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建筑与制造

Humanscale

102 条评价

4.5102 条评价
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关于 Humanscale

数据更新
网站
humanscale.com
分类
建筑与制造
所在地
United States · New York
状态
待认证
近 12 个月
102 条评价
差评回复率
43%(3/7 条)
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Humanscale靠谱吗?

Humanscale(humanscale.com)在 OK.one 的综合评分为 4.5 分(满分 5 分),基于本站收录的 102 条用户评价,属于建筑与制造分类,口碑优秀。83% 的评价为 4 星及以上,5% 为 1 星;商家回复了 43% 的差评。数据最后更新于 2026-08-11。

用户怎么说

E
Elizabeth Mertens · 写过 1 条评价 · 已认证 · 体验于 2026-01-07 ·

Ludyn 回到我身边并帮助我......

Ludyn 回复了我并帮助我找到了合适的产品。

Humanscale 回复2026-01-09

We're happy to hear that we could assist you in finding the right product. I'll be sure to pass they feedback along to Ludyn! Thank you for sharing your positive experience with us!

J
John T · 写过 1 条评价 · 已认证 · 体验于 2026-01-06 ·

及时性和专业知识

Humanscale 回复2026-01-09

Thank you so much for sharing your positive experience, we appreciate the feedback.

N
Nelson Andrade · 写过 1 条评价 · 已认证 · 体验于 2026-01-08 ·

好的

只是酒吧的价格就很高了

Humanscale 回复2026-01-09

We appreciate your feedback and will consider your comments about the price. Thank you.

A
Antony · 写过 25 条评价 · 体验于 2026-01-06 ·

有用的客户服务

交货日期是在我外出度假时标记的,他们非常有帮助地推迟了发货/交货,直到我回来。很棒的服务和产品!

Humanscale 回复2026-01-09

We're happy to hear that we could accommodate your holiday plans by holding your delivery. We appreciate your positive feedback on our service and products!

J
JOHN THOMAS · 写过 2 条评价 · 已认证 · 体验于 2026-01-06 ·

优质的客户服务

很棒的客户服务。将继续从 Humanscale 购买。

Humanscale 回复2026-01-09

We appreciate your continued support and are so happy to hear that you had a great customer service experience. Thank you!

J
Jennifer · 写过 2 条评价 · 已认证 · 体验于 2026-01-07 ·

快速帮助找到我......

快速帮助找到我需要的东西!

Humanscale 回复2026-01-09

We're happy to hear that you received quick assistance and found what you needed! Thank you for your feedback.

L
L-Din · 写过 5 条评价 · 已认证 · 体验于 2026-01-06 ·

我连付款收据都没有……

我什至没有收到付款收据,而你却要求审查!

Humanscale 回复2026-01-09

I apologize that there was a delay in getting your payment receipt, I reached out to our team overseas, and they are going to work with our finance team to get you a copy of your payment receipt. We appreciate your feedback.

N
Nikos Chatzidakis · 写过 1 条评价 · 体验于 2025-01-08 ·

我见过的欧洲最糟糕的客户服务

我见过的欧洲最糟糕的客户服务。

P
Prabhu · 写过 1 条评价 · 已认证 · 体验于 2026-01-02 ·

来自真人的出色支持

我能够与真正的人类通过电话交谈。获得了将邮件发送到正确位置的建议。得到了非常及时的回复,支持给了我购买链接以及如何用图片和说明更换零件。出色的客户支持。

Humanscale 回复2026-01-09

We're happy to hear that you had a positive experience with our support team! It's great to know the advice, timely response, and helpful instructions were beneficial. Thank you for your feedback.

J
Jerry · 写过 5 条评价 · 已认证 · 体验于 2026-01-02 ·

客服听得很好……

客服听得很好,也很有耐心

Humanscale 回复2026-01-09

We're happy to hear that our agent was patient and attentive. Thank you for sharing your positive experience with us.

R
Ronald Laba · 写过 1 条评价 · 已认证 · 体验于 2025-12-30 ·

很棒的客户服务

Humanscale 回复2026-01-02

Thank you for sharing your experience, we really appreciate it!

U
User · 写过 1 条评价 · 已认证 · 体验于 2025-12-27 ·

网站可以做得更好

该网站使用起来总是有点笨拙,尤其是在订购东西时。

Humanscale 回复2025-12-29

We appreciate your feedback and are sorry you found the website clunky, especially when ordering. We'll work to improve the user experience.

S
Sandra K Stewart · 写过 1 条评价 · 已认证 · 体验于 2025-12-24 ·

专业的

专业,后续跟进。

Humanscale 回复2025-12-29

So glad to hear you had a positive experience! Thank you for your feedback, we appreciate it!

c
customer · 写过 3 条评价 · 已认证 · 体验于 2025-12-24 ·

整体体验良好,可能有微小的改进

该网站非常易于浏览,整体体验良好。 我建议的唯一改进是:我正在寻找现有椅子的替换扶手,并且在同等站点上有一个明确定义的选项可以转到产品支持区域,该区域专注于该项目的可替换组件;搜索选项没有把我带到那里;所以我需要选择购买一把全新的椅子,然后才能选择只购买替换扶手。 这只是一个小问题,但我认为更好的更换零件路标会很棒。

Humanscale 回复2025-12-29

We're glad you found our website easy to navigate. We appreciate your suggestion about improving the visibility of replacement parts. We'll review our site's navigation to make it easier to find components like armrests in the future. Thanks for the feedback!

S
STACEY CAMERON · 写过 2 条评价 · 已认证 · 体验于 2025-12-20 ·

我有一个

我有一个,喜欢它!

Humanscale 回复2025-12-29

We're so glad you love it! Thank you for sharing your positive experience with us; it means a lot to our team.

J
John Talbot · 写过 2 条评价 · 已认证 · 体验于 2025-12-23 ·

优秀的客户支持!

Humanscale 回复2025-12-29

So glad to hear that our support team was able to provide excellent service for you!

B
B Frank · 写过 19 条评价 · 体验于 2025-12-02 ·

设计得很糟糕的办公桌

永远不要购买 Humanscale 的 Float 办公桌——它完全是个废物,一个柠檬!几年后,加薪机制就失效了。我购买它的零售商更换了它,然后 4-5 年后,更换也出现了同样的问题! 我将搬到另一个制造商。

Humanscale 回复2025-12-29

We appreciate you sharing your experience. We're very sorry to hear the desk's lift mechanism failed twice. Your feedback regarding the product's durability is valuable, and we'll share it with our product development team for review.

W
William Huffaker · 写过 1 条评价 · 已认证 · 体验于 2025-12-21 ·

轻松创建定制的符合人体工学的家庭办公室设置

该网站包含全面的规格信息,并且很清楚哪些配件可以搭配哪些配件。

Humanscale 回复2025-12-29

We're happy to hear that our site's detailed information and accessory guidance were helpful for you. Thank you for your positive feedback!

R
Raphael Kertesz · 写过 1 条评价 · 已认证 · 体验于 2025-12-20 ·

Mordecai 让这个过程变得简单,并且……

Mordecai 使整个过程变得简单并且非常有帮助!

Humanscale 回复2025-12-29

We're happy to hear that the process was easy and helpful for you. We will pass along your feedback to Mordecai. Thank you for your positive feedback; we appreciate it greatly.

S
Seth Mensah · 写过 2 条评价 · 已认证 · 体验于 2025-12-18 ·

简单直接

Humanscale 回复2025-12-29

We're happy to hear that your experience was easy and straightforward. Thank you for your positive feedback; we appreciate it!