Thank you for your wonderful feedback! We’re delighted to hear your experience has been easy, stress-free, and responsive from the very beginning. We truly appreciate your trust and look forward to continuing to support you.
Thank you for sharing your feedback. We’re sorry to hear about your concerns regarding the condition of your shipment. Please reach out to our support team with your order details so we can investigate the shipment, discuss the packaging, and address your concerns as quickly as possible.
c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-05-30 ·
★★★★★
客户服务很好
客户服务很好。交货及时。
Helimeds 回复2026-07-02
Thank you for your kind review! We’re glad to hear you’ve had a positive experience with both our customer service and prompt delivery. We truly appreciate your support!
Thank you for your continued trust and for choosing us again! We’re thrilled to hear your orders arrived on time and that you’re happy with your weight loss progress. We truly appreciate your support and look forward to serving you again when you’re ready.
J
Jane D. · 写过 1 条评价 · 已认证 · 体验于 2026-05-28 ·
★★★★★
快速优质的服务
我发现这项服务非常专业、易于使用且快速。
Helimeds 回复2026-07-02
Thank you for your kind words! We’re thrilled to hear you found our service professional, easy to use, and fast. We appreciate your support and look forward to serving you again!
c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-05-28 ·
★★★★★
提前交货并且很棒…
提前交货和良好的沟通
Helimeds 回复2026-07-02
Thank you for your review! We’re glad your order arrived ahead of schedule and that you had a great communication experience. We truly appreciate your support!
c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-05-14 ·
★★★★★
轻松补充
轻松补充。交货快。尽管我的药物到达时并不冷,但公司立即回复我,向我保证它仍然可以使用。
Helimeds 回复2026-07-02
Thank you for your review! We’re glad to hear the refill process was easy and your order arrived quickly. We also appreciate your trust, and we’re happy our team could promptly address your concerns and provide reassurance. Our care team is there for you.
Thank you for your kind review! We’re happy to hear everything went smoothly. We also appreciate your interest in future savings—be sure to keep an eye on your email for upcoming promotions and special offers. We look forward to serving you again!
D
Donna Carr · 写过 7 条评价 · 已认证 · 体验于 2026-05-17 ·
★★★★★
良好的客户服务
良好的客户服务。快速运输。
Helimeds 回复2026-07-02
Thank you for your kind review! We’re glad to hear you had a positive experience with our customer service and fast shipping. We truly appreciate your support!
D
Dennis · 写过 1 条评价 · 已认证 · 体验于 2026-05-15 ·
★★★★★
承诺同时出售glp1...
承诺以同样的价格出售 glp1,那是一个谎言。 第二次订购时价格大幅上涨。
Helimeds 回复2026-05-24
We’re sorry for the confusion and appreciate the chance to clarify.
Your first order was placed under a heavily discounted introductory offer. That promotion was designed to make it easier for new patients to get started, but it was not the standard ongoing refill price.
We understand how frustrating it can feel when a refill price is different from the initial promotional price, and we should always make that distinction as clear as possible. Our refill pricing reflects the medication, dosage, pharmacy fulfillment, provider review, and shipping costs involved.
If there was any misunderstanding about the pricing shown to you, please reach out to our support team and we’ll be happy to review your case directly.
We’re sorry to hear that your experience did not meet your expectations. We understand how disappointing it can feel when you are following a treatment plan and not seeing the progress you hoped for.
At Helimeds, treatment plans are prescribed by licensed medical providers and fulfilled by licensed partner pharmacies. GLP-1 medications are typically started at lower doses for safety and tolerability, and individual results can vary based on many factors, including dosage stage, time on treatment, medical history, lifestyle changes, and metabolic response.
That said, we take feedback like this seriously. If there is ever a concern about dosing, instructions, or medication received, our care team is available to review the case and help address it appropriately.
We appreciate you sharing your feedback and wish you the best on your health journey.
Thank you for sharing your experience. We’re sorry to hear that you haven’t seen the progress you were hoping for yet.
Weight-loss treatment can vary from person to person, especially during the first couple of months while dosing is still being adjusted. That said, we completely understand how frustrating it can feel when you are making real lifestyle changes and not seeing visible results.
Please reach out to our care team so we can review your treatment plan, dosage progression, and next steps with the provider network. We’d like to better understand what’s happening and help make sure you’re getting the right support moving forward.
Thank you so much for the kind words. We’re glad to hear you had a smooth experience with the care, treatment process, and fast shipping. We truly appreciate your trust and look forward to supporting you again.
Thank you for your kind words.
Our team is hear for you if you have any issues.
We will always make it right by you if things go wrong for some reason.