# Ilovethedress 评价与评分 > 来源: OK.one — https://ok.one/review/ilovethedress.com - 域名: ilovethedress.com - 分类: 购物与时尚 - 综合评分: 3.9 / 5 (253 条评价) - 评分分布 5→1 星: 65% / 6% / 5% / 2% / 22% - 所在地: China - 数据更新: 2026-10-25 Ilovethedress（ilovethedress.com）在 OK.one 的综合评分为 3.9 分（满分 5 分），基于本站收录的 253 条用户评价，属于购物与时尚分类，口碑一般。22% 的评价为 1 星，差评比例偏高；商家回复了 34% 的差评；近 12 个月新增 29 条。数据最后更新于 2026-10-25。 ## 最新评价(第 1/13 页) ### ★☆☆☆☆ Did not receive package and tracking… - Hailey Giffard · 2026-10-09 · 已验证 Did not receive package and tracking info is not helpful. > 商家回复 (2026-10-10): Thank you for your patience. We just checked the tracking details, and it appears the package was lost in transit by the carrier. We are currently having them investigate, but please rest assured that we take full responsibility for this issue. If the package cannot be located, we will be happy to either send you a replacement or issue a full refund, depending on your preference. Sorry again for the issue. https://t.17track.net/en#nums=SPXBFL010542609100002024 2026-10-09 12:30 Shafter, CA 93263, Exception- Parcel not found at the sort center 2026-09-20 17:08 Shafter, CA 93263, Delivery Delay: Under review at Service Center 2026-09-20 08:51 Shafter, CA 93263, Out for Delivery ### ★☆☆☆☆ Buy at your own risk - Hayley Spencer · 2026-10-08 I have no idea why my last review is not showing but i cannot stress enough how terrible this business is. I never received my order and they refused to refund me. Received another marketing email from them today. Shocked they are still in business and worried for any future customers. Order #17790, from December 2025. I was staying with family in the US so the order has my mother in laws name and address. > 商家回复 (2026-10-08): Hello, sorry to hear that and could you please contact us for more information, so that we can check it for you? We haven't found any order from our record under your name, thank you. ### ★★★★★ Received my order in the time frame… - Marilyn Zickur · 2026-09-15 · 已验证 Received my order in the time frame given and outfit is adorable size runs little big but my grand daughter will grow into it ### ★★★★★ Quality material and size as described - Charlotte Rogers · 2026-09-09 · 已验证 ### ★★★★★ The dress was shipped on time for my… - Krystal Atwood · 2026-09-02 · 已验证 The dress was shipped on time for my daughter's graduation she loved it it was absolutely beautiful! ### ★★★★★ I bought this for my Granddaughter and… - Lea · 2026-07-23 · 已验证 I bought this for my Granddaughter and she loved it! ### ★☆☆☆☆ Never received the dress after paying… - Tara Cookson · 2026-07-20 · 已验证 Never received the dress after paying extra for expedited shipping. ### ★☆☆☆☆ When I tried to return this item for a… - Allie Valldeperas · 2026-05-28 · 已验证 When I tried to return this item for a refund I was given a address in china. It will cost more money to mail it back than I paid for the dress. It was late and not able to be used for the event it was purchased for. ### ★★★★★ Great quality material and detail - customer · 2026-05-22 · 已验证 Great quality material and detail. Accurate sizing. Delivery was prompt. ### ★★★★★ I got this outfit for my 7 yr old… - Roberta Poirier · 2026-05-09 · 已验证 I got this outfit for my 7 yr old granddaughter, it fit her perfectly and the quality was great. She’s absolutely thrilled and will be wearing for her birthday party. An it arrived must soon then I expected, keep up the good work, definitely will be using you again. ### ★★☆☆☆ The outfit was very cheap it also takes… - Kim Futch · 2026-03-29 · 已验证 The outfit was very cheap it also takes a long time to receive ### ★☆☆☆☆ It didn’t arrive in time - Kathleen Yukich · 2026-03-12 · 已验证 It didn’t arrive in time, I never received any communication when I was messaging about the status of shipping. I can’t figure out how to return the dress since It didn’t come in time. ### ★★★★★ Zoey costume - - Meg Garcia · 2026-03-11 · 已验证 I ordered the Zoey , Demon Hunters costume for my ten year old granddaughter. She loved it! The size 10 -12 fits her well. The package arrived on time, as promised. I was pleased on how my order was handled. ### ★★★★★ Would use them again! - Rachel S · 2026-02-19 · 已验证 Item was shipped and delivered in the timeframe promised - dress was beautiful and looked exactly as pictured! ### ★☆☆☆☆ It’s been over a month since I placed… - jasmin k · 2026-02-14 · 已验证 It’s been over a month since I placed my order and I still have not received it. I reached out to support via email several times over the past couple weeks and no response. Would not recommend this scammy website ### ★☆☆☆☆ Never received, refuse to refund - Hayley Spencer · 2026-02-07 I ordered several costumes from ilovethedress just before Christmas for my daughters, to be delivered to Florida. I still have not received my order and the company is refusing to refund me. The shipping company they use, SpeedX, incorrectly flagged my delivery address as invalid. I confirmed with both SpeedX and ilovethedress that the address was correct, but after a long delay I was advised that the parcel had been sent back to the supplier. Despite this being an issue caused by their chosen courier, ilovethedress will not issue a refund until they receive the returned parcel. I did not choose the shipping company, and I have paid for items that I have never received and now may never receive. This is extremely disappointing customer service and puts all the risk on the customer for problems outside their control. I would strongly recommend avoiding this company. > 商家回复 (2026-02-07): We are getting in touch with shipping company and currently they are investigating the issue. We will get back to you once the information updated, sorry for the problem and thanks a lot for your patience. ### ★☆☆☆☆ Items never arrived, refusing to refund - Hayley Spencer · 2026-01-31 ***update*** your response is infuriating!! I had contacted the shipping company (late dec early Jan) and have email confirmation they were sending the package back to the supplier. I cc’d ilovethedress in my reply so they are fully aware of the situation. Regardless this is not my problem the seem to take no responsibility for the fact they work with a dodge shipping company (very poor ratings) and I have still not received my package or refund! Avoid, avoid, avoid. I ordered several costumes from ilovethedress just before Christmas for my daughters, to be delivered to Florida. I still have not received my order and the company is refusing to refund me. The shipping company they use, SpeedX, incorrectly flagged my delivery address as invalid. I confirmed with both SpeedX and ilovethedress that the address was correct, but after a long delay I was advised that the parcel had been sent back to the supplier. Despite this being an issue caused by their chosen courier, ilovethedress will not issue a refund until they receive the returned parcel. I did not choose the shipping company, and I have paid for items that I have never received and now may never receive. This is extremely disappointing customer service and puts all the risk on the customer for problems outside their control. I would strongly recommend avoiding this company. > 商家回复 (2026-02-07): We are getting in touch with shipping company and currently they are investigating the issue. We will get back to you once the information updated, sorry for the problem and thanks a lot for your patience. ### ★★★★★ My granddaughters love the dresses - Kerry Daniels · 2026-01-15 · 已验证 My granddaughters love the dresses. They are made from good quality fabric, sizing was great, and price was just right. Shipping is a bit of a wait, but well worth it. ### ★☆☆☆☆ awful quality...my daughter couldn't… - Michelle · 2026-01-15 · 已验证 awful quality...my daughter couldn't even wear it. ### ★★★★★ My two year old granddaughter… - Joan · 2026-01-11 · 已验证 My two year old granddaughter absolutely adored the dress and of course she was adorable in it! --- - 全部评价与筛选: https://ok.one/review/ilovethedress.com - JSON 接口: https://ok.one/api/companies/ilovethedress.com - 评分口径与数据来源: https://ok.one/methodology/