# RoboUP 评价与评分 > 来源: OK.one — https://ok.one/review/iroboup.com - 域名: iroboup.com - 分类: 家庭服务 - 综合评分: 3.5 / 5 (6 条评价) - 评分分布 5→1 星: 50% / 17% / 0% / 0% / 33% - 所在地: China · Shenzhen - 数据更新: 2026-10-25 RoboUP（iroboup.com）在 OK.one 的综合评分为 3.5 分（满分 5 分），基于本站收录的 6 条用户评价，属于家庭服务分类，口碑一般。评价两极分化：67% 给出 4 星及以上，同时 33% 打了 1 星；商家回复了 50% 的差评；近 12 个月新增 2 条。数据最后更新于 2026-10-25。 ## 最新评价(第 1/1 页) ### ★☆☆☆☆ Warranty does not cover shipping cost and customs charges. - Shenny · 2026-09-15 Purchase the Roboup on Amazon Canada. I needed warranty repair service and contacted company and they said the warranty does not cover shipping cost and customs charges from Canada to the US and from the US back to Canada. I have to paid shipping and customs cost which is about $800.00 Canadian both ways. Why are they selling on Amazon Canada saying a three warranty. They keeps telling me they are currently working on expanding there service coverage in Canada to make the repair process more convenient for Canadian customers. What a bunch of crap. I would give them a zero star rating. Do not buy there mower if you live in Canada they do not stand by there warranty, ### ★★★★☆ Year 3 of using the RoboUP T1200 Pro. - Johan Stridfeldt · 2026-06-01 Year 3 of using the RoboUP T1200 Pro. The mower works as advertized. Accuracy of the positioning is ~10 cm and when I draw the boundary too close to a step it has gotten stuck a few times. Rain detection works fine, as the sensor is on top of the mower the small sensor well needs to dry out before cutting can re-commence. I had a problem with the charger after a year which made the RTK-station malfunction, after contacting customer support they sent a new one free of charge which was impressive! The app UI is OK and can be polished, it works but text alignment etc is not "pixel perfect". Obstacle detection usually works fine. The part that takes a few trials is understanding how to draw a map and place the base station and docking station for good RTK signal and mowing navigation. ### ★★★★★ Great customer service! - LCTS · 2025-05-29 We have been using this T1200 pro for nearly a year. It's been a solid, dependable bot for us! If we needed help, we have found the RoboUP team to be available and knowledgeable. Great customer service. ### ★☆☆☆☆ Worse mower - Customer · 2025-05-24 Worse mower - never works - contacted company and they said remove my reviews and they will refund me. No I want others to know about what crap they are selling. > 商家回复 (2025-05-29): We're truly sorry to hear about your experience, and we completely understand your frustration. This is certainly not the standard we aim for, and we take your feedback seriously. It appears that there may have been a misunderstanding, and we would genuinely appreciate the opportunity to rectify the situation. If you're open to it, please get in touch with us at service@iroboup.com with your order details — we’ll do our very best to resolve the issue for you. ### ★★★★★ Love my RoboUp TM01 T1200 Pro - Moritz Kunze · 2025-05-23 The RoboUp TM01 T1200 Pro ist a perfect Lawn-Mower. The communication with its App works fine and the Support ist very fast. The automatic mapping works very well and you also have the possibility to add easily "NO GO Zones". ### ★★★★★ Roboup T1200pro - Norbert Ott · 2025-05-23 I've had my first Roboup (T600) from kickstarter for about 10 month when I decided to upgrade to the T1200pro. The T600 found use on a much smaller garden now. It worked fine and the lawn looks much better now than in the 'old times' with the traditional mower because of the 2 day mowing schedule. That was the plan: to stop mowing by myself. We had an issue with an OTA update. However, the service people at Roboup replied to my email fast and the issue was solved. Thanks for that. I'm satisfied with the product and the service and if ask if I would buy it again I can only say yes. --- - 全部评价与筛选: https://ok.one/review/iroboup.com - JSON 接口: https://ok.one/api/companies/iroboup.com - 评分口径与数据来源: https://ok.one/methodology/