# Heymondo Travel Insurance 评价与评分 > 来源: OK.one — https://ok.one/review/heymondo.com - 域名: heymondo.com - 分类: 金钱与保险 - 综合评分: 4.5 / 5 (102 条评价) - 评分分布 5→1 星: 81% / 7% / 4% / 1% / 7% - 所在地: United States - 数据更新: 2026-08-10 Heymondo Travel Insurance（heymondo.com）在 OK.one 的综合评分为 4.5 分（满分 5 分），基于本站收录的 102 条用户评价，属于金钱与保险分类，口碑优秀。88% 的评价为 4 星及以上，7% 为 1 星；商家回复了 100% 的差评。数据最后更新于 2026-08-10。 ## 最新评价(第 1/6 页) ### ★★★★★ 保险计划和客户支持 - Hugo Hernández · 2026-08-07 · 已验证 我认为旅行保险计划很棒。不过，客户支持可以回复得更快。尽管如此，我还是给你5颗星。继续做好工作。 > 商家回复 (2026-08-07): Hello Hugo, We appreciate you taking the time to share your experience. We’re delighted to hear that you’re happy with our travel insurance plans. We also truly appreciate your feedback regarding our response times. We’re always working to improve and provide our customers with faster and more efficient support. Thank you for choosing Heymondo! 💚️ Kind regards, Heymondo team ### ★★★★★ 优秀的客户服务！ - customer · 2026-08-07 · 已验证 > 商家回复 (2026-08-07): Hi, thank you for your positive review. We're glad to hear that you had a great customer experience. Thank you again for your comment! 😊 ### ★★★★☆ 很容易获得保险 - customer · 2026-08-07 · 已验证 获得保险很容易，我的旅行中没有遇到任何问题，所以我还不知道他们提供的支持。这就是为什么不是 5 星的原因 > 商家回复 (2026-08-07): Thank you for choosing Heymondo! We are glad that the purchasing process was straightforward and that your journey went smoothly without any setbacks. While we hope you never need to use your coverage, please know our support team is available whenever you need us. Have a wonderful day! 😊 ### ★★★☆☆ 对任何保险的考验就是有多好…… - Stephen · 2026-08-07 · 已验证 对任何保险的考验是，如果我需要提出索赔，你的表现如何。 ### ★★★★★ 优秀的购买流程 - Elina S. · 2026-08-06 · 已验证 我从 Heymondo 购买了旅行保险。在做出决定之前，我有几个问题需要回答。客户服务非常快并且提供了明确的答案。我确信选择 Heymondo 是一个正确的选择！ > 商家回复 (2026-08-06): Hi Elina, thank you very much for your feedback. We are glad that our support team was agile and precise in resolving your inquiries prior to purchasing, ensuring you felt completely confident in your choice. We remain at your disposal for whatever you might need! 💚 ### ★★★★★ 覆盖保险年龄且易于… - Lee · 2026-08-06 · 已验证 保险年龄的覆盖范围和易于理解的声明。 > 商家回复 (2026-08-06): Hello Lee, thank you for sharing your feedback. We are glad that our clear terms and inclusive age limits made it simple to find the perfect protection for your needs. We are here for you anytime! 💚 ### ★★★★★ 很棒的经历 - Malik Baba hamed · 2026-08-05 · 已验证 很棒的体验，简单快捷 > 商家回复 (2026-08-05): Hi Malik - thank you for your review! We are glad to hear that securing your coverage was a simple and quick process. I will pass on your feedback to our team, and we are so happy you had a smooth user experience with us. 😊 ### ★★★★★ 好的 没问题 - customer · 2026-08-05 · 已验证 好的，一切都很好 > 商家回复 (2026-08-05): Thank you for taking the time to share your feedback. We are pleased to know that your experience with us was positive. At Heymondo, we strive to offer the best service, and we remain at your disposal whenever you need us. 😊 ### ★★★★★ 客户服务对日志非常有帮助... - Giulia · 2026-08-05 客户服务对于登录问题非常有帮助 感谢安娜的支持！ > 商家回复 (2026-08-05): Hi Giulia, thank you so much for sharing your experience! We're glad we could assist you with accessing your account. We will definitely let Anna know how much you appreciated her support. Thank you for choosing Heymondo! 😊 ### ★★★★★ 寻求帮助修改政策…… - Nico · 2026-08-04 在我旅行期间寻求修改政策国家/地区的帮助，并快速获得了我需要的帮助，非常关注 > 商家回复 (2026-08-04): Hello Nico, thank you for sharing your experience! We are glad our team managed to assist you promptly when you needed to adjust your destination coverage during your travels. Providing outstanding support when adjustments are required is what we strive for. We're here for you anytime! 😊 ### ★★★★★ 轻松制定政策 - Jose Totosao · 2026-08-04 · 已验证 一切都是100%在线的 > 商家回复 (2026-08-05): Thanks for choosing Heymondo! We are glad to hear you had a smooth experience securing your coverage digitally. We're here for you anytime! 🌍 ### ★★★★★ 我的订阅遇到了问题... - malika k · 2026-08-04 我在订阅时遇到了问题，但安东尼奥迅速解决了问题，良好的客户服务，值得推荐。 > 商家回复 (2026-08-04): Hi Malika, thank you very much for your positive review. We're glad to hear that Antonio was able to clear up that registration hitch so quickly and provide you with excellent support. We really appreciate your recommendation. Thank you again for your comment! 💚 ### ★★★★★ 👍干得好 - Barbara · 2026-08-04 · 已验证 👍干得好，克洛伊 > 商家回复 (2026-08-04): Dear Barbara, thank you for your kind review. We're glad you received such wonderful support from Chloe, and we'll certainly pass your words on to her. Thank you for choosing Heymondo! 💚 ### ★★★★★ 快速而友好的服务 - Carlos · 2026-08-04 · 已验证 > 商家回复 (2026-08-05): Hi Carlos, thank you very much for your positive review. We're glad to hear you received such swift and pleasant assistance. Thank you again for your feedback! 😊 ### ★★★★★ 推荐海蒙多 - customer · 2026-08-03 · 已验证 易于理解旅行保险的价格等级和可选附加服务。我下载了这个应用程序，它非常容易使用。 > 商家回复 (2026-08-03): Thank you so much for choosing us! We are thrilled to hear that choosing the right protection plan and exploring the additional coverage options was straightforward for you. It is also great to know that you are finding our mobile application simple to navigate. We remain at your disposal whenever you need us! 😊 ### ★★★★☆ 我正在尝试访问... - flavio · 2026-08-02 · 已验证 我在访问应用程序时遇到问题，但在帮助的帮助下我做到了 > 商家回复 (2026-08-03): Hello Flavio, First of all, thank you for taking the time to share your experience. We apologise for any confusion during the sign-up process. Upon reviewing the situation, we can note a member of our customer care team has been able to reach you via phone to be able to help you gain access to the Heymondo App. We're glad to hear the team were able to solve the incident during the sign up process.  Please remember, in order to register on the Heymondo App, you need to state your document as per your policy, which in your case is your passport number and choose a pasword. If you require assistance with anything else, we'll be happy to help by email, hello@heymondo.com (mailto:hello@heymondo.com) or WhatsApp +34 627 283 366. Our customer care team is available from 09:00 to 18:00 GMT+1, Monday to Friday; whilst the assistance team is available 24/7 calling through the Heymondo App or the number in your policy. We wish you a pleasant trip! 💚️ Kind regards,  Heymondo Team ### ★★★★★ 简单的 - customer · 2026-08-02 · 已验证 快速、简单、直接 > 商家回复 (2026-08-03): Thank you for choosing Heymondo! We are glad to hear that securing your coverage was quick, uncomplicated, and clear. We try to keep our process as smooth as possible. We remain at your disposal anytime! 💚 ### ★★★★★ 与他们沟通很容易…… - customer · 2026-07-31 · 已验证 与他们沟通很容易，以确保我们的目的地（某个特定目的地）包含在保险范围内。购买也很容易完成。让我们看看剩下的 > 商家回复 (2026-08-03): We appreciate you sharing your experience. We are glad that clarifying your doubts about where your protection applies was a smooth process, and that acquiring your coverage was straightforward. We remain at your service for whatever you may need. ✈️ ### ★★★★★ 通过 WhatsApp 聊天 - Jennifer Greggio · 2026-07-31 通过 WhatsApp 聊天，接线员投入了足够的时间来了解问题并提供量身定制的快速反馈。 > 商家回复 (2026-07-31): Hi Jennifer, thank you for sharing your experience! We are glad to hear that our team member took the necessary time to fully comprehend your needs and provided a prompt, personalized solution through our chat support. Delivering attentive and efficient help is always our main goal. We are here for you whenever you need us! 😊 ### ★★★☆☆ 不错的公司，但新的 Android 应用程序出现了故障 - Steve W · 2026-07-31 · 已验证 我使用 Heymondo 购买旅行保险已有好几年了。它快速简单，价格合理，我需要的所有信息都可以在我手机上的应用程序中找到。 这次，当我打开该应用程序时，有一个新版本的应用程序可供下载。在新版本中，我开始输入有关我的旅行的信息，发现输入开始和结束日期的屏幕中没有确认按钮，这使得无法输入日期。这发生在 Android 手机上。我必须去网站预订，一切正常。 > 商家回复 (2026-08-03): Hello Steve,  Thank you for taking the time to share your experience and for choosing Heymondo over the years. We’re pleased to hear that you find our insurance quick and easy to purchase and that the app provides the information you need during your travels. We’re sorry for the confusion you experienced when entering your travel dates on the app in order to purchase your latest poicy. We want to clarify that our website is the main purchasing channel and is fully optimized for the  process, ensuring the best experience. The mobile app, on the other hand, is primarily designed as your travel companion, ideal for requesting 24/7 assistance and checking your policy details from anywhere. For any future purchases, our Customer Care team will also be happy to prepare a quotation for you. You can contact us at hello@heymondo.com or via WhatsApp at +34 627 283 366, Monday to Friday, from 09:00 to 18:00 (Madrid time). Our travel assistance service is available 24/7. We wish you a pleasant trip. Kind regards, Heymondo Team --- - 全部评价与筛选: https://ok.one/review/heymondo.com - JSON 接口: https://ok.one/api/companies/heymondo.com - 评分口径与数据来源: https://ok.one/methodology/