Thank you so much for your thoughtful review. We know delays are never ideal, and we truly appreciate your patience and understanding when those sizes went temporarily out of stock.
Our commitment is always to communicate promptly when delays arise and to resolve them as quickly as possible. We’re so glad the shirts met your expectations on quality—that’s always our top priority—and we’re grateful for the opportunity to work with you. Thank you for supporting UNION-MADE!
Thank you for this positive review! We are thrilled to hear you had great experience working with Matt! He is very knowledgeable and responsive! We will let him know!
Hi,
Thank you for your feedback. We’re very sorry to hear you’ve been frustrated with your experience. We take order timelines and communication seriously, and this is not the standard we aim to deliver. We’d appreciate the opportunity to better understand what happened and work toward a resolution. If you are open to this, please reach out to [email protected] and reference your Trustpilot review. That will ensure we get to the right person and allow us to review the details of your order appropriately.
Thank you for your review! We're delighted to hear you had excellent customer service with Mel! We will let Mel know about this. We look forward to working with you again!
Thank you for this amazing review! We appreciate you taking your time to recognize one of our amazing sales reps, Mel! We will let her know about this! We look forward to working you again!
Thank you for your amazing review! It's wonderful to hear you enjoyed our product and had great customer service experience! We look forward to working with you again!
