Aloha Alex! Tyler here with HGS. I’m so sorry about your experience! This does not align with our mission and we would love an opportunity to correct this. I am going to reach out directly via email - we will absolutely do that refund for you! Also I want to mention that our personal cell phone numbers are on the bottom of the receipt, if you ever want to speak directly to the owners about any issues, feel free to call us!
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Michael · 写过 1 条评价 · 已认证 · 体验于 2024-11-16 ·
★★★★★
优质的服务和产品
泰勒和希洛种植店的全体工作人员从我这里得到了 5 ⭐️。我给他们发了电子邮件,让他们知道我是室内水培的新手,并且有几个问题。第二天,泰勒向我提供了很多信息,并在回复电子邮件中按产品以及您想要使用它的原因将其全部细分。这些都是非常有用的信息。我在网上买了所有东西,并及时将它们运送到我家。不要犹豫从这家公司购买。我从 Hilo Grow Shop 购买的大部分东西都比在亚马逊上便宜。谢谢大家,我是永远的客户。
Hilo Grow Shop 回复2024-11-24
Michael!! Tyler here. Man huge mahalo for this wonderful Review! This means the world to me and the team. We appreciate your support and kind words so much. Mahalo for being an awesome customer. Aloha!
Aloha Regan! Mahalo nui for the wonderful feedback! We appreciate your order very much and love hearing that our products are getting to our customer’s quickly. We’ll be ready next time you need us! :)
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Brad Titus · 写过 1 条评价 · 已认证 · 体验于 2024-09-19 ·
★★★★★
快速而友好的客户服务...
每次都快速而友好的客户服务
Hilo Grow Shop 回复2024-11-24
Aloha Brad! Big mahalo for all the support. Stoked to hear that our services continue to align with our mission. We’ll continue to do our best!! We appreciate you!
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Daniel · 写过 1 条评价 · 已认证 · 体验于 2024-09-13 ·
★★★★★
轻松订购并及时交货
轻松订购并及时交货。 5 星
Hilo Grow Shop 回复2024-09-24
Aloha Daniel! Mahalo nui for utilizing our services! We appreciate your support and feedback. Happy gardening!
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Chris · 写过 1 条评价 · 已认证 · 体验于 2024-08-08 ·
★★★★★
订购超级简单,我收到了……
订购超级简单,我很快就收到了订单。
Hilo Grow Shop 回复2024-09-24
Mahalo for your support Chris! We truly appreciate the feedback and stoked you are satisfied with our services. Mahalo again.
Aloha Jacob! Wow! Mahalo nui for the amazing review! We appreciate you shopping with us and for taking time to leave feedback. Hope to see you again soon.
J
Jenise Matsuo · 写过 1 条评价 · 已认证 · 体验于 2024-04-29 ·
★★★★★
优秀的客户服务和很棒的…
优质的客户服务和良好的态度。购物总是一种乐趣。
Hilo Grow Shop 回复2024-06-26
Aloha Jenise! Your feedback means the world to us! We appreciate your support. Thanks for shopping with us.