1. About the capsize. Based on your measurements, the S capsize is small for you. So we arranged a new M capsize for you. We checked our system, and the capsize is not a problem. We indeed shipped out the M one for you. If it is still small for you, we suggest purchasing the large one next time. 2. About the hairs. All HairVivi wigs are made of 100% virgin human hair. If you purchase a natural color undyed wig, you can color it darker or brown. But you purchased a #613-based colored wig, it is already colored so light. As our own hair, if you color it very light already, your stylist won't suggest coloring it again, same as our wigs. And it is pre-bleached already, if you bleach it again, it will easily make the knots broken which shorten the hair lifespan. If you really want to change the color, please ask a professional stylist help you. 3. About the lace color and quality. Kindly email us some pictures of you wearing our wig in daylight without any filter and then we can better check the problem. All the lace we use is HD Swiss lace, which is the best one on the wig market. It is delicate, but also fragile. Kindly let us know your treatment so we can know what's wrong with it. All in all, sorry for your unhappy shopping experience and though the wig cannot be returned anymore because of the cut lace, we can still help you with other solutions like repair or others. Our customer service will contact you asap via email to help you solve it. Best regards Hairvivi customer service team --- - 全部评价与筛选: https://ok.one/review/hairvivi.com - JSON 接口: https://ok.one/api/companies/hairvivi.com - 评分口径与数据来源: https://ok.one/methodology/