Hi Rachel,
Thank you for your review! We're so glad our team was able to assist you and provide the personal, human support you were looking for. Delivering friendly, knowledgeable service is something we take pride in. Thank you for choosing Home Title Lock!
J
John Nebozuk · 写过 2 条评价 · 已认证 · 体验于 2026-07-22 ·
★★★★★
覆盖性好
良好的报道,非常有礼貌的人,很容易合作。我们很高兴
Home Title Lock 回复2026-07-28
Hi John,
Thank you for taking the time to leave a review! We're happy to hear you found our coverage valuable and that our team was courteous and easy to work with. We appreciate your trust in Home Title Lock!
Thank you, Deborah, for sharing your experience! We’re glad to hear that signing up was simple and that our team was able to provide helpful information and support. At Home Title Lock, we’re committed to making the process easy while helping homeowners better understand how they can protect their property. Thank you for choosing us!
Hi David,
Thank you for sharing your experience. We're sorry to hear that your cancellation process was frustrating and did not meet your expectations.
After reviewing your account, we confirmed that your subscription was created and canceled on the same day.
During the cancellation process, our AI assistant presented an optional offer to extend your trial, but because your response also included a request to "cancel," the system interpreted that as your decision to proceed with cancellation and closed the account accordingly.
We appreciate your feedback, as it helps us improve the clarity of our cancellation experience. Additionally, we've issued a refund for your $1 trial charge.
If you have any additional questions or need further assistance, please don't hesitate to reach out to our support team.
Thank you, Diane, for your kind words! We’re happy to hear that Jonathan provided clear explanations, listened to your concerns, and helped you feel confident in your decision. Providing knowledgeable and supportive service is what we strive for every day. We appreciate your trust in Home Title Lock!
J
James C · 写过 1 条评价 · 已认证 · 体验于 2026-07-16 ·
★★★★★
反应灵敏且专业。
Home Title Lock 回复2026-07-20
Thank you for your feedback! We’re pleased to hear you had a responsive and professional experience with our team. At Home Title Lock, we’re dedicated to providing homeowners with reliable service and support while helping protect their most valuable asset. Thank you for choosing us!
c
customer · 写过 3 条评价 · 已认证 · 体验于 2026-07-14 ·
★★★★★
知识渊博且乐于助人的同事!
Home Title Lock 回复2026-07-15
Thank you for your wonderful review! We’re glad to hear you had a positive experience with our team. Providing knowledgeable and helpful service is what we strive for, and we appreciate you taking the time to share your feedback.
Hi Judi, thank you for your kind words! We’re so happy to hear that your experience felt personal and that our team member made you feel valued. We believe customer care is about more than just a transaction, and we appreciate you recognizing that. Thank you for choosing Home Title Lock!
P
Paula Langner · 写过 1 条评价 · 已认证 · 体验于 2026-07-13 ·
★★★★★
优秀客户
戴维斯·埃尔南德斯提供客户服务。
Home Title Lock 回复2026-07-15
Hi Paula, thank you for your great review! We’re glad DavisHernandez was able to provide outstanding service and support. We’ll be sure to share your kind words with the team. We appreciate your trust in Home Title Lock!
R
Rich Arnold · 写过 4 条评价 · 已认证 · 体验于 2026-07-13 ·
★★★★★
感谢您的后续电话...
感谢您的后续电话询问我是否有任何问题。
这是一流的服务,您将赢得我的本月摇滚明星奖
Home Title Lock 回复2026-07-15
Hi Rich, thank you for your amazing feedback! We’re thrilled that our follow-up call helped answer your questions and provided the level of service you deserve. We’ll gladly accept the “Rock Star of the Month” award on behalf of our team! Thank you for choosing Home Title Lock.
M
Meredith · 写过 2 条评价 · 已认证 · 体验于 2026-07-10 ·
★★★★★
她为我提供了我不知道的解决方案......
她为我提供了我不知道出口的解决方案! 让这个转变对我来说更加顺利。 很棒的客户服务! 谢谢!
Home Title Lock 回复2026-07-15
Hi Meredith, thank you for your wonderful review! We’re glad our team was able to provide helpful solutions and make your transition smoother. We appreciate your kind words and are happy to be here to support you!
F
Frank Paladin · 写过 7 条评价 · 已认证 · 体验于 2026-07-10 ·
★★★★★
很棒的人和很棒的服务
Home Title Lock 回复2026-07-15
Hi Frank, thank you for your kind review! We’re grateful to hear that you had a great experience with our team. Providing excellent service and support is our priority, and we appreciate you taking the time to share your feedback.
Hi Michael, thank you for your kind feedback! We’re happy to hear your experience was pleasant and easy. We appreciate you choosing Home Title Lock and taking the time to share your review.
M
Mike · 写过 1 条评价 · 体验于 2026-07-07 ·
★★★★★
我发送了一个关于我的…的问题
我发送了有关我的账单的问题并收到了及时回复。
Home Title Lock 回复2026-07-15
Hi Mike, thank you for your review! We’re glad our team was able to provide a prompt response and assist with your billing question. We appreciate your feedback and are always here to help!
Hi Margery, thank you for your fantastic feedback! We’re so glad to hear that Cate provided friendly, efficient service and clearly explained everything along the way. We’ll be sure to share your kind words with her. Thank you for choosing Home Title Lock!
Hi Lisa, thank you for your wonderful review! We’re thrilled to hear that you had such a great experience with our customer service team. We appreciate your support and are grateful to have you as a Home Title Lock customer!
J
Jane E. Riehl · 写过 1 条评价 · 已认证 · 体验于 2026-07-06 ·
★★★★★
她知识渊博而且很有礼貌
她知识渊博,很有礼貌。她快速而准确地回答了我的问题,并为我的未来提供了照顾。我无法获得更好的体验。
Home Title Lock 回复2026-07-15
Thank you for your wonderful feedback! We’re thrilled to hear that our team member was knowledgeable, polite, and able to answer your questions quickly and accurately. Providing a great customer experience is our priority, and we appreciate your trust in Home Title Lock!
N
N/A customer · 写过 3 条评价 · 已认证 · 体验于 2026-07-01 ·
★★★★★
尼克非常专业并且......家庭保安
尼克非常专业,向我解释了有关该计划的一切。谢谢
Home Title Lock 回复2026-07-06
Thank you for your feedback. We’re glad to hear Nick was professional and took the time to clearly explain the program. Providing clarity and a smooth experience is exactly what we aim for, and we appreciate you choosing Home Title Lock
j
jaynee · 写过 3 条评价 · 已认证 · 体验于 2026-07-06 ·
★★★★★
克里斯蒂娜非常乐于助人
Home Title Lock 回复2026-07-15
Thank you for your kind review! We’re happy to hear Kristina was helpful and provided the support you needed. We’ll be sure to pass along your appreciation to her. Thank you for trusting Home Title Lock!
J
Justin M. · 写过 3 条评价 · 已认证 · 体验于 2026-07-03 ·
★★★★★
达芙妮做得非常出色
达芙妮做得非常出色。她解释了 Home Title Lock 提供的服务,并期待公司代表的后续电话。
Home Title Lock 回复2026-07-06
Thank you for sharing your experience. We’re pleased Daphne was able to clearly walk you through the services and outline the next steps, including the follow-up call. We appreciate you being part of Home Title Lock and are here if you need anything further.