# Highqlo 评价与评分 > 来源: OK.one — https://ok.one/review/highqlo.com - 域名: highqlo.com - 分类: 家居与园艺 - 综合评分: 3.3 / 5 (10 条评价) - 评分分布 5→1 星: 30% / 10% / 40% / 0% / 20% - 所在地: China - 数据更新: 2026-10-25 Highqlo（highqlo.com）在 OK.one 的综合评分为 3.3 分（满分 5 分），基于本站收录的 10 条用户评价，属于家居与园艺分类，口碑一般。20% 的评价为 1 星，差评比例偏高；商家回复了 100% 的差评；近 12 个月新增 1 条。数据最后更新于 2026-10-25。 ## 最新评价(第 1/1 页) ### ★★★★★ Beautiful high quality bathroom cabinets & smart mirror sets x 2 - JPitzer · 2026-09-16 Would definitely purchase again from High Qlo. I purchased two custom bathroom cabinet vanities with smart mirror sets. I modified the lengths of both cabinets as well as the placement of the sink. Instead of having a centered position sink, I had the sink positioned on the right side of one cabinets. To be honest it took me a long time to build confidence to trust this company before spending thousands of dollars here because I could not find any good reviews from other customers who purchased in the United States. I searched thru Reddit, Amazon, Facebook & Instagram but only saw a couple reviews… all negative in terms of quality and delivery times. But I couldn’t find any cabinets as beautiful, high tech, and customizable for sale in US for such affordable prices. So I took a chance and built my trust by communicating directly with them. The only way to communicate was through their chat bot on their website and via email. They are very responsive through email but you’ve gotta be patient with approximately a 12 hour delay due to the time change in China. I had a ton of questions and they answered every one of them. I planned to use my own faucets instead of the one it comes with so I asked for a discount. I also asked for a discount for purchasing two cabinets / mirrors sets. They agreed and provided me a respectable discount. I placed my order Friday 6/26 but realized I needed to make a change on Mon 6/29 which they were able to accommodate. They said to expect delivery in approx 4-5 weeks. I was pleasantly surprised to receive my order within 4 weeks on 7/28. I did not get advanced notification that the shipment left China but did receive a 1 day advanced notification to schedule delivery time from freight forwarder company to ensure someone home to sign for the crates the following day. The cabinets and mirrors were very well packaged in two giant wooden crates with custom styrofoam inserts carefully surrounding & protecting each piece. All necessary parts arrived needed for installation as well. The plug for the smart mirror had to be modified by my contractor to accommodate USA electrical but he was able to hardwire it instead of plug it in. All in all I am very happy with my experience and especially with the cabinets and mirrors. If I can share photos in this review I will. If not look for my reviews w photos on Reddit, FB, Insta. ### ★☆☆☆☆ They do not honor their return policy - Lisa Philips Smith · 2025-07-18 They do not honor their return policy. I tried to purchase an item through amazon and was directed to their website for purchase. They shipped me the wrong color vanities ($6000 cost) and now will not provide me with an address to return them. They have offered a small percentage payment but will not honor their return and refund policy . Their reply to me states they offered a refund, but they have refused to provide us or American Express with an address where the return can be shipped to. Their reply to my complaint is completely false and a lie. > 商家回复 (2025-07-20): Hi Lisa, We’re sorry to hear that the experience didn’t meet your expectations. That said, we’d like to clarify a few important points. The vanities you received were correct and free from any defects, and the order was fulfilled in line with your selection and the product details shown on our website. We also communicated that slight differences between website photos and the physical product can occur due to lighting, screen resolution, and other visual factors—this is a normal and widely understood aspect of online shopping and does not indicate a product issue. Although there was no issue with the product itself, we still offered a partial refund out of goodwill in hopes of reaching a friendly resolution. You declined. We also agreed to accept a return, but as stated in our policy, return shipping costs are the customer’s responsibility—which is standard across the industry. Unfortunately, we did not receive a response to our follow-up messages regarding these options. Instead, a chargeback was filed. We submitted all necessary documentation, and the bank concluded the case in our favor, confirming that the order was properly fulfilled on our end. At High QLO, we are committed to product quality and customer service. We always strive to handle concerns with fairness and respect, and we appreciate open and reasonable communication throughout the process. — High QLO Support Team ### ★★★★★ The design of this vanity is just… - Rleon Dapaa · 2025-06-17 · 已验证 The design of this vanity is just timeless - it completely elevates our bathroom. Being able to pick the drawer layout we wanted was a huge plus. ### ★★★★☆ The vanity looks great - Andrew Brown · 2025-05-17 · 已验证 The vanity looks great, but one of the drawer knobs was a little loose on arrival. I messaged support and they sent a replacement right out. Fantastic service! ### ★★★☆☆ Rachel is helpful - Rejanj Oleshd · 2025-04-27 · 已验证 The vanity looks gorgeous but there was a tiny crack on the countertop when it arrived. Thankfully, Rachel from customer service sorted it out immediately with a replacement part. ### ★☆☆☆☆ This company is a scam - Jane Grafton · 2025-04-10 This company is a scam. Do not purchase anything. No delivered of vanity after more than 3 months. When I finally cancelled my order and disputed the charge with my credit card firm, the next day they were suddenly ready to deliver it only if I reversed the chargeback. TOTAL FRAUD. > 商家回复 (2025-04-22): Dear Jane, We’re truly sorry for the frustration and disappointment caused by the delay with your order. In your case, the shipment was held at customs for an extended inspection that lasted nearly two months — an unexpected and uncontrollable situation that severely impacted the delivery timeline. Throughout this period, our team remained in close communication, doing everything we could to follow up and assist. Regarding the tracking updates, our system only reflects the latest logistics status once the freight is picked up by the final delivery truck. We understand this may have caused additional confusion, and we apologize for any inconvenience that resulted from this delay in visible updates. We sincerely appreciate your patience during such a challenging situation and remain available if there’s anything further we can assist with. Warm regards, Customer Care Team High QLO ### ★★★☆☆ I wish the communication had been more consistent - Thomas Kline · 2025-03-30 · 已验证 The bathroom vanity is absolutely lovely. Just wished the shipping communication was a little clearer. ### ★★★☆☆ The vanity arrived with a small dent - Lena Kane · 2025-02-25 · 已验证 The vanity arrived with a small dent, but customer service quickly arranged a replacement part. Overall, the quality is really impressive. ### ★★★★★ Love the makeup vanity - Lindsey Parker · 2025-02-23 · 已验证 My makeup vanity is just perfect! The built-in mirror is brilliant for when I need to get ready, and the folding design is so practical too. ### ★★★☆☆ Want the quicker response - Emerson Tuttle · 2025-02-16 · 已验证 The bathroom vanity looks great! Customer service responses were a bit slow for my liking, but once they replied, they were really helpful. --- - 全部评价与筛选: https://ok.one/review/highqlo.com - JSON 接口: https://ok.one/api/companies/highqlo.com - 评分口径与数据来源: https://ok.one/methodology/